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What is EarthLink Small Office DSL Plus?

EarthLink® Business High Speed - Small Office DSL Plus -...
EarthLink Small Office DSL Plus provides high speed instant Internet access designed for the needs of small to medium size businesses. Using ADSL (Asymmetric Digital Subscriber Line) technology, EarthLink Small Office DSL Plus delivers up to 6.0 megabits per second connection rates (which is over 100 times faster than dial-up based on the average speed between a 28.8k modem and a 56k modem*).
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Why does my business need EarthLink Small Office DSL Plus?

EarthLink® Business High Speed - Small Office DSL Plus -...
You are a company with 1-8 employees and want to share a single connection with a router to get your network connected to the Internet.
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How many users will Earthlink Small Office DSL Plus support?

EarthLink® Business High Speed - Small Office DSL Plus -...
EarthLink Small Office DSL can support from one to eight simultaneous users. For a higher number of users, check out our Business DSL. Our sales consultants will help you pick the best speed for your unique needs.
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Is my EarthLink Small Office DSL Plus speed guaranteed?

EarthLink® Business High Speed - Small Office DSL Plus -...
Connection speeds are not guaranteed and will depend on many factors such as the length and condition of the telephone wires connecting your house to your central office and general conditions on the Internet at any given time. As such, EarthLink offers a "best effort" service. That means we don't offer any throughput guarantees, but we will always do our best to provide you with the fastest connection your specific conditions will allow.
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What are the costs associated with EarthLink Small Office DSL Plus?

EarthLink® Business High Speed - Small Office DSL Plus -...
Your monthly fee depends upon the speed that is installed at your location. Detailed pricing information is available online.
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Will EarthLink Small Office DSL Plus work with my existing phone system?

EarthLink® Business High Speed - Small Office DSL Plus -...
Yes, your DSL service will not interfere with your current phone system. We will install EarthLink Small Office DSL Plus on a separate phone line, so your phone system will not be affected.
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Do you provide a Firewall with EarthLink Small Office DSL Plus?

EarthLink® Business High Speed - Small Office DSL Plus -...
The Small Office DSL Router uses Network Address Translation (NAT) for routing purposes. This acts as a firewall in that it provides basic protection from some of the most common incoming attacks. NAT makes the machines on the local network behind the router more secure because the client computers on the local network use IP addresses that are reserved for use on internal networks only.
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What is EarthLink Small Office DSL?

EarthLink® Business High Speed - Small Office DSL - Freq...
EarthLink Small Office DSL gives you high speed Internet access by converting your existing analog phone line into a high speed digital phone line. Using ADSL (Asymmetric Digital Subscriber Line) technology, EarthLink Small Office DSL delivers up to 3.0 megabits per second connection rates (which is up to 70 times faster than dial-up based on the average speed between a 28.8k modem and a 56k modem*).
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Can I install Small Office DSL Plus myself?

EarthLink® Business High Speed - Small Office DSL Plus -...
No. Small Office DSL Plus is different type of technology than our business or consumer ADSL product. It offers higher speeds and more capabilities. Therefore, it requires installation by our professional installation team.
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Why does my business need EarthLink Small Office DSL?

EarthLink® Business High Speed - Small Office DSL - Freq...
You are a company with 1-5 employees and want to share a single connection with a router to get your network connected to the Internet.
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How many users will Earthlink Small Office DSL support?

EarthLink® Business High Speed - Small Office DSL - Freq...
EarthLink Small Office DSL can support from one to five simultaneous users. For a higher number of users, check out our Business DSL. Our sales consultants will help you pick the best speed for your unique needs.
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How does EarthLink Small Office DSL differ from the consumer ADSL?

EarthLink® Business High Speed - Small Office DSL - Freq...
Unlike the consumer ADSL (Asymmetric Digital Subscriber Line) service, Small Office DSL offers faster upload speeds (768K vs. 128K), a static IP address, a router that can network up to four computers, and technical support from our award-winning dedicated priority business support team.
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Is my EarthLink Small Office DSL speed guaranteed?

EarthLink® Business High Speed - Small Office DSL - Freq...
Connection speeds are not guaranteed and will depend on many factors such as the length and condition of the telephone wires connecting your house to your central office and general conditions on the Internet at any given time. As such, EarthLink offers a "best effort" service. That means we don't offer any throughput guarantees, but we will always do our best to provide you with the fastest connection your specific conditions will allow.
Related Questions

What are the costs associated with EarthLink Small Office DSL?

