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Frequently Asked Questions

I'm having trouble accessing the link provided to me in an email. What am I doing wrong?

Top A: Check to see if your browser is receiving the entire link that we provided. Sometimes, if the URL is too long, your email programme may display it on 2 lines, and the second line is not sent to your browser. If that's the case, copy (CTRL + C; CMD + C for Macs) and paste (CTRL + V; CMD + V for Macs) the complete URL into the address bar of your browser.
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Top I'm having trouble accessing the link provided to me in an email. What am I doing wrong?

FAQ
You need to make sure that your browser is receiving the entire link that we provided. Sometimes, if the URL is too long, your email program may display it on 2 lines, and the second line of the URL is not sent to your browser. You may need to copy (CTRL + C; CMD + C for Macs) and paste (CTRL + V; CMD + V for Macs) the second line of the URL to the end of the address bar in your browser.
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I'm having trouble downloading a powerpoint training program. What am I doing wrong?

FAQ Page
The powerpoint programs are large, from over 500k up to 6mb. I wouldn't recommend trying with anything under a 56k modem and even that will be a slow process. Try to avoid high traffic times on the Internet, begin the download in the early morning or late evening. If your computer it still disconnects or stops in the middle of the download you may need to use a computer with faster download capabilities.
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I'm having trouble logging-in to the Forums -- what's wrong?

USAFPatches.com: Questions/Help
Clear out your cookies and old files from your Internet browser (typically located 'Tools', 'Options').
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I'm having trouble doing a specific task in CE6 can I get help?

BCCC Distance Learning - FAQ
Yes, there are several places to get the help you need. Our Technology Learning Centers which are located at all three campuses provide technical support for CE6. Also, during our Kick-off Events which are offered at the beginning of each semester/session there are CE6 workshops available. Before logging into CE6, check that your computer is properly configured by clicking on Check Browser located on the CE6 login page.
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I am having trouble accessing your shopping cart, what am I doing wrong?

NorthVet.com
The main reason you will have trouble accessing the shopping cart is due to the cookies setting on your computer. Depending on your security settings you may need to allow cookies from our site. To do this at the top of the screen in your web browser, click on "Tools" then "Internet Options" then "Privacy" and then "Sites." Once in the "sites" screen, type in www.northvet.com, click on "allow" and then click on "OK" and close your screen. You should also add www.paypal.
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I am having trouble updating or deleting my email address,what am I doing wrong?

Online Tutorial Allocations 2007
If you have entered your email address you must click on the Add Me link to save these details. If you have had a previous email address and have tried to delete it to leave the field blank you will find that you cannot exit the screen. To allow exiting the screen in this situation replace the filed with your email address or enter nil@ then click on the Add Me link and this will allow you to proceed.
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I'm having trouble removing hair? What am I doing wrong?

NAIR
The most common error made with a cream depilatory is that it is left on too long or not long enough. Additionally, a thick layer of NAIR® cream needs to be applied to cover hair completely for more efficient removal. Everyone's hair and skin are unique and may vary periodically due to hormonal cycles and other reasons. Test each time before using a full application following the directions. With practice you can easily identify when hair is ready to be washed off.
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I'm having trouble downloading letters from this website, what am I doing wrong?

F.A.Q. (Frequently Asked Questions) at LongBraid Designs
Be sure that you're left-clicking (not right-clicking) on the picture of the letter you wish to download, it should automatically self-install into your IncrediMail Letters style box under the folder names listed above. If you're using Netscape as your browser we advise you to switch over to Internet Explorer as the older versions of Netscape are not always compatible with the download function of IncrediMail.
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I'm having trouble signing on. What am I doing wrong?

Sevier County Bank
More than likely you forgot your Password (PIN) or you entered an invalid Password (PIN). Each customer is allowed three (3) invalid sign-on attempts before the system will lock him or her out. Once you've exceeded the three (3) attempts and the system locked you out of your account, you will have to call the bank between business hours. Before we are allowed to unlock an account, proper ID VERIFICATION MUST BE OBTAINED FROM THE ACCOUNT OWNER.
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I'm having trouble purchasing tickets with my credit card. What could I be doing wrong?

Arnold Transit | Frequently Asked Questions
First, check again to make sure that all the information was filled in with no errors. The name needs to be typed exactly as it is on your credit card. Also, the billing address must be the same as the one for your credit card. The credit card number must be entered with no spaces, dashes, or other punctuation. If all this information is correct, then your card may be expired. If you continue to experience problems, call us at (800) 542-8528 or click here to send an e-mail.
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I am having trouble accessing my email messages, why?

VPMom.com FAQ Page
There could be several reasons: 1). Link Members do not have VPMail. You must be Bronze, Silver, or Gold. 2). Enter your e-mail address minus "@vp-mail.com" for your login in all lowercase. 3). Your password must contain at least 6 characters. If your original chosen password is less than 6 characters, add the letters vp to the front.**NOTE**Use all lowercase for login and password information when checking email.
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I'm having trouble accessing the site. What do I do?

If you're having trouble accessing the site, please try logging in again. If you still can't access the site, and your question isn't answered here, please contact us. Back to top
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I'm having trouble printing some of your pages. What's wrong?

