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Frequently Asked Questions

I'm having trouble doing a specific task in CE6 can I get help?

BCCC Distance Learning - FAQ
Yes, there are several places to get the help you need. Our Technology Learning Centers which are located at all three campuses provide technical support for CE6. Also, during our Kick-off Events which are offered at the beginning of each semester/session there are CE6 workshops available. Before logging into CE6, check that your computer is properly configured by clicking on Check Browser located on the CE6 login page.
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I'm having trouble downloading a powerpoint training program. What am I doing wrong?

FAQ Page
The powerpoint programs are large, from over 500k up to 6mb. I wouldn't recommend trying with anything under a 56k modem and even that will be a slow process. Try to avoid high traffic times on the Internet, begin the download in the early morning or late evening. If your computer it still disconnects or stops in the middle of the download you may need to use a computer with faster download capabilities.
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I'm having trouble finding and doing things on the new Cisco.com. Can you help me?

Cisco Sitewide Tools - Help - Cisco.com
Please start with the Cisco.com Site Tour. It gives you a brief overview of the changes we made to the site. You can also read our Site Help materials to familiarize yourself with some of the new/enhanced functionality. Site Help is located in the upper right hand corner of every page. If you would like to talk to someone, please use our contact 'Cisco Live' feature, which is available under the Contacts &.Feedback link, also in the upper right hand corner. Make sure you have logged in.
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I'M HAVING TROUBLE GETTING A VISA. CAN ANYONE HELP ME?

OSU Statistics: FAQ: Frequently Asked Questions
The Office of International Education (OIE) can give you some helpful hints on getting your visa. Their email address is oie@osu.edu.
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I'm having trouble finding something on the site. Where can I go for help?

Nationwide Funds - FAQ
You may review the entire site by clicking on the Site Map at the bottom of every Web page. You also may call Shareholder Services, 800-848-0920, or e-mail web_help@nationwide.com.
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I'm having trouble using the Add To Kaboodle buttons with third-party applications. Can you help?

Frequently Asked Questions
Often times, third party security software will affect Kaboodle from working properly. In order to use Kaboodle properly, add www.kaboodle.com to your trusted or approved sites list, and make sure you allow cookies to be set for www.kaboodle.com. If you cannot get the software to work, please use our feedback form and provide us with details of the software you're running (operating system, application, application version number) and we will investivate the issue.
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back to top Where do I go for help if I'm having trouble?

Sacramento State - Wireless Networking - FAQs
If you're having trouble connecting to the wireless network, please contact the University Help Desk in ARC 2005, 916-278-7337, or helpdesk@csus.edu.
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I'm having trouble viewing images on this site. Why?

Frequently Asked Questions about PhysioNet
Most of the graphics on PhysioNet, including all of the dynamically generated graphics, are PNG images. PNG is one of only three standard image types that are rendered by all modern graphical web browsers, including Netscape 4.04 and later, and MSIE 4.0b1 and later.
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I'm having some trouble with CAS. How can I troubleshoot the problem?

Andy Mc's .NET Framework FAQ
Caspol has a couple of options that might help. First, you can ask caspol to tell you what code group an assembly belongs to, using caspol -rsg. Similarly, you can ask what permissions are being applied to a particular assembly using caspol -rsp.
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I'm having trouble placing an order on your website. What should I do?

Frequently Asked Questions - Hypericum, st johns wort, 5htp,...
A .On a rare occasion, our website may be experiencing difficulties receiving orders. This could be a temporary situation outside of our control, including problems with the customer's computer. Give it a little time and revisit the site again. This is usually due to a couple of factors. There may have been a typo in your email address that you submitted to us.
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What do I do if I'm having trouble uploading my exam assignment?

FAQ
If you are having trouble uploading your assignment, send an e-mail message to suncert@prometric.com with your order confirmation number you received at the time you purchased the exam. Upon receipt, we will send you new permission to upload your assignment.
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I'm having trouble using Chat, what do I do now?

Forum Frequently Asked Questions - Dell Community Forum
Blank frames, no applet appears, a large grey box (the applet background) remains but no chat window appears: You may not have the right version of Internet Explorer or Netscape, Java or JavaScript, or you may have disabled Java or JavaScript. Try enabling these features and/or upgrading your browser and/or Java versions. Connection refused" messages: Your company or ISP may have a firewall that limits the kinds of connections your computer can make to the outside world.
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I'm having trouble uploading my film, what should I do?

Apple - Education - Insomnia Film Festival - Frequently Aske...
Please wait a few minutes and try uploading your film again. There is likely to be a lot of traffic as teams upload their entries near the final hours of the contest. Please continue trying to upload your film until you receive confirmation that it was received. You may submit your film again as long as it's before the 9am ET deadline. Submit your film with the exact same name as before and it will replace your old film entry.
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I'm having trouble logging-in to the Forums -- what's wrong?

USAFPatches.com: Questions/Help
Clear out your cookies and old files from your Internet browser (typically located 'Tools', 'Options').
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What should I do if I'm still having trouble installing and running LimeWire?

