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Frequently Asked Questions

My landlord will not repair my home or apartment. What can I do?

Code Compliance FAQ
Your area inspector handles single-family housing violations. The Code Compliance Department's Multifamily Inspection group handles apartment complexes and other multifamily dwellings. To report violations, call 3-1-1.
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Can my landlord enter my apartment when I am not at home?

Frequently Asked Questions of the Housing Court Department
Unless it is an emergency, no landlord can enter an apartment, absent a lease provision or a court order. Pursuant to G.L. c. 186, ยง15B, a lease for residential property can provide that the landlord may enter to inspect the premises, to make repairs or to show the same to a prospective tenant, purchaser, mortgagee or its agents before the termination date of the lease.
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My apartment needs repair and my landlord is neglecting my request for repair. Can the City help?

City of Jersey City - HEDC - Frequently Asked Questions
Yes. You can call the Division of Housing Code Enforcement at (201) 547-4825 to schedule an apartment inspection.
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Can my landlord enter my apartment even when I'm not home?

Frequently Asked Questions
The law says that the landlord may enter your apartment when you're not home but only for the following reasons: You have given notice and your landlord has given you reasonable notice to show your apartment to new tenants
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Can I refuse to pay rent if the landlord fails to repair something in my apartment?

Off Campus Housing
No, the tenant must continue to pay rent until the end of the tenancy. If something needs repair in your apartment, you should request the repair in writing and, if not satisfied, file an Application to the Director requesting settlement. Note: If a tenant in a yearly or monthly tenancy is 30 days in arrears of any part of the rent, the landlord may give a 15-day notice to quit. If a weekly tenant is seven days in arrears, the landlord may give a seven-day notice to quit.
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Q Where can I get a home repair grant?

FREQUENTLY ASKED QUESTIONS ABOUT THE CITY OF DETROIT
A For home repair grant information, contact the City of Detroit Planning & Development Department Housing Services Division at 224-3461. For questions about weatherization home repairs, contact the Detroit Human Services Department at 852-5609.
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What should I have ready for the landlord when I view an apartment?

Allspaces.com: Search Free thousands of Apartments and Homes...
The required security deposit in the landlords preferred method of payment example(cash, check, money order)
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Can a landlord enter my apartment when I am not there?

Off Campus Housing
The tenant has been given 24-hours written notice of the entry which will be made during daylight hours; A notice to quit has been given and the landlord will enter to show the premises to prospective tenants or purchasers; or If you have any other questions contact the Public Enquires Office website, or the NS Tenancy Board's Frequently Asked Questions.
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If my landlord refuses to repair/mend/attend to a situation, what should I do?

FAQ
If there are situations present in your home/apartment that the landlord refuses to repair/mend/attend to, you may seek assistance from the City of Bethlehem Bureau of Inspections at (610) 865-7097. They will come and inspect your home and may require your landlord to bring the sub-standard condition up to code standards. The following is a list of potential code violations that the inspectors may look for:
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My landlord refuses to repair anything. What can I do to get things repaired?

VDACS - Office of Consumer Affairs - Landlord-Tenant Frequen...
Serious repair issues, such as faulty electrical wiring, gas leaks, and structural damage may be violations of the local building code which should be brought to the attention of the Building Inspection office for your city or county. The Building Inspector may inspect your building, and if warranted, issue a citation to the landlord for any violations that require repairs. Section 55-248.13 of the VRLTA outlines the duties and responsibilities of the landlord to maintain the rental property.
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HOW CAN I SEE AN APARTMENT HOME?

The BB Realty Corporation - Information / Frequently Asked Q...
You may call the office at: 508/485-7546 or email us and schedule an accompanied appointment. Please be advised, we collect certain information from prospective residents, prior to showing them an apartment home. You will be asked the following questions:
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Can a landlord enter my apartment or house anytime?

International Housing Office: Frequently Asked Housing Quest...
NO. A landlord is required to give you written notice 24 hours in advance. In most cases, your landlord can only enter your home between 8a.m. and 8p.m. However, the law does allow your landlord to enter your place without notice if there is an emergency or if you agree to let her/ him in. If your landlord continues to enter your place without proper notice or for reasons unrelated to the rental and upkeep of the apartment or house, this may be harassment.
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If I file for bankruptcy, can my landlord still evict me from my apartment?

Frequently Asked Questions - www.bkhelper.org
People who file for bankruptcy are entitled to certain immediate protections from certain legal actions -- part of what is called the "automatic stay" effect of a bankruptcy filing, because many potential legal actions against the filer are stopped (known as "stayed" in legal terms). But as of October 17, 2005, when the new bankruptcy laws took effect, some of these protections have been eliminated. One key change is that filing for bankruptcy no longer delays or stops eviction actions.
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I live in an apartment; my landlord says no waterbeds. Is there anything I can do?

