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Frequently Asked Questions

A document was updated today, but I am getting only the old version. How do I get the update?

FRB: FAQs
When you request a web document, your browser downloads it from the originating site to your computer; it is this copy that your browser reads. When you next request the document, your browser may be reading the copy on your computer and not the updated version on the originating site. Clicking reload will usually get the updated version.
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How come it says my guide is updated but I only see the old version?

GameFAQs: Message List
Your update has been posted, but your browser is holding the old version in cache. Force a reload (CTRL-R for most Windows browsers).
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I've updated my page, so why is my browser still displaying the old version?

Information Technology Services
Note: These instructions apply only to Netscape, because this problem seems to be common with that package. If you have this problem with another browser, you may be able to use the following information in a modified form. The usual method of updating the display is to hit the "Reload" button. However, some versions of Netscape seem to have a problem determining when a page has changed. This problem is related to Netscape's "cache" feature. First try this.
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How do I update my old version of JUMP?

Hard Note Software - JUMP Music Composition Software / MIDI ...
Simply download and install the most recent demo, it will automatically install over the top of your old version. You will not need to repeat the authorisation for a minor version update.
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When my Live version is updated, can I delete the old one?

WaveIdea ~ Ableton Live FAQs
Do the same as with other applications: run the latest program version, but keep the old one until you have the impression that the latest Version is good and stable (of course it should be like that). Please test all features - try to load your Songs/Sessions and if everything is fine, get rid of your old Versions.
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There has been an update but when I downloaded it, I still got the old version. What should I do?

MCSE Training CCNA certification A+ Tests training bootcamp ...
The old version is probably cached at your computer. You could try to restart Internet Explorer, restart the computer or clear the local web cache. To clear the local web cache open Internet Explorer, choose Tools menu then Internet Options command, and finally click the "Delete files" button.
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Clicking reload didn't get the updated document. What now?

FRB: FAQs
Your local copy of the document may have been stored in a feature of your browser called the cache. The reload request may have directed the browser to your cache instead of to the originating site. Removing copies of documents from cache will force the browser--when you click reload--to seek the document at the originating site.
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There is a newer version of No Spam Today! available. How do I update my installation?

No Spam Today! for Servers Support
Upon start No Spam Today! brings up the following message: "Your system clock appears to have been changed... My mail server is configured as SMTP relay server to all locally connected users (relay restrictions are configured based on IP addresses). Now - after installing No Spam Today! - I have an open relay!
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Why do I keep getting old copies of my pages when I just updated and changed my files?

Outerland
Assuming you have uploaded your web files to the right directory, try setting your browser to always get a new copy of every page. In Internet Explorer, do this by choosing Tools, Options, Settings, and select "Every visit to the page", then OK. In Netscape it is Edit, Preferences, doubleclick Advanced, click Cache, and then select "Every Time", then OK. Also try clearing your browser cache.
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I've updated my website, but still see the old version. What's going on?

Web Hosting Technical Support :: Domain Hosting, Reseller We...
In Internet Explorer, goto Tools >> Internet Options. Click on the 'Delete Files' button and delete all offline content. Then go to Settings and select 'Every visit to the page'.
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How do I delete an old version of a page?

Manual:FAQ - MediaWiki
Old versions of page data are retained in the database and can be accessed via the page history features. This is useful for reviewing changes and correcting or reverting undesirable ones, but in some cases, administrators might want to make this information unavailable, for legal reasons, or to reduce the size of the database.
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Do I need to uninstall my old version first?

Answers to Frequently Asked Questions
It is always recommended to uninstall old versions first. However, it is not a requirement. If there only have been a few small changes between your old and the new version, then you can just install the new version on top of the old version. That should work fine, without any problems. If there have been major changes, then the installer will automatically prompt you that you should uninstall first.
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If the reporting system I'm using is updated, can I get a free update?

Manual & FAQ
Yes, we provide free updates for at least six months for all our inspection report systems. Some of our report systems include free updates for longer than six months. Updates are usually available by download. You can also have a CD mailed to you for a nominal fee.
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Can I install a new Version of Radiotracker over an old Version?

FAQ Radiotracker - frequently asked questions about Radiotra...
Yes, as long as the major version hasn't changed (first digit of version number). The Licence information are preserved. The favourites and wishlist are lost, although. This can be prevented by backing up the "rtdb" file in the Radiotracker list and copying it back after the installation. The 'rtdb' is indeed considerably up-dated and can fulfill the wishlist clearly better.
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I keep getting asked if I want to update my Java version. How do I stop these notifications?

