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Frequently Asked Questions

How does SpamCop reporting work?

SpamCop FAQ
There are three main parts to SpamCop; the Reporting Service, Mail Service, and Blocking List. All three operate independently of each other, but they also rely on each other to operate effectively. The reporting service allows you to file complaints with appropriate administrators about spam. These reports generate statistics that are fed to the Blocking Service, automatically keeping it up to date.
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How do I set up SpamAssassin to work with SpamCop?

SpamCop FAQ
Spamcop will not have any problems with this, and yet you will still get all of the details you need (as headers) to see why a given message was tagged. You should also be sure you are running spamassassin -F0 or something like that if you are running spamc/spamd, since otherwise the FROM: line will be rewritten.
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Why does SpamCop show different results from one day to the next?

SpamCop FAQ
SpamCop is an ever changing entity in a moving sea of data. Not only does it use internal databases to keep track of contact emails, closed accounts, historical data, etc., but it also relies on network databases to be up, operational, and accurate. To add to this confusion, changes are frequent to the algorithm, so you may experience a bug one day and find it fixed the next. Unfortunately, the reverse is also true - everything can be fine one day and new bugs appear the next.
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Why does SpamCop refuse to accept my HTML spam?

SpamCop FAQ
SpamCop has begun requiring that spam containing HTML is submitted with the HTML codes intact (funny codes in the body of the message). This prevents erroneous complaints and allows SpamCop to find sites referenced within the HTML. Just because you don't see pretty pictures and colorful text does not mean the email you are viewing does not use HTML coding. The HTML tags contain the email and web site addresses, which may not be contained in the plain text.
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Why does SpamCop say email to X bounces?

SpamCop FAQ
This means that SpamCop found an email address to complain to, but it was invalid. If you find a more-correct place to report spam issues for the email in question, you may report these updates to deputies@admin.spamcop.net. Please do not send email unless you can provide a working abuse address where none was found before. You must confirm that the new address is correct and responsive to spam reports before you ask SpamCop to use it.
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Why does SpamCop say my spam is too old?

SpamCop FAQ
SpamCop will not send reports for any spam it detects is more than 48 hours old, as indicated by the first accepted Received: line. SpamCop uses the date of the topmost useful Received: line. This is usually information direct from your own email server, not the spammer's email system. The date used is actually appended by your own ISP and indicates the amount of time the email has been sitting in your inbox waiting for you to retrieve it.
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Why does submitting to SpamCop results in an error/timeout?

SpamCop FAQ
Users are able to reach the SpamCop site and parse/report small emails, but when trying to submit a large spam through the website form they get a time-out error after clicking the "parse" button. This is a problem experienced by users with firewalls. It may be a personal hardware/software firewall you have employed or, there may be a firewall on your ISP's network "protecting" you that you are not necessarily aware of.
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SpamCop said "No reports filed." What does it mean?

SpamCop FAQ
The header of the spam didn't have enough information to figure out what IP the spam came from. This happens sometimes on very old or strangely configured email systems. For instance, if you are using a Novell or old Microsoft server, you may have this problem. The problem also occurs with hotmail, but only intermitantly. If this is the problem, you will probably see it with ALL email (unless you use hotmail, then only sometimes).
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Why does SpamCop want to send a report to my own network administrator?

SpamCop FAQ
SpamCop no longer (as of Feb 25th, 2003) trusts relays which have not been submitted for relay testing by SpamCop.
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How am I billed for SpamCop?

SpamCop FAQ
The price is $1.00 per megabyte of email processed. This charge is asessed when a) when you paste email into SpamCop's reporting form and hit "parse" or b), when you click on the link to go to the parsing page for spam submitted through the SpamCop's email submission system. When you subscribe, we bill you for however many bytes you choose to use, and we warn you on the homepage when you run out of "fuel.
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What is SpamCop's history?

SpamCop FAQ
SpamCop is the premier web-based service for reporting and blocking spam, founded in 1998 by Julian Haight. SpamCop processes over one million spam complaints a day and is supported by hundreds of thousands of users, a knowledgeable volunteer community, and a professional staff. SpamCop streamlines the process of determining the origin of spam emails and reporting them to the relevant Internet service providers. SpamCop offers both free and premium reporting services.
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Can I advertise on SpamCop?

SpamCop FAQ
Advertising is now available on the SpamCop.net website. Your 468x60 banner will run in a regular rotation on free users' pages. Paying members do not see banners, nor are banners shown on some peripheral pages (such as the FAQ). Banners are shown to users on the home-page and during spam processing as well as on other pages, such as the help center and statistics pages. They are also shown to anyone responding to SpamCop reports through the web site.
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What is combined reporting and how does it work?

The Integrated Postsecondary Education Data System (IPEDS) -...
Institutional keyholders MUST call the Help Desk before reporting combined data. A Help Desk representative will set up a combined reporting situation for you. We call this a "parent/child" relationship. In this case, one institution reports data for the entire unit, which includes the main campus (parent) and all branch campuses (children). All institutions in the combined report MUST share the same Program Participation Agreement (PPA).
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How does the credit reporting system work?

Bad Credit Loans | Equity Refinancing | Refinancing Equity L...
Today, the credit reporting system is literally millions of computer files about individual consumers which are maintained by the three credit reporting agencies. The files contain personal information about you - how much you owe, how you have paid your debts, your employer, your social security number, public records, etc.
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Question How does your reporting system work?

