Click Delete Files. (Click OK in the Delete Files pop up window) • Do not check the "Delete offline connect box" Pull down the Help menu of your Windows Media Player (you may have to maximize the player window to access the Tools menu) If you are not running version necessary to support your Operating System you will need to download it from: http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.

This can occur when a computer does not have the correct Windows Media Video Image codecs installed. To install the necessary codecs, do one of the following: Connect to the Internet before you open a photo story in Windows Media Player 9 series or earlier, so that the Player can download the codecs. On the computer where you are attempting to view the story, download and install Media Player 10, which includes the necessary codecs.

Make sure the "with background" option is not lit. If you want to use a background, you will need to adjust the margins of your text file to allow for the video to show behind it. Earlier Versions: If you are playing text over your video in SundayPlus previous to version 2.3, and you cannot see the video picture, then it is most likely that the text file margins have been left full screen.

For Windows Media Player 7 or later, when you receive streamed content, communication occurs between the Player and a Windows Media server regarding the connection speed of your computer. If the Player communicates an incorrect connection speed to the server, the server may try to thin the stream, which means that the stream quality decreases and the Player may lose video altogether. You can prevent this from happening accidentally by manually specifying the connection speed.

In Windows Media Player, make sure codec installer is turned on. From the menu bar select Tools/Options/Player/Auto Upgrade/Enable automatic codec download Your computer or your service provider may have a firewall or a proxy server that is blocking receipt of Video. Try disabling your firewall or change your settings to accept. Your connection speed is too slow. If you are on Cable, you may be experiencing a slowdown in your network. If you are connecting using a 28.

Make sure you have the DivX codec installed correctly. If you do, then try reducing the video resolution to 800x600 or 640x480. You can also try changing the color depth to 24 or 32 bit.

Verify that your system volume and/or speakers are not muted or turned to a very low setting. Also, verify that there are no other streaming applications running on your computer. If you continue to have trouble, we recommend the following change in Windows Media Player:

Please adjust the preference of your Real Player for the most reliable video by opening Real Player and going to Tools-->Preferences-->Playback settings. Set buffer play to 45 seconds. Then click on Hardware in the prefernces menu and Video Card Compatiblity at the bottom should be set to most reliable or Use Optimized Video Display Unchecked (depending on your version of the Real Player). Currently, the program is set up to send both greetings. However, if you are not having a party at Chuck E.

The video has been configured to use some of your Internet connection on ISDN or DSL and nearly all of connectivity if you're using a modem. Your connection speed can fluctuate, if the speed drops, the video will stop because this uses the majority of your connection speed.

Adequate Bandwidth for streaming both Video and Audio, may not be available through your internet connection. Window Media players often drop the Video frames and play just the Audio in cases where bandwidth is not enough for transmitting both Audio and Video.

Is the volume turned up? Make sure you have the correct audio codecs installed and that your sound card supports the audio format.

Some Windows Media files (such as the streaming video in the courses) may not play correctly on Mac OS X computers without downloading the Flip4Mac player (free) from the Microsoft web site. After downloading the free player, the course streaming video plays correctly in the Safari browser. Some video files may not play correctly on Mac OS X computers without downloading the free DivX codec from the QuickTime Components page or the DivX web site.

The audio and video files require you have flash player (version 6 or higher) installed. Click here to download and install Macromedia Flash Player.

You may be watching the web page on a dual monitor configuration. If you are, make sure that the video is on your primary monitor. If you are not using a dual monitor and the problem persists, please visit our video and audio settings text page for further assistance.

First ensure your speakers are turned on and are not muted. If problem persists, please visit our video and audio settings text page for further assistance.

You can either drag and drop the URL to the OnNow area in TVedia, or use TVedia???s context menu to enter a URL to play.

If you're experiencing difficulties with the audio or video clips, you may need to install the latest Flash Player update.

Click the 'settings' tab on the record screen to gain access to the buttons that open the video or audio settings panel. For video settings, choose your camera from the list (you may also have to click on the small video rectangle to make your image appear). Sometimes the camera can't be 'shared' between applications, shutdown any application that is or has been using the camera. For audio settings, choose your audio input and set the level.

This is often caused by a mvpmc choosing to play a silent audio track over one with sound. Try using the MENU key and changing the audio stream in the audio stream menu.

First, check to make sure your speakers or headphones are plugged into the audio output adapter which is usually located in the back of your computer. The steps for checking this are described in detail in Section 12: Audio Cable Setup. If you're using external speakers make sure they are plugged in and turned on. Also, make sure your system volume level is turned up high enough. This is described in Section 12: Setting Output Volume Levels.

When you play an audio file the sound content of the audio file replaces your microphone input. The other participants hear the sound, but you do not as RAT does not loopback your input. NB use the command line flag -allow_loopback to enable loopback.

All-Access Macintosh compatibility is coming soon.CSTV is currently focused on delivering an OS X solution to the MAC community. CSTV is working with our technology partners to make the necessary platform changes to be compatible with the MAC. Please check the site for updates. Flip4Mac plug-in (by Telestream) ? Free download: With Flip4Mac, you can play Windows Media files (.wma and .

Can you ensure that your have downloaded the latest updates from the windows update site at http://update.microsoft.com to ensure you have the latest version of the Microsoft directX drivers. Open Windows Media Player (WMP) from the Windows ???Start??? button or from the shortcut on your desktop.

In 99% of all cases, this is caused by Nero's MP4 splitter (NDparser.ax) interfering. Most users have a working version of it, and then you usually never notice it since it just works (you won't get Haali's tray icon though). However, for some, seemingly random, users it's broken and doesn't provide either video or audio output. The solution to this problem is to unregister it, after verifying that it is indeed the culprit. This is most easily done using the CCCP Insurgent.

While generally fast to load, video can take 30-50 seconds display. If video does not appear at all, you may be running a content filter, antivirus application or proxy accelerator that is preventing the streaming of video content. Please turn off these services and try again. If the problem persists please contact us here.