Search 5,000,000+ questions and answers.

Frequently Asked Questions

How do I book my rewards using my Skywards Miles?

Skywards - Help Desk - Faqs - About Miles
If you want to book an Emirates flight, you can do so using the online booking engine, by calling your nearest Emirates or SriLankan reservations office, your Skywards service centre or by using the online reward forms found on our website. For bookings with our airline partners, hotels and retail partners, you must complete the online reward forms. Your request will then be routed to our nearest service centre and you will be contact by Skywards.
Related Questions

How do I book a trip using my Rewards?

Skysurfers - Help Desk - FAQs
Just call your nearest Skywards service centre or your local Emirates or SriLankan reservations office and quote your membership number.
Related Questions

On which airlines can I earn Skywards Miles?

Skywards - Help Desk - Faqs - About Miles
You can earn Skywards Miles on Emirates Airlines, Sri Lankan Airlines and all our partner airlines. You are encouraged to check with your travel agent or the relevant airline for mileage accrual eligibility when making your reservation.
Related Questions

Why are some of my Skywards Miles missing from my account?

Skysurfers - Help Desk - FAQs
That's probably because either your membership number was not entered when you made your reservation/checked in, or maybe the transaction is still being processed. Just give in your original hotel, car hire invoices and for airline travel, original boarding cards and ticket coupons to any Skywards service centre within six months to earn your Miles. There may also be a name mismatch between the ticket and membership account.
Related Questions

How long can I use my Skywards Miles?

Skysurfers - Help Desk - FAQs
Your Miles are valid for three years from the date you earned them, so as long as they are in your account and you have enough, you can spend them at any time within this period.
Related Questions

What is the difference between Skywards Miles and tier miles?

Skysurfers - Help Desk - FAQs
Skywards Miles are your reward currency and are earned whenever you fly with Emirates, SriLankan*, our partner airlines*, and through our hotel, leisure and lifestyle partners.Tier miles are earned only when you fly Emirates or SriLankan Airlines and help you to progress to Skysurfers Silver and Skysurfers Gold membership. Tier miles are earned at the same rate of one tier mile for each Skywards Mile you earn on your flight, plus a bonus of 50% for Business Class and 100% for First Class.
Related Questions

What about airline miles and other rewards associated with these cards?

eScrip - frequently asked questions
The eScrip contributions you earn by using an eScrip registered debit or credit card have nothing to do with the benefits that may be offered by the debit/credit card provider, and you will still continue to earn these benefits from these providers.
Related Questions

Are Skywards Miles credited automatically after a flight?

Skywards - Help Desk - Faqs - About Miles
Yes, in most cases Miles earned on an Emirates or SriLankan flight will be credited within 48 hours of departure, as long as you quote your membership number at reservation and at check-in. The name on the reservation and ticket must also be an exact match to the name registered with Skywards.
Related Questions

How do I earn Skywards Miles on my credit card?

Skywards - Help Desk - Faqs - About Miles
If you hold an Emirates Skywards co-brand credit/charge card from Citibank, ABK, EBI or SCB your Skywards Miles will be automatically credited into your Skywards account each month. If you hold one of our other partner credit cards, please contact your credit card provider to request for your credit card points to be transferred to your Skywards account.
Related Questions

Can I use my Skywards Miles for friends and family?

Skywards - Help Desk - Faqs - About Miles
A reward can be passed on to anyone you choose, as long as it is not for commercial gain. You will need to contact your local Skywards service centre or your local Emirates or SriLankan reservations office with details so they can arrange the reward. Note: If you are redeeming Miles for rewards to be given to friends or family, you must collect the tickets yourself or have your Travel Co-coordinator (where applicable) collect them.
Related Questions

It would be great if I earned Skywards Miles on a flight. Can I?

Skysurfers - Help Desk - FAQs
Sure! The number of Miles you earn depends on whether you travel Economy, Business or First Class. You not only earn Miles when flying Emirates or SriLankan Airlines*, but also on partner airlines* in the programme - Continental Airlines, Delta Air Lines, Japan Airlines, South African Airways, United Airlines, Korean Air and their subsidiaries. Please note that on codeshare flights, Skywards Miles will only be earned on flights that carry and Emirates or SriLankan flight number.
Related Questions

Are my Skywards Miles added to my account immediately?

Skysurfers - Help Desk - FAQs
Definitely. As long as you provide your membership number when you make your reservation or when you check in.
Related Questions

How many Skywards Miles do I need to claim a reward?

Skysurfers - Help Desk - FAQs
The number of Skywards Miles required for a round-trip reward ticket varies according to where you fly from and where you fly to. Rewards offered by our non-airline partners, e.g. Magrudy's, start from as little as 5,000 Skywards Miles.
Related Questions

Can I combine my Miles with another Skywards member if I do not have sufficient Miles in my account?

Skywards - Help Desk - Faqs - About Miles
You cannot combine your Miles with another Skywards member. Skywards membership is open to individuals only.
Related Questions

Is AIR MILES? part of Hbc Rewards?