EarthLink® Business High Speed - Small Office DSL - Freq...
Your monthly fee depends upon the speed that is installed at your location. Detailed pricing information is available online.
Related Questions

How does EarthLink Small Office DSL Self-Installation work?

EarthLink® Business High Speed - Small Office DSL - Freq...
EarthLink will provide you with the hardware, software and technical support necessary to get your business online. Within 7 to 10 days after your activation date, we will send you a Self-Installation Installation Kit, which contains the hardware you will need to self-install your EarthLink Small Office DSL.
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Will EarthLink Small Office DSL work with my existing phone system?

EarthLink® Business High Speed - Small Office DSL - Freq...
Yes, your DSL service will not interfere with your current phone system. However, EarthLink Small Office DSL will not work on a digital phone line, a roll over line or a line that is part of a hunt group. We suggest that you install your Small Office DSL on an analog fax line. This line must be provided by your local phone company (Bell South, SBC, Verizon, etc.), not a third party voice provider (AT&T, MCI/Worldcom, etc.).
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Do you provide a Firewall with EarthLink Small Office DSL?

EarthLink® Business High Speed - Small Office DSL - Freq...
The Small Office DSL Router uses Network Address Translation (NAT) for routing purposes. This acts as a firewall in that it provides basic protection from some of the most common incoming attacks. NAT makes the machines on the local network behind the router more secure because the client computers on the local network use IP addresses that are reserved for use on internal networks only.
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What does the Small Office DSL Plus installation include?

EarthLink® Business High Speed - Small Office DSL Plus -...
EarthLink will install the DSL line and confirm that the router and the line are working properly. If necessary, the installer will run additional cable to connect the DSL line from the phone closet to the jack in your office, additional charges may apply. If extensive inside wiring is required, it may be necessary to hire an independent contractor to complete this work for you.
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How does Small Office DSL Plus compare to other instant business Internet services?

EarthLink® Business High Speed - Small Office DSL Plus -...
EarthLink Small Office DSL Plus is a business-class product. It is designed to economically meet the needs of business customers by including features such as a wireless router, a static IP address, DNS services, and dedicated priority business support, at a fraction of the cost of traditional dedicated services.
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How does EarthLink DSL self-installation work?

EarthLink® High Speed - Frequently Asked Questions
EarthLink will provide you with the hardware, software, and technical support necessary to get online. You will need to verify that your computer is equipped with a Network Interface Card. Within 7 to 10 days after your activation date, we will send you an EarthLink Installation Kit, which contains the hardware you will need to self-install your EarthLink DSL.
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Is my monthly telephone service included in the EarthLink DSL charges?

EarthLink® High Speed - Frequently Asked Questions
No. Your DSL connection will use your existing phone line, but your phone service will still be provided by your phone company. Your regular monthly telephone service charges are not included in EarthLink DSL service. Please see our Service Agreement for complete details.
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What is EarthLink DSL service?

FAQ EARTHLINK DSL
EarthLink DSL gives you high-speed Internet access by converting your existing analog phone line into a high-speed digital phone line. Using ADSL (Asymmetric Digital Subscriber Line) technology, EarthLink DSL delivers up to 1.5 megabits per second connection rates (which is up to 50 times faster than a standard 28.8Kbps dial-up modem). Back to top
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Is my EarthLink DSL speed guaranteed?

FAQ EARTHLINK DSL
Connection speeds are not guaranteed and will depend on many factors such as the length and condition of the telephone wires connecting your house to your central office and general conditions on the Internet at any given time. As such, EarthLink offers a "best effort" service. That means we don't offer any throughput guarantees, but we will always do our best to provide you with the fastest connection your specific conditions will allow. Back to top
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Can I get EarthLink DSL in my area?

FAQ EARTHLINK DSL
Probably. EarthLink DSL is available nationwide in most major metropolitan areas. But there is a chance that your location may not yet be serviceable. You can use our availability form to check to see if EarthLink DSL is available in your area. If DSL is not yet available, we will contact you as soon as it is. If you sign up and it turns out that your location is not serviceable, you will receive a full refund. Back to top
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What is EarthLink Business DSL?

EarthLink® Business High Speed - Business DSL - Frequent...
EarthLink Business DSL provides high speed instant Internet access designed for the needs of small to medium size businesses. Unlike residential DSL products, Business DSL utilizes SDSL (Symmetric Digital Subscriber Line) technology. The "symmetric" in SDSL means that you get the same speed uploading and downloading, which is important to businesses when transferring large files.
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