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Frequently Asked Questions

I'm having trouble with a 'blank'/corrupted ZIP file. What do I do?

Internet Archive Frequently Asked Questions
There are a variety of problems that may be causing this. Here are a couple of the most common. If you have a Mac running OS X, the default unzip utility (Stuffit) does not deal well with those Archive ZIP files that are 'compressed on the fly'. You may see an empty directory - if so, then try downloading Zip Tools for Mac OS X and using the drag and drop software within that to unzip your download. [Make sure you save your download to your desktop before trying things on it.
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Why are students having trouble uploading an assignment file?

Frequently Asked Questions
It could be a browser problem. If you are using an unsupported browser or browser version you may not be able to upload an assignment, the assignment filename may show up on the upload screen as corrupted, strange-looking characters. When this happens, you will not be able to delete the file or submit an assignment. The instructor/designer needs to reset the submission before the you can try to submit the file again.
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I'm having trouble viewing images on this site. Why?

Frequently Asked Questions about PhysioNet
Most of the graphics on PhysioNet, including all of the dynamically generated graphics, are PNG images. PNG is one of only three standard image types that are rendered by all modern graphical web browsers, including Netscape 4.04 and later, and MSIE 4.0b1 and later.
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I'm having some trouble with CAS. How can I troubleshoot the problem?

Andy Mc's .NET Framework FAQ
Caspol has a couple of options that might help. First, you can ask caspol to tell you what code group an assembly belongs to, using caspol -rsg. Similarly, you can ask what permissions are being applied to a particular assembly using caspol -rsp.
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I'm having trouble placing an order on your website. What should I do?

Frequently Asked Questions - Hypericum, st johns wort, 5htp,...
A .On a rare occasion, our website may be experiencing difficulties receiving orders. This could be a temporary situation outside of our control, including problems with the customer's computer. Give it a little time and revisit the site again. This is usually due to a couple of factors. There may have been a typo in your email address that you submitted to us.
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I'm having trouble uploading my film, what should I do?

Apple - Education - Insomnia Film Festival - Frequently Aske...
Please wait a few minutes and try uploading your film again. There is likely to be a lot of traffic as teams upload their entries near the final hours of the contest. Please continue trying to upload your film until you receive confirmation that it was received. You may submit your film again as long as it's before the 9am ET deadline. Submit your film with the exact same name as before and it will replace your old film entry.
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What should I do if I'm still having trouble installing and running LimeWire?

Frequently Asked Questions - LimeWire
First, make sure that you have enough space on your hard drive. For further help, please see the following link: [http://www.limewire.com/forum.htm]
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What do I do if I'm having trouble uploading my exam assignment?

FAQ
If you are having trouble uploading your assignment, send an e-mail message to suncert@prometric.com with your order confirmation number you received at the time you purchased the exam. Upon receipt, we will send you new permission to upload your assignment.
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I'm having trouble logging-in to the Forums -- what's wrong?

USAFPatches.com: Questions/Help
Clear out your cookies and old files from your Internet browser (typically located 'Tools', 'Options').
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I'm having trouble using Chat, what do I do now?

Forum Frequently Asked Questions - Dell Community Forum
Blank frames, no applet appears, a large grey box (the applet background) remains but no chat window appears: You may not have the right version of Internet Explorer or Netscape, Java or JavaScript, or you may have disabled Java or JavaScript. Try enabling these features and/or upgrading your browser and/or Java versions. Connection refused" messages: Your company or ISP may have a firewall that limits the kinds of connections your computer can make to the outside world.
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When I try to unzip the file, I get a CRC error (or corrupted zip). What's the deal?

RWaM & GIR
This means the file was corrupted during the transfer. Clear your browser cache and try downloading it again
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What's a zip file?

SEO Tutor - Frequently Asked Questions - SEO Training Guide
A zip file is a means of delivering more data inside a smaller package - kind of like a wrapper. To access the contents inside, you simply need a zip file opener, which is free.
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I'm having trouble printing PostScript files from this site. Why?

Frequently Asked Questions about PhysioNet
PostScript versions of books and papers available here are ready to be printed on a PostScript printer without any additional formatting. Some users have experienced problems, particularly with older PostScript versions of the WFDB Applications Guide (which consists of several PostScript documents concatenated together into one file).
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I'm having trouble "potty-training" my puppy, what do you recommend?

FAQ's
Patience and consistency is the key to successful potty training. We recommend taking your puppy outside first thing in the morning, after each meal/nap, and before bedtime. Limit water intake 2 hours before bedtime. With a little patience, your puppy will be potty trained in no time. We also have handouts on crate training at our facility.
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I'm having trouble getting started using TextAloud. Is there a tutorial?

Text reading software FAQ - questions and answers about Text...
Here are some steps that can help explain how our text reader software interacts with the Windows clipboard and how to get started: On the right side of the screen, make sure "Watch clipboard" and "Prompt to copy from clipboard" are checked. Minimize TextAloud or close it to the system tray (just click on the "x" to close the Window) and then switch to your email program (or whatever). Use your mouse to highlight some text and hit Ctrl-C.
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I'm having trouble viewing certain parts of your web site, what should I do?

