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Frequently Asked Questions

Can Jaws PDF Editor run on Terminal Server?

Frequently Asked Questions (FAQ)
The only supported environment is Citrix MetaFrame Presentation Server 3.0 running on Windows 2003 Server with Jaws PDF Editor v2.5 and Jaws PDF Editor v3.0. Jaws PDF Editor v3.x supports the follwoing platforms: Windows 2000, Windoes XP and Windows 2003 Server. Jaws PDF Editor v2.5 supports: Windows 98 SE, Windows ME, Windows 2000, Windows XP and Citrix Metafram Presentation Server 3.0 running on Windows 2000 Server/Windows 2003 Server There is nothing wrong with your monitor settings.
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What platforms can Jaws PDF Editor run on?

Frequently Asked Questions (FAQ)
Jaws PDF Editor v3.x supports the follwoing platforms: Windows 2000, Windoes XP and Windows 2003 Server. Jaws PDF Editor v2.5 supports: Windows 98 SE, Windows ME, Windows 2000, Windows XP and Citrix Metafram Presentation Server 3.0 running on Windows 2000 Server/Windows 2003 Server Please note only the mentioned versions of Windows is support on each version of Jaws PDF Editor also, all Mac platforms are not supported.
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Where can I find a PDF editor?

All My FAQs Wiki: AWW FAQ
Get Adobe Acrobat from http://www.adobe.com, Fine Print's PDF factory from http://www.fineprint.com or FreePDF
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Can I fill in forms with Jaws PDF Editor?

Frequently Asked Questions (FAQ)
This feature is not available with versions prior to Jaws PDF Editor v3.x. If you have a version prior to Jaws PDF Editor v3.0 you must upgrade to obtain this feature.
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Question: NT Terminal Server. Why can't I successfully install Jaws PDF Creator on Terminal Server?

Frequently Asked Questions (FAQ)
Answer: Jaws PDF Creator is a single workstation product and it is not supported on any Terminal Server . However, we do have a software called Jaws PDF Server that is designed to run off a server based enviroment. Please go to the Products section and check out this software to see if it meets your requirements.
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Can I run Terminal Services in Application Server mode on Windows Small Business Server 2003?

Windows Small Business Server 2003: Frequently Asked Questio...
No. It is not possible to run Terminal Services in Application Server mode on Windows Small Business Server 2003. This is a change from Small Business Server 2000. Running Terminal Services in Application Server mode on a domain controller may present a security risk to your network.
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Can Jaws PDF Editor do Digital Signatures?

Frequently Asked Questions (FAQ)
Security Error: "Jaws PDF Editor has detected errors in PDF Document Plug-In security controls. The registry settings for Editor may have been tampered with or corrupted. You must enter your product License Number in order to correct these problems. If you continue to experience difficulty, visit www.jawspdf.com for support."
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How do I install Jaws PDF Editor v3.0/v3.5?

Frequently Asked Questions (FAQ)
Copy the file license.num to another location. This file contains your Editor version 1.x license number Double-click the Add/Remove Programs icon and select Jaws PDF Editor from the list of installed programs. In Windows Explorer, navigate to the Program Files/Jaws PDF Editor folder and delete the Jaws PDF Editor folder.
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Can I duplex print using Jaws PDF Editor?

Frequently Asked Questions (FAQ)
If you are printing PostScript then your printer must have the duplex printing feature turned on. Your file will duplex print and the Flip on Long Edge or Flip on Short Edge settings will be honored. If your printer has the duplex feature turned off, and you select a duplex option in your printer properties setup, then your file will not print on both sides of the paper but any flip option you've set will be honored.
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Can I rearrange pages in Jaws PDF Editor?

Frequently Asked Questions (FAQ)
Within the same document to rearrange pages in Jaws PDF Editor, you must first turn of the Navigation Pane [Windows > Navigation Pane]. Then check on the Pages tab. Click and drag the pages where you want them. Page numbers in the Navigation Pane and the page order in the document do not change until you click the Apply Order Updates button. Jaws PDF Editor v2 and above allows you to drag and drop pages between PDF files. Tile documents and drag from one Pages tab to the other.
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How do you have Jaws PDF Editor open web based PDF files?

Frequently Asked Questions (FAQ)
Jaws PDF Editor will not open in the web browser, but it can be set to launch when a link to a PDF file is encountered. In order to do this, Acrobat or Acrobat Reader web browser integration must be disabled in addition to associating PDF files with Editor. Launch Jaws PDF Editor. If it asks if it should be the default program for opening PDF files, click Yes. If it not promped go to Tools > Options > General. Make sure 'Use Editor as default application for opening PDF files' is checked.
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What version of Jaws PDF Editor is Windows Vista compatible?

Frequently Asked Questions (FAQ)
Jaws PDF Editor v3.5 nor any other version below this will run on Windows Vista. Jaws PDF Editor v4.0 will be the first version to be support on Windows Vista.
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Where can I find my Jaws PDF Editor v1.x license/'serial number'?

Frequently Asked Questions (FAQ)
Go to where you installed Jaws PDF Editor v1.x [by default it loads at C:\Program Files\Global Graphics\Jaws PDF Editor] there you should find a file named license.num. Open this file with a text editing tool like NotePad or WordPad. Your Jaws PDF Editor license/'serial number' will be listed inside.
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How do I set the Navigation Pane to open when I open up Jaws PDF Editor?

