Answer: If you have not installed the 'start menu' shortcuts, the help file is located in the Jaws PDF Creator installation directory, and called PDFCreator.hlp.

Answer: This is caused by the Microsoft Windows Help version, which you can update by upgrading your Microsoft Internet Explorer.

Answer: "Tagged PDF" is a type of PDF file where the content is "tagged" so that PDF elements such as text, graphics, etc., can be repurposed (for example: the text can be made to reflow when the PDF viewer is resized).? Tagged PDF is a feature of PDF v1.4 (PDF Creator currently emits only PDF v1.2 or PDF v1.3 files and some PDF v1.4 features). At present this feature is not supported in Jaws PDF Creator. Answer: Check in the font info for the PDF that you do not have Type 3 fonts. (CTRL+ALT+F).

Answer: Global Graphics Software Ltd acquired the software from 5D Solutions Ltd. in August 2000, the product was rebranded Jaws PDF Creator from 5D PDF Creator. 5D PDF Creator v1.5 was released in July 1999, replacing Niknak v1.1. If your question is also not answered in the Knowledge Base, you may contact Jaws PDF Creator technical support via a web form from the link below: Note: If you are a registered user, you will be required to log in with your serial number.

Note: If you have a licence key (serial number) for 2.xx, v3.0-3.4, or v3.6 you will need a version 4 serial number to proceed. Keep a note of your existing license key (serial number) in case you wish to revert to it. If you have made any custom changes to prologue.ps or pdfcreator.ppd files, keep a backup of these for reference. For v2.11 or above, you may install version 4.0 over the top of your existing version. This will retain any custom configurations you may have.

Answer: The Word macro itself has been deleted but the reference in Word cannot be uninstalled. This can be manually removed as follows: Under Start > Settings > Printers, right-click the Jaws PDF Creator printer, select 'properties' and then the 'PostScript' tab. In the 'PostScript output format' dropdown, select 'optimize for portability - ADSC' instead of 'optimize for speed'. Answer: This is caused by an incompatibility between our 'customcolor' definition and that of the application.

Answer: Uninstall files have become corrupted or uninstall has been attempted without using the Control Panel 'Add/ Remove Programs'. Choose one of the four files depending on your operating system and version of Jaws PDF Creator. (Versions prior to v2 were named '5D PDF Creator').

Answer: The file you downloaded was an archived installer. You will need Stuffit Expander to extract the file. You probably have this already but, if not, you If you have Jaws PDF was previously on your unit, then delete your existing Jaws PDF Creator Desktop printer before installing.

The macro itself has been deleted but the reference in Word could not be uninstalled. This can be manually removed as follows: In Word, Select 'Tools/ Customise' (Or right-click the Jaws PDF Creator icon and select 'Customize').

Answer: This is a known problem with Jaws PDF Creator v3.0 that is resolved in v3.3. Please report this to our support team via a web form from the link below. Note: If you are a registered user, you will be required to log in with your serial number. Registered evaluators can log in with their e-mail address and receive support for a 30-day period. If you have not registered as an evaluator, you can do so from here

Answer: This resolve is for versions of Jaws PDF Creator up to and including v3.6x. This will not turn off the toolbar in higher versions of Jaws PDF Creator. If you rename the PDFMacroUtils.dll file to PDFMacroUtils.dll.old in your system32 folder the toolbar button will not get added. If you decide later you want it back, remove the '.old' from the end of the file and the icon will return to your Microsoft toolbar.

Answer: Apple introduced changes to the Mac memory manager for this release that prevents PDF Creator from producing PDFs. There is no workaround for version 1.52 of PDF Creator but this problem was fixed in version 2.0. You should upgrade to v2.11 or higher for the best results. The solution is to upgrade to the latest version of Jaws PDF Creator if you intend to run Mac OS 9.1. Click here to upgrade.

Answer: Microsoft has altered the default registry permissions between Windows/NT v4 and Windows 2000. The HKEY_LOCAL_MACHINE registry hive now defaults to being read-only if you are logged-in with only User-level rights. As Jaws PDF Creator configurations are system-wide, they are stored in this area of the registry.

Answer: Jaws PDF Creator is a single workstation product and it is not supported on any Terminal Server . However, we do have a software called Jaws PDF Server that is designed to run off a server based enviroment. Please go to the Products section and check out this software to see if it meets your requirements.

