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Frequently Asked Questions

How do I get more help with MyBCC?

Frequently Asked Questions (FAQ), MyBCC
Please report any technical problems or issues having to do with MyBCC, your BCC student network account, e-mail, or wireless access or connectivity to the Student Technology Support Center (STSC) at https://requestcenter.bcc.ctc.edu/stsc/. You may also contact STCS in person in room N250, by phone at (425) 564-5555, or via e-mail at help@student.bcc.ctc.edu. Please report problems or issues to Request Center at https://requestcenter.bcc.ctc.edu or call the HelpDesk at (425) 564-4357.
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What is MyBCC?

Frequently Asked Questions (FAQ), MyBCC
The MyBCC portal is a web-based framework that provides one central access point to commonly-used tools, applications and services. After logging in, MyBCC recognizes the user and delivers information relevant to his or her role (student, employee) at BCC. Information can then be personalized and filtered to best meet the individual’s daily school or work needs.
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I would like additional help working with MyBCC Course Sites. Is training available?

Frequently Asked Questions (FAQ), MyBCC
Faculty and staff training is offered usually on a quarterly basis since winter quarter 2006. Employees are encouraged to browse upcoming class topics and times scheduled by selecting the Employee Training & Tracking (ETT) link from MyBCC eTools. Use ETT to reserve your space in any class for free. Web Services staff is also available to provide custom training for small groups by appointment. To arrange this type of training, contact webmaster@bcc.ctc.edu.
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Why was MyBCC created?

Frequently Asked Questions (FAQ), MyBCC
Streamlining access to services and resources on the web is an important long-term strategic initiative identified by the college to better serve the campus community. The MyBCC portal helps to condense the vast number of forms, tools and applications provided to students and employees in an easy-to-use, secure format. The portal allows information to be customized so that it’s more efficient and relevant to each user.
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How do I log in to MyBCC?

Frequently Asked Questions (FAQ), MyBCC
Students and employees can access MyBCC on or off campus. Follow the same steps whether you are logging in from BCC, from home or any other location with an Internet connection.
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Is MyBCC accessible?

Frequently Asked Questions (FAQ), MyBCC
The MyBCC web portal complies with most Section 508 Information Accessibility Standards defined in federal law by the United States Department of Justice. Some advanced or interactive features of the portal that are available to a small and limited number of users may not be supported according to these guidelines. In these cases, if alternative access is required by users, the college will respond accordingly to provide alternative means for access.
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What are the browser and platform requirements for MyBCC?

Frequently Asked Questions (FAQ), MyBCC
All information, content, applications and services distributed through MyBCC are available to both PC and Mac users. There is some extra functionality if you are using Internet Explorer on a PC, read more. Notes: Certain Microsoft Office integration and administrative functions within MyBCC require at least Internet Explorer 5+ on a PC.
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What is a MyBCC Course Site?

Frequently Asked Questions (FAQ), MyBCC
A MyBCC Course Site is a secure, online website that allows BCC instructors to distribute their syllabus or other class materials in an electronic format directly to the students after they have registered for classes.
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Is the information in MyBCC private?

Frequently Asked Questions (FAQ), MyBCC
Bellevue Community College delivers the MyBCC web portal through a Secure Sockets Layer (SSL) connection. After you log in to the portal, you may verify that your portal connection is secure by looking for a locked padlock icon at the bottom of your browser. When this icon is displayed, you can be assured that the information you’re viewing on the screen is being transmitted securely.
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How do I search content in MyBCC?

Frequently Asked Questions (FAQ), MyBCC
The MyBCC search feature is located directly under the content navigation on the top portion of your screen. You may choose to search the contents of the portal, the BCC public website, both together, or limit your search scope to locating only portal users. Choose an option from the drop down list next to the search bar to select a type of search.
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How do MyBCC Course Sites generally work?

Frequently Asked Questions (FAQ), MyBCC
All class sections that BCC offers are provided with a MyBCC Course Site. BCC instructors possess administrative privileges to manage their own sites. After a student registers for a class, the student is automatically added as a member of that Course Site and a link to the site is added to their class schedule in MyBCC (located under the My Classes tab). If a student drops the class, they are automatically removed as a site member and the link from the class schedule will no longer be listed.
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Who can post materials to MyBCC Course Sites?

Frequently Asked Questions (FAQ), MyBCC
Instructors possess full administrative rightst to post or modify content on their respective MyBCC Course Sites. Students automatically receive read-only rights unless the instructor chooses to modify their privileges. Read-only rights allow students to open documents and navigate the site as they would a traditional website. No.
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Are there types of materials that cannot be posted in a MyBCC Course Site?

Frequently Asked Questions (FAQ), MyBCC
Certain types of file formats that may be harmful to college servers such as executable files are not allowed to be posted in any area of the portal including MyBCC Course Sites, Community Forums, or My Site document libraries. When I click on the class title from My Classes, I get a page that says, “This site is no longer available in the reference database.” This message indicates the Course Site previously existed but has been deleted.
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What is MyBCC “Single Sign-on”?

Frequently Asked Questions (FAQ), MyBCC
MyBCC features a Single Sign-on feature that recalls your SID and PIN (for students) or your employee SID and PIN (for employees) when you log in to the portal with your network credentials. For students, the single sign-on feature is currently available for one service: Blackboard Vista courseware. In the future, all student services, e-mail and eTools are planned to be made available with this time-saving feature.
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How can I protect my privacy and personal information in MyBCC?

