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Frequently Asked Questions

Can the Multicast IP address used by eCopy ShareScan OP be changed?

Support: Frequently Asked Questions
In eCopy ShareScan OP version 1.0, the Multicast IP information is hard-coded and cannot be changed. In eCopy ShareScan OP 1.1, there are alternative methods to discover MEAP-enabled devices. See the FAQ for discovering MEAP-enabled devices.
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Can I use previous versions of eCopy Desktop with eCopy ShareScan OP?

Support: Frequently Asked Questions
No, You must use eCopy Desktop v8.3 to automatically view scanned files using eCopy ShareScan OP's Scan to Desktop connector , bundled with eCopy ShareScan OP. eCopy Desktop v8.3 sets inbox path automatically. Prior eCopy Desktop versions require that the inbox path be manually set.
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What operating systems are supported for eCopy ShareScan OP?

Support: Frequently Asked Questions
While configuring the Exchange connector and selecting "Test" to validate a user's credential, I get the following error "MAPI subsystem is not able to validate the user."
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Are there any usage considerations to be made regarding Novell with eCopy ShareScan OP?

Support: Frequently Asked Questions
If you use Novell with multiple Trees, make sure that you set the "Preferred tree" field in the Novell Client Configuration so that the eCopy Inbox Agent and eCopy Desktop Connector function correctly. Three connectors - eCopy Quick Connect, Scan To Desktop, and LDAP/SMTP -- can optionally use Novell NetWare for authentication and/or for sending scanned images to destination folders.
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Are there any known issues with the Exchange Connector and eCopy ShareScan OP?

Support: Frequently Asked Questions
The logged in user needs to have Local Administrator rights on the eCopy ShareScan OP Manager machine in order to properly configure the Exchange connector. If using multiple Exchange servers, the eCopy ShareScan OP user for each server must have a unique and different name. Do not install the eCopy ShareScan OP Services Manager on the same machine as the Exchange Server. Rather, install on a machine where Outlook 2000/2002-SP3/2003 is installed.
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Are there are any known issues with the Lotus Notes Connector and eCopy ShareScan OP?

Support: Frequently Asked Questions
The eCopy ShareScan OP Services Manager should be shut down before making any changes to the Lotus Notes Connector settings. If using Lotus Notes 4.x, the path variables must be added manually. This is a limitation of Lotus Notes 4.x. When using Domino version 6, you will not be able to send mail from personal accounts. You must use a generic account.
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Do any of the Canon imageRUNNER security features impact the installation of eCopy ShareScan OP?

Support: Frequently Asked Questions
Yes. Secure Sign On (SSO), Simple Device Login (SDL), or Department IDs must be turned off before the installation and configuration of eCopy ShareScan OP. These security features can be turned back on after completing installation and configuration of eCopy ShareScan OP. Yes. Starting with eCopy ShareScan OP version 1.1, the product supports the following languages: English, French, German, and Spanish.
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Can I use animated Graphic Interchange Format (GIF) files for eCopy ShareScan OP connector buttons?

Support: Frequently Asked Questions
eCopy does not recommend the use of animated gif images for connector buttons. Animated gifs require significant imaging resources on the MEAP -enabled device and degrade overall performance. If using the Remote logon feature, all users excluding Domain Administrators, must be explicitly added to the users list within Action>Display User within the Services Manager.
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Can I get more than one IP address?

ResNet Frequently Asked Questions
Yes, if there are addresses available. Please note that additional IP addresses are granted on an "as available" basis, and are not guaranteed. The number of available IP addresses is finite, and additional addresses beyond the first may need to be refused, recovered, or revoked by ResNet without advance notice. In all cases, there is a maximum of two additional IP address beyond the first which ResNet will provide.
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How do I find the IP address of my computer?

Radmin - PC Remote Control Software - Radmin 3 - Frequently ...
Open Start/Run dialog and enter "cmd". Then at the command prompt enter "ipconfig". Another way to know the IP address of the computer is to move your mouse pointer over the Radmin server tray icon. It will show you the list of IP addresses.
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What if my address has changed?

NMFS Permit Shop FAQs
It is important that you keep your permit information current. You may change your address when you renew your permit by speaking to a Customer Service representative at (888) 872-8862, or entering your new address as you renew via this website. If you move after you've renewed your permit, please call Customer Service and provide your new address. Your permit will be re-issued."
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What is IP Multicast?

Frequently Asked Questions | Shared Network | MOREnet
Multicast allows a host to efficiently send a single IP packet to multiple destinations. The packet is replicated as necessary by routers throughout the network without ever having more than one copy of the packet traverse a particular network link. The sender doesn't need to do anything special or even know about all the designations. It simply sends the packet to a special IP address called a Multicast Group.
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How can the IP address of a Test Box be changed?

