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Frequently Asked Questions

I can't get my VPN to work, what should I do?

Communication Technologies - North Carolina State University
The ComTech NOC does not provide desktop support or client installation support. Please contact ETSS at 515-3110 or your Lan Adminstrator for desktop or installation support. Installation instructions can be found here. If you have the VPN client installed as followed on our instructions pages and can access internet sites but cannot establish a VPN connection to NCSU, please report this problem to support@ncstate.net or call our NOC line at 3-9675.
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What do I do if I can't connect to Sundial when I have VPN running?

Information Technology Services: Sundial
Click on PC-Leland icon on the lower right lower of your desktop. It brings up a PC-Leland Status window.
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If I do not use VPN, how do I configure my email to work with my ISP?

VPN-FAQ
If you choose not to use VPN from off-campus and still want to send email through your own broadband provider, you will need to configure your mail client settings as described in the document Configuring Eudora Email When Off-campus. Suggested settings for Verizon and Comcast Cable broadband customers are included in that document.
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Will VPN work?

VPNS FAQ
Yes. However, we recommend you to try it from a non-wireless network when you initially set up the connection for the first time.
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Why do my VPN connections work from some locations and not others?

Frequently Asked Questions < Virtual Private Network <...
The Internet Service Provider (ISP) that you are using at the time of the connection may be blocking specific types of TCP/IP traffic that are preventing VPN connectivity. Contact your ISP for further assistance.
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Why can't I connect to the VPN?

Wireless Network - UITS - University of Connecticut
Please be sure you are logging in with your NetID and Password and have defined the proper Realm. For more help documentation on the VPN, please go to http://security.uconn.edu/guides/vpn.html.
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Why can't I query SNMP over VPN?

m0n0wall Handbook
With an out of the box configuration, you cannot query SNMP on the LAN interface of a remote m0n0wall over a VPN connection. Fred Wright explained in a post to the mailing list on September 12, 2004 why this is. Due to the way IPsec tunnels are kludged into the FreeBSD kernel, any traffic *initiated* by m0n0wall to go through an IPsec tunnel gets the wrong source IP (and typically doesn't go through the tunnel at all as a result).
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VPN is up but I can't ping ?

TheGreenBow IPSec VPN Client FAQ
When logs look like the ones below, the IPSec VPN tunnel is established. Now you should be able to ping any devices onto your VPN server LAN. TheGreenBow IPSec VPN Client configuration is correct. Check Phase 2 settings : VPN client address and Remote LAN address. Usually, client IP address should not belong to the remote LAN subnet (read also What must be filled in Phase 2 field "VPN client address" ?) Once tunnel is up, packets are sent with ESP protocol.
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I tried to uninstall VPN but it didn't work. What should I do?

VPN Frequently Asked Questions (FAQ)-The Library-University ...
Unfortunately this can happen for a number of reasons. Please see "How to Manually Uninstall the Cisco VPN Client 3.5 and Later for Windows 2000" for more information, or contact the help services listed below.
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I have Outlook 2000 or XP. Can I get it to work with my VPN?

Frequently Asked Questions < Virtual Private Network <...
I’ve unchecked “Use default gateway on remote network” but still cannot connect to the Internet.
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Will it work through a firewall (or VPN)?

Administration of Networks Made Easy with RemoteScope
Yes. A port needs to be opened through the firewall of course, and that can be specified in the Client configuration.
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How does the VPN client work?

FAQ's
The VPN client is a "shim" client. It inserts itself below your computer's native TCP/IP stack and intercepts all network traffic received or transmitted, encrypting and authenticating the data on the fly.
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How does the VPN service work?

IT Services(formerly University Communications Services) - V...
The VPN service, or Virtual Private Network service, links your computer into another network - in this case, the UWA campus network. Your machine is assigned the same internet address you would receive if you used the UWA dialin service or the SNAP service on campus.
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How does the VPN actually work?

ISS - Remote Access Service FAQ's
The VPN software transparently negotiates the users' entry into the University Network, establishing a data flow through an encrypted 'tunnel'. Once the 'tunnel' is established, the data stream is encrypted on the client PC by the VPN Client program, sent across the internet, decrypted on the University Concentrator, and then passed onto the University Network.
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What is a VPN?

