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Frequently Asked Questions

What about other software for the BlackBerry?

NIH BlackBerry FAQ
There are several web sites that you can visit that have downloads of applications for the BlackBerry Handheld devices. Here are a couple of them:
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Do I need to install the Blackberry desktop software that came with my Blackberry?

BlackBerry Frequently Asked Questions, Information Technolog...
No, you don’t need to install the desktop software. If you do, it will try to set up the Redirector Service and ask you questions about your Lotus Notes email account. You do NOT want to do this. Let the Blackberry sync through the cellular service, not through the redirector service. This software can be used to install additional applications, however.
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Will an update be available for BlackBerry devices enabled with BlackBerry Connect software?

BlackBerry
What should I be aware of as an Aliant/Sasktel/MTS subscriber? Resolutions to DST Changes for the BlackBerry Enterprise Server System Administrators
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What is a Blackberry?

Information Systems Designated Procurement: Hardware
The RIM Blackberry is the HHS standard PDA for all handheld devices needed for e-mail or for voice and e-mail communications. PDAs are palm-sized computing devices that provide users with constant access to locally stored information and may also provide wireless connection to e-mail, Internet, and/or voice communications.
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Where can I download the latest firmware/software for my Blackberry?

IntelliGolf Frequently Asked Questions
eAccess Solutions provides links to carrier/device-dependent upgrades for your Blackberry by clicking here.
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What if someone steals a BlackBerry smartphone, changes the software and then returns it?

BlackBerry - BlackBerry | Wireless Handheld Devices, Softwar...
Each time a BlackBerry smartphone boots up, the Boot ROM checks the authenticity of the Java® Virtual Machine and the Operating System. The Java Virtual Machine then checks the integrity of the BlackBerry software. If any of these checks fail, the smartphone does not boot up. In order to successfully change the BlackBerry software, an unauthorized user would need to change the Boot ROM, which is non-trivial and requires access to the device hardware.
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edit] How Do I Configure My BlackBerry To Work With Instant Messaging Software?

Instant Messaging FAQ - BlackBerryFAQ
If you do not know what BES is, please see the BlackBerry Glossary. Formerly, most IM clients required BES on BlackBerry. However, this is becoming less and less necessary. To maximize the ability to run IM software on a BlackBerry, do the following steps, depending on the carrier you use: You're in luck. These are easiest to set up Instant Messaging on. It is recommended to upgrade to BlackBerryOS 4.0 to maximize compatibility with IM software.
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FAQ - Blackberry Information - WVU Office of Information Tec...
WVU faculty and staff should contact their Expert Business Office. Students should contact AT&T directly. WVU’s representative with AT&T is April Beard, April.Beard@dobson.net or AT&T National Business Services (800) 999-5445. She can assist you in explaining the different services, plans, and devices, as well as have it configured for your WVU GroupWise account and provide training upon delivery.
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How many courses, players, and rounds can be stored on the Blackberry's handset software?

IntelliGolf Frequently Asked Questions
The Blackberry currently has a Java-based (RecordStore) database limit of 64Kb per record type. Based upon this RecordStore limit, that means you can store approximately: For those users that want to keep more players, courses, and rounds, the IntelliGolf Birdie and Eagle edition software includes the ability to synchronize all of these items to the include Windows-based IntelliGolf desktop software.
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Do I need to install the Blackberry Desktop software from the cd that came with my device?

FAQ - Blackberry Information - WVU Office of Information Tec...
No. It is not necessary to install and run the Blackberry Desktop software to enable synchronization with your GroupWise account. OIT does not recommend the use of this software. There have been instances where using the desktop software has inhibited access to GroupWise email. Documentation for your specific device can be found on this page on RIM's site.
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How can I have my alert sent to my Blackberry or PDA as a text email?

FAQ | Frequently Asked Questions :: Traffic.com
Then, when you create your alert click the radio button next to "Text Email" and select the Mobile Email address from the drop down list. click the radio button next to "Text Email" and select the Mobile Email address from the drop down list
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What about cell and Blackberry supplements?

UTHSC-H Finance - BFR - Frequently Asked Questions
No Cell or Blackberry earn codes are recorded in the Position Budget Data Entry page. However, they can be recorded in the Line Item Budget Data page for all funds excluding projects. Enter a lump sum budgeted amount for cell/blackberry earn codes in the Expenses tab using Budget pool 61004 (Other Wages).
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How do I find my BlackBerry PIN?

bplay: BlackBerry: Games and Ringtones
To find your PIN, You need to go to SETTINGS then OPTIONS then STATUS. Some BlackBerry Themes do not have the SETTINGS folder, so go to OPTIONS and then STATUS. Your BlackBerry PIN is a 8 character long hexadecimal number, with the digits 0 through 9 and A through F, i.e. 23AB9EF0.
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What are the advantages of a BlackBerry?