FAQs
Please send us the new IP address, netmask & default router at least two working days before the renumbering should be effective. TT-ops will notify you when the change has been configured. When your new addressing schema is ready, press the reset button to reboot the machine. After rebooting, ping the new IP address to make sure that the box is there. Data-taking will restart automatically.
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What is a Static IP address used for?

Mercury Network High-Speed Frequently Asked Questions
A static, non-firewalled IP address means that your computer will have the same globally accessible IP address every time you are on-line. This can be useful for letting people connect directly to your computer, like is needed for some kinds of multi-player gaming, file-sharing, and remote computer access. Be advised that with the Static IP address add-on, your IP address is globally accessible, and comes with no firewall protection from Mercury Network.
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What is IP multicast channel zapping?

Prosilient Technologies - E2E Service Performance Management
The Multicast Channel Zapper is a session type performing 'zapping' between a configurable set of multicast channels. This session type is intended to be used to measure/supervise the network's ability to process and handle IGMP join and leave requests. The Zapper will loop through the channel list in a round-robin fashion, joining and leaving the multicast channels with a configurable zap interval to measure the following quantities for each channel:
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Why don't you use IP Multicast?

Frequently Asked Question (FAQ)
IP Multicast is an extension of the Internet Protocol, the protocol that make the Internet work. It supports multicast at a low-level protocol and is, in theory, more efficient than End-host Multicast. However, IP Multicast is not widely available. In fact, the original version of Jungle Monkey used IP Multicast, but we abondoned it because we couldn't find any users who had it.
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How do IP multicast tunnels work?

The MBONE FAQ
IP multicast packets are encapsulated for transmission through tunnels, so that they look like normal unicast datagrams to intervening routers and subnets. A multicast router that wants to send a multicast packet across a tunnel will prepend another IP header, set the destination address in the new header to be the unicast address of the multicast router at the other end of the tunnel, and set the IP protocol field in the new header to be 4 (which means the next protocol is IP).
Related Questions

How does IP-Multicast work?

Vypress Messenger FAQ (Frequently Asked Questions)
IP-Multicast works by enabling network systems to join a multicast group that is identified by a multicast address. Multicast addresses are in the range of 224.0.0.0 to 239.255.255.255. Vypress Messenger and Vypress Auvis can join to an unlimited number of multicast groups. For example, when a desktop user joins the address, 225.100.100.100, all of the messages sent to that address from any other system will be received.
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Can the people I talk to get my IP address?

BitWise IM - FAQ
Yes, but this is the very nature of direct connections. BitWise bypasses the server, so your PC must know where to send the messages (i.e. what computer on the Internet). Without sharing your IP address, nobody could connect to you, and BitWise wouldn't be very useful at all. You can't have it both ways: you can't have direct connects and not reveal your IP address. Does revealing your IP address constitute an insecurity? We do not believe so.
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Why does my SERVER_NAME show up as an IP address?

Microsoft Index Server Guide: Frequently Asked Questions
The browser being used does not set the Host: HTTP header. The SERVER_NAME CGI variable is set from the Host: HTTP header, but only if this is set by the browser. (Note that this header is not set by Internet Explorer 2.0.) The IIS parameter ReturnUrlUsingHostName is not set. Set the registry parameter at W3SVC\Parameters\ReturnURLUsingHostName to allow using the fully qualified domain name of the local host. See the IIS documentation about the ReturnURLUsingHostName registry parameter.
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Can I get a static or dedicated IP address?

CheaperWebHost.com - Frequently Asked Questions (FAQs)
In general, a static or dedicated IP address will only be available in conjunction with SSL. Please contact us at sales@cheaperwebhost.com with your needs.
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How do I get an IP address range for domains?

RCF Frequently Asked Questions
For example, if you want to get the range for *.doubleclick.com. That is unfortunately not possible, since it is a feature of DNS, and only through DNS related to IP's. You have to use name lookup tools to find out the domain, and use the address range specified by the nameserver. This example is a very peculiar one. Last time I researched, some months ago, www.doubleclick.net has 16 different IP addresses, in 3 different subnets.
Related Questions

My address has changed. Who do I notify?

Frequently Asked Questions
Call or e-mail the Bursar's Office. Include your account number and updated address and telephone number in your correspondence. Former Students: Bursar's Loan Collection Desk (626) 395-6752 or megin.soriano@caltech.edu or rachel.eshom@caltech.edu.
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My email address has changed. What should I do?

Ecamm Network - General Frequently Asked Questions
No problem. Send us an email address change request. Remember to include your old and new email address. If you're not sure about your old email address, then be sure to include your full name so we can look up your order.
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Where do I get my dept code address changed?

The office of Academic Planning and Budget has the ability to update the Campus Hierarchy table. This table designates ledger distribution to the campus. To update your department code address, please contact Betty Mora (bamora@ponet.ucla.edu).
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How do I get my name or address changed on this account?

DWD: Frequently Asked Questions
Call the Indiana Debit Card Customer Service Center at 1-888-393-5866 to change the address on the account.
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