This can happen when the audio stream is badly interpreted, meaning there is a problem on AVI header. To check that, you can use GSpot. It will give you the encoding bitrate mode (in the bottom right of the "Audio" part): CBR or VBR (written in green on black background). If none mode is lighted, then you just pointed out the problem. You can use the following guide (FR) to rebuild quickly the AVI header and fix the sound problem.

a first step, make sure that your PC has a sound card to play the audio and the volume on your speakers is turned up.

For the moment, and in spite of the ESS Vibratto chipset, PVR-800 can't read WMA audio tracks. This probably could be corrected in a future firmware release. You can re-encode your audio stream in MP3 following this guide here (in french).

Adequate Bandwidth for streaming both Video and Audio, may not be available through your internet connection. Window Media players often drop the Video frames and play just the Audio in cases where bandwidth is not enough for transmitting both Audio and Video.

Is the volume turned up? Make sure you have the correct audio codecs installed and that your sound card supports the audio format.

It is possible that you either do not have HTML email enabled, or do not have Java enabled. Check to see if you are enabled. In addition, you must also have a sound card and an active connection to the internet.

You probably don't have the proper software installed on your computer. Most of what you might need is free to download. Please go HERE for links to sites from which you can get what you need.. You're asking for a credit card as security, but we're going to pay by check, in full, day of the party. I'm not comfortable giving out my credit card to strangers. Ahhhh...so you don't trust me, but you want me to trust you? As an agent, I guarantee my performers payment.

Answer ? Please check your computer volume controls and/or speakers. If you are still having a problem then contact technical support.

Click the 'settings' tab on the record screen to gain access to the buttons that open the video or audio settings panel. For video settings, choose your camera from the list (you may also have to click on the small video rectangle to make your image appear). Sometimes the camera can't be 'shared' between applications, shutdown any application that is or has been using the camera. For audio settings, choose your audio input and set the level.

If you're experiencing difficulties with the audio or video clips, you may need to install the latest Flash Player update.

Check your sound card and speaker connections, make sure you have the most current driver for your sound card.

Download and install the latest drivers for your sound card. These are usually available from the manufacturer's website. It could also be a conflict with the audio capabilities of your modem. You can disable the voice modem driver in Win 95’s Control Panel | Multimedia | Advanced | Audio Device | Properties | Settings. Click on "Do not use audio features of this device." Or, remove the device entirely.

A - You need to enable compatability mode when running the mytvpal player. To do that, right click on the mytvpal player shortcut, go to the compatability tab, and click and check to disable desktop composition. Now you can run the mytvpal player in Windows Vista. In the new release version 5.3.152 or later, there is no need to disable desktop composition. A - First of all, MyTVPal can stream HD content over the Internet, most of the other players can't.

If the video is playing but you can not hear the presenter, please make certain that your computer speakers are plugged in and turned on. Also make certain that you have not muted the sound on your computer. If you are attempting to access the seminar from an office computer connected to a network, contact your technical support person to make certain that there is nothing blocking the video stream.

You need to check that the speakers are plugged into the PC and turned on - they may also need connecting to the mains. You also need to ensure that the volume is turned up on the PC. If all this is OK, it could possibly be a problem with the audio codec that is installed. Call the technical help desk on 0870 890 3420 to get help installing the codecs

A - First thing to do is make sure your speakers are plugged in and are working properly. We would also recommend closing down all your browsers and logging back into the event. If the problem still persists, please refer to the Broadcast requirements checklist to verify if your system meets all the minimum requirements for the webcast.

Many of the films are silent. To make sure that you hear sound while watching videos, please check the volume controls on your computer. Also, be sure to increase the volume on other conventional video players on your computer, such as Real Player or Windows Media. This may have an effect on your computer's master volume levels. Next, check to see if your system meets the requirements for running video. If the video still isn't working properly try troubleshooting with a different browser.

Chances are you do not have the media software required to hear/view the files. The media clips on this site require the latest versions of RealPlayer, Quicktime, and Windows Media. You can download these versions for free by clicking on the links. If you are still having problems, then it most likely has something to do with your software, connection speed, or internet setup.

If you cannot hear audio, go to "Options" menu -> "DVD Settings", choose a proper DVD Audio Decoder, such as AC3Filter (Download). Remember, you need to find out a working audio decoder in the program's DVD Setting.

Some Windows Media files (such as the streaming video in the courses) may not play correctly on Mac OS X computers without downloading the Flip4Mac player (free) from the Microsoft web site. After downloading the free player, the course streaming video plays correctly in the Safari browser. Some video files may not play correctly on Mac OS X computers without downloading the free DivX codec from the QuickTime Components page or the DivX web site.

In Windows Media Player, make sure codec installer is turned on. From the menu bar select Tools/Options/Player/Auto Upgrade/Enable automatic codec download Your computer or your service provider may have a firewall or a proxy server that is blocking receipt of Video. Try disabling your firewall or change your settings to accept. Your connection speed is too slow. If you are on Cable, you may be experiencing a slowdown in your network. If you are connecting using a 28.

Please adjust the preference of your Real Player for the most reliable video by opening Real Player and going to Tools-->Preferences-->Playback settings. Set buffer play to 45 seconds. Then click on Hardware in the prefernces menu and Video Card Compatiblity at the bottom should be set to most reliable or Use Optimized Video Display Unchecked (depending on your version of the Real Player). Currently, the program is set up to send both greetings. However, if you are not having a party at Chuck E.

The video has been configured to use some of your Internet connection on ISDN or DSL and nearly all of connectivity if you're using a modem. Your connection speed can fluctuate, if the speed drops, the video will stop because this uses the majority of your connection speed.

Make sure you have the DivX codec installed correctly. If you do, then try reducing the video resolution to 800x600 or 640x480. You can also try changing the color depth to 24 or 32 bit.

Verify that your system volume and/or speakers are not muted or turned to a very low setting. Also, verify that there are no other streaming applications running on your computer. If you continue to have trouble, we recommend the following change in Windows Media Player:

I can only see the black screen/the graphics is messed up/the game says my video card is not VESA compatible/no SVGA card is found.

Firstly ensure you have selected the same input that you have used to connect the external equipment to the receiver. For example you will need to select the DVD input on the receiver if you have connected the DVD player to the input labeled DVD on the back of the receiver. If you have connected the video output from your equipment (e.g. DVD player) directly to your TV ensure you have selected the correct AV channel on the TV.