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Frequently Asked Questions

Can I email my ePrint to someone else?

Welcome to Sheridan Reprints ePrint Delivery
In most cases, yes. This depends on the type of ePrint you have ordered. Be sure to let your sales representative know how you intend to use and/or distribute the ePrint you are purchasing.
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FosteReprints: Frequently Asked Questions
You can only email your ePrint to others if you have purchased rights to do so. Be sure to let your sales representative know how you intend to use and/or distribute the ePrint you are purchasing. If you are unsure of the rights you have purchased, please contact your sales representative to confirm.
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What is an ePrint?

Deposit your Thesis FAQ - Information Services - University ...
ePrint is an electronic copy of an academic paper. It can be an electronic copy of the pre-refereed paper, known as a pre-print, or the post-refereed paper, known as a post-print. Confusingly, the term post-print can used for both the author’s own version of the accepted paper and the publisher produced electronic version.
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FosteReprints: Frequently Asked Questions
ePrint is a PDF (Portable Document Format) file encrypted with security measures. These security measures are put in place to control whether or not the Adobe Reader will open or print the PDF depending on the permissions granted by the publisher.
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Can I use my existing email address book with ePrint 5?

ePrint Support Resources
Yes, by default ePrint uses the default MAPI client address book. When the user clicks on To, CC, or BCC from within the email composition dialog, the default MAPI client address book will automatically open.
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Can I send emails from eprint using my existing email program?

ePrint Support Resources
Select "Tools" from the ePrint Workstation menu and choose Email Options. This will open the Email Options dialog as shown. If you select the Default Email Client option, you can configure the emails you send by clicking the Configure MAPI Logon Settings button.
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What is an eprint archive?

Frequently Asked QuestionsePrints@IISc - Open Access Archive...
Eprint Archive is a an online repository of digital documents. OAI-compliant Eprint Archives share the same metadata, making their contents interoperable with one another. Setting up and maintaing OAI-compliant eprints archive has been greatly facilitated by the availability of free archive software from eprints.org.
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How is ePrint licensed?

ePrint Support Resources
ePrint includes one copy for License and Evaluation version. When you begin installing ePrint 5 the installation wizard will display the Setup Type Dialog: The wizard will guide you through the evaluation installation. The evaluation period is 15 days but you can choose to extend it another 15 days by getting an evaluation code. If you have purchased ePrint and have a serial number you can install the full version. You have 60 days after purchase to activate your copy of ePrint.
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What exactly is an ePrint?

Welcome to Sheridan Reprints ePrint Delivery
ePrint is a PDF (Portable Document Format) file encrypted with DRM (Digital Rights Management) security to control whether or not the Adobe Reader will open or print a PDF depending on the permissions granted to the end user by the publisher.
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Where can I find my ePrint identification code (ePrint ID)?

FosteReprints: Frequently Asked Questions
You can find your ePrint ID in the subject line and body of the email within which you received your ePrint link. If you have questions regarding your ePrint product or number, please don't hesitate to contact your sales representative.
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What is an eprint server?

The University of Melbourne - Eprint Repository
eprint server (also known as an eprint archive, eprint repository or preprint server/archive/repository), is a server used by authors to circulate their work. A preprint or eprint is a version of new work or work in a draft form. The servers can provide another medium for sharing new research material in addition to printed preprint and working paper series that have been traditionally used as a method of gaining peer review or feedback and for the circulation of new ideas.
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How do I get my paper into the ST ScI eprint series?

STScI Library - FAQ
Contact Sharon Toolan who can supply you with an eprint number and even help you format and submit your paper.
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Can I get product support for ePrint?

ePrint Support Resources
Support for ePrint is currently offered via email. You can reach support at eprintsupport@leadtools.com. Please allow at least 48 business hours for a response. Generally; however, the response time is much shorter. User to user support is also available at the ePrint User Forums.
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Can ePrint open a file?

ePrint Support Resources
Yes. you can use the ePrint 5 Workstation to open existing documents and images. Images are opened directly, but other document formats like PDF and Microsoft Word are not. Instead ePrint receives the document data in the same way a printer receives a document to be printed. ePrint behaves like a system printer and loads the data that would normally be printed into the ePrint Workstation. Once a document has been loaded, you may alter and annotate the document before converting it.
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Can ePrint perform batch processing?