Frequently Asked Questions - LimeWire
First, make sure that you have enough space on your hard drive. For further help, please see the following link: [http://www.limewire.com/forum.htm]
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I'm having trouble with PayPal. Can you help?

Frequently Asked Questions
You can purchase a premium ad or business ad online using your credit card or your PayPal account. If you have previously used PayPal and have lost your password, you can click here to retrieve or reset your PayPal password. You also have the option of paying for your ad by phone, just call 352-379-7222, or you may visit our office at 22 South Pine Ave. in Ocala to pay for your ad in person.
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I'm having trouble with your software. Can you help?

Frequently Asked Questions
Yes we can. You can contact our free technical support for assistance. We will try to answer your request as soon as possible, often in in just a few hours.
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Can I get help if I'm having trouble with the course?

Frequently asked questions (TAFE courses) - Kangan Batman TA...
If you are having any trouble with your course, contact your class teacher or course coordinator in the first instance. If you are still having difficulty, our educational/personal counsellors or disability liaison officers may be of assistance. Phone (03) 9279 2511 for an appointment to discuss your concerns. The services are free and confidential.
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I'm having trouble casting on. What will help?

Bond America® / Help for Wyr Knittr
Try casting on using baby weight yarn (see how to use in question #1). Because yarn is more resilient than wire, it should be easier when you’re first learning. online store • products • projects • what's new • for the cause • bond-buzz • clubs • help • contact us
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I am having trouble with your code. Can you help me get it to work?

RL FAQ
This code is made available on an as-is basis, and in many cases I can provide little or no support. In many cases, I have no personal experience with the code, and in others it will not even run outside of my special computer environments. I make the code available nevertheless, because reading it may clarify some of the implementation points for you. In a few cases, like the tile coding implementations in C++, I have written the code myself to run universally, and I can provide some support.
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I'm having trouble removing hair? What am I doing wrong?

NAIR
The most common error made with a cream depilatory is that it is left on too long or not long enough. Additionally, a thick layer of NAIR® cream needs to be applied to cover hair completely for more efficient removal. Everyone's hair and skin are unique and may vary periodically due to hormonal cycles and other reasons. Test each time before using a full application following the directions. With practice you can easily identify when hair is ready to be washed off.
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I'm having trouble downloading letters from this website, what am I doing wrong?

F.A.Q. (Frequently Asked Questions) at LongBraid Designs
Be sure that you're left-clicking (not right-clicking) on the picture of the letter you wish to download, it should automatically self-install into your IncrediMail Letters style box under the folder names listed above. If you're using Netscape as your browser we advise you to switch over to Internet Explorer as the older versions of Netscape are not always compatible with the download function of IncrediMail.
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I'm having trouble signing on. What am I doing wrong?

Sevier County Bank
More than likely you forgot your Password (PIN) or you entered an invalid Password (PIN). Each customer is allowed three (3) invalid sign-on attempts before the system will lock him or her out. Once you've exceeded the three (3) attempts and the system locked you out of your account, you will have to call the bank between business hours. Before we are allowed to unlock an account, proper ID VERIFICATION MUST BE OBTAINED FROM THE ACCOUNT OWNER.
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I'm having trouble purchasing tickets with my credit card. What could I be doing wrong?

Arnold Transit | Frequently Asked Questions
First, check again to make sure that all the information was filled in with no errors. The name needs to be typed exactly as it is on your credit card. Also, the billing address must be the same as the one for your credit card. The credit card number must be entered with no spaces, dashes, or other punctuation. If all this information is correct, then your card may be expired. If you continue to experience problems, call us at (800) 542-8528 or click here to send an e-mail.
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I'm having trouble accessing the link provided to me in an email. What am I doing wrong?

Top A: Check to see if your browser is receiving the entire link that we provided. Sometimes, if the URL is too long, your email programme may display it on 2 lines, and the second line is not sent to your browser. If that's the case, copy (CTRL + C; CMD + C for Macs) and paste (CTRL + V; CMD + V for Macs) the complete URL into the address bar of your browser.
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I'm having trouble viewing certain parts of your web site, what should I do?

Cato ? FAQ ? Frequently Asked Questions
Please make sure you have a browser version 4.0 or higher. The Cato site is optimized for Internet Explorer 4.0, Netscape 4.0, and AOL 4.0 browsers and higher. Flash files may require Flash version 5.0 to display properly.
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I'm having trouble printing PostScript files from this site. Why?

Frequently Asked Questions about PhysioNet
PostScript versions of books and papers available here are ready to be printed on a PostScript printer without any additional formatting. Some users have experienced problems, particularly with older PostScript versions of the WFDB Applications Guide (which consists of several PostScript documents concatenated together into one file).
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I'm having trouble with a 'blank'/corrupted ZIP file. What do I do?

Internet Archive Frequently Asked Questions
There are a variety of problems that may be causing this. Here are a couple of the most common. If you have a Mac running OS X, the default unzip utility (Stuffit) does not deal well with those Archive ZIP files that are 'compressed on the fly'. You may see an empty directory - if so, then try downloading Zip Tools for Mac OS X and using the drag and drop software within that to unzip your download. [Make sure you save your download to your desktop before trying things on it.
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