Bets are only accepted if the completely filled in online form reaches our server. If you get disconnected in the middle of placing a bet, you can, during your next log in, control in the section “Bets Report” if your bet has been accepted.

you are involved in. Your hand is protected as per an All In situation unless you do something to fold your hand. Please note that to prevent this feature from being abused, there is a limit of All Ins over

It occasionally occurs that due to reasons beyond our players' control, they are unable to act on their poker hand in time. At PokerStars, if a player has invested money in a hand and becomes disconnected, he or she will be placed "all-in". A player who is placed "all-in" is treated as though he or she does not have any chips remaining to carry out the hand. The player is still eligible for the portion of the pot to which the player would normally be entitled.

Your hand and bet are protected as per an "All In" situation unless you do something to fold your hand. Please note that to prevent this feature from being abused, there is a limit of "All Ins" over a 24-hour period that is set by the administrators.

If this happens, our software will try to automatically re-connect you to the Internet and return you right back to your table. Ideally, you'll get back in time to resume play as if nothing had happened.

If you are disconnected during a game, and you are still in the hand when losing connection, your hand will be folded after 30 seconds. If you are not in the hand when being disconnected, you will be required to pay the big blind when you do indeed return to the table.

It's possible that the call was inadvertently terminated. This might be due to a bad line connection or that your account balance may be depleted. Please check your account balance.

It depends on how far the bet placement procedure managed to reach before the network coverage was lost. Once you're back in a coverage area, you can check the status of your bet by viewing your recent bets in your Sky Bet account. Alternatively, for further assistance, please contact Sky Bet Customer Services on 0845 077 1112.

If you do not receive a confirmation message you will know your bet has not been placed. The message will usually tell you the reason why the bet was rejected: you didn't have sufficient funds in your account, you exceeded the stake allowed for the selection, the event you are betting for is off, or you have network or GSM signal problems. If the problem continues, please contact support@mobilesports1.com or your Bookmaker at their customer services number.

Should you lose connection to your Mobile phone operator whilst using Paddy Power Mobile, you will be able to resume normal operation once the mobile signal is restored. A bet is not confirmed unless a bet receipt number has been displayed. If you have any doubt about whether a bet was placed successfully log on to your paddypower.com account and check your bet history or phone our Customer Service Team.

I was in the middle of playing and my system crashed/ froze/ lost my connection. Now every time I try to log back in it says my password is wrong.

Our computer database records every bet/deal/roll/spin you make. The server remembers where you are in a game, even if your computer crashes or freezes up. All you have to do is re-boot your computer and/or Internet browser and log into your Bingo account. Go back to the game you were playing and you will find that the computer allows you to pick up right where you left off. Answer for... I was in the middle of playing and my system crashed/ froze/ lost my connection.

Should your Internet connection break in a limit game, you will become All In, which means that your cards will stay in the game and participate in the Showdown, but you will not be eligible to win more than what was in the pot when you last made a move. The same thing happens if you run out of money during a hand. Not acting in time while connected will however automatically check/fold your hand.

If you have placed the BET but before you click on DEAL your connection is off, then your money is returned to your account. In case, you have placed the BET and also placed DEAL before you are disconnected, the games stays as it is and once you return back the same deal is placed for you to continue playing further. You may see the BET amount debited as you have gone further to DEAL with the game.

In most cases right clicking the chips removes them. For detailed information please see the Games help.

First, please log back in to your casino account. The disrupted casino game will appear as it was when you were disconnected, or if you disconnected after the submitting information, the next sequence or result will appear as it would have been had you not been disconnected. In addition, if you were playing the Download Deluxe Suite, the disrupted casino game will appear in the Basic Suite for you to play out. Then you will need to log out and login again into the Download Deluxe Suite.

Please reconnect to Littlewoods Casino online and you will be able to resume your game at the exact point you left. However, please be patient as in some cases it takes several minutes for the server to update your files.

Getting knocked off-line is unfortunately common due to the nature of the Internet. That may occur due to a call interrupting your connection, your computer freezing, or by just a lost connection. Our website has no control over your Internet connection, but our program does keep track of your progress. Once you complete the test for a section, your progress will be noted and you will be able to start the next section whether you log off or not.