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Frequently Asked Questions

Why doesn't my 56K modem connect at 56K?

Avalon Networks, Inc.
There are a few things to consider. First of all, the maximum speed that a 56K modem can reach is 56,000 kilobits per second (Kbps). However, in the real world, this will almost never happen. Most 56K users will see connection speeds slightly less than the maximum. Secondly, the speed displayed in your connection window is only the initial connect speed. During the Internet session this speed can decrease or increase.
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FastNet USA - FAQ
Aside from the factors mentioned above, other circumstances prevent 56K modems from actually connecting at 56K. That is actually only the theoretical speed of the modem; in practice, the Federal Communications Commission capped the connection speed at 53K, and real-world access is generally in the 35-45K range for these modems. Despite these limitations, 56K modems still attain the fastest standard modem speeds currently available on the market.
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Alphalink FAQ
Please refer to the following online help page for information on troubleshooting 56k modem connection issues.
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Computer Wares Internet Service Provider: Frequently Asked Q...
Even though the standard is 56K and the modem is capable of 56K, don't expect it. First of all, the FCC regulates it to a maximum of 53K and the phone switching equipment that Verizon and most phone companies use will not pass data above around 50K. Next the quality and length of your phone line from the phone company central office greatly effects your connection speed.
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My 56k modem doesn't connect at 56. Why not?

OPEN.org Technical Support - FAQs
An average connection for a 56k modem is 40k - 44k.The highest it will connect at, in perfect conditions, is 53k. If you do not have the latest driver for your modem you could be getting less than optimal speeds. Also unplug other equipment using your phone line, in particular cordless phones. If your line is running through a multiplexer ( takes one line and makes 2)you will not be able to connect at high speeds. Go to 56k Modems for more information.
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I have a 56k modem. Why cant I connect at 56k?

First, the highest connection the FCC allows over standard phone lines is 53.3k. This is the fastest connect rate you can get. If your are connecting in the 40k-50k range, this is considered good for most dial up connections. If you connect at a rate less than you would like, your modems 56k protocol may not be compatible with ours. We support the fastest and most common protocols across most of our network, 56k Flex, v.90 and v.92. You can attempt to update your modem drivers.
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Why doesn't my modem connect at it's rated speed (ie: 56K)?

MartNet Dial-up Frequently Asked Questions
Are you an ISP that will let me to use the 'shotgunning' dial-up technique, I.E. Hyperlink? Our dial-ups are limited to one simultaneous login (shotgunning requires 2) and we have no way to increase that number or support shotgunning at this time. Do I need a seprate program for chatting? Is it possible to chat to other people on the Internet? Yes, you can chat using the IRC (Internet Relay Chat), or any of the chat pages that seem to spring up on larger web pages (like yahoo.com).
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I have purchased a 56K modem, why can I connect at 56,000?

TECHNICAL PAGE
Regional Bell Operating Companies are sometimes tariffed and will only allow (with perfect telephone line conditions) 53K. Tariffs are established by the FCC and by state Public Utility Commissions. Because analog lines are a little noisy (static), your modem will automatically slow down to accommodate for noise. It is normal for 56K modems to connect between 39 - 51K. This is still very good performance.
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Why does my 56K modem only connect at 26K (or 33K or...) ?

Welcome to Sylvan ~ Virginia's Full Service Internet Provide...
This is a common question because many things can cause this. First off, it is important to remember that while 56K is the theoretical limit a modem can connect on a normal analog phone line, NO modem ever connects at 56K. About the best a modem could ever achieve is 53K and a modem that connects at 40K or better in most cases is doing pretty well. Causes of slower connection speeds include: Unconditioned or poor quality phone lines.
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Why can't I ever connect at 56K even though I have a 56K modem?

FAQ Knowledge Base - Subcategories
The FCC regulates that the analog throughput of all 56K modems be limited to a maximum of 53.333kbps. As a result, you will never be able to achieve a connection speed ......
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Why don't I connect at 56k with my 56k modem?

FAQ about Dial Up Service
If you find that you're unable to achieve full speed connections and/or your new high-speed modem often behaves erratically, the reason is probably phone line impairment. That's not to imply that you have a bad phone line, merely one that may not be capable of what your modem is demanding of it. Most often the issue is insufficient bandwidth, poor frequency response, low signal to noise ratio, an impedance mismatch that causes echo. An imbalance in the phone lines, or a combination thereof..
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Why does my 56k modem always connect below 56k?

XMission : Support : Miscellaneous : FAQs
Many factors influence your connection speed. Because modems use audible tones to communicate over analog voice telephone lines, they are very susceptible to phone line quality impairments. Such problems can make it difficult for the modems to hear the tones they are generating. These problems can exist anywhere along the path of your phone connection; in your home or office's wiring, at the phone company's central office and beyond.
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I have a 56K Modem, how come I cannot connect at 56K?