ePrint Support Resources
Tasks and task printers enable batch processing for document conversion, emailing and printing to other windows printers. An ePrint task printer has the added bonus of being directly accessible from the Windows printer folder, thereby making it possible to convert a document to a predefined location and file type, email the file and print it to a physical printer all in one step.
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I downloaded ePrint and installed it, now what?

ePrint Support Resources
Open the file you wish to convert in its native viewer (Microsoft Word, Excel, etc) and click File|Print. Then select ePrint 5 as the printer and click ok. An ePrint 5 dialog box will pop up asking you where and how to save the file (see screenshot below). You can also select the LEADTOOLS ePrint 5 Workstation printer to convert your file. The Workstation will open, displaying your printed document and give you options to manipulate the document.
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Why can't I print my ePrint?

Welcome to Sheridan Reprints ePrint Delivery
B) Access privileges may have expired or permission may be denied. Please contact your sales representative to renew or confirm.
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Can I place the ePrint onto my web page?

Welcome to Sheridan Reprints ePrint Delivery
You can store the PDF on your web server and link to it as you would any other file. You can also place the link on your webpage, while the PDF file would remain on our server. We can also lock the file so it can only be accessed from your web server and not downloaded and distributed. Be sure to let your sales representative know how you intend to use and/or distribute the ePrint you are purchasing.
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Why can't I re-save my ePrint?

Welcome to Sheridan Reprints ePrint Delivery
The permissions on the PDF are set so that no changes can be made to the document. You can save a shortcut to the PDF on your hard drive and use according to the permissions granted (unless the ePrint has been locked to a specific Web site or network).
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Why am I unable to open the ePrint PDF?

FosteReprints: Frequently Asked Questions
Make sure you follow all the steps on the ePrint delivery page and you have installed the FileOpen plug-in. C) If you are still unable to open the ePrint, please contact your sales representative and they will be able to assist you.
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I am having trouble printing my ePrint, why?

FosteReprints: Frequently Asked Questions
You can print your ePrint if the type of ePrint you have purchased includes rights to do so. Be sure to let your sales representative know how you intend to use and/or distribute the ePrint you are purchasing. If you are unsure of the rights you have purchased, please contact your sales representative to confirm. If the ePrint you purchased does include rights to print, please ensure your connection to the Internet is live, as you need a live connection to print your ePrint.
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How can I or my institution create an Eprint Archive?

Self-Archiving FAQ
Free Eprints software (itself using only free software) has been designed so institutions or even individuals can create their own OAI-compliant Eprint Archives . Setting up the archive only needs some space on a web server. Installing the Eprints software is relatively easy, and being made easier with each successive release of the software. It requires a little webmaster time to set up, and a little webmaster time to maintain. This investment is very small.
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Are there any copyright issues involved when I deposit an eprint?

Oxford Eprints - About the Archive
You may remember whether or not you have signed away your copyright to the publisher. If you did so or if you don't remember, please check first what the policy of the publisher regarding copyright is. Some will allow you to deposit an eprint into an institutional repository. Check on www.sherpa.ac.uk/romeo.php for publisher policies regarding self-archiving of e-prints. To find out who is the publisher of the journal you've published in, please check http://romeo.eprints.
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Q Will eprint repositories replace journals?

QUT | ePrints Archive
Eprint repositories are complementary to, rather than a replacement for scholarly journals. The peer review process provided by journals is of critical importance to scholarship. However, the proliferation of institutional and discipline-based eprint repositories could accelerate changes that are currently taking place in the scholarly communication process.
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Can I install ePrint on Windows 2003 Server?

ePrint Support Resources
By default a Group Policy is enabled that disallows installation of printers using kernel-mode drivers. Kernel-mode drivers have access to system-wide memory, and poorly written drivers can cause Blue Screens. To allow installation of these kind of drivers, follow these steps: Navigate to Computer Configuration/Administrative Templates/Printers and change Disallow installation of printers using kernel-mode drivers to Disabled
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