Frequently Asked Questions about mattresses and bedding
Perhaps. Most landlords prohibit waterbeds to limit liability. There is insurance available that protects the property owner against damage caused by waterbeds. Should any damage to the owner's property occur due to the failure of your waterbed this policy will pay for that damage.
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My landlord refuses to make repairs to my apartment. What can I do?

FAQ - NYC Affordable Housing Resource Center
If you are a tenant in a building, there are several things you can do to get your landlord to make repairs; however, you may want to take the following steps in order to establish a record: If the superintendent or management company does not respond, write a letter to the owner of the building that describes the problems in your apartment and asks for the repairs to be made by a certain date.
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Is my landlord allowed to access my apartment whenever he wants?

Your rights as a tenant (FAQs)
No, your landlord should give you a 24 hour notice verbally or in writing before visiting your apartment. If he is coming to show the apartment to a potential tenant, he can come between 9am to 9pm. If it is to make repairs, he can come between 7am and 7pm. And if it is an urgent repair, he may come with no notice at any time.
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If I just moved out of my apartment, can my landlord keep my deposit?

Division of Hotels and Restaurants - FAQs
In order to withhold your deposit, the landlord must notify you in writing within 30 days of the end of your lease of his or her intention to impose a claim on the deposit. The language required in this notice is very specific and is specified in Section 83.49(3), Florida Statutes. If the landlord fails to properly notify you, he loses the right to withhold your deposit.
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How much can the landlord raise my stabilized apartment rent?

NYC Rent Guidelines Board
The owner of a rent stabilized building is required to send you a lease renewal between 90 and 150 days before your existing lease expires. You then have 60 days to accept the lease renewal offer. If you wait longer than 60 days the landlord can refuse to renew your lease and could move to evict you after the lease expires. For more information on lease renewal in rent stabilized apartments see the fact sheet.
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What do you do if a repair needs to be done in your apartment?

Your rights as a tenant (FAQs)
First you should try to contact your landlord in person or over the phone to ask him to make the repair. If you cannot reach him or her refuses to make the repair or if he does not do it on time then you should send him a letter through registered mail. In your letter, you should explain what repairs need to be done and give him a time limit (usually 10 days) in which you expect him to complete the repairs.
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My landlord has changed the locks on my apartment. Is the landlord allowed to change my locks?

FAQ - NYC Affordable Housing Resource Center
Changing the locks on an resident's apartment without giving the resident a key would be a violation of the Unlawful Eviction Law (NYC Administrative Code §26-521) if: occupant who has lawfully lived in the apartment for more than thirty days (with or without the lease), A subtenant, roommate, or relative who has lived in the apartment for at least thirty days (even if the person is not on the lease and has not made any direct payments to the landlord),
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Who will repair my home?

Orbit First Step - Frequently Asked Questions
If you live in a house you are responsible for all repairs and maintenance to the structure and the inside and outside of your home. If your home is on an Estate, which has communal services for example TV aerial or communal lighting, we are responsible for any repairs. If you live in a flat you are responsible for some repairs and Orbit for others.
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My landlord thinks he can come into my home at any time. Can he?

VDACS - Office of Consumer Affairs - Landlord-Tenant Frequen...
Your landlord may gain access to the property to make repairs, inspect the property, or to show the property to prospective buyers or tenants. In these cases, the tenant may not unreasonably withhold access to the property. In cases where access is denied, either party may bring a civil action in General District Court to remedy the issue. Section 55-248.10:1 of the VRLTA addresses the rights and remedies of both landlords and tenants.
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How can I avoid home repair fraud?

Frequently Asked Questions -- Flooding - Fairfax County, Vir...
You may discover that your damaged home or business needs extensive repairs or, in some cases, demolition. Consumers need to carefully determine how to deal with the necessary repairs and the offers they receive to do the work. Itinerant contractors will flock to disaster sites, drawn by the demand for repairs and the availability of money. Consumers, anxious to make their homes livable again, may let their guard down and overlook the standard warning signs of a home repair scam.
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Where can I get a grant to purchase or repair a home?

Frequently Asked Questions (FAQ)
Start by contacting your state and local Department of Housing and/or Department of Social Services to find out if there is any financial or free assistance available to you. You can also search on the web for non-profit organizations in your state or community that might be able to help with home ownership or home repairs. Below are two national non-profit organizations that use volunteers to help build or repair homes.
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Should I be at home when a repair is begin done in my home?

The Home Service Store - Home Improvements Made Easy
If you can be home, it is wise to be readily available to the workers. If you can't be home, you may want to get a neighbor or friend to be there while the repair is taking place. All repair professionals HSS recommends are properly licensed and insured.
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When I vacate my apartment, must everything be in a perfect state of repair?

Commonly Asked Questions - Off Campus Housing
No, provided that the damage is minor and can be reasonably be considered part of the ordinary wear and tear upon the premises. (ie: nail holes for hanging pictures) Where a tenant makes "improvements" such as wallpapering and painting without the consent of the landlord, the landlord can insist that the tenant remove or correct the "improvements" and restore the premises to its original condition.
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