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Frequently Asked Questions

I received two email confirmations with two seperate numbers. Did I get double billed/shipped?

FAQ
You did not get double billed or shipped. We send a confirmation of your order(Sales Order)and a confirmation of your credit card charge(Cash Sales Order). Please notify us immediatly if you believe there is an incorrect charge.
Related Questions

Do you send email confirmations when the order is shipped?

PickPackLogistics
Ship confirmation emails can be sent to you and your customer when the order has shipped. Depending on the carrier, the email can include the tracking number so you and your customer can track when the shipment will arrive.
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Why did we receive more than one bill for our company? Were we double billed?

FAQs for General Billing Questions
Your company applied for and was assigned more than one tax registration number by the Department of Revenue. Tax numbers may apply to your corporate offices and/or production facilities. The fee applies only to those facilities that generated waste. If the bill is for the corporate office and no waste is generated, submit a waiver request for staff review.
Related Questions

When does TicketCity send email confirmations?

FAQ - Frequently Asked Questions
You should receive an email right away with the details of your order. If you have not received an email with order information check your spam filter. You can also email Sales@TicketCity.com. Please nclude your 6 digit order number in the message.
Related Questions

I placed an order, but I did not receive any email confirmations, what does that mean?

Cherukuri Swarnanjali Jewelry - FAQs
You should receive TWO emails from us after placing an on-line order. The first is automated, and is sent immediately after your order is submitted, the second is sent by a person after reviewing your order to confirm shipping dates. If you received the first email, then the second will arrive within 12/24 hours (excluding weekends). If you did not receive the first, then the most likely problem is a wrong email address entered in the Shopping Cart.
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Why haven't I received any email confirmations of my order or my shipping date?

Scoutstuff.org Frequently Asked Questions
The most common cause for customers not receiving email confirmations is the Earthlink or AOL spam blocker set to accept only email messages from email addresses in the address book. If you're using Earthlink, AOL or any other spam control application which only allows email messages from known individuals, please add customerservice@scoustuff.org, if you wish to receive confirmation email messages regarding your order.
Related Questions

Can I have fax confirmations rather than by email?

Advertising Online - Hotel Reservation System, FAQ
This system is currently being implemented and will be available early in the New Year. We will be able to offer a service for fax confirmations instead of email. A small charge is made for 24-hour monitor of our server and phone call costs are charged at cost.
Related Questions

Can I customize the customer email confirmations?

Developer FAQ - Emetrix, Ecommerce Provider, Shareware Regis...
While it is not possible to alter the order receipt that is sent to the customer, you can choose to have a completely custom email sent to the customer at the time of a successful order. This email is sent as a separate message and is received at the same time as the order receipt. This email appears as if it was sent from you directly. TOP
Related Questions

Did you get my email?

FAQ
I respond to every student email that I receive, but due to the complexities of electronic communication your message may not reach my in-box. If you send me a message and don’t hear from me in a reasonable time (see question above), double-check the email address that you used and try again. Further problems? Leave a message on my office phone and we’ll diagnose the email problem together.
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I have not received a bill or I have been billed for something I do not own. What do I do?

Frequently Asked Questions - Town of New Market, Virginia
If you should have received a tax bill and have not, please contact the Town Office to determine if there is an assessment issue or a mailing issue. If you receive a tax bill in error, please contact the Commissioner of the Revenue's Office at 540-459-6170. Because the Commissioner of the Revenue prepares our tax information, their office should be contacted first for any errors in billing.
Related Questions

Do you send shipping confirmations once an order is shipped?

DocsPrefer.com Frequently Asked Questions!
We are a small company but we do try to send personalized email shipping confirmations with UPS tracking numbers so you can monitor the progress of your order. You should definitely receive a Quantum Shipping Notice from UPS with the tracking number also. So, either way you should receive at least one (1) email confirming shipment of your package.
Related Questions

Why did I received this email?

Scam – Frequently asked Questions (FAQ)
Spammers send spam to make money. "419" scammers send spam to defraud people. To make as much money as possible, they hit as many email addresses as possible. If you received "419" spam or any other type of spam, it usually means a) your email address can be found on a website (try googling for it!) and b) that you are not using an effective spam filter. Most email addresses targetted by spammers are listed as contact addresses on a website, in a link such as this one.
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I JUST ORDERED, AND RECEIVED MORE THAN ONE EMAIL CONFIRMATION. DID I ORDER TWICE BY MISTAKE?

BackOnCampus.com FAQ (Frequently-asked questions)
long as the order ID for each email receipt is the same, you did not double order. You more than likely refreshed our Thank You For Your Order page of our shopping cart. The first time you are taking to that page is when you successfully placed your order. Going there triggers an auto-email to you with the order details. If you refresh that page or hit your back button, it could trigger subsequent emails. This only happens with about 1 out of every 5 orders placed at our store.
Related Questions

I tried to download an image but received only strange symbols. Why did it happen? Did I get billed?

Dead Ringers - classic Gratful Dead ringtones
There are several reasons why the download did not work. One reason could be that you received the wrong format of the file. Make sure you defined the correct cell phone type. Another reason may be that your phone does not support this type of service, however, most newer phone models will support downloads.
Related Questions

Will I be double-billed when I switch?

