This person, on the other hand, seems worthy of an answer. He has exhibited problem-solving intelligence rather than passively waiting for an answer to drop from on high. In the last question, notice the subtle but important difference between demanding “Give me an answer” and “Please help me figure out what additional diagnostics I can run to achieve enlightenment.

J. Random Hacker's response to this is likely to be ?Right. Do you need burping and diapering, too?? followed by a punch of the delete key. This person, on the other hand, seems worthy of an answer. He/she has exhibited problem-solving intelligence rather than passively waiting for an answer to drop from on high.

Please read the solicitation again. If you still have problems, call 1-800-490-9194, or send a web-based inquiry as instructed in the RFA. Typically, you will receive a response within 2 business days.

email: blackboard-help@newcastle.edu.au

Microsoft have a troubleshooting Windows Media Player FAQ, which is maintained by their Windows Media Player SUPPORT CENTRE.

Note: you can ask questions related to Windows machines if they are about a program that does have an official Windows build, or interacts with Windows machines (i.e., Samba). Just don't be surprised by the reply that the problem is with Windows and not the program, because Windows is so broken in general that this is very often the case.

No. I'd need hands-on access to your machine to troubleshoot this. Go ask your local Linux user group for hands-on help. (You can find a list of user groups here.) Note: questions about installing Linux may be appropriate if you're on a forum or mailing list about a particular distribution, and the problem is with that distro; or on local user groups forums. In this case, be sure to describe the exact details of the failure.

Because of PayPal’s complex security system, you might encounter a problem with using your credit card. If you have received the error message, “The credit card you entered cannot be used for this payment. Please enter a different credit card number,” it is possible that your credit card(s) might be flagged for one or more of several reasons. After a long phone call to PayPal about this issue, they informed us that this could be attributed to any number of possible reasons.

Yes. In FireFox, look for a blue exclamation point icon in the lower left-hand side of your screen; it's just to the right of the lock icon. Click the exclamation point icon and in the "Blocked Popups" window that appears, click "Unblock Site". Next, select your browser refresh button and you should see the RefWorks login screen.

Give it a good try. If you let the computer set for longer than 20 minutes when entering the shop, it will probably time you out and boot you off. To avoid that problem, use the "save and complete" later button. Try closing your browser and attempting to enter a second time. If you are still unsuccessful, save as much of what you entered as you can. Copy the error message onto an email and send it to your Account Manager's email address.

We have had some reports of performance problems with dual-core and multi-processor machines. If you are experiencing decreased performance with either a dual-core or multi-processor motherboard, you might want to try this patch from Microsoft.

If a serious personal situation is affecting your academic standing, CAPS can serve as a liaison with the academic units in the University (such as deans' offices and college advising offices). We also will handle requests for Medical Leaves Of Absence (MLOA) for mental health reasons and returns from these medical leaves of absence. The purpose of such MLOA is to allow a student to leave the Cornell University environment to get well and eventually return and succeed academically.

Please read the solicitation again. If you still have problems, call 1-800-490-9194, or send a web-based inquiry as instructed in the RFA.

Be sure to follow that instructions and that your computer system meets the basic requirements for using the software. If you still have problems, please contact us for help installing the software.

Please read the solicitation again. If you still have problems, call 1-800-490-9194, or send a web-based inquiry as instructed in the RFA. Your will receive a response within one business day. Calls to the contact person, Stephanie Willett, are typically responded to in two business days.

Regretfully, no; that is your instructor's job. We have full schedules that do not allow time for private tutoring. Since our LabPaqs are to be used in conjunction with a formal course of study, we assume students can obtain additional guidance from their own instructional supervisors.

The video iPod will only accept movies with audio tracks in the AAC format. Snapz Pro X 2 can not save the audio track as AAC, so movies created by Snapz Pro X 2 that include an audio track can not be played on the video iPod. We're looking into a solution for a future update to Snapz Pro X 2. Movies created by Snapz Pro X 2 with no audio track that are up to 2.5 Mbps, 30 fps or less, 320x240, Baseline Profile up to Level 1.3, and saved with the H.264 codec can be played on the video iPod.

Go to the control panel, click on 'Internet options' and then go to the 'connections' tab and make sure 'Always dial my default connection' is selected. If you're running a version of Nortons Antivirus earlier than 2002, you'll notice a 'nortons reference' in the POP account settings. It will look like this - 'pop3.norton.antivirus'. Remove the Norton references from the account info and just use your normal POP connection details.

You can contact us via email at info@helpinghero.com and we will respond as soon as possible. Please include as many details of the problem you are having in your email.

If you are experiencing problems connecting to USFwireless, please call or visit the ITS Help Desk during service hours.