The Computrace Agent reports the make, model, hardware serial numbers and IP address of the computer.

Our software only reports your computer’s make, model, and hardware serial number, plus the IP address of your protected computer.

The Computrace Agent is extremely difficult to remove. The Computrace software incorporates a self-healing technology that we call “persistence”, which essentially rebuilds the agent software installation even if the agent service is deleted by conventional means. The self-healing function is not resident within the file system and is more difficult to detect and remove than “normal” software.

The Computrace BIOS-based Agent refers to the portion of the Computrace agent software that is pre-loaded in the BIOS by various PC OEM vendors, and includes the persistence module. It is enabled when a customer purchases and installs Computrace Data Protection. It is the persistence module that determines Computrace’s ability to survive malicious or accidental attempts to remove the product.

We need this information so our investigators can determine the accuracy of the report you are filing We urge you to compete the form to the best of your ability. You must complete all the asterisk (*) marked fields. The form will not be accepted without this information.

The Computrace Agent is very difficult to detect. The Computrace software runs as a non-descript service, and is not listed as an application. As well, the product does not show up on the programs menu listing or as a system tray icon.

No. The agent remains inactive until its next scheduled call. Only if the computer is reported stolen by the customer is any further action taken.

The Computrace agent has the ability to gather the following four categories of information, which are primarily data points to allow us to recover lost or stolen computers and to provide asset management of your computers: Basic system information: processor type, processor speed, hard disk size, hard disk space available, RAM size, computer make/model/serial number, number of CPUs, BIOS version (PC), BIOS date (PC), networking device description (PC).

The number of Candidates your Agent has available to process. The Agent keeps a queue so Candidates can be processed even when your computer is not connected to the Internet. The time when processing began on the current Candidate. If the time is "Pending..." a task is not currently running. It may take several minutes to begin processing a task when the Agent starts. The time will also be "Pending..." if you chose to suspend tasks.

Computrace is an asset tracking software installed on all the IBM computers being deployed under CTCI. The DOE uses this management system to track and monitor all computers leased or purchased through CTCI. The laptops also come with the theft recovery guarantee, so any laptop reported stolen and not recovered within 60 days assures the DOE a reimbursement of up to $1000 by the Computrace vendor.

Accurate Budget Object Class Codes (BOCCs) and merchant information are required for the yearly generation of 1099 reports. Budget Object Class Codes and merchant information are used to help determine if a 1099 needs to be generated.

The Computrace Agent works from any phone line in the United States and Canada, even those requiring a special prefix number, such as 8 or 9. If the Agent is set to dial with a special prefix, it will first dial using that prefix but will try all common prefixes (and no prefix) until it makes a successful connection. When the Computrace Agent uses a phone connection to communicate with the Monitoring Center, it uses a toll-free telephone number.

No. The modem speaker is automatically turned off when the Agent calls the Monitoring Center so the user, authorized or not, never has to know that the call has taken place.

Yes. Computrace will work over a dial-up connection or with any Internet connection (cable, DSL, wireless).

No. The customer must purchase and activate the Computrace theft recovery service in order to leverage the BIOS-based self-healing and persistence feature of our product. of companies reported the loss of one or more laptops containing sensitive information during the past 12 months. Ponemon Institute, 2006 In a recent poll of 642 large North American organizations, more than 84% admitted experiencing a security incident over the past 12 months.

Persistence relates to the Computrace agent's ability to survive operating re-installations, hard-drive reformats, hard drive replacements and hard drive re-imaging. This persistence is critical in order to survive unauthorized removal attempts in case of theft. The extra level of persistence provided by the Computrace BIOS agent enables the Absolute Recovery Team to track and recover computers that have been stolen even if the hard drive has been removed or tampered with.

The self-healing persistence module of Computrace is shipped disabled on the notebook and must be enabled through customer activation at the time of notebook purchase. The Computrace persistence module is enabled by installing the Computrace software provided by Absolute Software, or by its inclusion in an image deployment. Please contact Absolute for more information.

You can find details on Transitional Reporting arrangements for 2007 in Policy Statement PS06/10 Integrated Regulatory Reporting (IRR) Credit Institutions and certain investment firms Section 8, page 48. Details of transitional reporting arrangements during 2008 are set out in Handbook Notice 67, paragraphs 2.20 to 2.33 and further details are on our website.

From parties that have previously extended credit to you, such as the department store that issued you a credit card or the bank that issued you a personal loan.

We provide a comprehensive reporting guide outlining the delivery status of your campaign. All reports are accessible 24hrs after each campaign.