Yes! All of our servers that contain and pass private information are secured by various means, including 256-bit public SSL certificates. You'll notice the https and the lock in your web browser on our web sites, which means the sites are secure: Some examples of our sites that are secure include your web mail, your domain admin, your spam and virus admin, your account manager, your help desk, and your order forms.

Yes. This is a straight-forward process that you can setup independently, and our support team can assist you to setup. Among other reasons, some people want to be able to switch out of threaded conversations, which you can do simply in the Zimbra web interface, and many people want to be able to use IMAP to sync mail with their mail client like Outlook, Mail.app, Thunderbird, and the like. Other differences between Zimbra hosting and Google Apps are listed in table form here.

Note that we are not only an alternative, but also you may use 01.com Zimbra hosting with Google Apps. The following feature comparison is based on research as of January, 2008. We welcome your comments and suggestions to improve this table. Please note that we have listed current features, so this table will change as new features are released. Also note that this is not a strategic comparison.

Yes! Catch-all addresses catch all of the email bound for your domain, and deposit it into one mailbox. Spam and viruses are managed for catch-all through your personal anti-span and anti-virus domain administrator account.

You may want to read about Microsoft's own positioning of Exchange 2007 versus Zimbra, starting on our blog. You may also want to download a PDF of the September, 2007, Webinar by Zimbra about the differences between the products. The following feature comparison is based on research as of January, 2008, looking at the Exchange hosting programs of both 1and1.com and rackspace.com. We welcome your comments and suggestions to improve this table.

Here is the list of authorized themes currently in use in 01.com's shared hosting environment, for personal and business: If you are a business hosting customer, you may choose to disable select, or even all of the themes, by opening a ticket from our online help desk. If you are a business hosting customer, by request and free-of-charge you may also choose to customize a theme to reflect your own logo.

Here is the list of language translations currently in use in 01.com's shared hosting environment, for personal and business: You access these languages by setting the language preference in your web browser, and restarting it prior to accessing the Zimbra interface. Please note that some of these languages are still under development, and should be considered beta. Also note that the 01.

Customization: you might want to require SSL only, integrate with your other internal databases or asterisk pbx, program and deploy your own zimlet, or have us also maintain a firewall or PGP gateway server with unique requirements, the shared hosting environment may not be able to support your ideas, but a dedicated server can; Organizational Policies: because of public or other compliance requirements, you may not be allowed to share the resources of 01.

Yes! You can either 1) use a domain alias, or 2) simply order another domain admin for each additional domain you need. Please note that while this FAQ only describes what's current in Zimbra 5.0.x, we expect that later versions of Zimbra 5 (release schedule) will enable further features, autonomy and convenience for clients to manage multiple domain names. Description: A domain alias is a one-to-one, automatic mapping of one domain name to the other. So if your primary domain is yourcompany.

Yes! In fact, 01.com only supports the top-level version of Zimbra: the Network Professional Edition, and we are usually within 30 days of the most current release. The Zimbra desktop sync connectors for Outlook, Mac and Linux are included as you may need, along with access to the full Zimbra web 2.0 ajax webmail portal, including calendaring, contact sharing and more. All aspects of the Zimbra software are currently available through the 01.

No. If you do not have your own domain name to use with us, you can use our domain name, zimbra.01.com, but only with our personal accounts. With the identities feature in Zimbra, you can simply forward e-mail to your Zimbra account, and use whatever identity you have created to send "from". So for instance, if you have a mailbox called you@yourcompany.com, and you purchase a mailbox called you@zimbra.01.com from us, you can forward your mail from you@yourcompany.com to you@zimbra.01.

Because Zimbra itself runs on Postfix, one of the most scalable, proven email server technologies in the world, migrating from any other Postfix server is made easier. Among others, options include being able to migrate just some mailboxes, as you need, over an extended period of time. These options generally apply to both the 01.com shared hosting environment, to dedicated servers hosted with 01.

Affordability: Commonly as little as 25% of the cost of competing groupware solutions, you only pay for what you need Authorized: Zimbra certified Host & Integrator, using only the top-of-the-line Zimbra Network Professional Edition Support: True 24/7 live support based in the U.S.A.