Support Israel Now!
NO! There are no fees of any kind to become an Affiliate Partner. You get paid for any sale made when a visitor from your site purchases any of our products. Even if this person doesn't buy immediately, but waits up to 60 days to return to crown-of-thorns.com and make the purchase, you will still get 25% per sale. There are no hidden costs to you for joining our Affiliate Partner Program. It's easy and you can begin earning money today..
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How does your reporting system work?

Support Israel Now!
Our web site and shopping cart systems identify all customer entrances that use Affiliate links. Every time a visitor from your site clicks on your link to Crown of Thorns, we record information about this event. This information includes the date a click-through occurred, and all information regarding any completed sales transactions. We will supply you with relevant sales information in real-time.
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How does HUB reporting work?

DIR - Customer FAQs
The Comptroller of Public Accounts tracks HUB purchases for state agencies and universities at the time of payment and includes purchases from all DIR-contracted vendors. Local governments and public school districts should internally track all HUB purchases, whether they are through a Go DIRect vendor or not.
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How does reporting icons work?

Iconator.com >> Frequently Asked Questions
If you find an icon that is defective, offensive, copied from you or another website, or otherwise shouldn't be on the site, use the reporting feature to let us know. At the bottom of the details page for every icon is a "report icon" link. Just fill out a short form and our computer algorithms will examine your report and take appropriate action.
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How does the royalty reporting process work?

Strategic Marketing Affiliates - Licensing FAQ's
All licensees are required to submit a royalty report on a quarterly basis regardless of whether or not any sales occurred during that period. Royalty forms are available on our website at http://www.smaworks.com/licensing/clients/RoyaltyForms.htm. Simply click the school for the appropriate form. If you have more specific questions regarding this process, please contact SMA at 317.829.5690.
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See also the Forum version of the SpamCop FAQ entry What is Quick Reporting?

SpamCop Glossary - SpamCop Discussion
I.P. address can be used by many domain names. The rDNS name is the true name, the rest are aliases, or "knick-names" Apparently there is a requirement that a mail server identify itself with it's rDNS assigned name when it attempts to deliver e-mail. The receiving mail server can verify this name against the I.P. address to see if can trust the sending mail server. It is estimated by some internet posters that 80 percent of the incoming spam has bad rDNS data.
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See also the Forum version of the SpamCop FAQ entry at What is VER (Very Easy Reporting)?

SpamCop Glossary - SpamCop Discussion
A service that you can get as an answering machine from the phone company instead of a standalone box. Criminals are known to use vacation/out-of-office notices from these to successfully steal from companies. Web-bugs are used by spammers to track if a human read the message. If you have your e-mail system set to plain text, they do not work. It is one of the three (four, if you count forwarding) methods for retrieving messages from a SpamCop Email Account.
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On what type of email should I (not) use SpamCop?

SpamCop FAQ
Do not use SpamCop to report anything except spam. This includes any and all responses to your SpamCop reports which are not blatant spam. Email that is obviously sent innocently to an incorrect address. This might include sales receipts, booking confirmations, etc. No matter how hard list managers try, spammers find a way to inject spam to the list (sometimes even going so far as to subscribe to the list first). This results in all list members receiving the spam.
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How do I configure Mailhosts for SpamCop?

SpamCop FAQ
SpamCop is undergoing a major renovation to the underlying logic which it uses to determine spam sources. Soon, all SpamCop users will be required to use this new system and to complete this additional setup. Some "unique" users may not be able to report all the spam they have in the past. Why?We are addressing ongoing problems - spammers are finally doing what we have known they could do all along - create really convincing mail header forgeries.
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What is this SpamCop Mail Service?

SpamCop FAQ
Tired of spam? For several years, SpamCop has been the #1 tool on the Internet for reporting spammers to the ISP's they use to send their email and host their websites. Now, we're giving individuals, companies, and ISP's the power to take control of their email by leveraging the experience we have accumulated, along with the largest database of in-progress spam around, to filter out spam.
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What is the SpamCop Blocking List (SCBL)?

SpamCop FAQ
NO WARRANTY OR LIABILITY: BY USING THE SCBL, OR ANY INFORMATION CONTAINED ON THE SPAMCOP WEBSITE, YOU ACKNOWLEDGE AND AGREE THAT THE SCBL IS PROVIDED "AS IS", SPAMCOP DOES NOT GUARANTEE THE EFFECTIVENESS OR RESULTS OF THE SCBL OR ANY OTHER SERVICE OR PRODUCT PROVIDED BY SPAMCOP, AND ANY AND ALL WARRANTIES, IMPLIED OR OTHERWISE, ARE EXPRESSLY EXCLUDED.
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Can I get a copy of the source code for SpamCop?

SpamCop FAQ
No. While Julian did try to open up the program by putting it under General Public Licence (GPL) at SourceForge, the project never generated much interest among developers. SpamCop has since been sold to private interests. The SpamCop Reporting and Blocking List services are owned by Ironport Systems, Inc. The SpamCop Filtered Mail Service is owned by Corporate Email Services (CESMail).
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Why did I get a spam promoting SpamCop?

SpamCop FAQ
Because SpamCop is a big thorn in spammers' sides, they will often try to cause trouble by sending out spam that appears to be from SpamCop, but which is actually not. Because most of an email can be forged (including who it is "from"), spammers can send email from addresses @spamcop.net in an attempt to discredit us. However, now that you are here, you can look around and learn what you can do to stop these low-lifes from invading your inbox with their junk - or not.
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