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Frequently Asked Questions

What do I do if the product is damaged when I receive it?

ddfurniture.com - Frequently Asked Questions
All of our products are covered by our manufacturers warranties. Please contact customer service Toll Free at 1-800-758-3222. We will have the product fixed or replaced.
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What if my product is damaged?

My WishList Holiday 2007: Frequently Asked Questions
If the product is damaged upon receipt, you have 14 days from receipt of delivery to report the damage. American Express is not responsible for damage to products if you fail to report the damage within the 14-day period.
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What if I receive a defective or damaged product?

Economical Software, Borland, Broderbund, Reasonably Priced ...
All CDs/DVDs are tested before shipping and carefully handled. If for any reason you receive defective or damaged product, you can have them replaced immediately at no extra charge to you... All our products are 100% quaranteed!
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What if I receive damaged product?

If you receive damaged product, please contact a FTD® Flower Exchange sales associate immediately at 1-800-767-4000 or you may request credit online at www.flowerexchange.com under the My Orders tab. Damage claims must be made within 24 hours of receiving product.
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What should I do if the product I receive is damaged?

Reglisse
If you find that the product is damaged contact us via email to as soon as possible indicating the type of damage, as well as the Order Number you were assigned when you placed the order so that we can replace the product as soon as possible. Should the product be out of stock we will notify you immediately so that you can decide whether you want a refund.
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What do I do in case I receive a damaged product?

Mens Skin & Hair Care :: Fragrances, Gifts & More - FAQs
Each Male Grooming Boutique product is thoroughly inspected prior to dispatch and then carefully packed. Whilst every care is taken to ensure your goods reach you in perfect condition, in the event any item is damaged in transit, it is essential you advise us immediately by e-mail to Customer Support using our CONTACT FORM.
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IRMI - FAQs Details
Keep the damaged product in its original packaging so that UPS can make a proper assessment of the damage and authorize the claim. Contact our Customer Service Department at (800) 827-4242. They will arrange for reshipment of the replacement product(s) and pick up or inspection of the damaged product(s).
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WHAT IF I RECEIVE THE PRODUCT AND IT'S DAMAGED?

FAQs MedfordMailboxShop.com
Please inspect the package upon delivery. DO NOT accept from the carrier any package that appears damaged. If you do, you are basically telling the carrier that any damage is OK with you. In this instance, we would not be in a position to accept the damaged item back from you, and would not be able to issue any type of refund to you. If an item delivered to you appears damaged, and you do not accept the package from the carrier, your recourse is with the carrier. This is standard procedure.
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What happens if the product I receive is damaged?

World Wide Archistyles Club
Any damaged product that is reported within 3 days after reception and resend to our company immediately will be replaced by another one in good condition, at our company???s expense
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What do I do if I receive damaged/wrong product?

Help & Frequently Asked Question's
We inspect all of our merchandise and make sure it is not defective & accurate before it is shipped. If the box you receive from the shipping courier is damaged, we will have to file a claim with the shipping courier (which have the same procedures of a lost package) If the box is not damaged, and merchandise is damaged, then you can send your product back as being a defective product. You can view our Returns Policy for more information about returning defective merchandise.
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What do I do if I receive a product that is damaged or defective?

MCH Multimedia - Developers of Interactive Educational Softw...
If you receive defective or damaged media, simply return it with a written explanation of the problem and we will replace it without charge. Proof of purchase required (packing slip or invoice). Ship returns to this address:
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What do I do if my product arrives damaged?

Frequently Asked Questions - Hair Thinning
Please don't hesitate to get in touch with us if your product arrives damaged, remember to include your order number in your communication. If the box is visibly damaged upon receipt please ask the courier to acknowledge this in their delivery manifest.
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I received a damaged product. What should I do?

Tangovox - FAQ
If you receive a damaged or defective item, we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective product. You will not be charged any additional shipping or handling fees for replacement shipments.
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What if I receive the wrong product or my order is damaged?

The Dr. Phil Show Tapes and Transcripts - Frequently Asked Q...
If you have mistakenly received an incorrect order or your shipment has arrived damaged, please see our Customer Service section for our Return Policy.
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What if I receive the product in damaged / defective condition?

FAQs
Products purchased from Cafegadgets.in are delivered without any defect. In case you receive products different from what you have bought on the portal or if the product is damaged / defected, you can simply contact Cafegadgets.in support center or call on the centralized helpline number within 10 working days of delivery. You can avail of an exchange or refund on producing the invoice and the product in original packing and unused condition.
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What is when I receive a damaged or faulty product?

Jaxt Woodcarvings Frequently Asked Questions
In the unlikely event that you receive products that are damaged or faulty, they may products may be returned at anytime within 30 days of item receipt for a full refund as merchandise credit. Some products, although very rare do have manufacturer faults. In this case we will gladly switch out the product. ERZGEBIRGE PRODUCTS ARE VERY SENSITIVE AND THEY ARE ONLY GLUED. IF SOMETHING SMALL BREAKS OF, WHAT CAN BE EASILY FIXED WITH WOOD GLUE.
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How will I receive the product?

Ecamm Network - General Frequently Asked Questions
After purchasing, customers are given access to the Customer Center download area. Purchased software is available via download only. Status of hardware orders can be tracked from the Customer Center.
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What do I do if I receive damaged or misengraved items?

FREQUENTLY ASKED QUESTIONS (FAQ) - [AD Trophy] Trophies, Awa...
To place a claim on damaged or misengraved items, please contact our Customer Service Department at 1-800-841-6790.
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What if the watch is damaged when I receive it?

Telford Services FAQ
We inspect all watches prior to being sent out. If you receive it damaged please contact us immediately. Retain all packaging material so we can arrange for the watch to be sent back to us at our expense. We will either refund or replace your purchase in full including all postage costs. We would ask that you co-operate with any Post Office investigation. This usually means signing and returning a form in a reply paid envelope.
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What should I do if I receive the incorrect product or the product arrives damaged?

Parkside Papers
Please inspect your order as soon as it arrives. In the event that there is a problem, please contact us as soon as possible. Send an e-mail to Customer Service, sales@parksidepapers.com, that includes 1) your name 2) order number 3) detailed description of the issue and 4) the best way to contact you. We will do our best to get back to you with a solution within two business days.
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What do I do if my product's packaging is damaged?

COLONNA BROTHERS
Colonna Brothers, Inc. does not recommend that you continue to use a product with damaged packaging. It is up to the retailer of your product to decide to accept returns.
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My product was damaged in shipping. What should I do?

FAQ - Frequently Asked Questions at GlobalGolf.com
There are several options available to the customer when this happens, just call us at (866)843-0262, and we will be more than happy to work with you in order to come to the best possible resolution.
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FAQ : www.perviva.at
Please check every delivery at receipt for completeness and possible transportation damages and claim these immediately . If a defect should occur or become visible later, please make contact with us. We will try to replace the product or refund the price in accordance with our warranty regulations as noted in our Conditions of Business.
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Frontier Imaging, Inc. - Frequently Asked Questions
I. Customers must inspect each delivery via UPS or other freight carriers for damages and shortages before giving clear receipt. II. All damages and shortages from UPS, and/or other freight carriers must be reported to Frontier Imaging within 2 business days.
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Office Furniture Pros
In the rare situation that your product is damaged, simply refuse the shipment and immediately contact us. We will arrange for a replacement order to be rushed out.
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What happens if the product is damaged when I receive it? What happens if I have a claim?

Georgia-Pacific Building Products FAQ - Frequently Asked Que...
Since orders are shipped FOB our location and freight collect, it is your responsibility to file claims for shipment damage directly with the carrier.
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