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Frequently Asked Questions

When installing a free upgrade, do I need to uninstall the older one first?

Text reading software FAQ - questions and answers about Text...
No. Simply run the installer, installing into the same directory as you previously installed in, and the upgrade will automatically install over the old version. It will also remember that you've purchased and keep your settings. Whenever asked this questions, we recommend always keeping the newer files already on your PC by answering No To All.
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What do I need before installing?

MARS : MOHS Automated Reporting System
Make sure that the computers you plan to use are adequate for our software by looking at the system requirements on the Mohs Software Info page. Take special note of the fact that Microsoft Access 2003 is required for M.A.R.S to run. Access is a database software that comes with most Office 2003 packages, so your computers may already have this software. If not, it can be purchased from Microsoft for a reasonable price.
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Will I need to reboot while installing DRD?

Dynamic Root Disk: Frequently Asked Questions
On HP-UX 11i v3 (11.31) systems, there are no required patches for DRD so installing DRD will not cause a reboot. Neither DRD nor its corequisites require a reboot. However, one of DRD's corequisites, patch PHCO_34195, does have a further corequisite on two other patches, PHKL_33024 and PHKL_33025, that do require a reboot. Most systems will already have these two patches installed and will have no need for a reboot.
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I need help installing, using or updating Apple Software, what should I do?

Frequently Asked Questions
For help with installing, using or updating Apple Software, or for help in getting your Apple product set up or serviced, please refer to the support options listed below. Apple Products - Standard Telephone Support Apple's Support Site provides the most comprehensive support information available from Apple. This support includes software updates and utilities, technical support, and product information available 24 hours a day, 7 days a week.
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Do I need to uninstall RSIGuard before installing a newer version?

Using RSIGuard FAQ
It is not necessary to uninstall RSIGuard before installing a newer version. The best way to get an update is to click the Help menu, and select "Check for RSIGuard Update". This will automatically update you. However, if you have downloaded an update manually, you may wish to exit RSIGuard before installing the new version to avoid needing to reboot Windows.
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Do I need to uninstall before installing the newest version?

EZBack-it-up Frequently Asked Questions (FAQ) -- rdcomp.net
No. You may install a newer version of EZBack-it-up over an older version without first uninstalling that older version.
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What do I need to do before installing the program?

Frequently asked questions
Make sure you have removed any other anti-virus or firewall software. Supanet anti-virus should never be run in conjunction with other anti-virus software or firewalls as it will lead to problems.
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I need an ISDN line installing, what do I do?

Frequently Asked Questions - Faq - Newcastle University
We have ISDN connectivity available through the dialup service. An ISDN line is just like an external phone line and is not part of the campus network. You need to contact the Telecoms Team who will discuss your needs and arrange for installation.
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What if I need help downloading or installing?

Frequently Asked Questions - WaveBreak Software
We have provided a complete downloading and installation guide for our software, for both Microsoft Internet Explorer and Netscape Navigator. Click here to read it. And if you need more help, our Support Department is only a mouse click away!
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What do I need to do before installing a swimming pool?

City of Pickering - FAQ - Clerks
You should review the City By-law respecting residential fences and swimming pool enclosures (By-law #425/76); and fill an Application for Swimming Pool Enclosure Permit. Both documents are currently provided as PDF files. If you have additional questions, please contact us. Use our website feedback form, send an email message directly to one of our departments, or send email to the webmaster.
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What if I need help installing it?

TD CanadaTrust - Products & Services - Electronic Banking
For specific help with the installation of the free trial please view the Symantec Installation guide. For general help please visit the Symantec online support site and select "Free Online Support". There is also fee-based technical phone support available, if required.
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What do I need to know about installing my own mailbox?

Welcome to the City of Sartell, Minnesota - FAQs
If you install a mailbox, please contact the city at 253-2171 for a copy of the city "mailbox specifications", or go to the Public Works section of this web site. This gives instructions on the construction of mailboxes, which the council has approved. Residents are responsible for the clearing of any snow that needs to be moved to allow mail delivery after plows have gone by.
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All I need is help installing MySQL. Can you do this?

Support packages available
We have two installation support options. Both run for 30-days and are designed to get your MySQL database environment properly installed, configured, and running on one server, and answer all your getting-started questions. We'll work with you by email, phone, or online chat (ICQ).
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What do I need to do before I begin installing the product?

Rainfinity : Support : RainWall for Check Point Support FAQ
Install Check Point VPN-1/FireWall-1 -- before proceeding with the installation of RainWall, first install Check Point VPN-1/FireWall-1 software on all machines that will be used in the cluster and enable VPN-1/FireWall-1 state synchronization. Know Your Network -- Before installing RainWall, you must know your network configuration. You should know which IPs you will be using for your external & internal VIP pools, and know the primary IPs of all the machines in your cluster.
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Do I need to test my water before installing this system?