InfoLinkISP.com
All of InfoLinkISP's access points are V90/56K, however you will never connect at 56K, this is a theoretical speed. In reality, analog throughput is limited to a maximum of 53kbps per FCC regulations and in real live conditions speed will be lower and may fluctuate. The connection speed is very dependant on the phone line quality, the hardware/software and the environmental conditions. It can fluctuate.
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Why doesn't a 56K modem transfer at 56K?

VNS? - FAQs (Frequently Asked Questions) - Valley Network So...
File Transfer Protocol, or FTP, is an Internet protocol which allows for easy transfer of files between computers.
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Why does my 56k modem connect at 53k or less?

TELPAGE.NET > Support > FAQ
The Federal Communications Commission capped the connect speed at 53K, and real-world access is generally in the 35-45K range for 56k modems. You may be dialing into a modem with a different 56k protocol than your modem. There are currently three different 56k protocols available: X2, 56k Flex, and v.90. The fastest, most reliable connections will be achieved when the two modems are using the same 56k protocol. You may not be using the appropriate modem initialization string.
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Why do I connect at 28.8 with a 56k modem?

Ga Link's Frequently Asked Questions Page
The most common reason is due to the lines your connection is running over from your local Telephone Company. You may be in an area where the switch from your local telephone company may not have been upgraded to accommodate higher speed connections. Be assured the local telephone company is in the process up upgrading all switches based on availability of resources. If your modem will allow you to choose a connection speed set it for 115,200 or as high as it will allow.
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Why doesn't my 56K modem connect at 56K?

PeoplePC Online - 30 Day Free Trial - Try PeoplePC Security ...
First, the speed at which you connect to the Internet is determined by a number of factors: the speed of your modem (in this case, 56K), the modem type and speed supported at the number you dialed, the quality of the phone lines in your area, and the amount of traffic on the Internet. These factors can make your connection speed less than the speed listed for your modem, and very often it is.
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Why doesn't my connection ever connect at 56K speeds?

Konnections Inc. Internet Services
There is an FCC regulation that prevents all devices attached to the telephone network from exceeding a certain power output. As a result, the modems have to scale back the output, which has a direct effect on the speed at which it can transfer data. Currently, they have the server modem limit set to 53,333 bps. This does not mean that you will not be able to hit the higher speeds, it simply decreases the likelihood.
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My modem doesn't connect, how can I fix this?

Seanix Technology Inc - FAQ
Check to see if the phone line is connected correctly to your system. Make sure it is connected to the LINE jack of the modem. Go into the Device Manager and remove all items listed under "Modems". To remove an item in Windows XP and Windows 2000, select the item, click the Action menu, choose Uninstall. To remove an item in Windows 98 and Windows ME, select the item and click Remove. If the installation asks you for the drivers point the installation to drivers.
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Is a v.90 modem the same as a 56K modem?

MenaNet v.90 FAQ (Frequently Asked Questions)
No. Though all v.90 modems are 56K modems, not all 56K modems are v.90 modems. A v.90 modem is a 56K modem based on international standards. 56K modems other than v.90 do not conform to the standard and the different technologies used by them are incompatible.
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What are the benefits of a 56K modem?

MenaNet v.90 FAQ (Frequently Asked Questions)
Speed is the primary benefit. Theoretically, you can access the Internet at twice the speed of your old 28.8K modem. A second benefit is the cost of 56K modems: They cost about as much as 28.8K modems did a year or so ago. And using ISDN or similar data-transmission speeds is more costly. Other high-speed technologies such as ISDN and xDSL simply aren't available in many places.
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My connect speed on my 56k modem is only 24k, why?

FAQ Page
Many or most 56k users average about 45k, however your connect speed is determined by a number of factors. The distance from your house to your local phone office (called a CO), the greater the distance the more capacitance and the more loss in the upper frequency ranges resulting in lower connect speeds. The quality or compatibility of your modem. We are sorry all modem manufacturers do not fully test their modems with various switches.
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Why does my 56k modem still connect at 33k6?

CARIB-ONLINE NV
You probably have a 56k modem that supports 56k connections using X2 or the K56flex protocol, but not the V.90 protocol. These protocols are not compatible with the V.90 protocol. The highest speed you can get with such a modem at dial-up points is 33k6 according to the V.34 protocol. It is best to upgrade your modem to V.90 protocol, if your modem type allows this.
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Why can't I connect to Arc.Net at my modem's full speed (33.6, 56K, etc)?

Customer Support -- FAQ
Have you already upgraded to V.90 compatibility? If not, please do this first, as this usually fixes most problems. There may be several reasons that your modem may be unable to connect at it's maximum published speed. For example, using a 56K modem does not guarantee connection rates of 56Kbps! In fact, all 56K modems support a range of connect rates, mainly between 30K and 54K.
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I have a 56k modem, but when I connect it only says I'm connected at 31,000bps?

joinnet main
Sometimes when you connect it only shows your port speed, this is not always the speed that you are actually connected at. If you think that you are only connecting at a very slow speed, make sure your are on the right dial in number for your modem and that you have the latest drivers installed. Also if you have made an extension to reach your computer make sure that the lead from your modem to the phone socket is as short as possible.
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