The server may be down, the content may have been moved, or the URL to the content is wrong. In these situations you can do nothing. If the content is embedded in the HTML page, try clicking on the player's video screen. In some cases, network congestion could cause the player to time out; keep trying, or try again later when the network is less congested. Most likely you are behind a corporate firewall that has not had the appropriate ports opened.

In a slide show presentation, images seem to have been dropped or have blocks on them where the graphics appear smeared or fuzzy.

Do you have Windows Media Player? Is your Windows Media Player version 6.4 or higher? If not download the latest Windows Media Player now! (See Media Player above for details). Are you connected to the Internet? You need to be connected to the Internet with a minimum of 40kbits/s-speed connection in order to view Video. Try clearing your cache. Your computer keeps copies of web pages that you visit in order to speed up the loading process.

While generally fast to load, video can take 30-50 seconds display. If video does not appear at all, you may be running a content filter, antivirus application or proxy accelerator that is preventing the streaming of video content. Please turn off these services and try again. If the problem persists please contact us here.

If you discover that an audio or video product doesn't play after you have broken the seal, you can return it to us and we will verify this before supplying a replacement copy. Back to top

In Windows Media Player, make sure codec installer is turned on. From the menu bar select Tools/Options/Player/Auto Upgrade/Enable automatic codec download Your computer or your service provider may have a firewall or a proxy server that is blocking receipt of Video. Try disabling your firewall or change your settings to accept. Your connection speed is too slow. If you are on Cable, you may be experiencing a slowdown in your network. If you are connecting using a 28.

The audio and video files require you have flash player (version 6 or higher) installed. Click here to download and install Macromedia Flash Player.

You can either drag and drop the URL to the OnNow area in TVedia, or use TVediaâ??s context menu to enter a URL to play.

You may be watching the webpage on a dual monitor configuration. If you are, make sure that the video is on your primary monitor. If you are not using a dual monitor and the problem persists, please check the audio video settings page.

First ensure your speakers are turned on and are not muted. If problem persists, please visit our video and audio settings text page for further assistance.

Planet eStream can be used to trim the start or end of a recording. If more extensive editing is required then an editing package such as Adobe Premiere or Avid Xpress can be used and the resulting file re-inserted into the system.

Click the green arrow below the video. If that does not work, please contact us immediately as there may be a problem with your Vid2r: 720.436.9365.

If you're running Mac OS X, then use the Finder's Info Panel to set DivX Doctor II to "Open in the Classic environment" Start the batch decode. The progress bar is deceptive for WMA audio, in actuality it only takes about a 12th the time the progress bar indicates.

In 99% of all cases, this is caused by Nero's MP4 splitter (NDparser.ax) interfering. Most users have a working version of it, and then you usually never notice it since it just works (you won't get Haali's tray icon though). However, for some, seemingly random, users it's broken and doesn't provide either video or audio output. The solution to this problem is to unregister it, after verifying that it is indeed the culprit. This is most easily done using the CCCP Insurgent.

Download and install the mAC3dec application (http://prdownloads.sourceforge.net/mac3dec/mac3ec1.5.2.sit.hqx?download) When prompted by DivX Doctor II, select a folder. DivX Doctor II will write an "audio.ac3" file into this folder, your machine may not respond until this has finished. If you're using Mac OS 9, then just double click your movie file... It will play in the QuickTime Player AVI2MOV writes invalid QuickTime files, it also discards AVI keyframe information.

The audio and video excerpts can be played using RealOne Player. You can download a free basic version at Real.com.

You can access the message that was left for you by clicking on the voicemail notification window or by highlighting a contact and going to Actions->Message History to play the message. Once you play a message it is downloaded and saved locally on your computer. If you log on using a different machine then you will not be able to hear messages that you have previously listened to.

There may be a hardware issue. Audio output may be set very low, or muted, or speakers may be disconnected or headset plugged in, but not in use. File has been corrupted or removed. Check the Library to see if the title is there; it should be, because each Taster track is automatically added to the Library at completion of track download.

Our video content is available in two versions, Windows Media and Real Player, and to play it you need to download either a Windows Media or Real Player. Windows Media Player - download the free Windows Media player here. (http://www.microsoft.com/windows/windowsmedia/download/default.asp) http://www.real.com/player/) Please Note the link for the free version is in the top right hand corner of the page. The 14-day trial version of the Real Player is not free.

The latest version of MediaMVP software supports the playing of WMA music. Download and install the MediaMVP beta version from http://www.hauppauge.com/pages/support/support_mediamvp.html a Windows Media 9 player. A Windows Media 9 player is available from the Microsoft Windows update site. Solution: If the Router has a setting for "Authentication type" in its Wireless configuration, this should be set to "Automatic" or "Open".

No. However consumers will be able to select between EPG-listed radio stations as their background audio simply by visiting that stationâ??s site in the portal.

You will need to have a WAP enabled multi-media handset to download this type content. If you need to upgrade your phone to enjoy using the Phone Arcade - you can upgrade your phone at onestopphoneshop.co.uk

The industry has defined the Stream metric as "An indicator of a media file stream sent to a valid User as a result of that User's request being received by the server." This metric is designed to measure only the number of times that a User has requested the streaming process. If you wish, you can break out the types of Stream into Live and On-Demand, and/or into Audio and Video Streams. For more information contact: info@abce.org.uk

The standardization of audiovisual content recognition tools is beyond the scope of MPEG-7. Following its principle ‘specifying the minimum for maximum usability, MPEG-7 will concentrate on standardizing a representation that can be used for description. Development of audiovisual content recognition tools will be a task for industries which will build and sell MPEG-7 enabled products.

In the same way that MPEG will not standardize the tools to generate the description, MPEG-7 will also not standardize the tools that use the description. It might however be necessary to address the interface between the description and the search engine.