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Frequently Asked Questions

Can I format my CYBERKEY in NTFS?

Cyberkey Corporation Inc | Secure Storage on the Move
Yes you can. Just be aware that when you format your CYBERKEY with NTFS, you will lose a portion of your CYBERKEY memory to the format file that NTFS uses. For example, on an 8MB CYBERKEY, you may lose more than 1MB to the files that NTFS will place on your CYBERKEY. Or on a 128MB CYBERKEY, you may lose up to 8MB to NTFS files. Before formatting, be sure that you are willing to lose this space to NTFS.
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Can I have more than one CYBERKEY on one system?

Cyberkey Corporation Inc | Secure Storage on the Move
Yes. This is because the CYBERKEY is recognized by the PC to be a removable storage device. Therefore, it is only limited by the number of USB ports on the PC.
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What is NTFS?

NTFS FAQ (en)
NTFS is an abbreviation for New Technology Filesystem. NT because it was originally used in Windows NT and a filesystem is just how the computer stores files on disk. Different operating system, stores files in different ways.
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How do I format a NTFS, Fat/Fat32 drive with XP installed?

XP FAQ
If the disk is formatted in NTFS, your options for returning to Windows 95, Windows 98 or Windows Me are limited. The Win 9X based operating systems do not read or recognize NTFS and you cannot convert the disk to use the FAT or FAT32 file system. The bootable disk that you use and the drive on which you want to install Windows 95, Windows 98 or Windows Me cannot use NTFS. Microsoft does not support any third-party solutions for converting NTFS to FAT or FAT32.
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What are the pros and cons of FAT32 and NTFS?

Windows XP FAQ Frequently Asked Questions - Bootstrike.Com
NTFS offers a smaller cluster size (0.5) compared to FAT32 (4). This means more space for you. NTFS also allows compression and additional security features. Many people recommend formatting to a NTFS partition rather than converting the drive for speed reasons. You can go to this Microsoft article for more information, which lists only the pros . Some cons I've heard: Virtually no recovery tools for a faulty NTFS volume. If you backup this isn't a big deal.
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What is FAT? What is NTFS?

The Broadband Reports Windows XP FAQ - dslreports.com
bull;Some people report FAT is faster than NTFS; others report that NTFS is faster than FAT. Compare your system specs and needs with the advantages and disadvantages of each file system.•Comfort level is important -- if you are apprehensive about using NTFS, then do not put your important files on it! You can always convert from FAT to NTFS later. Try NTFS on a spare partition first, if possible.
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How can I access a NTFS partition?

DOS FAQ by Christoph Fuchs
If you want to read the files on your NTFS partiton (used by Windows NT or Windows 2000), I suggest to use this driver: http://www.drdos.net/files/ntfsdos.exe. A few people told me that they had problems using this driver with DR DOS (look at Lineo DR-DOS (4.4) for more detailed information).
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What are NTFS's limits?

NTFS FAQ (en)
BIG. NTFS supports files up to 263 bytes in size. NTFS Volumes can be up to 263 clusters and each cluster can be up to 64KiB long. This gives NTFS an upper limit of approximately 500 trillion gigabytes.
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Can viruses infect the CyberKey?

Cyberkey Corporation Inc | Secure Storage on the Move
Yes, CyberKey is designed to function as a storage device and therefore, behaves like one. And like a storage device, you can scan, protect or remove any viruses from it using any anti-virus software. CYBERKEY is USB v1.1 compliant and will work with systems that are at least v1.1 compliant. Although we have done intensive testing on the CYBERKEY on many PC platforms and the software settings, we cannot be sure that it will work on every PC out in the market.
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Which O.S. can the CYBERKEY operate on?

Cyberkey Corporation Inc | Secure Storage on the Move
the moment, CYBERKEY can operate in Windows 98, 98(SE), 2000, Millennium, XP, Linux 2.4 and above & Mac OS 8.6 and above. However, when new drivers are released for other OS, it will be made available at our website http://www.CYBERKEYcorp.com (Currently only Windows 98/Second Edition/Millennium Edition drivers are available for the CYBERKEY).
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Will the CYBERKEY work on Windows NT?

Cyberkey Corporation Inc | Secure Storage on the Move
No. Windows NT does not support the Mass Storage Device class which allows USB products to operate with it. There are solutions on the market that claim Windows NT to support a USB device, but, at this time, CYBERKEY Corp does not support any of those solutions. See Microsoft's Article ID: Q196661.
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Can I install a program on the CYBERKEY and use it on another computer?

Cyberkey Corporation Inc | Secure Storage on the Move
Most programs copy some files to the Windows or Windows\System directory or modifies the registry during installation. When you move the CYBERKEY to another computer, these files might not be there. Secondly, in one computer, it might appear as D: and on another, if D: already exists, it will show itself as the next higher letter, E: This will be a problem for most software. Typically, software that does not require installation, e.g. outright .exe applications, will work.
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What should I do after I insert the CYBERKEY into the USB port?