ITSS: Kronos Version 5 Upgrade - Frequently Asked Questions ...
For Windows 2000 users: from the Start Menu, go to Settings>Control Panels>Java Plug-In. Once the panel opens, click the Update tab. De-select the checkbox for "Check for Updates Automatically". Click Apply. Click OK. For Windows XP users: go to: Control Panels>Java Plug-In. Click on the Update tab. De-select the checkbox for "Check for Updates Automatically". Click Apply. Click OK. For Mac Users: The updates happen at the same time as the Software Updates. Mac OS 10.3.
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How much does it cost to update the old version to the newest one?

TypingMaster Support FAQ
There has been a problem during TypingMaster Pro installation. This problem occurs sometimes when the new version is being installed over the older version. Please uninstall and then reinstall the program, making sure you get the latest version.
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Why the relatively old version? Is there not presently an update on FP2003?

Aktualisierer.com - Support/FAQ
It is in fact because the 2003 extensions far from steadily run like the 2000 extensions. Therefore, we haven't considered an update yet. From that, it gives the customers so far bare requirements for the new functions of the front page 2003.
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What do I do if clearing the cache plus clicking reload doesn't get the updated document?

FRB: FAQs
Your ISP will sometimes cache documents for the same reason browsers cache documents. If many users are requesting the same document, the ISP stores the document on its system instead of retrieving it from the originating site each time a user requests it; this is why the ISP copy may not be the originating site's latest version.
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I keep getting a message ???You are using an old version, please re-upload???. What do I need to do?

snapmania - FAQ
This can happen with the Safari browser and arises from a caching failure. What it means is that the Flash client plugin needs to be upgraded. To correct, if you are not already logged out, do so. Then on the browser, empty the browser???s cache. When you login again, the latest version will be auto magically installed.
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Why am I getting an old edition online? Why isn't the page updated with the current day's paper?

The Salt Lake Tribune -- Utah's Statewide Newspaper
As stated above, Utah OnLine is updated daily by 5 a.m. Mountain Time (usually between 2 and 3 a.m. Mountain Time) with the current day's edition WITHOUT FAIL. If you are seeing an old edition, it is due to your bookmark. Your bookmark may have been created before our redesign and will not work correctly. To fix simply change your bookmark to read: www.sltrib.com.
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Salt Lake Tribune - Help & Contact
As stated above, sltrib.com is updated daily by 5 a.m. Mountain Time (usually between 2 and 3 a.m. Mountain Time) with the current day's edition WITHOUT FAIL. If you are seeing an old edition, it is due to your browser cache. Refer to your browser's Help documentation for instructions on clearing your cache.
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I see the new version of R-Studio on your site. Can I update my version?

R-TT - FAQ
In accordance with our sales policy , we guarantee customer support service within one year from the date of purchase. The services include technical support, customer support and all updates and new releases for purchased product during that term. When 1-year support service expires, customer needs to renew that support at a discounted price to continue receiving support services. The renewal support purchase extends customer support by 1-year from the date of its expiration.
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What is a document update (Update-Wizard)?

across [FAQs]
A document update, carried out by the Update Wizard, is necessary, for example if you have created new templates and now you would like to apply them to the document, or if documents have generally been changed.
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Why am I still told to update after I have downloaded the most recent version?

BitWise IM - FAQ
Your browser has cached the download from the previous time that you downloaded BitWise, and so you are actually not downloading the most recent version. Clear your browser cache and try again. You downloaded the new file, but did not reinstall it or replace your existing BitWise files. You must exit BitWise and either reinstall it, or replace the executable directly (if you did not download an install version of BitWise).
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What happens when I check in an update to a file in version control?

Jim Lamb : Team Foundation Server FAQ
TFS uses the reverse delta model as most version control systems do. However, there's a few notable things that TFS does. First the creation of the reverse deltas is done asynchronously as a background task. Initially the new copy is uploaded and saved. Sometime later (usually not very long), a background job will run and convert the older version from a full copy to a reverse delta (assuming the delta is actually smaller than the original ? usually, but not always the case).
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How is "Today's Featured Biography," updated?

FAQ - CLASSREPORT.ORG
The Featured Biography is a programmed function which rotates class member biographies on a daily basis. The rotation includes all profiles which have something entered into the biography section of the profile. The rotation does not include deceased class members. If there is only one profile with a biography, that one biography will be displayed every day.
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