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Frequently Asked Questions

Can I charge my IDD calls to another department which I am working with on projects?

Computer Centre > NUS IP Telephony Service
Yes. Supposed you are working with another department A. First, approach the Phone Administrator of department A to activate for you. You will be given a charge code for your IDD calls. Enter this charge code when you make IDD calls. The costs of the IDD calls will then appear in the IPTel bill of department A.
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How do I enter the IDD Charge Code when making IDD calls?

Computer Centre > NUS IP Telephony Service
Enter Staff ID, '*', PIN, '*', Charge Code and '#' when prompted e.g. if your Staff ID is "034511", PIN is "765412" and Charge Code is "1" enter "034511*765412*1#" Enter the IDD service provide prefix and the overseas number e.g. to use Singtel VOIP dial "019<country><area><telephone num>" Note that the default Charge Code of '0' need not be entered.
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Why can't I make IDD calls?

IDD services are not activated by default. You can activate it through the Online Portal. Go to Value Added Services and click Activate IDD Services.
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What are the rates for the IDD / STD calls?

FAQ > Getting Started
You can check for promotional or the latest rates with the Whoops! Helpdesk (603-2145 4567) or the Service Provider's Helpdesk.
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How about IDD or cellphone calls?

Smart Telecommunications Pte Ltd
Yes, any smart VOICE/smart ACCESS user can make calls to over 200 destinations around the world to/from, both land/mobile phones.
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What are the CHARGE and MARBLES projects?

Autism Society of America: Environmental Health Frequently A...
These are two new projects being undertaken by the Center for Children’s Environmental Health at the University of California Davis. Childhood Autism Risks From Genetics and the Environment (CHARGE), the first and largest case-control study of autism, will look at the influence of environmental factors, the role of genetic susceptibility and the interplay between the two.
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Is there a charge for follow-up service calls?

FAQ's
Please allow 7 days for the fertilizer and weed control to take full effect. If, within 6 weeks of your application, you need more weed control or fertilizer, simply contact our office. We will send your technician out free of charge. Applications are scheduled approximately 5-7 weeks apart. If a service call is requested and it has been 6 weeks or longer since the last application, the next application will be applied instead of a service call.
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How can I make IDD calls using the NUS IDD service?

Computer Centre > NUS IP Telephony Service
Enter Staff ID, '*', PIN and '#' when prompted e.g. "034511*765412#" if your Staff ID is "034511" and PIN is "765412" Enter the IDD service provide prefix and the overseas number e.g. to use Singtel VOIP dial "019<country><area><telephone num>"
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How do I make IDD calls on my mobile phone?

PEOPLES&& FAQ
If you have registered for IDD service either by paying $1,000 deposit or applying credit card recurring autopay, you can make IDD calls by dialing :
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Can I make IDD calls to Singapore or other countries?

SingTel.com - Consumer - Products & Services - Mobile - Prep...
No. All outgoing calls are barred. Calls to Singapore or other countries can only be made by keying in the *131* code.
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How can I make IDD calls with the IP Phones?

Computer Centre > NUS IP Telephony Service
If your IDD calls is to be charged to your department you can use the "NUS IDD" service. Your department's Phone Admin can grant you access based oon your staff ID. Alternatively you can register your DID number with IDD Service Providers.
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Can I receive IDD calls once the upgrade is implemented?

If the caller dials 7 digits from overseas, a recorded message will notify the caller of the new 8 digits number. The caller will then need to dial the 8 digits number for the call to be connected. Please note that the voice message will be on for 6 months from respective date of change from 7 digits to 8 digits.
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What other projects are you working on?

Questions?
I'm currently trying to finish up my fan-fic, "Blade's Revenge", as well as finishing up another fan-fic based on John Proft's Traveler series. I'm also thinking about doing a few reviews of the new toyline scheduled to come out later this year.
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What about working on projects?

Frequently Asked Questions
Definitely, projects are an integral function of our organization and it can be worked at for mutual benefits.
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What types of patients will I see in a week working in the Emergency Department?

Emergency Medicine Residency Program
First of all, there is no average shift.
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Is there always someone working at the department?

Village of Plover Police Dept.: Frequently Asked Questions P...
Even though we provide 24 hour per day coverage, there may not be an officer in the department because he is on patrol or handling a call for service.
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How do you charge my calls?