Chess plc - SMARTER telecoms
With a SMARTER BlackBerry, you are never far away from the office. Using a wireless connection you're 'always connected*, which means you can find out what's going on quicker than you can say 'Its a deal'. It's a proven solution to businesses with over 1 million active subscribers worldwide.
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Can I register with my Blackberry?

CMA FAQ's
Yes you can. ConnectMeAnywhere is great news for Blackberry owners. As an owner you will know that you cannot use VoIP because the OS is locked but with our service you do not have to download or install anything so its as easy as making a call! However to call your address book you need to input the first 3-8 letters of your contact's name so you will need a standard phone keypad.
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Frequently Asked Questions
Enter the 10-digit mobile number and select the carrier (Nextel 1-way, AT&T, etc.). Alerts will be cut into 150 character blocks. RSAN can also deliver full text alerts directly to BlackBerry devices without going through a corporate BlackBerry Enterprise Server (BES), thus ensuring redundancy (in case of power outages, congestion, DOS attacks, etc. at your BES). To register this way, pick "BlackBerry WebClient" as your carrier and enter your full WebClient e-mail address (e.g.: jsmith@nextel.
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Is a BlackBerry a Smartphone?

Demystifying Digital ? Digital Cameras, Digital Products, Ce...
More or less, yes. Though BlackBerrys, which are developed by RIM (Research in Motion), first gained famed for their ability to send and receive real-time email practically anywhere there was wireless cellular network, the devices have other "smart" features including organizing functionality and web browsing services. With all their built-in functionality, Smartphones are typically larger than cell phones, but not by much anymore.
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What is the over view of BlackBerry?

The Message Center Exchange Hosting
BlackBerry service from The Message Center is an integration with your BlackBerry device and the BES (BlackBerry Enterprise Server), which is synchronized with the Exchange server. This allows your BlackBerry device to stay synchronized in real time with the information on the Exchange server. That means that your contacts, calendar, tasks, and emails are always up to date...instantly
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How/where do I get a BlackBerry device?

Blackberry Frequently Asked Questions , Information Tech...
You can order a BlackBerry device from whichever vendor you would like or by filling out an IT Communication Services work order, by going to: https://tele1.louisville.edu/webapp, logging in and creating a new Cellular Services work order.
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Why are BlackBerry messages routed through the BlackBerry Infrastructure?

BlackBerry - BlackBerry | Wireless Handheld Devices, Softwar...
All messages sent to and from BlackBerry smartphones are routed through the BlackBerry Infrastructure. This helps to amortize the cost of multiple redundant connections to carriers of the BlackBerry Enterprise Server around the world. It also helps to simplify wireless for customers and optimize protocols for wireless environments. Some customers are not comfortable with the idea of their messages going through the BlackBerry Infrastructure.
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Question: How can I download a trial version of Ascendo Fitness directly to my BlackBerry?

Ascendo Fitness & Fitness Calculators Frequently Asked Quest...
If you see a previous version on the download prompt page, clear the cache using browser Options > Cache Operations and Refresh the page. To manage the Nutrition database on your PC and synchronize it with your BlackBerry, you will need to download the Ascendo Fitness Desktop, see above. When you purchase the application, you will receive instructions on how to install the full version.
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How do I configure my BlackBerry?

HOWTO: Use BlackBerry on Generic NON-BlackBerry Data Plan - ...
You will have to change its APN, just like you do for any cellphone. For Rogers, the APN is as follows: If you are using a different carrier than Rogers, you will have to fill in different APN information. There are a lot of APN lists on the Internet you can check, including this carrier APN listing, to find the APN appropriate to your carrier.
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Will my Blackberry be supported?

John Jay College - Department of Information Technology
Yes! If you have a College provided Blackberry it will be fully integrated with Exchange through the College Blackberry Enterprise Server (BES). Contacts, Email, Tasks and Scheduled meetings will all synchronize through the wireless network. Additionally, there is support for any phone that uses Active Sync.
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Can I insure my BlackBerry?

FSU Office of Telecommunications Alltel Services
PlatinumGuard Plus covers replacement of phone for loss, theft, damage, or malfunction -- A $95.00 deductible applies for loss, theft or damaged equipment; $30 processing fee for malfunctions occurring after the manufactures warranty expires.
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