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Frequently Asked Questions

When I try to login the page just refreshes?

Geni - Genealogy - Free Family Tree
In Internet Explorer, select the 'Tools' menu and click on 'Options'. Then, click on the 'Privacy' tab and alter your privacy settings to allow cookies. In Firefox, select the 'Tools' menu and click on 'Preferences/Options'. Then click on the 'Privacy' tab. In the cookies section, choose to 'Allow sites to set cookies.' In Safari, click 'Safari' on the top tab, scroll down to 'Preferences', and find the 'Security' tab.
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When I attempt to login the page simply refreshes. What now?

DostPost - Frequently Asked Questions
In Safari: Safari->Preferences->Security Tab->"Always Accept Cookies" or "only from sites you navigate to." Once this is completed, close and restart your browser and try logging in again. Also, double-check so that DostPost cookies are allowed by your firewall and spyware programs.
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When I try to login to the IA Campus the page just takes me back to the login screen?

Internet Academy - FAQ's: Helpdesk
There are two things that might cause this problem. The first is an incorrect User ID or Password. In this case make sure you are entering the correct User ID and Password. Recheck your welcome letter or call 253-945-2249 for assistance. The other problem may be caused by Cookie settings on your browser. Since browsers are all different please contact the helpdesk for assistance in modifying your browser settings.
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I cannot seem to login. I just get the same login page reloading every time I try. What is wrong?

FAQ
This seems to be related to the 'Cookie' settings in your browser setup. If you have cookie security at the highest setting then it may be blocking your access. You will need to enable "Session Cookies" in your browser security settings. In Internet Explorer you can find the settings under Tools ---> Internet options, Then select the Privacy tab. If you click the "Advanced" button you can keep your current settings but enable "Session Cookies".
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Q27. Why do some users just get back to the login page when they try to send a new message?

DMailWeb and CWMail
Some browsers allow several options for the caching of web pages. This saves pages being reloaded from the web server. One aspect of caching is when the web browser should verify that it really is the same document that has been requested. A typical browser might allow setting of: Never is a dangerous setting because it can mean if we have submitted this form before with different values in it, just give me back what ever I got back last time.
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When I agree to the Website Policy the page just refreshes. What's wrong?

APA West Georgia - Frequently Asked Questions
There is a known issue with Snitz Forums and Norton's Internet Security. This problem only affects the registration process. Check your email for the Activiation/Confirmation Email and follow the directions in it.That's it....you're registered. You can now re-enable Norton. Norton Internet Security does not affect any other aspect of this website. These Forums use cookies to store the following information: the last time you logged in, your Username and your Encrypted Password.
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Why do I keep getting bumped back to the Login page when I try to log into Vista?

Fairmont State - Vista FAQ for Students
This is one of the most common problems that users have with Vista. Your browser may not be properly configured to work with Vista. Run the WebCT browser check, which is available by clicking the link, Check Browser, in the upper-right corner of the Vista Login page. Check Browser displays a report of its results, and you may see adjustments you may need to make to your browser. A pop-up blocker is usually responsible for bumping you back to the login page.
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When I try to login, the Home page is displayed. What should I do?

The Learning Online Portal
Case Sensitivity: The Login Id and Password are case sensitive fields, so ensure that you are using the correct case.
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When I try to log on as administrator the login dialog box just disappears. What is wrong?

Network Vision Inc. - FAQ - Troubleshooting
When I start the client browser the web page says "Starting IntraVUE" and checking for Java-VM. The page is not redirected to load the plugin and the plugin is installed
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When I try to login, I keep going back to the same login page. What does that mean?

Hills Bank Online Resources
When you are trying to log in and you donā??t get an error message but are directed to a new login page, it usually means that your cookie files are not enabled. In order to use Hills Bank Online, your cookie files need to be enabled. If they are not, you won't be able to log in. To enable your cookies see #6. Another problem may be that your browser does not support 128-bit encryption that Hills Bank Online requires.
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How do I create an ASPX page that periodically refreshes itself?

Most browsers recognize the following META tag as a signal to automatically refresh the page every nn seconds: Alternatively you can use Response.AppendHeader to add header "Refresh" with appropriate interval in seconds. The following page will be refreshed for every 10 seconds.
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When I try to go to my page I just get a directory listing, what should I do?

New Zealand Webhosting FAQ
If you're getting a directory listing, this means that your domains DNS information has been transferred to our servers, but you still need to upload an "index.html" (or index.php, index.htm etc.). You need to upload your index file to the 'public_html' folder on our server. After you have done so you will be able to view your site at http://www.yourdomain.co.nz/. Note that the server's operating system is case-sensitive, so the filename must be in lowercase for the server to "see" it.
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I can't login to my account. It just kicks me back to the login page. What can I do?

Revshare Rewards
There are password retrieval methods within our Affiliate Program. If you can not get your details through here then shoot an email to affiliates@revsharerewards.com containing as much information regarding your account as possible and we will look into it for you.
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What do I do if I see a blank page or error message when I try to login?

YCCC - Frequently Asked Questions
If after entering your login information and clicking on the login button a blank screen or "Page can not be displayed" error message displays, you may have spyware, adware or a pop-up blocker installed on your computer. Certain applications, such as the Google and Yahoo tool bars, include pop-up ad blockers. Try going to either of the two websites listed below to test for these problems.
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When I try to login to LLL@Home, why am I redirected to the Connection Expired Page?

