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Frequently Asked Questions

Why does SpamCop want to send a report to my own network administrator?

SpamCop FAQ
SpamCop no longer (as of Feb 25th, 2003) trusts relays which have not been submitted for relay testing by SpamCop.
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How can I get SpamCop reports about my network?

SpamCop FAQ
Anyone may receive summary reports about any netspace they specify. To receive reports, first create an ISP account. Once you have logged in with your new account, use the "Request Reports" menu item to specify which networks you would like to receive reports about. At any time, you may use the "show routes" menu item to view which networks you are configured to receive reports about.
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How does SpamCop reporting work?

SpamCop FAQ
There are three main parts to SpamCop; the Reporting Service, Mail Service, and Blocking List. All three operate independently of each other, but they also rely on each other to operate effectively. The reporting service allows you to file complaints with appropriate administrators about spam. These reports generate statistics that are fed to the Blocking Service, automatically keeping it up to date.
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How can I remove people from my list when they send a complaint through SpamCop?

SpamCop FAQ
Many of my users prefer to keep their email addresses confidential for obvious reasons. I mask the recipient's address from the header to preserve the recipient's identity. I will not release this information. However, if you are indeed the sender of the email, you should be able to figure it out from your logs. If this doesn't work, you can always reply to the spam report and ask the user for assistance.
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Why does SpamCop show different results from one day to the next?

SpamCop FAQ
SpamCop is an ever changing entity in a moving sea of data. Not only does it use internal databases to keep track of contact emails, closed accounts, historical data, etc., but it also relies on network databases to be up, operational, and accurate. To add to this confusion, changes are frequent to the algorithm, so you may experience a bug one day and find it fixed the next. Unfortunately, the reverse is also true - everything can be fine one day and new bugs appear the next.
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Why does SpamCop refuse to accept my HTML spam?

SpamCop FAQ
SpamCop has begun requiring that spam containing HTML is submitted with the HTML codes intact (funny codes in the body of the message). This prevents erroneous complaints and allows SpamCop to find sites referenced within the HTML. Just because you don't see pretty pictures and colorful text does not mean the email you are viewing does not use HTML coding. The HTML tags contain the email and web site addresses, which may not be contained in the plain text.
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Why does SpamCop say email to X bounces?

SpamCop FAQ
This means that SpamCop found an email address to complain to, but it was invalid. If you find a more-correct place to report spam issues for the email in question, you may report these updates to deputies@admin.spamcop.net. Please do not send email unless you can provide a working abuse address where none was found before. You must confirm that the new address is correct and responsive to spam reports before you ask SpamCop to use it.
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Why does SpamCop say my spam is too old?

SpamCop FAQ
SpamCop will not send reports for any spam it detects is more than 48 hours old, as indicated by the first accepted Received: line. SpamCop uses the date of the topmost useful Received: line. This is usually information direct from your own email server, not the spammer's email system. The date used is actually appended by your own ISP and indicates the amount of time the email has been sitting in your inbox waiting for you to retrieve it.
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Why does submitting to SpamCop results in an error/timeout?

SpamCop FAQ
Users are able to reach the SpamCop site and parse/report small emails, but when trying to submit a large spam through the website form they get a time-out error after clicking the "parse" button. This is a problem experienced by users with firewalls. It may be a personal hardware/software firewall you have employed or, there may be a firewall on your ISP's network "protecting" you that you are not necessarily aware of.
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If I want to report an article to the web administrator how can I do that?

FAQs
A-Just click the "Report this article link". You will be asked to give a proper reason for reporting the article and then web administrator will be informed about the reported article so that he can take proper decision about it.
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SpamCop said "No reports filed." What does it mean?

SpamCop FAQ
The header of the spam didn't have enough information to figure out what IP the spam came from. This happens sometimes on very old or strangely configured email systems. For instance, if you are using a Novell or old Microsoft server, you may have this problem. The problem also occurs with hotmail, but only intermitantly. If this is the problem, you will probably see it with ALL email (unless you use hotmail, then only sometimes).
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How am I billed for SpamCop?

SpamCop FAQ
The price is $1.00 per megabyte of email processed. This charge is asessed when a) when you paste email into SpamCop's reporting form and hit "parse" or b), when you click on the link to go to the parsing page for spam submitted through the SpamCop's email submission system. When you subscribe, we bill you for however many bytes you choose to use, and we warn you on the homepage when you run out of "fuel.
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What is SpamCop's history?

SpamCop FAQ
SpamCop is the premier web-based service for reporting and blocking spam, founded in 1998 by Julian Haight. SpamCop processes over one million spam complaints a day and is supported by hundreds of thousands of users, a knowledgeable volunteer community, and a professional staff. SpamCop streamlines the process of determining the origin of spam emails and reporting them to the relevant Internet service providers. SpamCop offers both free and premium reporting services.
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Can I advertise on SpamCop?