Jaws PDF Creator does not support any 64 bit operating system. A future version , anticipated sometime later in 2007, will have this support and we will certainly highlight this feature when it becomes available.

Although Jaws PDF Creator v4.1 will run on Windows Vista it is not a supported OS for this version of Jaws PDF Creator. Although version4.1 may install and run on Vista, we will not be able to proved support for any issues that may arise. Jaws PDF Creator v5.0 will be the first version to be support on Windows Vista.

The macros for Jaws PDF Creator v4.1 (or any previous version) are not supported in MS Office 2007, although this will be supported in the upcoming Jaws PDF Creator v5. We have had customers report using older versions (not v5.0) with Office '07 by placing the macros in the following folders: Whilst this may work, Jaws PDF Creator has not been tested in this environment, and we cannot provide support for any issues that might arise from the use of the Office macros.

PDF is an acronym for "Portable Document Format." PDF is a file format created by Adobe that lets you view and print a file exactly as the author designed it, without needing to have the same application or fonts used to create the file.

PDF stands for Portable Document Format. This is the preferred format for digital printers to print from. A PDF is a format that allows a document to be opened and printed by a Mac or a PC without changing the appearance of the document. When creating a PDF it is important to make sure that you embed all the fonts.

Answer: CyberRead can convert the file for you. The fee is $150.00. Click here to buy now Also, Adobe? will convert your files to PDF for you. Just use their free online conversion service. For details on converting documents to PDF, visit Adobe's web site. Answer: At this time, there is no initial fee to have the title listed for sale on CyberRead.com. Simply register as a publisher and upload your title and details.

Yes, with JAWS Version 5 or later, and Adobe Acrobat Version 6 or later, provided that the documents are authored correctly, most PDF files are accessable to a JAWS user. A list is being compiled for people who author PDF documents. A partial list can be found under the JAWS Help Topic, "JAWS and Adobe Acrobat Reader."

Adobe Reader 7.0 is supported by the later Windows® platforms (Windows 2000 with Service Pack 2, Windows XP Professional or Home Edition, or Windows XP Tablet PC Edition), Mac OS X v.10.2.8 or 10.3, Palm OS® 3.0 (or later) and Pocket PC 2002 or 2003 platforms for handheld devices, Symbian OS™, Linux®, AIX®, HP/UX, and Solaris™.

Detailed information on specifying the PDF file name is described in the "Developer Information" section of the Win2PDF Online User Guide. There are three options: If the output PDF file can always have the same name, you can create a Windows port that specifies the name. To create a file name port: Under "Enter a port name:" type in the full path name to the PDF file that you would like to be created. For example, you could type "c:\my.

This feature is not available with versions prior to Jaws PDF Editor v3.x. If you have a version prior to Jaws PDF Editor v3.0 you must upgrade to obtain this feature.

A PDF file (PDF stands for "portable document format") is one created by Adobe's Acrobat software. It displays text in a reader-friendly format - as if it had been created by a word processor or desktop publisher. The reason that it's so portable though is that it can be downloaded readily for screen display or printing by your Web browser and read by any computer that has the free Adobe Acrobat Reader software installed - it doesn't matter if your computer is a PC or a Mac. And yes .

Windows 2000 Workstation/Server, Windows XP and Windows Server 2003. On these operating systems, PDF creation is much faster than on Windows 98, Windows NT, and/or Windows ME. This problem will only occur on some computers running Windows 98. Restart your computer and create your PDF documents again. Please make sure that you have used a TrueType font in your original document. For example, if you print from Notepad program, the default font will probably be Fixedsys.

To view a PDF file, simply click on the PDF link. To save a PDF file to your computer, right-click on the PDF link and choose "Save target as" or "Save link as" from the menu. Note: You must have Adobe Acrobat® Reader® installed on your computer to view and download PDFs. You may download a free copy of Adobe Acrobat® Reader® software (provides access to view PDFs) by clicking here.

For your home PC, the easiest way is to buy the full Adobe Acrobat package. Of course, this isn't free (at last check it was $70 or so at the software cellar), so here are several other ways to go about it. On the unix side, you have two options, both of which require a postscript file first. One is to use ps2pdf, as in ps2pdf blah.ps blah.pdf Another is to use the old Acrobat package which we have for the Sun machines, like so: distill -embedallfonts on -maxsubsetpct 100 blah.