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Frequently Asked Questions

Where can we buy Fairtrade labelled Products?

FLO International: FAQ & Links
If you want to know where to buy Fairtrade labelled products, you can contact the Labelling Initiative in your country, and check their website or ask them directly. The purpose of Fairtrade is not merely to avoid exploitation of suppliers but to help make a real improvement in people's lives. Fairtrade is based on a clear set of internationally-agreed criteria, which are independently assessed and monitored, and the whole system is open and transparent.
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How are new Fairtrade products introduced?

FLO International: FAQ & Links
Introducing a new product into the Fairtrade system is slow and costly. That is because we try to get it right and this takes a great deal of research. If you know of a product that would sell well in your market, we would encourage you always to talk to your Labelling Initiative. Be realistic, however. A product needs to sell in considerable volume before a producer begins to benefit from these sales.
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How can I sell Fairtrade products in my shop?

FLO International: FAQ & Links
If you are a retailer or distributor of already labelled and licensed products from other companies, you are free to do so without registering with FLO or a Labelling Initiative. However, if you wish to sell your own brand products with a Fairtrade Certification Mark, you will be treated as a "licensee" who need to sign a license agreement with a Labelling Initiative. If you wish to promote Fairtrade Products, you need to obtain prior written approval from your Labelling Initiative.
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Why are there not more types of Fairtrade products?

FLO International: FAQ & Links
It takes a great deal of time and money to develop Fairtrade Standards to ensure that new Fairtrade Products really will benefit producers. The initial focus of Fairtrade was on agricultural commodities, such as coffee and tea, which have the most widespread impact on the livelihoods of small producers and workers in the developing world. Since then, the scope of Fairtrade is continuously being extended to other agricultural products and some manufactured products such as sports balls.
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Are Fairtrade Products also organic?

FLO International: FAQ & Links
Not necessarily. Fairtrade criteria however require sustainable farming techniques, and offer a higher price for organic products. Moreover, Fairtrade Premiums are often used to train producers in organic and sustainable techniques like composting and integrating recycled materials.
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Where can I buy FSC labelled products?

FAQ | FSC UK
Almost all the major DIY sheds, B&Q, Homebase and Focus stock FSC items. You'll also find them in high street stores such as Sainsbury's, Boots, Woolworths, Body Shop, WH Smith and Co-op.
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Do all ingredients used in Fairtrade Certified Products originate from Fairtrade sources?

FLO International: FAQ & Links
It does not always make sense to insist that every product ingredient should be imported from developing countries ? for example, dairy ingredients such as milk, cream and eggs do not transport easily over long distances, and there are more local dairy farmers who can supply these. However we can extend the opportunities for producers in developing countries if ingredients they produce, such as cocoa, coffee, sugar, spices and fruit can be combined with locally sourced ingredients.
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How can we import products from Fairtrade Certified Producer Groups?

FLO International: FAQ & Links
Contact FLO to get the list of certified organizations and then contact the organizations directly. However, FLO will ask you to sign an Importers Contract with FLO International. The purpose of the contract is to enable FLO and its Member organizations to monitor the Fairtrade supply chain and verify that FLO Standards are met in the trading relationship.
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Why do some products claim to be Fairtrade but do not carry the Certification Mark?

FLO International: FAQ & Links
Some organizations, also called Alternative Trading Organisations (ATOs), are purely dedicated to trading fairly and have been doing so for many years before Fairtrade Certification was established. However, some other companies make their own 'fair trade' claims without having the independent scrutiny of the Fairtrade Certification Mark, or the interests of producers at heart.
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Who Manufacturers ENERGY STAR-labelled products and where can I buy them?

ENERGY STAR Canada
ENERGY STAR products are made by many major manufacturers and can be purchased from retailers and dealers across the country. The web site lists some of the manufacturers and retailers for a selected category of products. Your best bet is to look for the ENERGY STAR symbol when you are shopping. You may find it on the product or in the product brochure, or there may be a product description stating that a product meets ENERGY STAR specifications.
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Why don't you buy fairtrade fruit?

innocent drinks : our drinks - smoothies, thickies, really l...
It's a bit complicated, but in essence, we didn't feel that fairtrade was the right system for us. The main reason is because not all of our fruit comes from family run small holdings, therefore Fairtrade isn't always applicable and in addition isn't always available. We also felt that focusing on money isn't always the right thing to do. That's why we have started working with the Rainforest Alliance on bananas.
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Who benefits from Fairtrade?

FLO International: FAQ & Links
The Fairtrade system provides tangible benefits to small-scale farmers and workers, consumers and the environment. Small-scale Farmers and Workers: In 2005, the Fairtrade system benefited approximately 1 million workers and farmers in 58 developing countries in Africa, Asia and Latin America. Including their dependents, five million people were affected. Fairtrade Certification allows them to achieve economic independence and empowerment while improving their standards of living.
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Are eco-labelled products more expensive?

EUROPA - Environment - Ecolabel - FAQ
No, not necessarily, this differs from product to product. Anyway, a product with the Flower definitely has an important added value since it has a reduced impact on the environment, and respects strict performance standards.
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Where can I buy your products?

What is Incontinence - How to Avoid Incontinence
Please send us an E-mail (fqpsales@firstquality.com) or telephone us (1-800-CARE-551 extension 2443) with your location and we will help you locate the most convenient location.
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Do any of your products carry the Fairtrade Mark?