Ryan Technology
Yes! Our Total Water Management Program includes all water tests required or you may be able to obtain some of the water test requirements from your municipal water supplier or have your well tested by an independent lab.
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Do I need to turn my computer off when installing the PenDrive ?

PenDrive - USB Flash Drives - Frequently Asked Questions (FA...
No, the PenDrive is a hot plug and play device. You can install the PenDrive anytime you want, even with the computer on.
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What do I need to do before installing Windows SteadyState?

Windows SteadyState: FAQ
Defragment the hard disk before setting up Windows Disk Protection. (This is important because the Disk Protection cache needs a large contiguous portion of disk space to perform optimally.) Best practice is to clean and update everything you can on the computer before installation.
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What do I need to do to my car before installing a supercharger?

Flyin' Miata 1 800 FLY MX5s
Your car needs to be in good mechanical shape. Problems such as overheating, overdue maintenance and pinging will NOT be solved by increasing engine power! Do a compression test and a leakdown test to make sure the engine is healthy. Perform all scheduled maintenance such as fuel filter changes. Make sure your handling and brakes are sorted out. Before installation, run a couple of tanks of premium fuel through the car.
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How do I go about installing TNOS?

TNOS Installation
Modify the 'autoexec.nos' file for your needs, or convert one from TNOS/Dos or another variant of xNOS Before connecting TNOS/Linux to a TNC: You should look in the /etc/rc.d directory and see if you have an rc.serial file. If you do, examine it, as it MAY need to have some changes made to it before the serial ports will be ready for use.
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Do I need to do anything special before installing the software?

Lotto Buster Frequently Asked Questions
Before installing Lotto Buster be sure to close all other programs, including any programs that operate in the background such as anti-virus programs. These open programs can lock shared system resources that are required as "exclusive" by the SetUp program.
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Do I need to do anything special after installing the software?

Lotto Buster Frequently Asked Questions
Yes. After installing the software, you should restart your system. This is required in order for your system to recognize the new components installed by Lotto Buster. Also, If you are running Windows Vista you will also need to set your Lotto Buster launch icons Compatibility tab to ''Run this program as an administrator''. After installing Lotto Buster you will also need to download the databases for the games you wish to play. This is done using the ''Download Data Base From Web'' function.
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I am installing a fence, do I need a permit?

City of Gulf Breeze, FL - Department of Community Services
Fences do not require a permit; however, there are certain rules and regulations that restrict their height and placement. Please call us for further information.
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What do I need to do to my car before installing a turbo?

Flyin' Miata : Turbochargers : FAQ
Your car needs to be in good mechanical shape. Problems such as overheating, overdue maintenance and pinging will NOT be solved by doubling the engine power! Do a compression test and a leakdown test to make sure the engine is healthy. Perform all scheduled maintenance such as fuel filter changes. Make sure your handling and brakes are sorted out. Before installation, run a couple of tanks of premium fuel through the car.
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Do I need to uninstall MBSA 1.2.1 before installing MBSA 2.0?

MBSA 2.0 Frequently Asked Questions
No, MBSA 2.0 will install into a separate folder and can be run concurrently with MBSA 1.2.1. Once the changes in functionality between MBSA 1.2.1 and MBSA 2.0 have been thoroughly reviewed, you can uninstall MBSA 1.2.1 using Add or Remove Programs. Before removing MBSA 1.2.1, we recommend that you review Microsoft Knowledge Base article 895660 to ensure full coverage for products in your environment.
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What do I need to be aware of before installing verison 9?

NTU Library: EndNote
You must uninstall the earlier version along with the EN7CWYW files for word. These are located in either If you are collaborating with other researchers or project members on a paper, do make sure your collaborators are also upgrading to the same version. Libraries created or documents formatted in EndNote 9 cannot be used or edited with EndNote 7 or earlier versions.
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Do I get support if I have questions or need assistance installing it?

FAQ
Certainly! Visit our website's Contact Us page and we'd be glad to answer any questions you have. or contact us now . CLICK HERE to send us an email message. One of our representatives will respond promptly.
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Is there anything else I need to know about installing a log cabin?

Garden Buildings timber log cabins Essex London | FAQs
While we can't anticipate every question, we'll certainly be happy to provide you with any additional answers and information you might need or want.
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Do I need new telephone equipment installing?

free Frequently Asked Questions
No, not for non-geographic numbers, you equipment and lines and exsisting numbers will all work as they currently do. No, your calls are received as normal, the only difference being, the caller dials your non-geographic number which is routed to your existing telephone line. A non-geographic number will not stop you from receiving calls on your standard telephone number but do not forget, you are paid to receive calls on your non-geographic number.
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Do I need to uninstall the demo before installing the full version?

TurboIIS HTTP Compression and Optimization for Internet Info...
No. You will be prompted to uninstall any previous versions of TurboIIS during the installation process. Top
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