LLL > LLL@Home - FAQ
You need to have "cookies" enabled in your browser. The LLL@Home site uses "session cookies" to record the time that an authorised user has been logged into the system. After 5 minutes of inactivity in the LLL@Home site, the user is automatically logged out. However if "cookies" is not enabled in your browser, the LLL@Home site is unable to carry out this security test, and immediately logs you out of the system.
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I receive a general error page when I try to login. What is the problem?

Frequently Asked Questions
This problem is usually caused by our being unable to set a cookie on your browser. This can be the result of a corrupt cookie or too restrictive security settings in your browser and/or your personal firewall software. To resolve this please change your security setting to allow the dea.spamcon.org cookie, then try deleting the cookie (just to make sure it is not corrupt) and restarting your browser. If this does not solve the problem, please contact support@spamex.
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When I try to checkout I get a login page that asks me for a password - what's happening?

Need some help
Clicking the checkout link from within a Hotmail account email - we're sorry but this just doesn't work so if you're a Hotmail user you need to click the "PAY NOW" button on the listing. Browser security/firewall settings. The checkout relies on a "session cookie" to operate. If the security settings in your web browser are set too high this may result in cookies being disable. Firewalls can also block cookies, so you may need to check how yours is set up.
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When I try to login to WyoWeb, why is it asking me about certificates?

WyoWeb Portal Frequently Asked Questions
Certificates are an electronic security feature that helps ensure the security of your data and of the entire WyoWeb system. If pop-up windows appear that ask about certificates for WyoWeb, it is because your browser does not recognize the certificate authority that issued the WyoWeb site certificate. Various browsers will display differently worded messages, but in general, you should accept the certificate to gain access to the WyoWeb site.
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Why does WSLife.com keep looping back to the login page when I try to make a payment?

FAQs - Frequently Asked Questions - Help - WSLife.com
Please make sure that your computer settings allow pop-ups and cookies. To turn off the pop-up blocker, follow these steps. To accept cookies, follow these steps.
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Can I put my brand on the login page that my customers/users will use?

Web4Print frequently asked questions (FAQ): client-server sy...
Yes you can. You can do this yourself with our assistance or we will develop your custom skin for you complete with your logo and corporate colors so that clients will see your branding on your website. This can also be arranged if we are hosting your Web4Print server facility.
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When I try to login to a certain server, GunZ: Online just hangs after I press Login. What happened?

GunZ Factor.com - FAQ - Frequently Asked Questions
A failsafe way to login is to weigh down your Enter key while at the Login screen. This will continuously press Login and hammer the server to enter.
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When I try to print a page, some of the right-most content is not printed. What should I do?

Home » Frequently Asked Questions [FAQs]
Answer: To prevent this problem, please go to File >> Page Setup and then choose the "Landscape" option under "Orientation". To see if your page will be printed properly, always "Print Preview" the page before printing. To do this, go to File >> Print Preview. [Internet Explorer only]
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Why does WebCT redirect me to another page when I try to log in?

NWACC - Distance Learning - FAQ - Frequently Asked Questions
If you are being redirected to another page when trying to log into WebCT, you probably have spyware or adware on your computer. Spyware is a type of software that sends information from your computer to other sources, from the websites your browse to potentially information you type on the keyboard, such as passwords and credit card numbers. For this reason, spyware jeopardizes the security of your machine.
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Will a Featured Company ad appear one in ten times a user refreshes a REALTOR.com® page?

REALTOR.com - Featured Company™ Resource Center
Not necessarily. Due to the multiple servers used by REALTOR.com® and the multiple users that could be searching in that local market at any one time, it is not guaranteed that for every ten times a user refreshes is used, the Featured Company ad will display. However, the ad will be displayed 10% of the time over the course of the day. No. A purchase of one spot or 10% of a local market does not necessarily mean that only nine other advertisers will be displayed in that market.
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How to login to your system? Where is the login page?

HKBN
Like the dial-up Internet access, you have to login to our network before browsing the Internet or accessing your e-mail or ICQ. We have simplified the login procedure. You do not need to install any special software. Just access our login page at sso.hkbn.net with your browser. You can then follow the login instruction on screen. Our staff should have set this as your default page at the first time installation.
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When I enter my login information it seems like the page is just refreshing. What is happening?

Illinois Amateur Softball Association (ASA) - Frequently Ask...
Your browser needs to have cookies enabled in order to be able to login to the website. On your browser, go to your Internet Options within the Tools menu and check your settings on the Privacy tab. In Internet Explorer, be sure they are set to Medium. In AOL browsers, you may have to adjust this setting lower.
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I can see this page but I can't get to the login page. What can I do?

DCS Information Systems
You may be having a problem with your firewall. To determine if that is the case, try accessing this link to https://www.verisign.com. If this page comes up, you will know that the firewall is NOT the problem and you will need to contact our support for further help. However, if this page does not come up, you will need to contact your technical staff to open up your firewall on port 443 to our login page.
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When I type my username into the login page, my password automatically appears. How can I stop this?

Quia - Frequently Asked Questions
Some browsers automatically remember passwords for you when you type in your username. This can obviously cause a security problem when other people use your computer. In that case, we recommend that you disable this feature.
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