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Frequently Asked Questions

Should I get an ISDN or DSL line?

TECHNICAL PAGE
When considering an ISDN or DSL line, know the pros and cons. Cost: ISDN through the telephone company costs an average of $60 / mo., plus a connection fee, and DSL is usually about $45 / mo. Sometimes connection fees are discounted when signing a one year term agreement (check with your provider). With ISDN, you should get 2 to 3 times faster downloads, and DSL is generally 10 - 20 times faster than dial up.
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Who installs DSL on my line?

Alliance Communications - DSL FAQ
A technician will activate DSL on your telephone line and make sure the service works properly by testing it on our laptop computer. You are responsible for connecting the line to your computer. Before an Alliance technician arrives to activate DSL on your line, your computer must comply with the minimum system requirements.
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My DSL line seems to be down, what do I do?

VISI | Support | Frequently Asked Questions
First turn off the power to your DSL router, or if you have an internal DSL modem, reboot your computer. If you still not able to get online after rebooting the router and/or computer give our support dept a call at 612-395-9010. We can confirm if it is something we can fix or if it might be a problem with the telephone company.
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Can't I just get a DSL line or a cable modem and host the site or my own computer?

Web Hosting Universe -hosting FAQ host frequently asked ques...
Sure, you could do that, but it's not a good idea for several reasons. First, a vast majority of ISPs won't let you legally use a residential cable modem or a DSL line to host a public server. You would have to get a more expensive business package. Second, ADSL and cable lines usually have lower upstream bandwidth than downstream bandwidth, so your site may appear to be sluggish under heavy traffic. Third, DSL and cable lines have a much lower reliability than dedicated T1 or better lines.
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How long will it take to install my DSL line?

INTERNET JUNCTION - DSL Modem Access: FAQ (Frequently Asked ...
Normal installation time is approximately 5-10 business days from placement of your order. Installation is out of our direct control so we cannot guarantee this time frame. But your account with Internet Junction will be ready to use when your installation takes place.
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What is DSL?

Frequently Asked Questions (FAQ) for 702 Communications ? In...
DSL is one of the most popular types of "Broadband Internet." A DSL modem is similar to a cable modem in that it delivers high-speed Internet access, but instead of traveling over the shared TV cable in your neighborhood, it uses your phone line. Unlike dial-up Internet service however, you are always connected and can still use your home phone while using the computer!
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What type of line qualification should be done to prepare for DSL deployment?

Frequently Asked Questions
This is one of the most important areas for telcos to understand. DSL lines should be properly qualified prior to deploying DSL service. The cable pair must be free of DC type faults. All shorts, grounds, cross, battery-crosses, and open cable pairs must be identified and repaired. To minimize the effects of crosstalk, keep all "like" services in the same binder group. Any disturbers such as T1/E1 or HDSL must be placed in binder groups separated from ADSL.
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Is my DSL line private, or can my hacker neighbor listen in?

INTERNET JUNCTION - DSL Modem Access: FAQ (Frequently Asked ...
Unlike cable modems, your DSL is totally private and not a shared network. Note: this does not mean you cannot be hacked by someone else on the Internet, it just means that you have a separate line from you to Internet Junction, so no local neighbors can listen to your data.
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How is my DSL line connected to the Internet?

DSL Terminology, Definitions and Availibility Check
Your DSL line is directly two hops from your location. It is connected to routers and Internet backbones, including MCI, Sprint, Alternet/UUNet, AT&T, Verizon which are served by T1, DS3 and OC3 connections.
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Can I host my own servers on my DSL line?

LMi.net :: Services :: Covad DSL FAQ
If you get Residential DSL we do not recommend hosting your own server. Not to say that you are prohibited from doing this, but Residential DSL is not designed for server hosting. Many customers get Business DSL specifically for hosting servers in-house. You can host your own Web server, your own mail server, your own FTP server, your own domain server, etc.
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How can I share my single DSL line between more than one computer?

DSL (Canby Telephone Association)
There are several options for sharing a DSL connection between several computers. You can utilize a Hub or an Ethernet Switch to hook up multiple computers to your DSL. (There is a $5.00 monthly fee for each additional computer that you hook up to the Hub.) Another option for sharing the DSL line with more than one computer is to purchase a Cable/DSL router. A router allows you to hook up as many computers to your DSL as you like, with no additional monthly fee.
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How do I network two PC's together on a DSL line?

BellSouth - BellSouth DSL and business local phone service.
We recommend that you contact a LAN consultant to help with this set-up for your small business or home. Our technical support center does not have the expertise and cannot assist you with networking.
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What type of computer do I need for my DSL line?

ADSLdirect FAQ & Billion ADSL2+ Routers & Modems
You may use any type of computer that is able to support an Ethernet card, which includes most recent models. Note that some newer computers, such as Macintosh, come with a built-in Ethernet card, in which case you do not need to install one. Check the specs on your computer or look for a RJ-45 jack (like a phone jack) in the back of your computer to determine whether an Ethernet card is already present.
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Can I share my single DSL line with more than one computer?