SpamCop FAQ
Advertising is now available on the SpamCop.net website. Your 468x60 banner will run in a regular rotation on free users' pages. Paying members do not see banners, nor are banners shown on some peripheral pages (such as the FAQ). Banners are shown to users on the home-page and during spam processing as well as on other pages, such as the help center and statistics pages. They are also shown to anyone responding to SpamCop reports through the web site.
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Q11: How can I report spam directly to SpamCop?

Computer Centre - HKU
Reporting spam to SpamCop allows you to file complaints with appropriate administrators about spam. These reports generate statistics which are used as a basis to put spam sites into black-lists which our spam control program looks up for blocking. You can report spam directly to SpamCop as follows: Paste the entire spam (full headers and message body) in the window and click "Process Spam" You will get the spam report (to be sent to spam sites) for preview.
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How does Visual Patch benefit the network administrator?

Visual Patch Frequently Asked Questions
Keeping a corporate, educational or government network up-to-date with the latest security patches, applications updates and operating system fixes is a time consuming ordeal. Without tools like Visual Patch, the task is virtually impossible. Used in conjunction with Indigo Rose's TrueUpdate, you'll be able to quickly roll out whatever software patches you need to throughout your organization.
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How long does it take to send a report?

AppraisalPort :: FAQ's
Be patient when sending your AI Ready or PDF file. Sometimes it can take several minutes for the file to transmit, depending on your connection speed, size of file and network traffic. When you have successfully sent the file, you will see a new screen appear. This is your confirmation that AppraisalPort has transmitted the file.
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I want to send a bug report, what do you need from me?

Cloudstars- FAQ
Is there a known problem for 3D AngryMan/3D DinoFish /Virtual Figure Drawing Studio running with an ATI video display card?.
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What does Medical Mutual want me to do with the information in this report?

Provide feedback to Medical Mutual on the value of the report and suggest what may make the report more useful to you; and Review the report for opportunities to deliver the highest quality of healthcare to your Medical Mutual patients.
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Why do you need a network administrator?

BBD | FAQs | All | Ask All Your Questions Here
Because of the size of this site and partnership work, it requires more than one person to keep this server running tight. Click |here| for responsibilities and requirements.
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How to become a Department Network Administrator (DNA)?

Enterprise Networking
To become a DNA, the department network or systems administrator should contact the university hostmaster@osu.edu. Each subnet must have a Primary DNA, a Secondary DNA or a Secondary contact. Enterprise Networking only supports the university core network, and services as a result DNAs are responsible installing and maintaining their local network infrastructure.
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What does an Administrator, and how do I become one?

GovTeen.Com :: Welcome to Gov! -- Frequently Asked Questions
The administrators and managers of GovTeen are the people who keep the site operating and take care of all the technical aspects of GovTeen. Administrators are responsible for the day-to-day handling of GovTeen, doing forum maintenance, taking care of general problems and assisting moderators and S-Mods. Managers see to the overall communication between all Gov sites and basically act as supervisors. They see to it that each site runs smoothly while handling the major problems which arise.
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How do I safely report spam using SpamCop?

Stopping Spam - dslreports.com
First: Get yourself a free throw-away email address, such as Hotmail. I recommend using some mix of characters and numbers to prevent this email address from being dictionary attacked, like gj85tm659@example.com. This address will be used for one thing, and one thing only . . . to sign up for a free spam reporting account at SpamCop. Never use it for anything else, ever. SpamCop protects your email address when sending reports.
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How do I register for Spamcop and report individual messages?

FAQ
To report individual e-mail messages:1. Open and copy the message with full headers to your clipboard. The full, unmodified header will need to be sent (click the Blah, blah, blah button in Eudora to expand the full header).
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Can I report posts to a moderator / administrator?

Smokey's Security Forums :: FAQ
Yes, on our forum you can report posts to a moderator / administrator. Reasons to report a post are: the message has been posted in a wrong forum / the post contains bad words / user has already posted the same message before / the post contains spam / the poster made a troll post / the post is against the TOS/Forum Rules (comment required) / Everything else (comment required). With the exclamation mark, located in the right hand top corner of each post, you are able to report such posts.
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Does VaxVoice SDKs work, if Network administrator has blocked the outbound and inbound ports?

VoIP Software Development Kits
No. It is advisable ports (being used by VaxVoice SDKs) should not be blocked by your Network Administrator at firewall/router end.
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On what type of email should I (not) use SpamCop?

SpamCop FAQ
Do not use SpamCop to report anything except spam. This includes any and all responses to your SpamCop reports which are not blatant spam. Email that is obviously sent innocently to an incorrect address. This might include sales receipts, booking confirmations, etc. No matter how hard list managers try, spammers find a way to inject spam to the list (sometimes even going so far as to subscribe to the list first). This results in all list members receiving the spam.
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How do I configure Mailhosts for SpamCop?

SpamCop FAQ
SpamCop is undergoing a major renovation to the underlying logic which it uses to determine spam sources. Soon, all SpamCop users will be required to use this new system and to complete this additional setup. Some "unique" users may not be able to report all the spam they have in the past. Why?We are addressing ongoing problems - spammers are finally doing what we have known they could do all along - create really convincing mail header forgeries.
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