Nádúr Organics - Frequently Asked Questions - ...
No, not at present. We do however use raw materials which are sourced from community projects in many parts of Africa. These raw materials are produced through a community trade program, which focuses on community groups who produce goods which are commercially viable and will benefit their community
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What is the difference between Fair Trade and Fairtrade?

FLO International: FAQ & Links
The term Fairtrade is used to describe the certification and labelling system governed by FLO designed to allow consumers to identify goods produced under agreed labour and environmental standards. The term Fair Trade is used to refer to the Fair Trade movement as a whole and can be used to describe both labelled and unlabelled goods and the work of Alternative Trade Organizations (ATOs), Fair Trade federations and networks such as IFAT, NEWS, EFTA etc.
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What is the difference between Fairtrade and ethical trading?

FLO International: FAQ & Links
Ethical trading means companies are involved in a process of trying to ensure that the basic labour rights of the employees of their third world suppliers from developing countries are respected. The Fairtrade Certification Mark, which applies to products rather than companies, aims to give disadvantaged small producers more control over their own lives.
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What is the Fairtrade Certification Mark?

FLO International: FAQ & Links
The Fairtrade Certification Mark is an independent consumer certification mark which appears on products as an independent guarantee that disadvantaged producers in the developing world are getting a better deal. As a result of Fairtrade, these producers receive a Fairtrade Minimum Price that covers the cost of sustainable production as well as an extra Fairtrade Premium that is invested in social or economic development projects.
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What is the guarantee behind the Fairtrade Certification Mark?

FLO International: FAQ & Links
The Fairtrade Certification Mark guarantees a better deal to disadvantaged producers and workers in developing countries. In order for a product to display the Fairtrade Certification Mark, it must comply with various labour and environmental standards set by FLO e.V. The certification process begins at the production level in countries where the source products and ingredients originate. All Fairtrade Certified Products come from FLO-CERT inspected and certified producer organizations.
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How big is the Fairtrade market globally?

FLO International: FAQ & Links
In 2005, Fairtrade sales amounted to approximately ?1.1 billion worldwide, a 37 % year-to-year increase over 2004. As per December 2005, 508 Certified Producer Organizations in 58 developing countries were Fairtrade Certified. That represents more than one million producers and five million people, including dependents, benefiting directly from Fairtrade.
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How was Fairtrade labelling created?

FLO International: FAQ & Links
Fair Trade as such has existed since the 1950s. It started as a partnership between non-profit importers, retailers in the North and small-scale producers in developing countries. Many of these producers were at the time struggling against low market prices and high dependence on intermediaries. They saw fair trade as an opportunity to protect their livelihoods, bypass the middlemen and directly access Northern markets.
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Why are there so many Fairtrade Certification Marks?

FLO International: FAQ & Links
In the early years of Fairtrade labelling, each Labelling Initiative had its own Certification Mark and operated independently. In 2002, Fairtrade Labelling Organizations launched a new international Fairtrade Certification Mark. The goals of the launch were to improve the visibility of the Mark on supermarket shelves, convey a dynamic, forward-looking image for Fairtrade, facilitate cross border trade, and simplify procedures for importers and traders.
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How will products be labelled under the Natural Health Products Regulations?

Questions from Industry ? Natural Health Products
the risk information relating to the NHP, including any cautions, warnings, contra-indications or known adverse reactions associated with its use; the name and address of the product licence holder, and if the NHP is imported, the name and address of the importer; the common name of each medicinal ingredient, and its proper name when that name is not a chemical name; a description of the source material of the medicinal ingredients (e.g.
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How can I buy Sunrider® products?

Frequently Asked Questions
If you are an IBO or Club Member, you may purchase Sunrider® products from your sponsor or directly through Sunrider. To place your order, call our toll free order line (888)278-6743, Monday through Friday, from 8:00 a.m. to 5:00 p.m., PST. Send completed order form to (310)222-9271 or (310)222-9272. To place orders by fax, either a 1) credit card in your name or 2) bank-draft payment method must be used. You may confirm your fax by calling (310)222-9156.
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Where else can I buy your products?

Frequently Asked Questions. Free shipping - lingerie & a...
Lavinia's Lingerie products can be purchased on this web site as well as on Amazon.com (Lavinia Lingerie Storefront).
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Where can my patients buy your products?

Abbott Nutrition - FAQ
Our infant formulas and many of our adult nutritional products can be found at any retail or grocery store. Please use our Store Locator to identify stores in your area where you can purchase our products.
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Why should I buy First Quality Products rather than some other brand?

What is Incontinence - How to Avoid Incontinence
We think First Quality products are the best for several reasons. We have developed products with the newest and best technology available. Our production facility is "state of the art". As a manufacturer we are 100% committed to customer satisfaction.
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Where can I buy büji® products?

buji | frequently asked questions
büji products are available at Rite Aid Pharmacy, select REI stores and other retailers. You’ll find a complete list on our Where To Buy page.
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Where can I buy your products locally?

Mariani - Frequently Asked Questions
Please refer to our store locator map at the top of this page for a list of retailers in your area that sell Mariani products. We sell over 50 items so if you can't find it at your local grocer, it is available on our website. Please do not hesitate to call us for more information at 1-800-231-1287.
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How can I buy AMWAY products?

Amway Corporation Website - Frequently Asked Questions
AMWAY™ products are sold by Amway Business Owners and Sales Representatives. For more information, visit the How to Buy section.
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