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Frequently Asked Questions

What is a Blackberry?

Information Systems Designated Procurement: Hardware
The RIM Blackberry is the HHS standard PDA for all handheld devices needed for e-mail or for voice and e-mail communications. PDAs are palm-sized computing devices that provide users with constant access to locally stored information and may also provide wireless connection to e-mail, Internet, and/or voice communications.
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OneNASA Email Frequently Asked Questions (FAQ)
Address information for blackberry devices is maintained on the Domino server. The Domino server will be updated to utilize OneNASA email addresses after the desktop migration to OneNASA email is complete.
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FAQ - Blackberry Information - WVU Office of Information Tec...
WVU faculty and staff should contact their Expert Business Office. Students should contact AT&T directly. WVU’s representative with AT&T is April Beard, April.Beard@dobson.net or AT&T National Business Services (800) 999-5445. She can assist you in explaining the different services, plans, and devices, as well as have it configured for your WVU GroupWise account and provide training upon delivery.
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How can I have my alert sent to my Blackberry or PDA as a text email?

FAQ | Frequently Asked Questions :: Traffic.com
Then, when you create your alert click the radio button next to "Text Email" and select the Mobile Email address from the drop down list. click the radio button next to "Text Email" and select the Mobile Email address from the drop down list
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What about cell and Blackberry supplements?

UTHSC-H Finance - BFR - Frequently Asked Questions
No Cell or Blackberry earn codes are recorded in the Position Budget Data Entry page. However, they can be recorded in the Line Item Budget Data page for all funds excluding projects. Enter a lump sum budgeted amount for cell/blackberry earn codes in the Expenses tab using Budget pool 61004 (Other Wages).
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How do I find my BlackBerry PIN?

bplay: BlackBerry: Games and Ringtones
To find your PIN, You need to go to SETTINGS then OPTIONS then STATUS. Some BlackBerry Themes do not have the SETTINGS folder, so go to OPTIONS and then STATUS. Your BlackBerry PIN is a 8 character long hexadecimal number, with the digits 0 through 9 and A through F, i.e. 23AB9EF0.
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What are the advantages of a BlackBerry?

Chess plc - SMARTER telecoms
With a SMARTER BlackBerry, you are never far away from the office. Using a wireless connection you're 'always connected*, which means you can find out what's going on quicker than you can say 'Its a deal'. It's a proven solution to businesses with over 1 million active subscribers worldwide.
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Can I register with my Blackberry?

CMA FAQ's
Yes you can. ConnectMeAnywhere is great news for Blackberry owners. As an owner you will know that you cannot use VoIP because the OS is locked but with our service you do not have to download or install anything so its as easy as making a call! However to call your address book you need to input the first 3-8 letters of your contact's name so you will need a standard phone keypad.
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Frequently Asked Questions
Enter the 10-digit mobile number and select the carrier (Nextel 1-way, AT&T, etc.). Alerts will be cut into 150 character blocks. RSAN can also deliver full text alerts directly to BlackBerry devices without going through a corporate BlackBerry Enterprise Server (BES), thus ensuring redundancy (in case of power outages, congestion, DOS attacks, etc. at your BES). To register this way, pick "BlackBerry WebClient" as your carrier and enter your full WebClient e-mail address (e.g.: jsmith@nextel.
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What about other software for the BlackBerry?

NIH BlackBerry FAQ
There are several web sites that you can visit that have downloads of applications for the BlackBerry Handheld devices. Here are a couple of them:
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Is a BlackBerry a Smartphone?

Demystifying Digital ? Digital Cameras, Digital Products, Ce...
More or less, yes. Though BlackBerrys, which are developed by RIM (Research in Motion), first gained famed for their ability to send and receive real-time email practically anywhere there was wireless cellular network, the devices have other "smart" features including organizing functionality and web browsing services. With all their built-in functionality, Smartphones are typically larger than cell phones, but not by much anymore.
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What is the over view of BlackBerry?

The Message Center Exchange Hosting
BlackBerry service from The Message Center is an integration with your BlackBerry device and the BES (BlackBerry Enterprise Server), which is synchronized with the Exchange server. This allows your BlackBerry device to stay synchronized in real time with the information on the Exchange server. That means that your contacts, calendar, tasks, and emails are always up to date...instantly
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How/where do I get a BlackBerry device?

Blackberry Frequently Asked Questions , Information Tech...
You can order a BlackBerry device from whichever vendor you would like or by filling out an IT Communication Services work order, by going to: https://tele1.louisville.edu/webapp, logging in and creating a new Cellular Services work order.
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Why are BlackBerry messages routed through the BlackBerry Infrastructure?