Frequently Asked Questions (FAQ), MyBCC
Always end your session by closing your browser after you’ve finished using MyBCC to protect your personal information. Don’t leave your workstation unattended—even for a few minutes. If you must leave the computer, always end your session or lock your computer so no one can access your information. Be aware of others standing behind you or next to you when logging in and viewing your records, grades or personal information on the computer screen
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How does MyBCC know what type of college information to send me?

Frequently Asked Questions (FAQ), MyBCC
Content and links are directed to each portal user based on your student or employee role at the college. You may receive specialized information based on the type of classes you register for or the courses you teach. You may also receive personalized messages or information if you are involved in any committees or activities that utilize the portal for work space. The college intends to provide information that is helpful and useful to you during your time at BCC.
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How do I locate the direct web address (URL) of a MyBCC Course Site?

Frequently Asked Questions (FAQ), MyBCC
All MyBCC Course Sites begin with: https://go.mybcc.net/sites/ and end with a combination of the class item number and the year/quarter code. Year/quarter codes consist of four digits, the first three characters corresponding to the academic year (i.e. 2007-08) and the last digit indicating the specific quarter in that year. Using the formula above, for a class offered in fall quarter 2007 with the item number 3000, the web address for the MyBCC Course Site would be https://go.mybcc.
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How do MyBCC Course Sites differ from my teacher’s personal area, My Site?

Frequently Asked Questions (FAQ), MyBCC
My Site is a personal space given to every member of the MyBCC community. MyBCC Course Sites are dedicated secure websites given to instructors for each of their classes. Some BCC instructors may prefer posting their documents to their My Site Shared Documents instead of using MyBCC Course Sites. Each teacher decides for themselves what works best for them.
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How do MyBCC Course Sites differ from Blackboard Vista (formerly called WebCT Vista)?

Frequently Asked Questions (FAQ), MyBCC
Blackboard Vista is still the primary courseware used for conducting BCC online classes taught through the BCC Distance Education office. Teachers have the option to use either Vista or MyBCC Course Sites for communicating with their students. Students should ask their instructor each quarter how they intend to make class materials available to them.
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Is there any easy way to export my class documents and files from one MyBCC Course Site to another?

Frequently Asked Questions (FAQ), MyBCC
No, not yet. For PC users who use the Internet Explorer browser (see version requirements), users may open two sites (one in a seperate browser session) and using the Explorer View in a document library, drag and drop files between windows. This can be complex for some users. BCC is currently working on a wizard-style tool to allow MyBCC users to move content more easily. This enhancement is targeted for release sometime in 2008.
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How do I get help?

Anorexia: FAQ
First, contact your doctor for a complete medical assessment, and an assurance your symptoms are not related to another cause. Second, discuss treatment options with your doctor, psychologist, and family to determine the best course of recovery for you. Third, understand the recovery process will take time, strength, and patience. Fourth, believe in your ability to be strong, and have faith in those around you who wish to help. Everyone wants you to be happy and healthy.
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What can be done to help?

Depression Article Page
People with depression don't get better on their own. They may need to get help with the support of their family, friends and/or health professional eg doctor or psychologist. But recovery is common - delaying treatment may delay recovery.
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Nursing Program Frequently Asked Questions (FAQs)
TMCC students may also wish to discuss career options with an academic advisor, counselor or career advisor. These free student services are available at four of the college's sites: the Dandini Campus, 7000 Dandini Blvd, in the V. James Eardley Student Services Center; the TMCC Meadowood Center, 5270 Neil Rd.; the TMCC IGT Applied Technology Center, 475 Edison Way; and the TMCC High Tech Center at Redfield at 18600 Wedge Parkway, Building B.
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NAAF FAQ
The National Alopecia Areata Foundation was founded in 1981 when a young Californian with the disease looked for others to share and understand her problems. It has grown into the world center of alopecia areata information, research, and service. Located in San Rafael, California, the Foundation is governed by a volunteer Board of Directors and has a professional Chief Executive Officer and staff. The Foundation is represented in Washington, D.C.
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Connections: Health.Wellness.Advocacy
Help is only a phone call away. We are dedicated to offering the highest quality support to all those in our community in search of our services.
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Respite Care SA: Frequently Asked Questions
The community may help support the mission of Respite Care in many ways. While monetary gifts are always welcome, there is also a strong need for donations of items such as toys, clothing, etc., and time donated by volunteers is priceless.
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Wild Salmon Center FAQ
You can support the work of the Wild Salmon Center by volunteering, educating yourself and others about salmon issues, and contributing funds to our work. The more educated and motivated our communities are, the better the chances are for wild salmon, trout, steelhead and char. We have opportunities for volunteers to assist with our text and image archives, in research projects, and in other ways. Please contact us if you would like to help.
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Frequently Asked Questions
All SGD help resources are listed on the Help Resources page. The 'Help' button in the upper right corner of each tool and Locus page is linked directly to help documentation for that particular page. SGD curators may be contacted by using a web form, by direct email to yeast-curator@genome.stanford.edu, or by fax at (650) 723-7016.
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