Cato ? FAQ ? Frequently Asked Questions
Please make sure you have a browser version 4.0 or higher. The Cato site is optimized for Internet Explorer 4.0, Netscape 4.0, and AOL 4.0 browsers and higher. Flash files may require Flash version 5.0 to display properly.
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I'm having trouble doing a specific task in CE6 can I get help?

BCCC Distance Learning - FAQ
Yes, there are several places to get the help you need. Our Technology Learning Centers which are located at all three campuses provide technical support for CE6. Also, during our Kick-off Events which are offered at the beginning of each semester/session there are CE6 workshops available. Before logging into CE6, check that your computer is properly configured by clicking on Check Browser located on the CE6 login page.
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What if I'm having trouble filing a completed Form M-1 by the deadline?

FAQs On The Form M-1
Request an extension. Extensions of 60 days are granted automatically by checking Box B3 entitled "a request for an extension" on the Form M-1. Some employee welfare benefit plans and other arrangements claim they are not MEWAs because they are established or maintained under, or pursuant to, one or more collective bargaining agreements. These entities are referred to as "entities claiming exception" or "ECEs.
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What can I do if I'm having trouble viewing my shower game pack file?

FAQ for showerinabox.com
Start by seeing if you can view the small sample file below. Use your browser back button to return back to this page once you determine whether or not the sample file works for you. If you are able to view the small sample file, it could be that your actual game pack is very large and is taking a long time to load. All game pack files are PDF files. You must have a PDF viewer program installed in order to view and print games from this site.
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Why does it say the file is corrupted or my zip is empty?

DatPiff :: Frequently Asked Questions
If your download gets interrupted and the file never finishes the download, winzip, winrar or whatever compression utility you use will issue this error. This is a common place issue with dialup users that get disconnected from the internet during download.
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The .zip files will not decompress! Is the original file corrupted ?

The Luminous Landscape
No, the original file on our server is fine; the corruption likely occurred during the download process - especially if it took longer than usual. Disable any Download Manager, *Re-boot your browser* and please try again.
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I'm trying to stream an XLS file from a servlet and I'm having some trouble. What's the problem?

Frequently Asked Questions
The problem usually manifests itself as the junk characters being shown on screen. The problem persists even though you have set the correct mime type. The short answer is, don't depend on IE to display a binary file type properly if you stream it via a servlet. Every minor version of IE has different bugs on this issue. The problem in most versions of IE is that it does not use the mime type on the HTTP response to determine the file type; rather it uses the file extension on the request.
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I'm having trouble downloading a powerpoint training program. What am I doing wrong?

FAQ Page
The powerpoint programs are large, from over 500k up to 6mb. I wouldn't recommend trying with anything under a 56k modem and even that will be a slow process. Try to avoid high traffic times on the Internet, begin the download in the early morning or late evening. If your computer it still disconnects or stops in the middle of the download you may need to use a computer with faster download capabilities.
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What if I'm having trouble navigating the website? What do I do?

Frequently Asked Questions
A site map has been included for your convenience in navigating directly to a particular page in this website. Scroll to the top of the page and look for navigation kernels (e.g. Home > FAQs > Start > Urban)
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I'm having trouble finding something on the site. Where can I go for help?

Nationwide Funds - FAQ
You may review the entire site by clicking on the Site Map at the bottom of every Web page. You also may call Shareholder Services, 800-848-0920, or e-mail web_help@nationwide.com.
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I'm having trouble printing some of your pages. What's wrong?

Frequently Asked Questions
While we try to make all of our pages printable, sometimes a user's computer and/or browser just can't do it. If that happens to you try to email the article to yourself and then print it out from there. Depending on how fast our servers are running, occasionally registration requests can take up to an hour to process. Should you not be able to sign in straight away, please check back after a few minutes as your request may have been processed.
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I'm having trouble logging in... What's wrong?

BuddySpace FAQ - Frequently Asked Questions
There are many factors at play here, and you need to double-check the following carefully, and study the error message you get: Authentication' error: If this is your first usage, you need to select the 'New User' box on the login screen, even though you may well have a user account on the computer network you're using (because a 'Jabber account' is different, even when it uses the same login name and password).
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I'm having trouble installing BuddySpace... what's wrong?

BuddySpace FAQ - Frequently Asked Questions
The following advice addresses a particularly common occurrence that we have observed, but may not apply to your situation: During installation, if the machine has BuddySpace already installed, you can install a newer one over the existing BuddySpace program: you'll get a question prompt asking if this is ok. The real problem here is that there are actual unstopped/unfinished instances of either BuddySpace or the underlying Java Virtual Machine still running.
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If I'm having trouble urinating, could this be a problem with my prostate?

Urology Center - Frequently Asked Questions - Mercy
If you are a male, then yes, it could be related to your prostate or possibly some other cause. You should consult your Urology physician for this problem.
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I'M HAVING TROUBLE GETTING A VISA. CAN ANYONE HELP ME?

OSU Statistics: FAQ: Frequently Asked Questions
The Office of International Education (OIE) can give you some helpful hints on getting your visa. Their email address is oie@osu.edu.
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