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Frequently Asked Questions

What are Sundial's maintenance hours?

Information Technology Services: Sundial
Access rights are what governs how much other Sundial users can view in your agenda and also who can invite you to meetings. When you install Sundial (Oracle Calendar), the default settings are such that any Sundial user can view your busy times and can invite you to meetings. This means that other users can just see the times blocked off by events in your agenda but cannot see any details such as what the event is about or the list of attendees (if it is a meeting).
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How do I get a Sundial account?

Information Technology Services: Sundial
You can register for a Sundial calendar account by clicking the "Register for a Sundial calendar account" link on the Getting Started page. The Off-Line Agenda is a copy of your agenda that is stored locally on your computer. This Off-Line agenda can be useful in the following situations: a) If you are going to be taking the computer (usually a laptop) away somewhere with no network connection, you can still work with your agenda.
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Why can't I find someone in Sundial?

Information Technology Services: Sundial
Users who have a Sunet ID don't necessarily have an account on Sundial. They will have to go to either http://sundial.stanford.edu or http://calendar.stanford.edu to have an account automatically created.
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Where can I find training on Sundial?

Information Technology Services: Sundial
You may attend Tips and Tricks in Sundial Tech Briefings or Tech Express training (see http://techtraining.stanford.edu).
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How do I change my email address in Sundial?

Information Technology Services: Sundial
Go to Sundial web client at http://sundial.stanford.edu. Click on "Preferences" icon (the one next to wheelchair icon). In the "Edit Preferences" window, click on "E-mail Notification" tab and change your email address there.
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How do I access my Sundial agenda from the Web?

Information Technology Services: Sundial
You have full access to your Sundial agenda through the Web. The interface looks somewhat different, but all the functionality is there with the exception of Palm sync capabilities and working as a designate in another user's agenda.
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Why is my connectivity to Sundial being dropped?

Information Technology Services: Sundial
The check box "Check for entries every" may NOT be checked. See steps below to ensure that it contains a check mark. PC Users: In the Options window, expand Scheduling by clicking on the "+" sign next to "Scheduling," then click "Receive Notification" Click on "Oracle Calendar" then Preferences in the desktop client which brings up an "Oracle Calendar Preferences" window. Click on "Notification" tab, check "Check for new Entries every" and leave "minutes" text box with the default value.
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How do I synch my palm to Sundial?

Information Technology Services: Sundial
Synch instructions for Sundial can be found at http://calendar.stanford.edu. Go to "Sundial Accounts and Downloads for Stanford Faculty, Staff and Students" → Download Sundial Software
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What can we use our maintenance hours for?

myWebteam:.
The uses are many; they include content updating, Flash design, web page design, search engine optimisation and online marketing & research.
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Why doesn't Sundial detect a conflict in one of attendees' agenda?

Information Technology Services: Sundial
It is likely that you don't have viewing rights to the meeting that has a conflict. For example, the meeting that has a conflict could be a personal meeting and the attendee didn't give you any viewing rights ("View entries" or "View times only") to his/her personal meetings. In situations like this, Sundial will not be able to detect the conflict.
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Why does Sundial keep asking for my (Off-Line) password?

Information Technology Services: Sundial
Sundial uses PC/Mac Leland to authenticate the user. However you will be prompted for an Off-Line password whenever you access your Off-Line agenda. The first time you sign-in to your calendar, you were asked if you want to create an off-line Agenda. If you clicked Yes, you were asked to create an off-line password. If you created a password, Sundial will ask for your password whenever you launch your calendar.
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What do I do if I can't connect to Sundial when I have VPN running?

Information Technology Services: Sundial
Click on PC-Leland icon on the lower right lower of your desktop. It brings up a PC-Leland Status window.
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Why doesn't Sundial remember my window layouts?

Information Technology Services: Sundial
Click on "Oracle Calendar" then Preferences in the desktop client which brings up an "Oracle Calendar Preferences" window. In the "Oracle Calendar Preference" window, scroll down in the left panel, click on "General" tab in the left panel. Select "Open new session with the saved state" radio button in the "Agenda Startup" section. Once you do that, the "Save State" button will be enabled.
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My name has recently changed; how do I have my new name reflected in Sundial?