Frequently Asked Questions (FAQ)
By default, the Navigation Pane does not open when you open Jaws PDF Editor. The only way to get the Navigation Pane to open is to set the PDF file to open with the Navigation Pane. This can be done in File / Document Setting / Document Openings, here you can set the Navigation Pane to open with this file. This means that the Navigation Pane is set within each PDF file and is not a setting from within Jaws PDF Editor.
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How does Jaws PDF Editor substitute fonts that are not embedded?

Frequently Asked Questions (FAQ)
Jaws PDF Editor uses what is known as the Base 14 PostScript fonts for substituting fonts on screen and for printing when fonts have not been embedded or subset in the PDF. The Base 14 fonts are: The quality of font substitution varies depending on what font was originally used to create the document. If fidelity to the original document is important then the original fonts should be embedded or subset in the PDF.
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Can WellSight products run on a Terminal Server?

WellSight Systems
Yes. An Electronic Network License is required to run on Windows 2003 Server, Citrix, or another Terminal Server.
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Why will Jaws PDF Creator not run on my Windows with 64-bit OS?

Frequently Asked Questions (FAQ)
Jaws PDF Creator does not support any 64 bit operating system. A future version , anticipated sometime later in 2007, will have this support and we will certainly highlight this feature when it becomes available.
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Do I need a new license/'serial number' with Jaws PDF Editor v3.0/v3.5?

Frequently Asked Questions (FAQ)
Yes, you will need a new license 'serial number'. If you already have a license/'serial number' for Jaws PDF Editor v1.x or v2.x please go to http://www.jawspdf.com/store/jawsstor.nsf/jpdfeu there you can obtain a new number. Please note that you must first register your version 1.x or 2.x license/'serial number' before a version 3 license/'serial number' can be obtained.
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Can JAWS read PDF files?

Adaptive Technology Center - JAWS Version 7 Frequently Asked...
Yes, with JAWS Version 5 or later, and Adobe Acrobat Version 6 or later, provided that the documents are authored correctly, most PDF files are accessable to a JAWS user. A list is being compiled for people who author PDF documents. A partial list can be found under the JAWS Help Topic, "JAWS and Adobe Acrobat Reader."
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How do I "lock down" my terminal server?

Frequently Asked Questions About Terminal Services
For Windows Server 2003 and Windows XP, you can restrict what software users can run on the server. See Using Software Restriction Policies to Protect Against Unauthorized Software and Locking Down Windows Server 2003 Terminal Server Sessions.
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Can cViewMANAGER or cViewSERVER run under Windows Terminal Server?

Crystal Reports - ReCrystallize - cViewMANAGER Crystal Repor...
Yes. However for performance reasons we would not recommend you run either scheduler on a heavily used terminal server machine. When the scheduled report is processing the Crystal run time will use any spare resources. This may compromise the performance of your interactive users.
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Can LIMS run under Citrix or Microsoft Terminal Server?

LOG FAQ Timber management, wood procurement and log accounti...
Yes. We have tested LIMS with both of the above products, and indeed we have clients who are using the “thin client” approach in production.
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I've run out of Terminal Services sessions on my server. How can I get in?

FAQ - SupraWiki
Even if you've reached the maximum number of allowed sessions on your server, it may still be possible to log in to remove stale sessions. If your server is running Windows 2003 Server or greater, you have the ability to attach to the console using a command line switch. mstsc /v:your.server.com /console
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Can I purchase a license to run Fast PDF on my own server?

Unit of 1's PDF converter FAQ
No. At this time, Fast PDF is only offered as a service - we do not sell source code licenses. However, your needs can probably be satisfied by integrating Fast PDF as a sub-service into the software that is currently running on your server. This isn't terribly difficult; contact us for details.
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Question: Can Jaws PDF Creator make tagged PDF files?

Frequently Asked Questions (FAQ)
Answer: "Tagged PDF" is a type of PDF file where the content is "tagged" so that PDF elements such as text, graphics, etc., can be repurposed (for example: the text can be made to reflow when the PDF viewer is resized).? Tagged PDF is a feature of PDF v1.4 (PDF Creator currently emits only PDF v1.2 or PDF v1.3 files and some PDF v1.4 features). At present this feature is not supported in Jaws PDF Creator. Answer: Check in the font info for the PDF that you do not have Type 3 fonts. (CTRL+ALT+F).
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How does a terminal server discover a Terminal Services Licensing server?

Frequently Asked Questions About Terminal Services
First the terminal server checks for license servers listed in the registry (see Q279561 How to Override the License Server Discovery Process in Windows Server 2003). If one of these license servers can be contacted, discovery ends. Otherwise, for a Windows 2000 or Windows Server 2003 domain the terminal server will check with Active Directory for any licensing servers in Enterprise mode, found in the same site. If one is found, and can be contacted, discovery ends.
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Can Telnet Magic be installed on Windows Terminal Server/Citrix MetaFrame?

Frequently Asked Questions (FAQ) Page
Yes, Telnet Magic runs on Windows Terminal Server (Windows NT Server 5.0 Terminal Server Edition and Windows 2000 Terminal Services) and on Citrix MetaFame. Telnet Magic configuration is handled in the same manner as when installing Telnet Magic on a network server used by multiple users. See the License Agreement for licensing requirements and review "Using Telnet Magic on an Intranet (Network)" in the "How to..
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