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Frequently Asked Questions

Can I use AT&T PrePaid Internet Service on a Pocket PC, Windows CE or Palm OS hand-held device?

AT&T PrePaid Internet Service: Frequently Asked Question...
No, AT&T PrePaid Internet Service is not available for hand-held users at this time. It is only available for users of Windows 95 and higher.
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Do your reports work on Pocket PC's, Palm Pilots, or other hand held devices?

Manual & FAQ
XL Pro 6 and XL Pro 7 support UMPC's (Ultra Mobile Personal Computers) but we do not support Pocket PC's. We stopped supporting Pocket PC's and other hand held devices several years ago. Surveys indicate that most inspectors who use a hand held or Pocket PC later switch to a larger format after a very short time (usually within six months) because the display screens and are too small to be practical and data entry is very time consuming.
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Can I use AT&T PrePaid Internet Service on Mac OS or Linux OS computers?

AT&T PrePaid Internet Service: Frequently Asked Question...
No, AT&T PrePaid Internet Service is not available to Macintosh or Linux users at this time. It is only available for users of Windows 95 and higher.
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Can I use my Outlook Express with AT&T PrePaid Internet Service?

AT&T PrePaid Internet Service: Frequently Asked Question...
Due to network security reasons, the use of Outlook Express or any other POP3 mail application is not available at this time. In order to access your Web-based e-mail account that you have with another provider, such as Hotmail, you will need to connect to the Internet with AT&T PrePaid Service and then type in the Web address for that provider, such as www.hotmail.com.
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What is AT&T PrePaid Internet Service?

AT&T PrePaid Internet Service: Frequently Asked Question...
AT&T PrePaid Internet Service is an inexpensive to use Internet Service Provider (ISP) that is powered by the award-winning AT&T Worldnet® Service. It is a great alternative to paying $15 to $25 each month for an ISP because you purchase the amount of minutes you want in advance. Start-Up CD's are available at your local Walgreens. Click here for the Walgreens store locator.
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What happens if I forget or lose my PIN needed to use AT&T PrePaid Internet Service?

AT&T PrePaid Internet Service: Frequently Asked Question...
If you forget or lose your PIN, you will not be able to use your AT&T PrePaid Internet account. Because of privacy concerns, Customer Service will NOT be able to provide you a new PIN. So remember to keep your PIN in a secure place.
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How do I find what version of Windows CE / Pocket PC my device has?

Roundpoint: Frequently Asked Questions
Otherwise, if it has a Start button at the bottom of the screen, it's a Palm-size PC, and you can find the version number as follows: Otherwise, if it has a Start menu at the top of the screen, it's a Pocket PC, and you can find the version number as follows:
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Can I use a PDA device (CE/Pocket PC/PSION/...) with the GlobeTrotter FUSION?

Option: wireless technology
There is no support for PDA devices and the FUSION card since no PDA devices with a 32-bit Cardbus Interface (PCMCIA slot) are available.
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How do I access my E-Mail after my AT&T PrePaid Internet Service has expired?

AT&T PrePaid Internet Service: Frequently Asked Question...
You can access your AT&T PrePaid Internet E-Mail account through the following URL: https://PrePaidwebmail.att.net/. This will take you to the Message Center page you normally see when you are using AT&T PrePaid Internet Service. You will need to enter your E-Mail ID and password. Remember, your E-Mail account is only active 90 days after your AT&T PrePaid Internet account expires. The E-Mail account set up for your AT&T PrePaid Internet Service is specific to this offer.
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What do I need to log on to my AT&T PrePaid Internet Service account?

AT&T PrePaid Internet Service: Frequently Asked Question...
If you purchased a Start-Up CD package: You should keep your AT&T PrePaid Internet Card containing your PIN and Serial Number. You will need your PIN every time you logon to the Service. You will need your Serial Number the first time you logon to the Service. You will also need your Serial Number for adding minutes online and checking your account balance. Also, you should save your CD.
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Do I need to have my CD every time I logon to AT&T PrePaid Internet Service?