VoIP Global Inc.
VoIP Global charges for outbound calls only. Depending on your plan, calls are charged on a per minute basis. For Global Talk 2200 wherein we offer free 2200 minutes worth of outbound calls to the US and Canada, we will only charge you for outbound calls made in excess of the free minutes. For GT Basic Unlimited Plan, you will not get charged with your US and Canada calls since it is unlimited. You will only be charged for calls made outside US and Canada. For international calls, i.e.
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Simtex voip provider - free sip service and international ph...
We only charge for calls that need to be passed into the traditional carrier network (calls to normal telephones, mobiles etc). We have to pay for these calls, so we feel it is only fair to ask you to cover the cost here.
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What are the charges for making IDD calls via mobile phone from Hong Kong to other countries?

PEOPLES&& FAQ
The IDD tariff is calculated on a 6-second basis for IDD001 and IDD1597, and on a per-minute basis for IDD1523. PEOPLES local Basic airtime charge, calculated on a per-minute basis, will also apply.
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Can I make IDD calls from any IP Phones in NUS?

Computer Centre > NUS IP Telephony Service
Yes. If your Staff ID have been given permission to make IDD calls by your department you can use any NUS IPTel Cisco 7940 or Cisco 7960 IP Phone to access the IDD service by pressing the "Services" button and select Option 5 "NUS IDD". You will be prompted to enter your Staff ID and PIN and be authenticated before you can make IDD calls. Note that the same PIN is used for accessing voicemail and the IPTel Options Settings.
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How can I make IDD calls that can be charged to my private account?

Computer Centre > NUS IP Telephony Service
If you have registered your NUS DID number with an IDD service provider, you can dial 9+IDD Prefix+country code+area code+number. Note that the IDD prefix excludes Singtel's 001, 013 and 019 services as these are reserved for NUS corporate use only.
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Can I make IDD calls from IP Conference Station?

Computer Centre > NUS IP Telephony Service
The display of the overseas' caller's ID depends on the foreign service provider. If the foreign service provider does not forward the caller's ID to Singtel our IPTel phone will not display the number.
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Can I use Telcom1515 Fax Premium to make IDD calls?

Untitled Document
Telcom1515 Fax Premium is recommended for fax transmissions. You can make IDD calls using Telcom1515 Fax Premium. However, you will be paying higher rates because we offer premium quality line for fax transmissions. We would recommend you to use Telcom1515 Biz to make IDD calls.
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INTERNATIONAL COVERAGE: To which countries can I make Video IDD calls to?

Globe Mobile Broadband 3G with HSDPA
Video IDD calls to 76 operators in 38 countries will be charged US$0.0067 per second (equivalent to US$0.40 per minute) for Video IDD calls originating from the Philippines. Per-second Video IDD charging to the 38 countries will not require the subscriber to register or to utilize a special dialing string or sequence. Per-second Video IDD charging to the 38 countries will be billed in the same manner that regular per-second voice IDD is billed.
Related Questions

How do I transfer calls to another department?

FAQ's - CallWorks CMS
Solution: On the phone set, press the Flash button and wait for dial tone. Then press the 2-digit department number. You can hang up the phone when you hear ringing to indicate that the call is successfully transferred. Top Solution: When you put callers on hold, make sure you press the Flash button or the Link button on the phone set. Do not press the Hold button. Top The programming instructions described below are for working with the CallWorks MX keypad.
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Can you give us any detail on projects you're currently working on?

Reb Beach - Interview 2005
I am sitting here in hell. The deadline keeps getting closer and I keep driving myself crazy trying to write Sgt. Pepper. I am doing a record with Doug Pinnick, Timothy Drury and Frankie Banali. I tore my hair out with Masquerade. It was, by far, the hardest thing I have ever done. I resigned myself to thinking that on this one I would pull back baby. Just go with the flow. It don't matter. Slap a little butta on it, it'd be aite.
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What projects are you working on at the moment? What stage are they at?

FAQ: David Cage - Edge Online
We're working on two new projects for next-gen consoles. One will continue to explore the Interactive Drama format we initiated with Fahrenheit, pushing it much further in concept, game play, narrative and technology. The other one will be a very ambitious Action/Adventure/RPG title called Karma, which is kind of a spiritual sequel to Nomad Soul.
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