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Frequently Asked Questions

Do I need to have a phone line or Cable TV to get COMTek Broadband Service?

COMTek - FAQs
No, COMTek Broadband works through your existing electrical wiring in your home or office. This means there is no additional wiring required to receive COMTek Broadband Service.
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What is the difference between high speed COMTek Broadband Service, Cable or DSL?

COMTek - FAQs
The difference between the three high speed Internet services are how you, the user, connects to the Internet. DSL uses the phone lines but you must be within 18,000 feet from the co-location facility to receive the service and have an active phone line. Cable modem uses the existing Cable TV lines to deliver its broadband service. Availability is to limited areas and the service is a shared connection, thus speeds can slow down when a lot of people in the same neighborhood are online.
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How fast is COMTek Broadband Service?

COMTek - FAQs
COMTek Broadband residential service is currently 300-500 kps or 10-15 times faster then a Dial-Up connection. Commercial service is up to 3 mbps.
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Do I need cable or a phone line to get Capitol Broadband High-Speed Internet?

FAQ2
No, your Capitol Broadband High-Speed Wireless Internet service does not require cable or a telephone line. There is no "dialing in". If you currently have an extra line in your home so you may dial into the Internet, now is the time to unhook it and save yourself some money. Your home or apartment must be in an area where service is available. Capitol Broadband must deploy antennas near your residence for the service to be made available.
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Do I have to get a modem from COMTek Broadband to use the service?

COMTek - FAQs
Yes, only the COMTek Broadband modems from an authorized COMTek Broadband retail location will work on our system.
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Will I need a phone line or cable service to connect to the Internet?

Xanadoo - Wireless High-Speed Internet
No. There are no phone lines or cable service required to use Xanadoo, and your service is always connected—with no busy signals or slow dial-up modems!
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How do I arrange for telephone, cable TV and Internet service?

Frequently Asked Questions
Each student is required to pay a $145 per semester technology fee. This fee provides students with unlimited local calling, call waiting, cable television, and high speed Internet access with network certification and utility software. For more information on specific computer network information Click Here.
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Why do I need phone service for digital cable?

Frequently Asked Questions
Your digital converter box receives its information through the cable line, but cannot communicate back along the same line. The phone line allows the box to dial our system at rare intervals, sends a quick burst of information, and disconnects in a matter of seconds.
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Do I need to subscribe to cable TV to get cable Internet access?

SURFboard® General Frequently Asked Questions
Not technically, but some cable operators require that you do subscribe to basic analog cable TV service before you sign up for high speed Internet access. Check with your local cable company for specific information.
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If I use AOL Broadband (Cable) will my Broadband Connection work with SunRocket Service?

SunRocket Internet Phone Service - Member Support: FAQ's - A...
To test if you can use your AOL Broadband Connection with SunRocket Service simply open up an Internet browser. If you can reach the Internet without having to connect to AOL then you can use SunRocket Service. Note: SunRocket Service will not be compatible if when you attempt to open an Internet browser you are prompted to connect to AOL. This is due to the fact that AOL Broadband authenticates the connection using a software client which is not compatible with SunRocket Service.
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Do I need a phone line or cable connection?

NexGenAccess, Inc. - Providing the Next Generation of Commun...
Our service will not tie up your phone and we are able to deliver you a reliable always-on dedicated connection without involving the middle man. By using our service over conventional high speed options, you avoid the need to subscribe to "premium services" offered by Telco and cable companies. In addition, you avoid all those taxes you see on your monthly cable/phone bill.
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What type of BPL technology does COMTek Broadband Service use?

COMTek - FAQs
COMTek Broadband uses Main.net Technology to deliver its broadband service. Main.net is the leader in the BPL market passing through more homes nationwide then any other provider. More information on Main.net's equipment and technology can be found at http://www.mainnet-plc.com
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Is my monthly COMTek Broadband Service included on my utliity bill?

COMTek - FAQs
Yes, COMTek Broadband Service allows the utility the capability of Transformer Outage Notification, Automated Meter Reading, Electrical Monitoring, and Electrical Management Services. Plus, the utility receives a revenue share of the monthly subscription rates.
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I use AOL Broadband (Cable). Will my connection work with Phone Freedom service?