Information Technology Services: Sundial
Click on the following link to update your name information in Sundial: sundial.stanford.edu/cgi-bin/calendar-update-name.cgi. You may be asked to log in via Stanford WebAuth. Click on the following link to update your organization information in Sundial: sundial.stanford.edu/cgi-bin/calendar-update-org.cgi. You may be asked to log in via Stanford WebAuth.
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What happens to the Sundial account of an employee who has left Stanford?

Information Technology Services: Sundial
The manager of the person will need to initiate a HelpSU ticket to request to have that person's Sundial account removed. As an alternative, the manager can request to have access rights to that employee's account, or have designate rights assigned to another person. Note: that if an employee's account is deleted, all meetings owned by that employee will also be deleted.
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What is the significance of the Sundial?

City of Toronto: Nathan Phillips Square Design Competition
The Sundial was presented in 1969 to the citizens of Toronto in appreciation of Mayor Nathan Phillips and selected by him as a gift that he gave back to the City.
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What is the maintenance of the system?

FAQ - General Questions
Daily management consists of checking batteries, recording device parameters, and doing a dressing change on the driveline exit site.
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Can I import data into Sundial from Outlook, Meeting Maker or Yahoo calendar?

Information Technology Services: Sundial
No. Sundial only takes standard vCalendar (.vcsl) or iCalendar (.ics) calendar format, no other formats.
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Why doesn't my Sundial address book synch to palm on Mac?

Information Technology Services: Sundial
This is a known problem with Sundial. There is a temporary work around, but it is not very straightforward to have it set up. If you must synch your address book on Mac, please file a HelpSU request at http://helpsu.stanford.edu.
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What are Quail Run’s maintenance hours?

Quail Run Apartments - Vacaville, California
Quail Run maintenance staff is normally available from 10am-6pm everyday, including weekends, and by appointment. In case of a serious maintenance emergency, the staff is always accessible through the office phone number and our answering service.
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What are the permitted hours for construction and yard maintenance?

Tanglewood Homes Assocaiton, Inc. Houston TX
Outside construction is not permitted to start before 7:30 a.m. on weekdays and 9:00 a.m. on weekends and must end by sunset on weekdays and 6:00 p.m. on weekends.
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How is the Sundial shade installed?

solar eclips ::: autoshades and accessories ::: the secret t...
The Sundial uses two suction cups that attach to the glass at the desired width up to a maximum of 49".
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What are your hours?

Frequently Asked Questions
The Supervisor's Office and Ranger District offices are open Monday through Friday from 8:00 a.m. to 4:30 p.m. The Gladie Cultural-Environmental Learning Center on the Cumberland Ranger District in the Red River Gorge is open seven days a week from 9 a.m. to 5:00 p.m. from Spring through Fall. The Morehead Visitor Center on the Cumberland Ranger District is open year-round, except holidays, Monday through Friday from 8:00 a.m. to 4:30 p.m.
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Intensive Counseling- Frequently Asked Questions
Our offices are open Monday through Thursday 8:00am-8:00pm Pacific Time, Friday 8:00am-5:00pm Pacific Time, and Saturday 8:00am-4:00pm for appointments. Most intensive programs begin on Monday and end on a Friday. We can, however, accommodate a different start day, if needed. If you are calling in to The Center, our phone hours are 8:00am-7:00pm M-F, and 8:00am-4:00pm on Saturday. With your intensive Welcome Packet, you’ll receive information on additional numbers you can call.
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Rocky Mountain Racquet Specialists - Frequently Asked Questi...
We are open from 10am-6pm Monday through Saturday, and from Noon-5pm on Sunday. From Memorial Day through Labor Day, we extend our weekday hours until 7pm, with the same hours on the weekend.
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Frequently Asked Questions
Reference, Periodicals, Circulation, Center for Business Research, and Library & Information Science Library have the same hours. Government Information, Instructional Media Center, Special Collections, and Digital Services and Art Slide Library have different schedules that are posted on the library's website.
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GSW Admissions FAQs
The University is open from 8am-5pm Monday through Friday for normal business. Public Safety is open seven days a week, 24 hours a day, including holidays.
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Q6. What if I want to make changes to or upgrade my maintenance service plan to include more hours?

FAQS - Frequently Asked Questions
A6. To renegotiate the terms of your maintenance contract please contact your designer. They will discuss your options with you and help you to select the best plan to meet your needs.
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How do I request maintenance service for my apartment if I have an emergency after hours?

Lakes Group Apartments
You may call the maintenance beeper number and put in your phone number. Make sure you have no blocks on your phone and the maintenance person on call will return your call.
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