Each passenger is allowed 20kgs of checked-in baggage. Checked baggage in excess of 20kgs is subject to excess baggage charge.

In the event of a delayed flight we make every effort to contact passengers in advance to inform them of the rescheduled departure. This is done through our SMS service. Because of this each time you book a flight with us, it is very important that you leave a correct and contactable mobile phone number. No. As a matter of policy, nas air does not offer stand-by tickets to passengers. All passengers booked on a flight are guaranteed a seat.

Prices will be displayed along with other flight information when you conduct a flight search in our website. Yes, it's cheaper to book on the internet. it saves us money, so we can pass on these savings to you.

Our fares are so low that we don't offer any group booking discounts for groups flying on nas air. However due to the nature of our booking system there are usually a number of different fares available to the members of the group. In this case so that all the members of the group pay the same fare we will offer the group an average fare of all the available fares for that group. To make a group booking call our group desk at 9200 01234.

Each guest is allowed 15 kilograms of checked-in baggage. Checked baggage in excess of 15 kilograms is subject to excess baggage charge.

Recommended arrival time for domestic flights is at least 75 minutes prior to departure. To ensure an on-time departure, reservations and advance seat assignments may be cancelled if the passenger has not checked in and received a boarding pass at least 30 minutes prior to departure and/or is not onboard the aircraft at least 15 minutes prior to departure. If you are checking luggage, you must do so no later than 30 minutes prior to departure for flights between the 50 U.S. States.

There is no reason why someone with insulin dependent diabetes cannot fly as a passenger. However, it may be sensible to discuss how you manage your insulin regime with your Doctor. Diabetic passengers do not require advance medical clearance to travel on nas air flights provided their condition is stable and they can take care of their own medication requirements.

You can contact/email us at marketing@flynas.com for further information regarding advertising on nas air.

Yes. Normally, the critical aircraft operation is take-off and the runway length required is based on: 1) weight of aircraft, 2) temperature, and 3) elevation. With the runway length and elevation being givens, the remaining factors, weight of aircraft and temperature, will be used to determine the distance the aircraft can fly non-stop. Each airline (aircraft operator) has different criteria regarding aircraft operations under conditions present at the time of flight.

Air fares are quoted in tiers. We recommend booking as early as possible. The earlier you book, the cheaper the fare will be. You can also save on service charges if you book via our website and pay by credit card on line.

Our base is in King Khaled International Airport (KKIA), Riyadh. Terminal 3 (domestic) in Riyadh is for passengers travelling to and out of Riyadh. In Jeddah, passengers travel via South Terminal (domestic) of King Abdulaziz International Airport (KAIA). For other destinations, passengers travel via the local airports.

nas air plans to include various numbers of destinations in the Kingdom and in the region. For a list of nas air current destinations, please view www.flynas.com main page or click to “flight schedule".As we take delivery of our new aircraft, our routes will expand.

Currently nas air flies to domestic destinations in the Kingdom of Saudi Arabia. In th future, we plan to expand the services to the destinations within the Middle East and Sub-Continent regions. For a list of nas air current domestic destinations, please view www.flynas.com home page or click to “flight info - schedule".

We will be regularly updating our list of vacancies through our website www.flynas.com. Or you could directly email us your CV at hr@flynas.com

U.S. citizens must present a valid passport at airport check-in as proof of citizenship. If passenger does not have their passport, they must provide one of the following: naturalization papers, certified copy or original birth certificate with photo identification. The airline cannot board any passenger who fails to carry proper documents.

nas air is the first low cost airline in the Kingdom of Saudi Arabia. We provide an alternative for the people to fly. As a low fare airline, nas air believes that flying should be affordable to everyone. We aim to give you as our passengers a totally unique flying experience the likes of which has never been seen in this region before.

Absolutely. nas air air safety and maintenance standards comply with strict international standards. Our planes are maintained according to strict repair and maintenance program according to international standards. No, we do not provide any drinks or food for free. The cost of ticketing, in-flight meals and frequent flyer schemes are omitted from your fares so that you need not pay any more than is necessary for the flights.

nas air operates the Airbus 320 which is designed for reliability,safety, easy and cost-effective maintenance schedule based on standards approved by the European Aviation Safety Agency (EASA), the US Federal Aviation Administration (FAA) and Transport Canada. The Airbus 320’s improved fuel efficiency, extra capacity, and innovations means better performance and reliability. Ultimately more savings that we can pass onto you.

Our aim at nas air is to provide affordable efficient air travel to people. To achieve this, nas air plans to regularly commence services to new destinations throughout the Kingdom and regionally. Please view www.flynas.com for our latest flight schedule.

Should you need to travel within the next 24 hours you can call us at our Contact Centre and pay with your credit card. Make your booking and get a Booking Number. For cash payment or GSM Point of Sales, you can go to any nas air walk-in airport sales offices and make payment over the counter on your day of travel. Please remember to bring along your ID/Iqama/Passport for check-in purposes.

No, nas air operates on a point-to-point basis and will not be held responsible for the consequence of any delays experienced while flying nas air.

You can book from anywhere where there is an internet connection and pay by MasterCard or Visa credit card. But if you want to pay by cash, you should call up a local friend and let him pay at the nearest nas air walk-in airport/town sales offices, nas air authorized travel agents in the Kingdom of Saudi Arabia.

quot;Infants" are classified as those below 2 years old and "passengers" are those above 2 years. Infants traveling on their parent's/guardian's lap will be charged a flat fee of only SAR40.00 per sector, excluding airport tax and insurance surcharge (if any). Each infant must be accompanied by an adult passenger in the ratio of one infant to one adult. Please refer to Terms & Conditions of Carriage for infant traveling.

There will be no fee charge on the wheelchair request. In the event that wheelchairs are not available we will advise passengers to bring their own wheelchairs. We will not, however, be liable for loss, expense, breach of contract or other damage should we, for any reason, be unable to extend such a service. nas air only requests medical clearance when fitness to travel is in doubt.

For the safety and comfort of all pregnant women traveling by air, nas air has introduced the following regulations: nas air will carry pregnant women without a doctor's certificate. nas air handling staff may request the individual to sign an indemnity confirming that they are less than 28 weeks pregnant. nas air requires a doctor's certificate confirming that the passenger is fit and healthy and specifying the date that the baby is due.

nas air has 2 options available to passengers to protect their investment in the event that an nas air flight is cancelled: i) Passengers can be transferred to the next available nas air flight without any additional charges. ii) The fare value of the flight can be retained in a credit shell with nas air for future travel within 3 months.