EarthLink will provide you with the hardware, software, and technical support necessary to get online. You will need to verify that your computer is equipped with a Network Interface Card. Within 7 to 10 days after your activation date, we will send you an EarthLink Installation Kit, which contains the hardware you will need to self-install your EarthLink DSL.

EarthLink will send the equipment you need and simple instructions on how to set up your EarthLink Wi-Fi service. The self-install guide includes step-by-step instructions and easy-to-follow diagrams. If you need help with the self-installation, you can contact EarthLink Customer Support at 1.877.WIFI.HELP (1.877.943.4435)

EarthLink Small Office DSL gives you high speed Internet access by converting your existing analog phone line into a high speed digital phone line. Using ADSL (Asymmetric Digital Subscriber Line) technology, EarthLink Small Office DSL delivers up to 3.0 megabits per second connection rates (which is up to 70 times faster than dial-up based on the average speed between a 28.8k modem and a 56k modem*).

Yes, your DSL service will not interfere with your current phone system. However, EarthLink Small Office DSL will not work on a digital phone line, a roll over line or a line that is part of a hunt group. We suggest that you install your Small Office DSL on an analog fax line. This line must be provided by your local phone company (Bell South, SBC, Verizon, etc.), not a third party voice provider (AT&T, MCI/Worldcom, etc.).

Yes, your DSL service will not interfere with your current phone system. We will install EarthLink Small Office DSL Plus on a separate phone line, so your phone system will not be affected.

You are a company with 1-5 employees and want to share a single connection with a router to get your network connected to the Internet.

Unlike the consumer ADSL (Asymmetric Digital Subscriber Line) service, Small Office DSL offers faster upload speeds (768K vs. 128K), a static IP address, a router that can network up to four computers, and technical support from our award-winning dedicated priority business support team.

You are a company with 1-8 employees and want to share a single connection with a router to get your network connected to the Internet.

EarthLink Small Office DSL Plus provides high speed instant Internet access designed for the needs of small to medium size businesses. Using ADSL (Asymmetric Digital Subscriber Line) technology, EarthLink Small Office DSL Plus delivers up to 6.0 megabits per second connection rates (which is over 100 times faster than dial-up based on the average speed between a 28.8k modem and a 56k modem*).

EarthLink will install the DSL line and confirm that the router and the line are working properly. If necessary, the installer will run additional cable to connect the DSL line from the phone closet to the jack in your office, additional charges may apply. If extensive inside wiring is required, it may be necessary to hire an independent contractor to complete this work for you.

No. FCC regulations for installing the dish and pointing the antenna are very stringent and, therefore, must be professionally installed by an FCC-certified installation technician. The Federal Communications Commission Radio Station Authorization, file number SES-MOD-20010205-00298, defines federal regulations for the installation and activation of two-way satellite Internet access devices.

Connection speeds are not guaranteed and will depend on many factors such as the length and condition of the telephone wires connecting your house to your central office and general conditions on the Internet at any given time. As such, EarthLink offers a "best effort" service. That means we don't offer any throughput guarantees, but we will always do our best to provide you with the fastest connection your specific conditions will allow.

Your monthly fee depends upon the speed that is installed at your location. Detailed pricing information is available online.

The Small Office DSL Router uses Network Address Translation (NAT) for routing purposes. This acts as a firewall in that it provides basic protection from some of the most common incoming attacks. NAT makes the machines on the local network behind the router more secure because the client computers on the local network use IP addresses that are reserved for use on internal networks only.

EarthLink Small Office DSL can support from one to eight simultaneous users. For a higher number of users, check out our Business DSL. Our sales consultants will help you pick the best speed for your unique needs.

Connection speeds are not guaranteed and will depend on many factors such as the length and condition of the telephone wires connecting your house to your central office and general conditions on the Internet at any given time. As such, EarthLink offers a "best effort" service. That means we don't offer any throughput guarantees, but we will always do our best to provide you with the fastest connection your specific conditions will allow.

Your monthly fee depends upon the speed that is installed at your location. Detailed pricing information is available online.

The Small Office DSL Router uses Network Address Translation (NAT) for routing purposes. This acts as a firewall in that it provides basic protection from some of the most common incoming attacks. NAT makes the machines on the local network behind the router more secure because the client computers on the local network use IP addresses that are reserved for use on internal networks only.

EarthLink Small Office DSL can support from one to five simultaneous users. For a higher number of users, check out our Business DSL. Our sales consultants will help you pick the best speed for your unique needs.

DSL technology takes advantage of your existing phone line. While regular phone calls are transferred at relatively low frequencies, DSL data is transmitted at much higher frequencies. Both types of transmissions can occur simultaneously, without interference. Voice and digital data are separated by a splitter placed in your home or office. The splitter sends voice transmissions to the telephone, and digital data transmissions to a DSL modem. Fax machines will operate as usual.

Anyone get find these instructions online. One place you can look for guidance is BroadbandReports.Com. See: http://www.dslreports.com/faq/wiring

Approximately two to four weeks. During this time, we work with your phone company to provision your phone line for DSL. Installation steps may vary depending on several factors, including how quickly your line can be qualified, and whether you need to be home for your service activation date.

EarthLink Small Office DSL is a business-class product. It is designed to economically meet the needs of business customers by including features such as a router, a static IP address, DNS services, and dedicated priority business support, at a fraction of the cost of traditional dedicated services.

First, you need to automatically check to make sure that your computer meets the ADSL minimum system requirements. After you place your order for ADSL, we will send you a filled contract. After you signe it andwe verify the ADSL is available, you will receive ADSL self-install kit. The kit will walk you through the installation process, including installing your ADSL modem and other ADSL equipment (splitter, cables), and installing your ADSL software. Instructions are included in the kit.