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Frequently Asked Questions

Q : Where is the authority for TSSA to do a Compliance Audit?

Technical Standards & Safety Authority
A : The authority for TSSA's Inspectors to carry out inspections is found in the Act. Section 17 (1) of the Act permits Inspectors at any reasonable time to carry out an inspection to determine if the Act and the regulations are being complied with. Section 18 (1) of the Act provides: 18.
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Q : What is a Compliance Audit?

Technical Standards & Safety Authority
A : Mandatory inspections (called Compliance Audits or audits) examine the work and practices of Contractors, registered pursuant to the regulations under the Technical Standards and Safety Act, 2000 (the "Act") to ascertain whether the Act and its regulations are being complied with.
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Q : How often will a Compliance Audit be done?

Technical Standards & Safety Authority
A : TSSA currently audits every Contractor in the Province of Ontario on an average frequency of once every three years under the Compliance Audits program. However, other factors may trigger or affect the frequency of an audit. These other factors may include: the findings of a previous audit, a consumer complaint, failure to renew a registration, changes in certificates or registration, or other safety-related matters or issues.
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Q : What are the reasons for a Compliance Audit?

Technical Standards & Safety Authority
A : The Act is consumer protection legislation. For public safety reasons it is imperative that the requirements of the Act and its regulations be complied with. Compliance Audits reinforce that high safety standards must be maintained. They provide some measure of assurance that Contractors in the field are performing their work in a proper, skillful and thorough manner. They establish consistent standards that all Contractors must operate by.
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Q : How can I prepare for a Compliance Audit?

Technical Standards & Safety Authority
A : The Inspector will want to see the following at the time of the audit: Typically the Inspector will randomly select 3 addresses from your invoices for work performed on installations, service and/or maintenance. The Contractor will be required to set up appointments with those randomly selected customers so the Inspector can make inquiries of them and visit the site for approximately 30 minutes.
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Q : Do I have to participate in a Compliance Audit?

Technical Standards & Safety Authority
A : As stated above, a Compliance Audit is a mandatory inspection under the Act. The Act imposes a duty upon you to facilitate an inspection under the Act. Under Section 19 (1) of the Act every person is obliged to facilitate any entry, inspection, examination, test or inquiry by an Inspector in the exercise of his or her powers and duties under the Act and pay the required fees in connection with an inspection, examination, test or inquiry.
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How is a union selected for a compliance audit?

I-CAP FAQs
OLMS considers a variety of factors when selecting a national or international union (IU) for an audit, including the size of the IU, its geographic location, the length of time since the last audit, and the availability of OLMS personnel resources.
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Where and how is a compliance audit conducted?

I-CAP FAQs
The OLMS team primarily conducts the audit on-site at the union headquarters. At the start of the audit, the union is asked to provide the electronic general ledger. The audit team reviews the electronic general ledger as a starting point to understand the records of union financial transactions and to identify the volume of transactions for the audit period. The audit team may require copies of certain IU documents to retain in OLMS records.
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How does the compliance audit begin?

CAP FAQs
Audits begin with an opening interview of, at a minimum, the primary financial officer. If a union employs a bookkeeper, accountant, or other employee who plays a primary role in the keeping of union financial records, the OLMS investigator may request this person be present as well. Union presidents also frequently attend audit opening interviews.
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Q : Who are TSSA Registered Contractors?

Technical Standards & Safety Authority
A : By law, all contractors working on fuel oil equipment such as underground tanks are required to be registered with TSSA. Persons repairing, installing, removing and servicing fuel oil underground tanks are also required to be trained and certified as a Petroleum Equipment Mechanic 2. Your fuel supplier may be able to refer you to some good TSSA registered fuel oil contractors.
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When a compliance audit is complete, will OLMS share the audit results with the union?

I-CAP FAQs
When the audit is complete, the audit team will conduct an exit interview with key officials of the union to discuss its findings and recommendations. Union officials are invited to participate during this process and will be requested to provide a written response describing actions it will take to correct deficiencies and implement recommendations. Following the exit interview, the audit team will provide union officials with a closing letter detailing the findings and recommendations.
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What records must the international union provide during a compliance audit?

I-CAP FAQs
The LMRDA and CSRA require labor organizations to maintain records necessary to verify the information contained in the union's financial disclosure reports for up to five years. The OLMS audit team may request any of these records in order to establish a clear picture of the union's finances and operational structure and to assess compliance with the requirements of the law.
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What happens after a union is selected for a compliance audit?

CAP FAQs
OLMS investigator contacts a union official, usually by telephone, when a union has been selected for an audit, and briefly describes the nature and scope of the planned audit, identifies union financial records that will be needed, and arranges a mutually convenient meeting time and place to start the audit. Following this contact, the investigator sends the union a letter confirming the arrangements. The letter will include a profile of the CAP program and a short financial questionnaire.
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What records must unions provide for a compliance audit?

CAP FAQs
The LMRDA requires labor organizations to maintain records necessary to verify the information contained in the union's financial disclosure reports for up to five years. The investigator may request any of these records in order to establish a clear picture of the union's finances and operational structure and to assess compliance with the requirements of the law. The investigator will request from the union all financial records for the period of the audit.
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Q : Where can I get a copy of the new TSSA Act?

