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Frequently Asked Questions

How does the MicroScribe work?

Digitizing Frequently Asked Questions (FAQ) for MicroScribe ...
A series of optical encoders inside each of the five joints help a microchip in the base dynamically calculate the position of the stylus tip in 3D space.
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What formats does the MicroScribe save as?

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MicroScribe works with many different standard software applications, so it has no special format. Whatever formats the software application in use with MicroScribe saves as can be used with MicroScribe. For a complete list of compatible packages see the Software Solutions page
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What are some examples of software solutions that work with the MicroScribe?

Digitizing Frequently Asked Questions (FAQ) for MicroScribe ...
You can find our list of CAD/CAM and 3D Graphics software solutions here. Many of these software solutions offer plug-ins for the MicroScribe. MicroScribe Utility Software (MUS) is an application that allows entry of X, Y, Z coordinate values directly into many Windows applications.
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What is the difference between MicroScribe 3D and MicroScribe G2?

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The MicroScribe G2 was released in July 2002 and has dual USB/serial support. MicroScribe 3D models only have a serial port connection and have been available since 1996. MicroScribe G2 is available in a "Slate" finish, while MicroScribe 3D units are available in "Bordeaux". MicroScribe 3D owners have the option to upgrade their units with MicroScribe G2 electronics. The advantages include an accurate recreation of a physical model in 3D software.
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What is MicroScribe Utility Software (MUS)?

Digitizing Frequently Asked Questions (FAQ) for MicroScribe ...
Immersion Corporation developed this stand-alone utility which runs in the background of Windows 98, NT, 2000, Me and XP entering X,Y,Z coordinate values directly into many Windows applications simply be activating a foot pedal or hand switch. A variety of formats (e.g., comma delimited, tab delimited, significant digits, etc.) are specified from a menu.
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I have my MicroScribe connected. How can I verify that it's working?

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Install MicroScribe Utility Software (MUS) application from Immersion Corporation. If you start the software and see the main MUS window with six icons, and XYZ values that update when the MicroScribe tip is moved, the MicroScribe is properly connected. If you are having trouble properly connecting your MicroScribe, please see the Support section MUS basically emulates keyboard strokes.
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My MicroScribe is not connecting to my PC. What do I do?

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There are many reasons that your computer may not be 'talking' to your MicroScribe. The Connection problems between the MicroScribe and your PC document outlines them all.
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What do people use the MicroScribe for?

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People use the MicroScribe to capture the physical properties of three-dimensional objects and accurately translate them into complete 3D models. Designers and manufacturers also use the MicroScribe to reverse-engineer objects they do not have drawings for. See the Application section for a full overview of how MicroScribe is being used today.
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Where is the origin of the reference frame for the MicroScribe located?

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Upon pressing the "Home" button of the MicroScribe G2 or powering on of a MicroScribe 3D a default coordinate system is established. The default origin is at the center of the base joint axis, in the middle of the threaded insert/tripod mount, flush with the bottom of the base plate. The X-axis runs parallel to the "tombstone", with the positive X in the direction in which the counterweight points.
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I think my MicroScribe is giving inaccurate data. Why is this happening?

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The Home button is being pressed while the unit is not in the home position. It is imperative that the MicroScribe in the home position when the "Home" button on the back panel is pressed, as it is calibrated at the factory to calculate the position of the stylus tip based on known (arm) segment lengths and the specific, known joint angles in this position. For more on the home position see Accuracy Check #1 It is not being homed with the standard tip in place.
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Can I power up the MicroScribe with the Ball Tip Inserted?

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No. You must power up the MicroScribe with the Standard Point Tip, while in the home position. If you do not, you will get inaccurate point data. See the Nonstandard Tips document for more information available within the tutorials and technical documentation section.
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I want to implement the MicroScribe into my application. Do you have a SDK for it?

Digitizing Frequently Asked Questions (FAQ) for MicroScribe ...
Yes, a complete Software Developers Kit for Windows 98, NT, 2000, ME, and XP and Mac OS X 10.2 is available. Immersion has a DLL that consist of standard "C" functions that will work on most Windows systems. You can request a copy of the SDK from our web site.
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My computer only has USB ports, but no serial ports. Can I still use a MicroScribe 3D?

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Although serial to USB adaptors have reportedly worked, we cannot guarantee that the MicroScribe will communicate properly with the host machine using such an adaptor. For PC's: You have the option to upgrade your MicroScribe 3D to a MicroScribe G2 model, which is USB compatible. Check to make sure your software supports USB connection to the MicroScribe. Contact Immersion for more details. Yes, the MicroScribe G2 offers Mac compatibility.
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My MicroScribe is acting strange, I think it needs to be sent back for repairs. What do I do?

Digitizing Frequently Asked Questions (FAQ) for MicroScribe ...
Anytime a MicroScribe needs to be sent back to Immersion for repair and/or recalibration the unit needs to be issued a Return Merchandise Authorization (RMA) number. Please submit a technical support request. Together we can figure out what the cause of the problems may be, if the unit is still under warranty, and discuss your options. We can also give you important information on how and where to ship the MicroScribe.
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