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Q19. My handset/SIM card has been lost or stolen. What do I do??

AVC Communities
Either call us on 0845 434 9472 between 09.00 and 17.30, Monday to Friday or outside of working hours please call 0845 412 5000 (this number is available 24 hours) to suspend your handset.
Related Questions

What will happen if the handset and/or SIM card gets stolen, broken or lost?

FAQs - GSM Cell Phone Rentals Bulgaria - Intrafonica Bulgari...
You should immediately contact our customer service department. They will deactivate the calling service (SIM card), so that nobody may place charges on your account. You will be charged for the calls made until this moment and for the lost equipment according to our Terms and Conditions.
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What should I do if my SIM card is lost or stolen?

ACN Mobile
You should immediately report it to ACN by contacting our Customer Service department. You can call the same number outside of our opening hours to report this via our IVR system. Your subscription will then be blocked to prevent unauthorised use.
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Digicell... Digital Cellular Phone Servie In Belize
In case of lost or stolen card please call the DigiCell Customer Care Center or visit the nearest DigiCell outlet and fill in missing report form.
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My card was lost or stolen. How do I get a new one?

Frequently Asked Questions - Ohio Department of Aging
Call toll-free 1-866-301-6446 during normal business hours (Monday thru Friday, 8:00 A.M. to 5:00 P.M.) to request a replacement.
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What do I do if my credit card is lost or stolen?

Capital One Frequently Asked Questions - Credit Cards, Perso...
To prevent any fraudulent activity, please call us immediately at 1-800-955-7070. If you are a small business credit card customer, please call us a 1-800-867-0904. From outside the United States, please call our collect number at 804-934-2001. If possible, please have your 16-digit credit card number, the circumstances of the loss or theft such as date and location, the last authorized charges to your account, and any access or purchase checks numbers that need to be honored.
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What do I do if my EBT card is lost or stolen?

Food & Nutrition Service Home Page
If your EBT card is lost or stolen, you should report it IMMEDIATELY by calling your State's toll-free customer service number. A new card will be reissued to you within 2-5 days.
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What happens if the card is lost or stolen?

DWD: Frequently Asked Questions
Call the toll-free Indiana Debit Card Customer Service Center, 1-888-393-5866, to report a lost or stolen card. A new card will be issued and any remaining balance will be transferred to the new card. If you report the missing card immediately and have not compromised your PIN, you will not be responsible for any confirmed fraudulent activity that occurs on your card.
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If my handset is lost or stolen, can I get a replacement?

FSB Telecom - Mobile FAQs
Yes. If you have insurance on your mobile account you will be entitled to a replacement handset under the terms of the insurance policy. (NB! Insurance can be added to your account at a monthly cost of ?4.99 at the time of taking out the contract). If you don't have insurance we can still arrange for a replacement handset but it will be chargeable at the current retail price.
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How can we put the SIM Card in the handset? Can you explain it to me?

Customer Support | FAQs | Handsets
Make sure that the mobile is turned off before inserting the SIM card, Remove the battery and check for the SIM card slot, this slot may be at the top, middle and the bottom of the mobile. Insert the SIM card in a position as drawn near the slot.
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How to insert SIM card into your handset?

BSNL Portal || FAQs
To insert the SIM card in your handset please refer to the handset manual provided by manufacturer, You can either insert the entire card or plug in the chip into your handset, depending on the model.
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I have lost (was stolen) SIM-card. Is it possible to block it upon my request?

FAQ
Since being sold without entering into agreement with subscribers, prepayment SIM-cards are “non-identified” product, i.e. not belonging to any certain natural person or legal entity. For such reason, network 5+ does not block cards upon subscriber’s request. SIM card may be blocked in the event if its user breaks operation of 5+ network, this way causing damage to other subscribers.
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What do I do if my GoPhone SIM card gets lost or stolen?

GoPhone FAQ's & Special Offers
If your AT&T Wireless SIM card is lost or stolen, contact AT&T Wireless Customer Care immediately at 1 866 293-4634. (TTY users dial 1 866 429-7889.) There is a $25 replacement fee for a lost or stolen AT&T Wireless SIM card. You are responsible for all usage made using your AT&T Wireless SIM card until you call and report it missing.
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If my SIM card is lost, stolen or permanently damaged is my service cancelled?