Cyberkey Corporation Inc | Secure Storage on the Move
After the CYBERKEY is inserted for the first time into the computer, the operating system performs a recognition process. When the process is complete, the CYBERKEY appears as a hard drive in the system, and can be used as any other drive. In a computer running Windows, click on the My Computer icon and look for an icon labeled as the removable storage device. Click on it and begin working. In a Macintosh computer, the CYBERKEY will appear as a removable disk on the desktop.
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Can the CYBERKEY be used to print from?

Cyberkey Corporation Inc | Secure Storage on the Move
The CYBERKEY needs a host computer to be able to print from it. In other words, the CYBERKEY must be seen by a host operating system so that the data that needs to be printed can be selected and sent to the printer.
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My CYBERKEY is not detected during system boot-up, what should I do?

Cyberkey Corporation Inc | Secure Storage on the Move
If you are using Windows 98, be sure to install the drivers for the CYBERKEY. The drivers can be found at http://www.cyberkeycorp.com/download. Remove and replace the Key, by plugging it into your USB port again so that your operating system can recognize the new device. If this does not occur, please contact our Technical Support at 877-854-5278 (801 607 4305 US Non Toll-free support line) or e mail us at support@cyberkeycorp.com.
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My system locks-up after installing my CYBERKEY, why?

Cyberkey Corporation Inc | Secure Storage on the Move
Remove your CYBERKEY, and reboot your system. After your operating system has completed rebooting, install the CYBERKEY by plugging it into any available USB port. If the system continues to
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My CYBERKEY has bad sectors, how can I get it fixed?

Cyberkey Corporation Inc | Secure Storage on the Move
Because of TRUE FFS technology, which the CYBERKEY is based on, all bad sectors are disregarded and not written too. If you are sure that you have bad sectors on your CYBERKEY, please contact our Technical Support at 877-854-5278 (801 607 4305 US Non Toll-free support line) or e-mail us at support@cyberkeycorp.com.
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Will the CYBERKEY work on older computers?

Cyberkey Corporation Inc | Secure Storage on the Move
Yes, as long as a USB port is available and the operating system is one of those listed for use with CYBERKEY.
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Are batteries required for the CYBERKEY to work?

Cyberkey Corporation Inc | Secure Storage on the Move
No. The CYBERKEY is powered by the platform it is plugged into and there is no battery in the CYBERKEY.
Related Questions

Is NTFS better than FAT/FAT32?

NTFS FAQ (en)
In brief, yes. It's far more robust, it supports Unicode filenames, proper security, compression and encryption. Its main fault is that it can only be read from Windows NT, 2000 or XP, i.e. you can't use a DOS boot disk and then read your data. always there are exceptions to this rule. Linux has has a driver for NTFS since December 1997. Also there's a program to give DOS NTFS support (see Section 2.1 for more details). No, you don't have to, though for most people it is a good idea.
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Is NTFS the same in every version of Windows?

NTFS FAQ (en)
No. They will look similar, but newer versions have extra features. For example, Windows 2000 has quotas.
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How do I delete an NTFS Volume?

NTFS FAQ (en)
DOS, Windows 95/98/ME: fdisk. Use a boot disk, or ask Windows to go to DOS mode. Then run fdisk. If you have more than one disk, first select that. Then you want to delete a non-DOS partition. Be very careful, your changes will be committed immediately. Windows 2000, XP: Logical Disk Manager. Start at the Control Panel, select Administrative Tools, then Computer Management.
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How do I defragment an NTFS Volume?

NTFS FAQ (en)
After a volume has been in use for a while, after many writes to the disk, the files can end up fragmented. That is not in one consecutive place on the disk, but in many small pieces. This causes a slowdown when trying to access these files. Windows 2000 and XP have a defragmenting program built in. For users of Windows NT, there is a free program to do the same job. Diskeeper Lite can be downloaded from: http://diskeeper.com
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How do I resize an NTFS Volume?

NTFS FAQ (en)
Until recently the only way to resize and NTFS Volume without data loss, was to pay lots of money. Now we have our own program, ntfsresize. It has been tested, but for now it should be considered experimental. For more information, please read the ntfsresize FAQ.
Related Questions

How safe is the NTFS Driver?

NTFS FAQ (en)
When used read-only, both the Original and New Drivers are safe for general use. They will not make any changes to your filesystem, so they cannot cause any damage.
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Which version of the NTFS Driver do I have?

NTFS FAQ (en)
If your kernel version is 2.4.*, or 2.5.0 - 2.5.10, then you probably have the Original NTFS Driver. If you have 2.5.11 or later, then you have got the New NTFS Driver. A better test is to look through the kernel logs for the NTFS log message. Try either of these commands (you may need to be root to read the logs). dmesg | grep -i ntfs grep -i ntfs /var/log/messages
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How do I mount an NTFS Volume?

NTFS FAQ (en)
First of all, it might be an idea to check that your kernel understands NTFS. The command below will give a list of all the filesystems that Linux understands. If you see ntfs, then you are OK. Also it might be a good idea to read the mount manual, man 8 mount. cat /proc/filesystems Next you need to create a place to mount the NTFS Volume. Then you can mount it.
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Do any distributions install onto NTFS?

NTFS FAQ (en)
Not quite. Phat Linux can install onto a FAT partition within Windows, then boot from the files inside Windows. The New Driver nearly has enough support for them to perform this trick using NTFS.
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