BlackBerry - BlackBerry | Wireless Handheld Devices, Softwar...
All messages sent to and from BlackBerry smartphones are routed through the BlackBerry Infrastructure. This helps to amortize the cost of multiple redundant connections to carriers of the BlackBerry Enterprise Server around the world. It also helps to simplify wireless for customers and optimize protocols for wireless environments. Some customers are not comfortable with the idea of their messages going through the BlackBerry Infrastructure.
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Question: How can I download a trial version of Ascendo Fitness directly to my BlackBerry?

Ascendo Fitness & Fitness Calculators Frequently Asked Quest...
If you see a previous version on the download prompt page, clear the cache using browser Options > Cache Operations and Refresh the page. To manage the Nutrition database on your PC and synchronize it with your BlackBerry, you will need to download the Ascendo Fitness Desktop, see above. When you purchase the application, you will receive instructions on how to install the full version.
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How do I configure my BlackBerry?

HOWTO: Use BlackBerry on Generic NON-BlackBerry Data Plan - ...
You will have to change its APN, just like you do for any cellphone. For Rogers, the APN is as follows: If you are using a different carrier than Rogers, you will have to fill in different APN information. There are a lot of APN lists on the Internet you can check, including this carrier APN listing, to find the APN appropriate to your carrier.
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Will my Blackberry be supported?

John Jay College - Department of Information Technology
Yes! If you have a College provided Blackberry it will be fully integrated with Exchange through the College Blackberry Enterprise Server (BES). Contacts, Email, Tasks and Scheduled meetings will all synchronize through the wireless network. Additionally, there is support for any phone that uses Active Sync.
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Can I insure my BlackBerry?

FSU Office of Telecommunications Alltel Services
PlatinumGuard Plus covers replacement of phone for loss, theft, damage, or malfunction -- A $95.00 deductible applies for loss, theft or damaged equipment; $30 processing fee for malfunctions occurring after the manufactures warranty expires.
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How do I use My Docs Online with a RIM BlackBerry?

My Docs Online FAQ - Frequently Asked Questions
You can use your BlackBerry, with an optional browser from vendors like Neomar or GoAmerica, to access your files to deliver them to any email recipient as an attachment. With our optional fax package you can also fax a file to any North American fax machine. You can also use the My Docs Online MyAttachments feature even if you don't have a browser installed, to convert your incoming email attachments to read on your BlackBerry, or to send email attachments you have received to a fax machine.
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Will my Blackberry work with VoIP?

SureRing - Common Questions About Using VoIP
Yes. In fact, with FRII's option of voicemail to email, you can receive your voicemails in a variety of ways on your Blackberry. You can also utilize the call forwarding options to send all your office calls directly to your Blackberry.
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Is TOMMIE like BlackBerry?

TOMMIE > Support > FAQs
No, not at all. TOMMIE stands for Total Office Management Made Incredibly Easy. A quick read through this website will soon show you just how different the two systems are and the very different scenarios they were designed to work under. Those of you already using BlackBerry for email may find TOMMIE the perfect accompaniment keeping you in touch with, and in control of, every aspect of office life.
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How do I access TOMMIE using my BlackBerry?

TOMMIE > Support > FAQs
Simply start the browser on your BlackBerry and enter your TOMMIE domain (e.g. yourcompany.tommie.co.uk). As described in a previous question, limitations within the BlackBerry browser mean that it is not possible to set up a secure connection between your BlackBerry and TOMMIE. Therefore, if you enter the full URL make sure you prefix your domain with http:// rather than https:// (e.g. http://yourcompany.tommie.co.uk).
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What is BlackBerry Internet Solution?

Maxis - BlackBerry
BlackBerry Internet Solution is designed to allow you to set up up to 10 work and personal email accounts to be integrated to your BlackBerry Wireless Handheld, such as MSN® Hotmail® plus or POP3/Internet Service Provider (ISP) email. For MSN® Hotmail® or Yahoo email, you would need to subscribe to their POP service which is a premium service More information on "How To - Integrate other email accounts with your BlackBerry account", please click here.
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How is this different from BlackBerry Enterprise Solution?

Maxis - BlackBerry
Unlike BlackBerry Enterprise Solution which requires setup and maintenance of a BlackBerry Enterprise Server to manage the link between BlackBerry Wireless Handheld, email and other enterprise applications, BlackBerry Internet Solution allows users to access to their emails upon a simple setup over the internet.
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Can BlackBerry be used with Macintosh computers?

Maxis - BlackBerry
BlackBerry is compatible with Windows 95/98, Windows NT, Windows 2000 and IBM® Lotus Notes. BlackBerry does not support Macintosh computers.
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Where can I get technical support for BlackBerry?

Maxis - BlackBerry
You may contact our Customer Care Consultant at 123 from your Maxis mobile or 03-7942 2123 from any other phone or visit any of Maxis Customer Service Centres.
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