OIT-Network Services-Provided Services
VPN stands for Virtual Private Network. It is a set of technologies that allow you to build secure "virtual" paths between hosts on insecure networks. The particular type of VPN Network Services is deploying is commonly known as a remote access or tunnel mode VPN. This acts very much like a classical dialup service, except you are using a data network rather than a voice network to make your "calls".
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VPN Frequently Asked Questions (FAQ)-The Library-University ...
VPN (Virtual Private Network) is software that runs on your off-campus computer. After you log in with your CalNet ID and passphrase, VPN establishes a secure "tunnel" to the UC Berkeley network. When you use a VPN connection, it appears to systems on campus that you are also on campus - you will have a UC Berkeley IP address instead of the one you have at home (through your dsl/dialup service's ISP).
Related Questions

Frequently Asked Questions < Virtual Private Network <...
VPN is an acronym for Virtual Private Network, which is a method to create secured (encrypted) communications over a public network. In our case, we are setting up secured communications from your home PC to the University’s network via the Internet. This enables you to securely use your Cal Poly Pomona network resources that you access every day (file/printer sharing, email, etc.) from a location outside the University’s network.
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I have a home network and can't access the VPN, what can I do?

Frequently Asked Questions - Faq - Newcastle University
Home networks can be setup in a number of different ways and usually use NAT to share a single IP address with the rest of the network. Since there are so many different ways to run a home network we can't provide support to users on this issue. There are a few ways you can connect to the VPN but they may not all be possible depending on your ISP and the type of NAT router you use. These same options also work with wireless networks.
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What if I can't work because of CFS?

Chronic Fatigue Syndrome
If you can't work because of CFS, get in touch with the Social Security Administration for help with disability benefits.
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I can't get the plug-in to work! What should I do?

Chat Frequently Asked Questions
If you can't successfully download or use the Globalchat plug, we recommend that you select "Java Lite" or "HTML" as your chat client when logging in to the chat server.
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Why can't I get D2_3DFX to work with my Banshee?

The Official D2_3DFX FAQ - Frequently Asked Questions
Thanks to Pixelman for some updated news on Banshee support: a new set of drivers for the Banshee are available specifically for D2_3DFX (I don't know if they'll serve any other purpose). You can download them by clicking on the link. Unzip the files in this ZIP directly into your D2 directory - do NOT replace your existing Banshee drivers in the Windows directory.
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I can't get GSPM to work on my computer; what should I do?

GSPM FAQs
GSPM is a web based product, so it should work like any other web based application. In rare instances, the GSPM server may be down, so please try again as needed. If you are still having problems you can email us at < hwebmaster@esc5.net > and a staff member will get back to you as soon as possible.
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Will Outlook Messenger work in VPN ?

LAN Chat User Questions
In Settings > Network tab, move VPN Network Adapter as top, so that it will be used for communication. If your VPN has fixed IP Address setup, install Broadcast tool in a Server and just add that Broadcast IP Address instead of entire range)
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Will my VPN work with the DSL service?

Untitled-1
Virtual Private Networks (VPN) will work with the Dynamic connections but static IP connections are HIGHLY recommended. Due to the variations in VPN clients we do not guarantee that your VPN will work nor do we provide support for your VPN. No. DSL technology utilizes higher frequency spectrums for data transmissions that are not being used by voice communications. This allows simultaneous analog voice or fax and DSL data transmission over the same telephone line.
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How will the ComBrio solution work with my existing VPN?

ComBrio FAQ
Using VSI, ComBrio's customer's can provide their enterprise customers the assurance that there is segmentation of the enterprise's remote accessed data and remote services data. VSI will work along side existing VPN implementations, thus eliminating the need for the enterprise or the service provider to change network parameters and existing VPN objectives.
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How does the VPN Client for Macintosh work?

Networking & Infrastructure: VPN FAQs
Once the VPN Client installs the necessary files, a VPN connection can be estabished. While this connection is active, the network traffic from your computer will flow as follows: Traffic will be split-tunneled. This means that all traffic destined for LSU will be encrypted and sent through the VPN tunnel and all other traffic will go unencrypted through whatever ISP you are using. The VPN client software will create a virtual network adapter.
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What is SNMP and will Multi-Path VPN work with it?

MPVPN - FAQ, Citrix Thin Client Server, Data Security, VPN
SNMP stands for Simple Network Management Protocol. It is used for monitoring network applications. Windows® NT operating system uses SNMP to get status information about a host on a TCP/IP network. Multi-Path VPN can be configured to send SNMP (traps information) to a SNMP monitor if the application has been installed on a computer inside your network. Check the Community name entry located on Multi-Path VPN's configuration page, under SNMP.
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