Frequently Asked Questions
While we try to make all of our pages printable, sometimes a user's computer and/or browser just can't do it. If that happens to you try to email the article to yourself and then print it out from there. Depending on how fast our servers are running, occasionally registration requests can take up to an hour to process. Should you not be able to sign in straight away, please check back after a few minutes as your request may have been processed.
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I'm having trouble logging in... What's wrong?

BuddySpace FAQ - Frequently Asked Questions
There are many factors at play here, and you need to double-check the following carefully, and study the error message you get: Authentication' error: If this is your first usage, you need to select the 'New User' box on the login screen, even though you may well have a user account on the computer network you're using (because a 'Jabber account' is different, even when it uses the same login name and password).
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I'm having trouble installing BuddySpace... what's wrong?

BuddySpace FAQ - Frequently Asked Questions
The following advice addresses a particularly common occurrence that we have observed, but may not apply to your situation: During installation, if the machine has BuddySpace already installed, you can install a newer one over the existing BuddySpace program: you'll get a question prompt asking if this is ok. The real problem here is that there are actual unstopped/unfinished instances of either BuddySpace or the underlying Java Virtual Machine still running.
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I'm having trouble with my email. What can I do?

I-2000, Inc. - Internet Service Provider Covering Cities Thr...
Email or call us with details of your problems (getting a server error, can't send out, etc). Check your mail server settings to make sure both the incoming and outgoing mail servers are: mail.i2k.com or mail.i2k.net
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I'm having trouble uploading photos when trying to send a letter. What am I doing wrong?

Dating Beautiful Women Agency - Frequently Asked Questions
First, you first need to ensure the picture is less than 100kb in size. This is the maximum size allowed. Secondly, the file needs to be in JPG format. Most imaging packages can save in JPG format, so if the file has a different extension, convert it to JPG using a package such as Paint Shop Pro. Finally, the filename must NOT contain any spaces. If it does, rename the file to remove the spaces. The pictures should now upload without any problems.
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I'm having trouble accessing the online application. What is the problem?

Chicago GSB Admissions Contact Information
To access the online application, you must have a login account. To get a login and password, you have two options: click on Create Account & Request Materials or Start the Application Process. A login will be e-mailed to you.
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I'm having trouble accessing the web site to input my on-call schedule. What should I do?

Client FAQ's about call center, answering service and order ...
Due to the rapid progression of technology, the web pages are upgraded frequently. While the pages may appear to be the same, the address path may have changed slightly. For this reason, we ask you not to bookmark the site, but simply type the address in manually.
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I'm having trouble accessing the Job Search page, how do I fix the problem?

My Career Connection
You may need to check your browser settings to make sure that a refresh occurs every time you open one of our web pages. To do so in Internet Explorer, click on Tools, then Internet Options. Under the General tab, click on the "Settings" button, and select "Every visit to the page" under the "Check for newer version" section of the dialog box.
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I'm having trouble accessing this site. Should it be exempted from the cache?

Web Proxy Caching FAQ
When I try to access a site, I get the error message "ERROR: Access to the requested URL has been denied
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I'm having trouble accessing the streaming audio or video materials for the session. What can I do?

The Institute of American & Talmudic Law - faq
Please note that in order to receive streaming audio or video materials online, generally, you would need a fairly fast connection to the Internet (such as DSL or a cable modem.) If you are using a telephone line and a modem to connect to the Internet (i.e., a dial-up connection), then you may not be able to receive certain audio or video files due to the slow connection speed. To test your RealPlayer software installation, you might want to try clicking the link below.
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I'm having trouble accessing a SharePoint site from Groove. What can I do?

Frequently asked questions about Groove Mobile Workspace
If you're having trouble accessing a SharePoint site from Groove (for example, after supplying your SharePoint username and password in the Create workspace wizard), try testing your access to the site in your Web browser. If you can't access the site using your Web browser, see your SharePoint site administrator for help.
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I'm having trouble using Fetch to connect to the CS111 server. What am I doing wrong?

Frequently Asked Questions (FAQ)
Your user name should be no longer than 8 characters long. If your Lucy user name is more than 8 characters long, just use the first 8 characters as your CS111 user name. Passwords are case sensitive. Make sure that you use the same capitalization that you used when you submitted your password.
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Q5. I'm having trouble running the CountApplet example. What could I be doing wrong?

Frequently Asked Questions
A5. There are several things to keep in mind when running the CountApplet example. First, make sure your Web server can find the Count.html file. The suggested location of this file is the CorbaJavaBook.2e directory. If you are using Netscape's Enterprise Server from the book CD-ROM, you can set the root directory to point to CorbaJavaBook.2e; the default is a different directory. You can also use the VisiBroker Gatekeeper as a simple Web server.
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I am a Mac user and am having trouble accessing the training. What should I do?

University of Illinois Ethics Office: Training: Frequently A...
The 2007 program appears to only work in the Mozilla Firefox browser for Mac users. For employees in this population, we recommend downloading Firefox to complete the program at: http://www.mozilla.com/en-US/firefox/. We realize this is not an optimal solution and apologize for any inconvenience. We have communicated this incompatibility to the Inspector General for consideration in future years.
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Why am I having trouble accessing the surveys?

Institutional Research and Assessment
Please be sure to check the minimum system requirements. If you do not have the required computer at home, there should be ample computer resources on your campus with which to complete your assessment surveys. Contact University Assessment at assess@odu.edu or call (757) 683-3322. TELETECHNET seniors may find it more convenient to check with your Site Director first.
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