AT&T PrePaid Internet Service: Frequently Asked Question...
You will need to use the CD to load the software the first time you use AT&T PrePaid Internet Service. You do not need the CD for subsequent logons. However, if you want to access AT&T PrePaid Internet Service from a different computer, you will need the CD to load the software.
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Do I need my PIN every time I logon to AT&T PrePaid Internet Service?

AT&T PrePaid Internet Service: Frequently Asked Question...
Yes, you need to enter your PIN every time you logon to AT&T PrePaid Internet Service. AT&T does not retain your PIN anywhere in the service so you should keep your AT&T PrePaid Internet card with your PIN in a safe place.
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How do I purchase AT&T PrePaid Internet Service?

AT&T PrePaid Internet Service: Frequently Asked Question...
You can purchase AT&T PrePaid Internet Service at your nearest Walgreens. Click here for the Walgreens store locator.
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Can I use ChefTec PDA on a Windows CE or Pocket PC handheld?

Frequently Asked Questions about ChefTec from Culinary Softw...
No. ChefTec PDA only runs on handhelds that are running the Palm OS. There are many manufacturers of handheld units that run the Palm OS. You need to find out if the unit you are considering run the Palm Operating System. If it does, then it does not matter who the manufacturer is (such as Sony). The only thing that is important is what operating system is the unit running.
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How long can I use my AT&T PrePaid Internet account before it expires?

AT&T PrePaid Internet Service: Frequently Asked Question...
The expiration date of an AT&T PrePaid Internet account is typically 12 months from the date of first use or refill, but check your packaging or call Customer Service at 1-888-671-2391 to verify your specific expiration date.
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Can I use my AT&T PrePaid Internet account on multiple computers?

AT&T PrePaid Internet Service: Frequently Asked Question...
Yes, your AT&T PrePaid Internet account is transferable from computer to computer. You must install your AT&T PrePaid Internet software from the CD on each computer you want to use. However, when accessing the Internet, you can only be logged on to one computer at a time. A PC with a Pentium (or equivalent) 166 MHz processor or faster Windows 95, 98, Me, 2000, NT 4 (SP 5+) and XP.
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Can I use Skylog with a Pocket PC running the Windows Mobile 5 OS?

Skylog - More Information
Yes, Skylog can be used with Windows Mobile 5 Pocket PCs provided you are using or have upgraded to Pocket PC application V1.05 (Skylog Pro) or V1.04 (Skylog) as appropriate. Please note that, because the Pocket PC applications were designed for use with the Pocket PC 2000/2002/2003 operating systems, certain display features provided in Windows Mobile 5 (eg, using Skylog with the 'Landscape' screen setting) are not available. Go to free Palm & Pocket PC upgrades to download these upgrades.
Related Questions

Can I use Pocket IE on a Windows CE system?

Berkshire Bank::Internet Banking FAQs
To access Internet Banking via Microsoft Pocket Internet Explorer on a Windows CE system, such as a palm PC, you must disable the cache on Pocket IE.
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First Midwest Bank (Bank Anytime/Bill Pay Banking Online/FAQ...
Yes, to access Bill Pay Banking Online via Microsoft Pocket Internet Explorer on a Windows CE system, such as a palm PC, you must disable the cache on Pocket IE. Check the location box and make sure that the address was entered properly. A complete web address must be entered. Sometimes you will receive this message when the server is busy. Try a second time to connect and the connection should go through.
Related Questions

Security FAQs
No. Microsoft® Pocket Internet Explorer on a Windows CE System, such as a Palm PC, is not currently supported.
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How do I set up an Internet connection with my Pocket PC 2002 OS device and my cell phone?