Technical Standards & Safety Authority
A : A copy of the Technical Standards and Safety Act, 2000 is located on the TSSA website. To access, click here.
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Q How can we make sure that our compliance folders are sufficient to satisfy an audit by the ACA?

Austest Laboratories
In most cases, for less than $1000 we can audit your companies compliance folders ON-SITE, and provide feedback regarding missing or insufficient documents and compliance evidence. We systematically examine your compliance folders to highlight insufficient or missing documentation. This audit report can then become part of your compliance documentation, and give peace of mind prior to being audited by the ACA. Involve your test house from the design stage of a product.
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Q : Is an Inspector doing a Compliance Audit bound to keep information confidential?

Technical Standards & Safety Authority
A : Please be advised that an Inspector who is doing an audit is bound by the Act to keep the information obtained in strict confidence. Section 24 (1) of the Act requires that an Inspector "shall not disclose to any person any information, record, report or statement obtained under the powers conferred under this Act and the regulations except for the purpose of carrying out his or her duties under this Act and the regulations".
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Q : What if I have other questions or concerns about the Compliance Audit Process?

Technical Standards & Safety Authority
A : If you have any questions or concerns regarding this process, please direct your inquiries to TSSA's Fuels Safety program at 416-734-3300 or 1-877-682-8772 (outside Toronto).
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What can a national or international union expect once it has been selected for a compliance audit?

I-CAP FAQs
Shortly after a union has been notified by letter that it has been selected for an audit, the OLMS team will contact the union by telephone to schedule a preliminary conference call. During the conference call, the audit team will work with the union to arrange a mutually convenient audit schedule, arrange a date for the opening meeting, and answer any questions the union has.
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What is the difference between audit and compliance?

Audit Services and Institute Compliance
Compliance functions work with the business units to maximize compliance with applicable laws, rules, regulations, policies and procedures. Compliance functions are generally embedded in the business processes and are part of the control structure. Internal audit functions are independent, objective assurance and consulting activities designed to add value and improve an organization's operations. Internal audit is responsible for evaluating and reporting on the control structure.
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Will the Inspector General audit compliance?

USAID Branding: USAID Interim Graphic Standards
Yes, just as the USAID Inspector General monitors performance of other material conditions of awards. For policy or design questions, contact Joseph Fredericks, LPA/PIPOS, jfredericks@usaid.gov, (202) 712-0502. For questions related to the rule, 22 CFR 226.91, contact John Niemeyer, GC/AFR, jniemeyer@usaid.gov and at (202) 712-4776.
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Why should there be an AWA compliance audit every year?

Frequently Asked Questions
Australian Institute of Building Surveyors (AIBS) Private building certifiers/surveyors sign off on in excess of 100 standards when approving buildings. The AWA accreditation program provides a simple and verifiable means of proving the performance of a window. LITIGATION The AWA's use of a third party NATA accredited program minimises the legal liability of the window manufacturer.
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Q : My apartment is beside the elevators and I find them too noisy. Can TSSA investigate?

Technical Standards & Safety Authority
A : Noise is not a safety issue, and therefore TSSA does not investigate these types of complaints. Please call your property management office or contact City By-Laws Department in your city. A : TSSA has stringent rules for ensuring that elevators are safe for public use. We conduct inspections of elevators based on, among other things, its safety performance rating in past inspections and the age of the equipment. If you have concerns about elevator safety in your building, please contact:
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What is the Compliance Audit Program?

American Kennel Club - DNA Frequently Asked Questions
The Compliance Audit Program is a mandatory part of the Inspections program and includes the use of DNA for parentage verification. Breeders are selected on a random basis by AKC management for routine kennel inspections. All costs connected with DNA processing and analysis will be paid by the AKC, except retesting of excluded litters. An administrative fee of $250 will be charged when a breeder/owner requests retesting of an excluded litter. More information on this program.
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Do you have a tool to help me audit my HIPAA compliance?

PrivaPlan Associates, Inc. - Frequently Asked Questions
Yes, the PrivaPlan™ HIPAA Privacy and Security Compliance Resource Kit contains guidance on how to audit your organization’s HIPAA Privacy compliance and a Security Audit tool.
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Can CFI help me ensure audit compliance?

CyberFusion Integration Suite (CFI) - Frequently Asked Quest...
Yes. The rich set of integrated reports give management a "birds-eye" view of all file-transfer activity both inside and outside the enterprise, and an ability to track, audit, and control all activity, at all times. This audit capability satisfies Sarbanes-Oxley, the Health Insurance Portability and Accountability Act (HIPAA), and Gramm-Leach-Bliley (GLBA).
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Audit for Compliance Why is SCC only doing audits on web sites after the compliance date?

Web Guidelines FAQ - New Zealand E-government Programme
You have been able to self-audit your own web sites ever since the guidelines were published. The delay in the compliance checklist has postponed a lot of audits. SSC also considered it would be wasted effort to audit existing web sites before the compliance date because agencies had sites being redeveloped that may go public before the end of 2005.
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