Digital Subscriber Line
Yes! With GTI's Business DSL plans you can share your single DSL line with multiple computers. Most GTI DSL plans include a 4 port Ethernet router. This means you can connect up to 4 computers to the DSL router. Every machine will need a 10 Base-T (RJ-45) Ethernet card. If you wish to hook up more than 4 computers, you simply need to have a Ethernet hub or switch.
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Do I have to have a separate phone line for DSL?

DSL FAQ
If you qualify for DSL, we can provision it through your existing phone line. No additional telephone line is needed.
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What is Digital Subscriber Line (DSL)?

Tusco.Net, Inc.
DSL is a modem technology that turns a customer's existing phone line into a three-channel data delivery system. One channel transmits voice services, so normal phone or fax usage continues whether or not you are accessing the Internet. A second channel transmits data downstream at high speeds, and a third bi-directional channel transmits data upstream. The downstream and upstream channels carry information to and from the Internet.
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Is DSL available on my phone line?

High Speed Internet, Broadband, DSL | Frequently Asked Quest...
To find out now, please enter your phone number on the "Order DSL Now page" or in any of the boxes throughout the site that say "Search for Special Offers." This process allows us to tell you if your line can be used for high speed internet.
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Can I get DSL on an ISDN line ?

DIGIWEB – Irish broadband internet & phone. Metro,...
option is now available in the order process to migrate your ISDN line to a normal phone line, if your line is DSL suitable. Something to consider is that your ISDN line will normally have two phone numbers and two lines attached to it. When downgraded, the second line and number will be lost ? make sure you check this out fully before ordering as it cannot be readily reversed. As there is an extra step or two involved, ISDN line to DSL orders may take slightly longer.
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Is DSL really on the same line as my phone?

XMission : Support : Miscellaneous : FAQs
Yes. The DSL digital signal is running at a much higher frequency on your phone line. We recommend you use filters on your telephones to help prevent any possible interference, though. These filters are available for free with your DSL line service from Qwest.
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Can I share my single DSL line amongst more than one computer?

Frequently Asked Question on DSL, DSL Service FAQ, Faq's
Yes. You can share your DSL among computers within a small home network using any of several DSL router products. The product should be capable of IP masking and NAT (Network Address Translation), and include an Ethernet hub (10Base-T or 10/100Base-T). Follow the router's installation instructions to connect your home network to the router and the router to the gateway.
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Can I dial in to the Internet over a DSL line?

Broadview Networks FAQs
You are no longer "dialing in" to the Internet. Broadview Networks Broadspeed DSL services offer an "always on" direct connection to the Internet which eliminates dialing and busy signals. You also have unlimited access to the Internet for a flat fee, without having to pay a per minute fee for a local call to dial up.
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What should you do if you have a DSL line problem?

SBC DSL FAQ - dslreports.com
The hybrid used by the modem should only be a concern if there are problems such as excessive CRC error rates, abnormally low maximum sync capacity, or low noise margins (below 8.0 dB). If the DSL line is problem free, then the hybrid used really doesn't matter. If you are having a line problem (low sync speeds, sync instability, high CRC rates, etc.
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Can I use more than one machine on my DSL line?

FAQ About DSL
With our TeleSurfer services, you will be able to connect only one machine to your DSL line after installation. However, you may wish to purchase additional equipment in order to connect additional computers. dslreports.com offers tips and advice on how to do this; keep in mind though that such home networks are not supported by ITS. Please see our Service Level Agreement for additional information.
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Do I need a telephone line for DSL?

FAQs
DSL signals travel across a phone line, so a phone line is required. However, actual phone service is not required, although having a Qwest phone line does drop the price of the DSL package. Prices for Stand-Alone DSL (DSL with no phone service) can be found here.
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Can I use a fax machine on my DSL line?

Gerrys DSL ::
Yes. Everything will continue to work the same way because DSL doesn't interfere with normal voice or data communications.
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Will the system work with DSL (Digital Subscriber Line)?

Vital Link - Frequently Asked Questions
We have tested our equipment many times and in many different locations and we have received the signals. The two way voice component however becomes extremely unreliable. We have had good luck with using two high grade filters but do not gaurantee the reliability. Vital-Link offers a Non-Voice unit as an option. Since the Vital-Link Non-Voice unit does not utilize a microphone, we have not yet experienced unreliability with the function of this equipment for DSL subscribers.
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Do I need an extra phone line for DSL?

TelcoQuote - We make Telecommunications easy.
Generally no. Depending on the carrier, DSL may be added to your phone line or the carrier may provide a "local loop" or "circuit" through the local phone company from your property back to their "central office" where their DSL equipment is located. If you choose a carrier that adds DSL to your line, some line types, such as Centrex, will not work with DSL. If an appropriate line is not available, you will need to add one.
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