Frequently Asked Questions (FAQ's)
Hbc Rewards offers AIR MILES? rewards miles as a reward within the Hbc Rewards program. You can redeem your Hbc Rewards points for AIR MILES? rewards miles whenever you choose, like any other reward. Or, you can signup to have your Hbc Rewards points automatically redeemed for AIR MILES? rewards miles every month.
Related Questions

How many rewards miles can I earn in a year?

Capital One Rewards Card Offer FAQ
Unlike other credit card programs, there's no limit to the amount of reward miles you can earn in our program.
Related Questions

Can I use this system to book an award ticket using frequent-flyer miles?

FAQ's
Airlines require that you deal with them directly in order to book award travel using frequent-flyer mileage. Find the latest Airline Sales ...Compare ticket prices for leading airlines ... Purchase airline tickets
Related Questions

Can I earn Skywards Miles on any Emirates or SriLankan flight?

Skywards - Help Desk - Faqs - About Miles
Yes, provided the flight is not taken on free, barter or reward tickets; or on employee, industry or agent-discounted ticket. The actual amount of Miles earned depends on how far the member travels and whether they choose to fly Economy, Business or First Class.
Related Questions

Can I earn Miles on flights taken before I joined Skywards?

Skywards - Help Desk - Faqs - About Miles
Skywards offers members a 'one-off' credit for travel on Emirates or SriLankan taken up to 60 days prior to date of enrolment, providing they can supply the original ticket and boarding card. However all retrospective mileage credits must be claimed within six months of the qualifying transaction date.
Related Questions

How long do I have to wait before my Miles appear in my Skywards account?

Skywards - Help Desk - Faqs - About Miles
Your Miles should appear in your account within 48 hours if you had quoted your membership number for EK and UL flights and 6-8 weeks for all partner transactions.
Related Questions

How many Skywards Miles are needed to redeem a reward flight?

Skywards - Help Desk - Faqs - About Miles
The number of Skywards Miles needed for a round trip reward ticket varies according to origin, destination and the class of travel. Members can use the Mileage calculator on the Skywards Web site to determine the number of potential Miles required per Emirates or SriLankan flight.
Related Questions

Can I claim Skywards Miles for travel taken before joining?

Skywards - Help Desk - Faqs - About Miles
To claim your Skywards Miles, you will need to submit any original documents such as original hotel, car hire invoices and boarding cards, ticket coupons for airline travel, to a Skywards service centre within 6 months of the original transaction date. Up to eight weeks must be allowed for partner transactions to appear in a member account. Remember to keep copies for your own records.
Related Questions

Can I enroll family members into my account so that I can earn Skywards Miles when they travel?

Skywards - Help Desk - Faqs - The Skywards Programme
You can choose to become the 'Head' of the 'Family Bonus' program, whereby you can earn Miles (20% of value) for trips taken by your nominated family members.
Related Questions

What is Skywards?

Skywards - Help Desk - Faqs - The Skywards Programme
Skywards is the frequent flyer programme launched by Emirates in partnership with SriLankan Airlines. Established in May 2000, it has created quite an impact with its unique and innovative approach and has already picked up a number of prestigious awards, including Business Traveler Magazine Middle East's 'Best Frequent Flyer Programme.' In 2003, Skywards won the Freddie Award for Best International Programme along with five other awards and in 2004 it won for Best Award Redemption.
Related Questions

How do I redeem my rewards miles for air travel?

Capital One Rewards Card Offer FAQ
You must purchase your ticket with your Capital One MasterCard to qualify for redemption. The number of miles you need for travel redemption will depend on the cost of the itinerary you choose.
Related Questions

What are rewards?

Capital One Frequently Asked Questions - Credit Cards, Perso...
Rewards are benefits that you earn for making purchases with a rewards-type of credit card. You accumulate rewards based on the dollar amount of purchases made with your card over a period of time. Depending on the rewards program, you can then redeem your earned rewards travel, merchandise, gift cards, or cash back.
Related Questions

When will my Hbc Rewards bonus points be converted to Air Miles Reward Miles?

Frequently Asked Questions (FAQ's)
Your Hbc Rewards points are converted to Air Miles Reward Miles on a weekly basis. Please note that the transfer from Hbc Rewards Points to Air Miles can take up to 30 days to reflect on your Air Miles account. A minimum of 40,000 Hbc Rewards points must be redeemed. Points will be redeemed at the rate of 2,000 Hbc Rewards points for 1 AIR MILES? reward mile. Air Miles transactions cannot be reversed.
Related Questions

Can I book my rewards online?

Skywards - Help Desk - Faqs - About Miles
You can use our online booking engine to redeem Emirates flight rewards*, or use our online reward forms to redeem rewards from other airline, hotel and retail partners. In the latter case, your request will be routed to our nearest service centre and you will be contacted shortly. Valid until 31st December 2007, all members who book their reward flights online will save 10% off the stated mileage.
Related Questions

How do I book my Flying Club rewards?

Virgin Atlantic - FAQs
Click here to select the reward you'd like. You can check availability and book most Virgin Atlantic rewards online once you have set up online access. For any further queries you may contact your local Flying Club helpine.
Related Questions

Got A Question? Ask Our Community!


More Questions >>

© Copyright 2007-2008 QueryCAT
About • Webmasters • Contact