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Frequently Asked Questions

I would like additional help working with MyBCC Course Sites. Is training available?

Frequently Asked Questions (FAQ), MyBCC
Faculty and staff training is offered usually on a quarterly basis since winter quarter 2006. Employees are encouraged to browse upcoming class topics and times scheduled by selecting the Employee Training & Tracking (ETT) link from MyBCC eTools. Use ETT to reserve your space in any class for free. Web Services staff is also available to provide custom training for small groups by appointment. To arrange this type of training, contact webmaster@bcc.ctc.edu.
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Who can post materials to MyBCC Course Sites?

Frequently Asked Questions (FAQ), MyBCC
Instructors possess full administrative rightst to post or modify content on their respective MyBCC Course Sites. Students automatically receive read-only rights unless the instructor chooses to modify their privileges. Read-only rights allow students to open documents and navigate the site as they would a traditional website. No.
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How do MyBCC Course Sites generally work?

Frequently Asked Questions (FAQ), MyBCC
All class sections that BCC offers are provided with a MyBCC Course Site. BCC instructors possess administrative privileges to manage their own sites. After a student registers for a class, the student is automatically added as a member of that Course Site and a link to the site is added to their class schedule in MyBCC (located under the My Classes tab). If a student drops the class, they are automatically removed as a site member and the link from the class schedule will no longer be listed.
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How do I get more help with MyBCC?

Frequently Asked Questions (FAQ), MyBCC
Please report any technical problems or issues having to do with MyBCC, your BCC student network account, e-mail, or wireless access or connectivity to the Student Technology Support Center (STSC) at https://requestcenter.bcc.ctc.edu/stsc/. You may also contact STCS in person in room N250, by phone at (425) 564-5555, or via e-mail at help@student.bcc.ctc.edu. Please report problems or issues to Request Center at https://requestcenter.bcc.ctc.edu or call the HelpDesk at (425) 564-4357.
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How do MyBCC Course Sites differ from my teacher’s personal area, My Site?

Frequently Asked Questions (FAQ), MyBCC
My Site is a personal space given to every member of the MyBCC community. MyBCC Course Sites are dedicated secure websites given to instructors for each of their classes. Some BCC instructors may prefer posting their documents to their My Site Shared Documents instead of using MyBCC Course Sites. Each teacher decides for themselves what works best for them.
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How do MyBCC Course Sites differ from Blackboard Vista (formerly called WebCT Vista)?

Frequently Asked Questions (FAQ), MyBCC
Blackboard Vista is still the primary courseware used for conducting BCC online classes taught through the BCC Distance Education office. Teachers have the option to use either Vista or MyBCC Course Sites for communicating with their students. Students should ask their instructor each quarter how they intend to make class materials available to them.
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What is a MyBCC Course Site?

Frequently Asked Questions (FAQ), MyBCC
A MyBCC Course Site is a secure, online website that allows BCC instructors to distribute their syllabus or other class materials in an electronic format directly to the students after they have registered for classes.
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What is MyBCC?

Frequently Asked Questions (FAQ), MyBCC
The MyBCC portal is a web-based framework that provides one central access point to commonly-used tools, applications and services. After logging in, MyBCC recognizes the user and delivers information relevant to his or her role (student, employee) at BCC. Information can then be personalized and filtered to best meet the individual’s daily school or work needs.
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Are there types of materials that cannot be posted in a MyBCC Course Site?

Frequently Asked Questions (FAQ), MyBCC
Certain types of file formats that may be harmful to college servers such as executable files are not allowed to be posted in any area of the portal including MyBCC Course Sites, Community Forums, or My Site document libraries. When I click on the class title from My Classes, I get a page that says, “This site is no longer available in the reference database.” This message indicates the Course Site previously existed but has been deleted.
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How do I locate the direct web address (URL) of a MyBCC Course Site?

Frequently Asked Questions (FAQ), MyBCC
All MyBCC Course Sites begin with: https://go.mybcc.net/sites/ and end with a combination of the class item number and the year/quarter code. Year/quarter codes consist of four digits, the first three characters corresponding to the academic year (i.e. 2007-08) and the last digit indicating the specific quarter in that year. Using the formula above, for a class offered in fall quarter 2007 with the item number 3000, the web address for the MyBCC Course Site would be https://go.mybcc.
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I still have general questions. Is additional help or training available?

Search Results
Email your WSU SkillSoft Administrator. Please include appropriate detail to help us understand the problem.
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Is there any easy way to export my class documents and files from one MyBCC Course Site to another?