Frequently Asked Questions
No. Your local phone company routes each 1+ call to the current PIC, and there can only be one. That carrier will bill you for your call. You may want to check with your old carrier to be sure any monthly fees are prorated and that all charges cease after your last day of usage. Normally this happens automatically. If you do contact your old carrier, be sure to clarify that you want billing stopped and that you don't want to be disconnected.
Related Questions

I received an email that my product shipped, can I receive a tracking number?

HUMMER H2 Accessories - H2 Extras
Absolutely. Simply send us an email and give us the name on the order, we will reply back with your tracking number.
Related Questions

What do the numbers mean at the end of my auto-received files?

BitWise IM - FAQ
Numbers will be automatically added to the end of an auto-received file if there is a name conflict in the auto-receive directory. The numbers indicate the time that the file was received. For example, say that you have a file called "MyFile.txt" in your auto-receive directory, and someone sends you a file named "MyFile.txt." The second "MyFile.txt" will have the time placed at the end, such as "MyFile.txt103215" indicating that the file was started at about 10:30 am.
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The numbers in my reports seem to be double what they should be. What's going on?

Welcome Road Runner
Chances are that Urchin was run twice on the same log file or portion of log file. Urchin has been designed to run once per log rotation. Contact your Affiliate for more information.
Related Questions

How do I void a shipment that was billed but never shipped?

UPS: Void a Shipment FAQ
With UPS Internet Shipping, CampusShip, and UPS OnLineTM Tools, you can void a shipment through Shipping History within 24 hours of creating the label. Simply log in to My UPS, select View History or Void Shipment from the Shipping tab, check the shipment you want to void, and select Void Shipment. If more than 24 hours have passed and you created the label using a UPS account, you have 28 days to void the shipment using UPS Void a Shipment.
Related Questions

How can I remove the double spacing in an email?

Web Mail Blog: Ask Email Guy
Currently when using HTML compose, the Return (Enter) key on your keyboard inserts a paragraph space instead of a single line feed. So only use that key when you want a new paragraph, and otherwise just type without using the return key, allowing the compose window to wrap your text automatically. Then it will be single-spaced. The action of the Return key will be fixed soon.
Related Questions

Why did I receive an email that says "No Fax Numbers Found"?

FaxPipe - Frequently Asked Questions
When you get an email like this, it means you did not place fax numbers in the body of the email, or our system did not recognize them. Reasons our system wouldn't recognize fax numbers are: You have placed text in front of the fax number. Fax numbers need to be the first thing on each line of the email body. You typed a less than ten digit number. Fax numbers need to be ten digits long, with nothing else before the number.
Related Questions

I received stickers with numbers on them with my return. What are these for?

ARRLWeb: DXCC Frequently Asked Questions
When an applicant reaches a new endorsement level for an active award, stickers indicating the level achieved will be included with the returned materials. One sticker is given for each subsequent level achieved. Two stickers are given for the highest level achieved. One sticker can be placed on the appropriate certificate, and the second can be trimmed down to the number only and placed on the DXCC lapel pin. (See rule 5).
Related Questions

Double billed by old supplier, what happens?

Untitled Document
Answer: We will check on the CH Power system that your start up details are correct. If the details are correct you will have to contact your old supplier and provide them with the start up details with CH Power, such as the start up date and meter reading at that time.
Related Questions

How will I be billed?

Hand and Upper Extremity Center of Northeast Wisconsin
To insure prompt processing of your claims, we require that you provide us with all primary or secondary health insurance carriers you may have. You will also be required to provide your health insurance card(s) at the initial visit. It is your responsibility to notify us of any changes in your insurance status. Please note that there is a potential for three (3) bills to be sent out monthly.
Related Questions

How often will I be billed?

PAC - Ray Ellison Family Center(Child Care) - Frequently Ask...
Billing is done on a weekly basis. The bill must be paid weekly before childcare services are rendered.
Related Questions

How will I be billed for services received?

Arcadia: Senior Living Hawaii - FAQ - Arcadia Home Health Se...
You will receive a monthly bill shortly after the end of the month in which services were received. Payment is due upon receipt. For more information about Arcadia Home Health Services or a free consultation, please call us at 440-3041. Thank you.
Related Questions

Did you activate your registration when you received your initial email from simplestockshots.com?

FAQ - Simple Stock Shots
When you submit your registration you are sent an email with instructions on how to activate your registration. You have 30 days to do this. So if you can't sign in, check that you received your email with the activation instructions. If you didn't please email us atsupport@simplestockshots.com
Related Questions

I placed an order on Friday but received no email confirmation all weekend. Did you get my order?

FAQ
Email confirmations are sent when we process your order. You must wait at least one business day to recieve confirmation.
Related Questions

I received an email that my article/image has been removed from the group. Why did that happen?

FAQs | Gather
The owner or designated moderator of a group may remove an article or image from the group, but it will still be available under your own namespace. If you have any questions about a particular group's publishing policies, always contact the group owner. Some groups are moderated, which means all content submitted to the group is reviewed by a moderator or the owner before it can be published.
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