Digicell... Digital Cellular Phone Servie In Belize
No. A fee has to be paid to replace your card. It is also necessary to show your DigiCell contract on that occasion.
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My SIM card is lost/ stolen, how do I prevent someone else from using it?

FAQs – Lebara Mobile
Please contact customer services on 901 810 810 as soon as possible and one of our agents will assist you.
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What to do when your SIM is Lost or Stolen?

Yackiemobile.com -- FAQ
If your SIM card is lost or stolen, please contact our Customer Service line immediately. We need to be able to identify you as the SIM cardholder, please have your USER ID and your security code ( 5 digits) available for the agent.
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What should I do if my ATM or Debit Card is lost or stolen?

Capital One Frequently Asked Questions - Credit Cards, Perso...
Lost or stolen ATM or Debit Cards should be reported immediately by calling 1-800-666-4417 to minimize any possible losses. We will deactivate your ATM or Debit Card and issue you a new replacement card.
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Where can I get a replacement for a lost or stolen I.D. card?

Orlando International Airport - Frequently Asked Questions (...
Children under 18 years of age usually do not require photo ID for domestic flights; however, as each airline has its own requirements, please contact your airline directly to confirm its ID requirement for minors. If you do need to obtain a photo ID for you or your child, they can be obtained from a number of suppliers including www.goipass.com.
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What happens if a card or key tag is lost or stolen?

PCC Natural Markets | Scrip Frequently Asked Questions
PCC is not responsible for lost or stolen cards or key tags. We ask that you and your supporters treat your cards and key tags like cash. It is your organization's responsibility to keep track of your cards and key tags and their assigned numbers.
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Do I have to purchase a SIM Card in addition to the handset?

bMobile Handsets and Mobile Devices - Handset FAQs
A SIM Card is included with bMobile or bBiz Cable & Wireless service plans. A SIM Card is also included in the bFree startup kit.
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What if my GIFT Card is lost or stolen?

Gift Cards Frequently Asked Questions - Hamilton Place
Keep a separate copy of your Gift Card number in case of loss or theft. If your Gift Card is lost or stolen contact us immediately at the Customer Service Number. Your Gift Card can be replaced, free of charge, ONLY if you can provide us with your Gift Card number. Funds debited from a lost/stolen Gift Card prior to our receipt of your notification cannot be replaced. See Agreement for more details. The Gift Card has a “Valid Thru” date on the back of the Gift Card.
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What if the SPARC Card is lost or stolen?

SPARC Card - Frequently Asked Questions
If this happens, remember that it would be difficult for anyone other than the cardholder to use this information because of the calling restrictions set up by the card owner. We suggest that you make copies of the SPARC Card so that you'll have 'extras' available in case the card gets lost. It is important for card owners and cardholders to protect the Toll-free Access Number and PIN information the same way they would protect cash.
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If the 2-in-1 SIM card is lost, what must I do?

SingTel.com - Consumer - Products & Services - Mobile - Valu...
You should immediately call 1626 to suspend both lines to terminate any potential unauthorized use of the lines. Upon doing so, you can go to any Hello Customer Service Centre to get a 2-in-1 SIM replacement card (at no charge).
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What should I do if I have lost my SIM-card or telephone?

FAQ
Since being sold without entering into agreement with subscribers, prepayment SIM-cards are “non-identified” product, i.e. not belonging to any certain natural person or legal entity.
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What should I do if my Check Card/ATM Card is lost or stolen?

Security Bank provides loan, deposit and mortgage services t...
Call your local branch immediately. The after hours hotline is 1-800-500-1044. Note: A new card will not be automatically ordered for you. You will need to request a new card.
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How can I report a Dillard's gift card lost or stolen?

Dillard's.com | Frequently Asked Questions
You can call the toll-free number on the back of each gift card (1-800-269-5826) or you can contact any Dillard's store to report a gift card lost or stolen. In either case you must have the gift card number.
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What does a Cardholder do if their CAL-Card is lost or stolen?

Cal-Card Frequently Asked Questions
The Cardholder should immediately contact U.S. Bank Customer Service and their Agency Program Coordinator to report the lost card. U.S. Bank has a 24-hour a day, 7 days a week, Customer Service number for reporting lost or stolen cards. The number is 1-800-227-6736. A new account will be established and a new card issued. All charges are moved to the new account and unauthorized charges will be cleared by subsequent credits issued by U. S. Bank Fraud Investigative Services.
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