Frequently Asked Questions (FAQ), MyBCC
No, not yet. For PC users who use the Internet Explorer browser (see version requirements), users may open two sites (one in a seperate browser session) and using the Explorer View in a document library, drag and drop files between windows. This can be complex for some users. BCC is currently working on a wizard-style tool to allow MyBCC users to move content more easily. This enhancement is targeted for release sometime in 2008.
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How many seats are available in a training course?

RMS Training Services - FAQ Index
The maximum seating for public courses in New York City is for 12 participants. RMS does not overbook its courses. RMS has never cancelled a public course offered in New York City. We do not cancel a course due to "low enrollment". Although an extreme condition could force a course cancellation in the future, such condition has never arisen in RMS' 20-year training history.
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Why was MyBCC created?

Frequently Asked Questions (FAQ), MyBCC
Streamlining access to services and resources on the web is an important long-term strategic initiative identified by the college to better serve the campus community. The MyBCC portal helps to condense the vast number of forms, tools and applications provided to students and employees in an easy-to-use, secure format. The portal allows information to be customized so that it’s more efficient and relevant to each user.
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How do I log in to MyBCC?

Frequently Asked Questions (FAQ), MyBCC
Students and employees can access MyBCC on or off campus. Follow the same steps whether you are logging in from BCC, from home or any other location with an Internet connection.
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Is MyBCC accessible?

Frequently Asked Questions (FAQ), MyBCC
The MyBCC web portal complies with most Section 508 Information Accessibility Standards defined in federal law by the United States Department of Justice. Some advanced or interactive features of the portal that are available to a small and limited number of users may not be supported according to these guidelines. In these cases, if alternative access is required by users, the college will respond accordingly to provide alternative means for access.
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What additional training is available?

Professional Career Information: frequently asked questions
Well-structured training is available from NASC member companies together with the CITB - Construction Industry Training Board and recognised private training providers throughout the country. With the help of the CITB, the NASC administers the CISRS - Construction Industry Scaffolders Record Card Scheme.
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HSM Tutorials
A - There will be an on-line Tutorial, Contact Sensitive Help features, Buyer and Supplier FAQ sheets, and a Printer Friendly User Manual. Hotels can also contact their respective HSM Regional Office with any additional questions or concerns.
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Q: Do you offer additional services like training or help getting my accounts set up?

customer_faq
Ans: Yes. Contact our sales department at sales@easytruckingsoftware.com or call (920) 459-9511 and ask for Easy Trucking Software Sales.
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I would like to move my hosting to you, but I have so many sites to move. Can you help me?

Yes, we can move your sites for you, and you will not experiance any down time at all. All we need is either ssh, or ftp login information for your old host, and we will transfer all your data for you. Once your data is moved, and we confirm your sites are working properly on your new account. We will ask you to change your name servers to point to us, and you can then cancel your account with your former host.
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What is the training like?

Upcoming Trips > Nashville, Tennessee
Training actually takes place throughout the outreach mainly through the teaching of UGM staff and special guest speakers. The two main areas the training covers is spiritual (evangelism) and cross cultural. There is very little soccer training as we basically jump right into soccer activities.
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What additional help would you like from the community?

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Please help us achieve our ongoing mission of educating businesses about SEM by joining the organization. By growing the ranks we gain more audiences with the press, advertising agencies, and marketers worldwide.
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Can you help me find a training course?

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Yes. There are a collection of links to various British Council centres around the globe which provide face to face teacher training courses. Training links
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Education
We have training available at every local meet, just ask. It is free, and is given by our volunteers. Show up at 10am for training.
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Email Frequently Asked Questions (FAQ)
Absolutely! We are here to help, starting from the day you sign up for a free trial. You may attend a live product tour and will be invited to view an online tutorial about email marketing. We also provide a robust suite of online tutorials that you can take at you leisure. Really want to get started quickly? We offer a quick start service that works with you one on one to bring you up to speed and jointly go through the process of creating a campaign.
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Is this course available from other training providers?

ITSM Campus FAQ'S
The COBIT Foundation Course is fully owned by ISACA and available at http://COBITcampus.isaca.org. The course is also available through a number of training providers globally. No, the operation of the COBIT Foundation Course is managed by ITpreneurs, a global provider of IT management and governance learning solutions. For more information, please visit www.itpreneurs.com or write to info@itpreneurs.com.
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