We are very enthused by this turn of events, having received commitments from the top-level of Zimbra that our customers ad business model will not only be supported, but also encouraged and further developed. More information is in our blog post about the Yahoo/Zimbra acquisition, announced Monday, September 17, 2007. We also have information in our blog about our opinions on the Microsoft offer, announced in January, 2008.

Also, we contacted the author of the SalesForce zimlet directly to try to determine what is required on the Salesforce.com-side for you to use the zimlet (Zimbra extension/plug-in). He informed us that each SalesForce.com account must be licensed with the Enterprise, Unlimited or Developer SalesForce products, and must be given permission to use the APEX API interface.

Yes. If we have their cooperation, we can often facilitate the transfer of not only mail, but also calendars, contacts, documents, etc. In other cases we can still perform sync of mail, and have work arounds for most other data. With the normal activation fees, we provide free migration assistance for customers moving from other Zimbra hosts to 01.com.

Here is the list of authorized Zimlets currently in use in 01.com's shared hosting environment, for personal and business: If you are a business hosting customer, you may choose to disable select, or even all of the zimlets, by opening a ticket from our online help desk. You may request that we install additional zimlets using our ticketing system in our online help desk, and we will consider such requests with 48 hours.

authorized Zimbra hosting provider and integrator based in Chicago, Illinois, 01.com, Inc. is a company of empathetic people enthused about tech and founded to help others use Zimbra to save time by working together better, or in MBA-speak, to efficiently optimize organizational communication. Founded on January 1, 2005, 01.com started as a global, 24/7, remote computer services consulting company.

Relative to waiting to see your doctor, yes, it's instant. Not only Monday through Friday, but also, like our live support, 24/7. You can sign up and receive login info in a few minutes, even on the weekends, even in the middle of the night on holidays. Our live support is also reachable at those times. But it's not our support team that's sending you your login info, the 01.com ordering and activation process is entirely automated for your convenience, so you can be up-and-running in minutes.

In fact, we support many customers that have only 1 mailbox. You'll need to have at least one mailbox for your domain administrator, to control your configuration and settings, and to receive mail.

Yes. And we provide the wiki@ - document sharing and versioning system mailbox free-of-charge to every business hosting client. It is automatically setup upon activation, and the first GB of storage is also provided free-of-charge. After the first GB, any additional quota you assign to the wiki@ account is charged like any other account, along with your total GB per month. Note that Zimbra 5, now generally supported by 01.

The discount is 20% off of recurring fees, and activation/one-time fees are waived. Only for not for profit (non-profit/501c3), qualifying organizations who demonstrate and articulate the need for this discount. Please contact us for pre-approval. Please note that this is not an automatic entitlement. Your organization must be pre-approved by a 01.com executive to benefit from this unique discount in the 01.com shared hosting environment. Thank you for your consideration.

Additional pricing for extra mailboxes, etc, is available from our Pricing page. For Business Hosting, please launch the Business Hosting Calculator.

Zimbra is both a company and the software made by the company. Founded on Christmas of 2003 and having raised more than $30M and reached self-sustainability in only a few years, Zimbra is a software manufacturer based in San Mateo, California.

this time, no. Our shared hosting environment is not yet designed for "white label" resale, although there are alternatives we may provide, please see below.

Yes! We can install, configure, brand and maintain your own Zimbra server(s) for you, so that you can charge and collect whatever you like for Zimbra hosting services. We deliver this service for a number of companies internationally. We will assist you as you need, providing at your option any one or more of the following services to compliment those you'd like to deliver yourself:

Zimbra Mobile is a license purchased through 01.com or Zimbra that enables a Zimbra server installation to synchronize Windows Mobile and Palm devices, including Calendar, Contacts and Email. Syncing email, for example, syncs messages you've read and sent so that messages appear as read in both your mobile device and inbox, and sent messages from your mobile device are viewable in your sent messages directory/folder from your desktop, and the Zimbra webmail interface (your web browser).

Any service where the patient is receiving or transmitting information through your website requires secure hosting.

Each of the network servers we use has specific security to prevent denial of service attacks. They are configured to create a maze effect so hackers can’t get to valuable data. Advanced firewalls cordon them off from the ‘open’ internet. Network engineers who can detect and thwart hacking attempts monitor them 24/7. There are also physical security measures in place. Visitors are escorted in the building at all times and intruder and fire alarms are monitored 24/7.