Phone Freedom
There is an easy experiment to see if your AOL Cable will work with Phone Freedom. Simply check to see if you can access the Internet using an Internet browser. If you can access the Internet without having to connect to AOL then you can use Phone Freedom. If you cannot access the Internet without first connecting to AOL, Phone Freedom will not operate.
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Will my cable TV and High Speed Internet service come in on the same line?

GEUS - Frequently Asked Questions About Cable TV
Yes. Only one line will come into to your house. A splitter will be mounted on the outside of your home. Multiple cables can be routed from this splitter.
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What do I need to use the broadband phone service?

Welcome to PennyTel
All you need is a Broadband Internet connection, then you can visit our online shop, choosing a plan and phone to suite your needs.
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Do I need a second phone line?

EarthLink® High Speed - Frequently Asked Questions
No. EarthLink High Speed services work without tying up your phone line. So you can save the expense of an extra phone line and still talk on the phone and surf the Internet at the same time.
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What procedures do I need to follow to cancel my COMTek Broadband Services?

COMTek - FAQs
To cancel your COMTek Broadband Services you must contact our customer service staff at 888.9COMTek (888.926.6835).
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Do I need cable TV to get EarthLink High Speed Internet?

EarthLink® High Speed - Frequently Asked Questions
No. For our cable Internet service, your home must only be serviceable by your local cable provider. Our DSL, Satellite, and EarthLink Wi-Fi services do not rely on cable service at all.
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Will it interfere with my phone or broadband service?

TiVo | Most Popular Frequently Asked Questions
Never. The connection will not interrupt an existing call nor will it interfere with call waiting, incoming, or outgoing calls.
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Can I put cable TV in my sunroom? What about a phone jack?

Lifetime Enclosures
Yes to both! Many of our customers find their sunroom to be the BEST place to relax and watch television.
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How do I set up phone and cable TV?

SMU Apartments - SMU
The apartments come ready for cable and phone set up. We provide for one working phone jack and one working cable jack. It is your responsibility to call the phone company and cable company to set up service. We can provide you with their phone numbers. If you want more phone or cable jacks, you may have to pay extra set up fees. The phone and cable companies can give you more details.
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How often will I be billed for my COMTek Broadband Services?

COMTek - FAQs
Depending upon the option you selected during the sign-up process, you will be billed either monthly or annually for your COMTek Broadband Services. Communication Technologies bills in advance for monthly service. This means that you will pay at the beginning of the billing cycle for the following month’s service.
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Do I need telephone or cable service in order to have wireless broadband from Mercury?

Mercury Network High-Speed Frequently Asked Questions
No. Wireless broadband does not use telephone or cable lines whatsoever. Instead, we use radios and antennas to deliver high-speed Internet service through the air. We often hear from callers who have kept their home phone line only so they could have DSL, but they would rather cancel it and use their cell phone exclusively.
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Do I have to get a second phone line for High-Speed Cable Internet service?

Hyperband Networks, Inc.
No! Our HSI service runs over your existing television coax cable so you can surf the 'net, watch TV and talk on the phone all at the same time! We can provide multiple PC access for a fee of $10.00 per month which can be used with a cable modem wire line router which we provide to you as an added feature of our service. Please review the sign up page for your community under Options/Upgrades, and choose the Multiple PC Connectivity option.
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Do I have to have a phone line to get ADSL Broadband ?

ADSL SPAIN English broadband Telefonica telefonicaonline ads...
Yes. ADSL services can currently only be provided over standard Telefoñica analog exchange lines where the exchange has been ADSL enabled, you are not too far from the exchange and the line is of sufficient quality to support ADSL broadband
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Is broadband available on your phone line?

Non-cable Broadband
During registration you can check the availability of broadband in your area, and whether your phone line is compatible. The vast majority of computers purchased in the last three to four years will support a broadband connection. Check the minimum computer specification. It normally takes around 7-10 days to activate a new broadband service.
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Why do I need a Bulldog phone line to receive the Broadband services?

Bulldog Broadband - FAQ: Bulldog phone
Bulldog's broadband services employ an innovative technology called Local Loop Unbundling (LLU). We "unplug" your current copper phone line from BT equipment and connect it via our network to the Cable & Wireless global network. Because your home or business is then directly connected to our network, we can offer higher speed broadband than most other providers for a similar price.
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Is cable TV service provided?

Massachusetts assisted living boston assisted living retirem...
Free basic cable TV service is provided in all units, with enhanced service available upon request. Free basic telephone service is included in the quoted rates at New Horizons in Marlborough.
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