Digital Phone is a residential telephone service. Just like conventional telephone service, Digital Phone allows you to call anyone, anywhere, reliably and easily, but for the same rate, no matter whom you call or how long you talk, locally or nationally. Call anywhere in Alabama/Florida, the U.S. (including Alaska and Hawaii), Guam, Puerto Rico, the U.S. Virgin Islands and Northern Mariana Islands.

Yes and no. All data processing within the phone is done digitally but it sends the signal through one analog (called Narrow Band) channel. This is how Voyager phones can achieve long distances.

No, not at this time. Time Warner Cable plans on making this option available soon. In the meantime, simply add Time Warner Digital Phone to your existing service.

The short answer to this question is No. First of all, there are 4 different technologies in use, and on 3 different sets of frequencies. For one phone to physically work on a different network that network must operate with the correct technology and on the correct frequency. However, this does occur in some instances. Both Bell Mobility PCS and Telus PCS use 1900 MHz CDMA, and both Fido and Rogers use 1900 MHz GSM.

Your digital converter box receives its information through the cable line, but cannot communicate back along the same line. The phone line allows the box to dial our system at rare intervals, sends a quick burst of information, and disconnects in a matter of seconds.

Time Warner Cable will have to upgrade your cable system before Digital Phone Service can be made available. We will announce Digital Phone's availability as this is accomplished.

To order Digital Phone, you can pre-register online? or call us and a Customer Care representative will take your order, collect the information needed to provide your Digital Phone and schedule your installation.

Bright House Networks Customer Care is available 24/7/365 days a year. You may? contact Customer Care? or submit a support request with our Digital Phone Support Form.

If you have a question about your monthly statement or service,? contact Bright House Networks Customer Care.

No, you do not need a computer to make and receive calls with FirstDigital. The VoIP adapter can directly connect to your modem without a connection to a computer. Digital phone service is a great alternative to traditional phone service. You will experience the same reliability as traditional phone service with the pristine voice quality of digital phone service. FirstDigital packages offer a better value than traditional phone packages.

FirstDigital packages include 10 popular calling features of your choice, and most packages include unlimited local and domestic calling making digital phone service a better value.

Yes, FirstDigital service provides enhanced 911 services, which transmits your address and phone number to emergency services should you need to use this service. Please note that First Communications FirstDigital's 911 services do not work like traditional 911 services. First Communications FirstDigital and 911 services will not work if your broadband Internet is not working properly, if you change your address with providing the new location, or if there is a power outage.

Verify that the Digital Phone Terminal power cable is connected to the battery pack, and that the cable from the battery pack is connected to a working power outlet. If you need further assistance, please contact technical support.

No, there is no charge for switching to Digital Phone. Installation is free at this time. And Time Warner Cable gives you a 30-day money back guarantee with all of its services.

A simple way to know if you will save money is to add your current local bill and long distance bill together (excluding international charges). If the total is more than $44.95 per month, chances are you'll save by switching to Digital Phone service. Digital Phone service also offers the convenience of unlimited calling within the United States, so you never have to worry about your bill going up in any particular month.

Your Digital Phone Service calling plan charges will appear on your Time Warner Cable bill. Additional charges for any calls made to international locations (excluding Canada), Directory Assistance and Operator Services will appear as line items on the same bill. Call details are available online through "My Account" at www.twcable.com/digitalphone.

Yes, absolutely. Safety is an important consideration and Digital Phone provides enhanced 911 service. Please note that if there is a power outage that affects your cable signal, your Digital Phone service will not be available until the power is restored.

Analog phone systems are found in most houses in North America which provide a direct connection to your telephone provider (ie. Bell Atlantic). With analog phone lines, modems automatically dial a phone number. Digital (PBX) phone systems use higher current than analog phones (and can burn out modems that do not have a digital line guard). Digital phones send information from the handset to a PBX in digital format.

All of our Sensaphone products require attachment to a standard telephone line that would support a fax, modem or any analog telephone. If your office uses a PBX with digital phones, simply have a fax line installed for the Sensaphone.

If you have a question about your telephone bill or service, contact Time Warner Cable at 1-888-TW CABLE. If your problem is still not resolved, you may contact the consumer hotlines at the California Public Utilities Commission or at the Federal Communications Commission. The hotline staff will review rules with you, advise you of your rights, and, if needed, work with you and the company to try to resolve your problem.