Pocket PC, Palm, Bluetooth, Smartphone- FAQs
For data cables, make sure "Hayes Compatible on COM1" is selected under the "Select a Modem" menu. For DPCs, make sure the "Socket" option is selected. Enter the ISP access phone number in the "Phone Number" field. Enter an area code in the "Area Code" field if you wish. Enter your user name, password, and domain if needed. Check the "Save Password" option if you don't wish to enter this information again. Enter your user name, password, and domain as needed.
Related Questions

How do I upgrade my Palm-size PC (Windows CE 2.11) to Pocket PC (Windows CE 3.0)?

TO-TECH.Com Pocket PC FAQ
The first thing you should try is using the Microsoft ActiveSync Troubleshooter. Q: ActiveSync generally works. But, sometimes it just doesn't start up and I have to reboot to get it to work again.
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Are Pocket PC or Palm based hand-held computers supported on RUWireless?

RUWireless and RUWired - Rutgers New Brunswick/Piscataway Ca...
Currently Pocket PCs and Palm Pilots are not supported on RUWireless, meaning you will need to figure out the configuration on your own, but you are free to use them. You can even purchase and configure 3rd party VPN software if you wish to have that protection. The relevant details pertaining to our VPN configuration are posted here.
Related Questions

Can I access my E-Mail account even when I am not accessing AT&T PrePaid Internet Service?

AT&T PrePaid Internet Service: Frequently Asked Question...
Yes, you can access your AT&T PrePaid Internet e-mail account from the Internet at-large. Just go to the following URL: https://PrePaidwebmail.att.net/. This will take you to the Message Center page you normally see when you are using AT&T PrePaid Internet Service. You will need to enter your PIN, e-mail ID and password.
Related Questions

Do I need my Serial Number every time I logon to AT&T PrePaid Internet Service?

AT&T PrePaid Internet Service: Frequently Asked Question...
To logon to AT&T PrePaid Internet Service, you will only need the Serial Number the first time you logon. However, you will need the Serial Number if you want to add minutes online. Your Serial Number is not retained anywhere in the Service. Note that each time you load the software onto a new computer you will need the Serial Number, along with its accompanying PIN, to logon the first time. You should keep your AT&T PrePaid Internet card with your PIN and Serial Number in a safe place.
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What are the system requirements for my PC to use Phoenix Internet's service?

Phoenix Internet Wireless Faq's - Wireless FAQs
Your PC must have a 10BaseT or 100BaseT Ethernet Network Interface Card (NIC). We do not load any software onto your computer. All your PC needs is TCP/IP software and a web browser. Windows 95 or newer and MAC OS 8.5 or greater include TCP/IP and a browser.
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Can I connect using a Palm or Pocket PC handheld device to the Truckstop.net network?

Truckstop.net - Wireless Community for the Trucking Industry
Yes, provided your Palm or Pocket PC handheld device (that support WIFI 802.11b and/or 802.11g wireless technology) utilizes a standard Internet-ready browser. View WIFI Service Plans
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Can I drive the car with my palm pilot/ Pocket PC Device?

CONNECT2CAR: 3RD GENERATION CAR CONTROL SYSTEMS
No, the vehicle does not have to be on to control the featured functions, if you have the MFC-V2 which is equipped with a Class 2 Bluetooth wireless technology antenna. There are aftermarket devices called shiftlights, whereby a driver sets a given RPM value where he intends to shift gear, when the engine revs up to the preset value, a light blinks, to indicate to the driver his shift point. They also use this to monitor Redlining of the engine.
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How do I install Inspector Sherlock on a Pocket PC / CE handheld device?

Inspector Sherlock - FAQ ::::
To get Inspector Sherlock running you will first have to install the AppForge Booster application. You can download the Booster executable for your designated handheld at no charge from the AppForge website (www.appforge.com). Once the files are installed, you can use the "Install Booster To Device" MobileVB menu item to port Booster to a device. (Pocket PC's may not need this booster software, install Inspector Sherlock first and see if it runs).
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