We will replace any faulty item free of charge. Please contact us by email first shop@buzzshop.co.uk. We will require you to return the faulty item(s). Please do not return faulty items to us without contacting us first.

In the event that you receive a product which is not in accordance with your order, please contact us to obtain an RMA number and return it within 7 working days, starting from the first working day after you receive the good, and we will give you a full refund within the next 30 days. Likewise, if you receive an order that is faulty, we will be happy to give you a full refund or send out a replacement, if you return the item within 7 working days from receipt of the good(s).

In the unlikely event that you receive products that are damaged or faulty, they may products may be returned at anytime within 30 days of item receipt for a full refund as merchandise credit. Some products, although very rare do have manufacturer faults. In this case we will gladly switch out the product. ERZGEBIRGE PRODUCTS ARE VERY SENSITIVE AND THEY ARE ONLY GLUED. IF SOMETHING SMALL BREAKS OF, WHAT CAN BE EASILY FIXED WITH WOOD GLUE.

After seven days, warranties for any items sold on the OnlineBidz site are transferred to the manufacturer or supplier's original warranty. In the unlikely event of a fault, customers are to contact the manufacturer direct. OnlineBidz is a third party retailer and does not hold stock or maintain any warranties of any kind. Your statutory rights are unaffected.

You can always return goods if they are defective. You should inspect the goods as soon as you receive them for defects or damage. We must be notified within 3 working days of any items received defective, damaged or if there is a shortfall in the quantity sent. Simply return the damaged goods using An Posts recorded parcel delivery service and we will issue a replacement if available or if required by the customer a refund.

After purchasing, customers are given access to the Customer Center download area. Purchased software is available via download only. Status of hardware orders can be tracked from the Customer Center.

Every order is individually inspected prior to its despatch. In the unlikely event that we have sent you a damaged product, or that the product has been damaged in transit, simply return the item with the invoice and delivery docket for a full refund. Further details are available in the terms and conditions. If you are unsure whether your product has a manufacturing defect, please use the "Contact" us page to obtain further clarification.

Firstly, we apologise for the inconvenience! As computer enthusiasts ourselves we completely identify with the frustration that comes from purchasing a new component and then having it not function correctly. Please contact us with a detailed description of the problem that you are experiencing – we will then troubleshoot the problem with you, to ensure that the product is faulty (Swapping out products that are not faulty inconveniences both us and you).

GlobalBidders is not the direct retailer for any listed items and does not hold warranties for the products/services supplied. Should there be any faults, users are advised to contact the manufacturer directly.

If the Product is defective in any way or has a fault, a full replacement or refund will of course be made at no charge. If a product is faulty, please notify us by email at: sales@worktops4kitchens.co.uk or phone 0116 233 7775 for assistance. Please do note that you should check all products for faults before and signing for them with the courier. Due the environment that some worktops will be stored in (such as houses being renovated, new builds, etc...) products can easily become damaged.

Please go to our Returns Policy page for more detailed information about product returns by clicking here.

In the unlikely event of a problem with your system it is advised that you contact someone in the Sales team to discuss the nature of the fault. They will advise the best way forward and if this means returning the product for repair then you will be issued with an RMA (Return Material Authorisation) number against which you can return the item. This number must be referenced on all paperwork.

Yes, but we will only be able to refund it for the cost of sending by registered post and not by special delivery or other extra services. When it arrives with us we will weigh it and give a refund accordingly, the parcel is your responsibility until it reaches us.

The first step is to determine whether your product is faulty through a manufacturing fault or by other means. RC2 Learning Curve is happy to replace any faulty product for manufacturing fault, however we do not cover un intentional misuse or wear & tear. If you are unsure as to whether your product is faulty due to a manufacturing fault, and would like to discuss please contact us

In the unlikely event that your Tatung, Decca or Vibrant product is functioning incorrectly, please visit the Repair section of Servicebridge for further information. If you still require further assistance, please email us at info@servicebridge.co.uk giving us full details of the product including the Model and Serial Number and date of purchase. We welcome positive suggestions for improvements to the site and our Service. We take these seriously and when feasible we act upon them.

We supply nothing but the finest merchandise available in the UK. However, in the unlikely event that there is a problem with your purchase please be reassured that all our purchases come with a full 12 months warranty and full support should anything go wrong. Simply send the product back to us and we will supply you with another.

Yes. Product is subject to the manufacturer's warranties only and we will forward the benefit of those warranties to you. Refer to our Returns Policy for details on how to return faulty product.

Simply return the product and your receipt to your local store for replacement of the product or a full refund.

We will happily refund or replace (subject to stock availability) any damaged or faulty product within six months from delivery date, other than due to normal wear and tear, failure to follow instructions or misuse. Postage and packaging will be refunded in this instance.

A forward replacement is when we provide you with a replacement before you have returned your faulty product. This can be arranged for some products but no all. It would probably depend on the circumstances.

We try our best to ensure items arrive in good condition. However, if a product has arrived with a fault of some kind you should contact us on 01792 560651. We can then discuss the best course of action for you and the particular item. This is likely to entail a replacement item being sent to you promptly.