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Frequently Asked Questions

How does a Cable Modem connect to a computer?

F.A.Q.'s - faq - Frequently Asked Questions
There are several methods for computer connection, but it appears that Ethernet 10BaseT is emerging as the most predominant method. Although it probably would be cheaper to produce the cable modem as an internal card for the computer, this would require different printed-circuit cards for different kinds of computers, and additionally would make the demarcation between cable network and the subscriber's computer too fuzzy.
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ZPDee Cable Internet
A cable modem connects to a computer through a device called an Ethernet card. This card provides connectivity between the cable and the computer and interprets the signals from the cable modem so that your computer's software can display it correctly.
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What should I do if my cable modem is connected, but my computer won't connect?

F.A.Q.'s - faq - Frequently Asked Questions
Allways start with a complete power cycle or two and reboot the computer. Your computer might be broken, breaking, or glitching. Sometimes other people using your computer accidentally misconfigure it. You can check our "How to" section for instructions and try to set it up again if your a do-it-yourselfer. If you can't fix your computer, your more than welcome to bring it in to a repair shop. We have been doing computer repair for 13 years if you choose to bring it to us.
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How does a Cable Modem work?

F.A.Q.'s - faq - Frequently Asked Questions
The fact that the word "modem" is used to describe this device can be a little misleading only in that it conjures up images of a typical telephone dial-up modem. Yes, it is a modem in the true sense of the word - it Modulates and Demodulates signals. But the similarity ends there because cable modems are practically an order of magnitude more complicated than their telephone counterparts.
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What is a Cable Modem?

F.A.Q.'s - faq - Frequently Asked Questions
A "Cable Modem" is a device that allows high speed data access (such as to the Internet) via a cable TV (CATV) network. A cable modem will typically have two connections, one to the cable wall outlet and the other to a computer (PC).
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How does a SURFboard cable modem work?

SURFboard® General Frequently Asked Questions
The cable TV system plant dedicates a standard cable TV channel for data transfer of Internet and multimedia services. A computer equipped with a SURFboard cable modem is then connected to the cable TV system network using the same type of hook-up used for a television. The SURFboard cable modem receives information carried over the cable TV network and passes it through to the computer via USB or a standard 10/100Base-T Ethernet interface.
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How do I connect WinGate through a Cable Modem?

WinGate Internet Sharing/Proxy Server Solution
When connecting the WinGate machine to the Internet through a Cable Modem, you first need to be sure to have two Network Interface Card???s (NIC???s) installed in that computer. One connected directly to your Cable Mode and the other connected directly to your internal network. ( You should not try connecting the Cable Modem directly to your network hub as this will cause severe security issues.
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I can connect to other worlds, but how do I start a world from my cable modem connection?

AltME FAQ (Frequently Asked Questions)
It really depends on your Cable service provider. We have found that some service providers block port connections (to prevent you from using peer-to-peer software and games). Tell them that you want ports 5400-5409 opened. Otherwise, your options are to find a friend that will host your world, change your service provider, or host your world on a monthly subscription basis from SafeWorlds.com (coming soon).
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What do I do if my cable modem is not connecting?

F.A.Q.'s - faq - Frequently Asked Questions
Look at the lights on your modem and take notice of which ones are flashing or solid, and what color. All modems have one light for the status of the cable connection. It might be called the R/F, cable, or WAN light if labeled. With most cable modems, it will be solid green if the connection from your modem to Click! is good. Consult your cable modem manual for interpretation of the lighting patterns. Most cable modem connection problems can be resolved with a power cycle.
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What is your cable modem loaner policy?

F.A.Q.'s - faq - Frequently Asked Questions
We have Loaner/Rental modems available in a limited quantity. We require a $50 deposit for the modem that is held until either your modem comes back from repair or you purchase a new one. There is a $5 rental per month for each month that you have the rental modem. The $5 per/mo. fee will not exceed 4 months.
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Is the SURFboard cable modem compatible with cable modem equipment from other manufacturers?

SURFboard® General Frequently Asked Questions
Yes. All Motorola SURFboard cable modems are built to comply with the Data-Over-Cable-System-Interface-Specification (DOCSIS®) interoperability standard. Click here for more information about DOCSIS® from Cable Television Laboratories, Inc. (CableLabs®). In fact, Motorola received its first CableLabs® certification in May 1999.
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How does Phoenix Internet's wireless broadband compare to DSL and Cable Modem?

Phoenix Internet Wireless Faq's - Wireless FAQs
Unlike DSL or Cable Modem, our service does not depend on telephone or cable TV infrastructure. This enables Phoenix Internet to reach many neighborhoods where DSL and Cable Modem are unable or unwilling to go. Our service plans offer performance comparable to DSL and Cable Modem, but with some important differences. Superior customer service because we are a local company and can be at your location within hours if necessary.
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Why does my 56K modem only connect at 26K (or 33K or...) ?

Welcome to Sylvan ~ Virginia's Full Service Internet Provide...
This is a common question because many things can cause this. First off, it is important to remember that while 56K is the theoretical limit a modem can connect on a normal analog phone line, NO modem ever connects at 56K. About the best a modem could ever achieve is 53K and a modem that connects at 40K or better in most cases is doing pretty well. Causes of slower connection speeds include: Unconditioned or poor quality phone lines.
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How does the DSL modem connect to my computer?

DSL Frequently Asked Questions
The DSL modem is an external device that connects to your computer's network interface card (NIC) via a standard 10BaseT cable. Yes, but CCI Net will not provide network technical support. CCI Net will only provide technical support for the DSL line and the primary PC on which it was installed.
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How does the modem connect to the computer?

Welcome to Roving Internet
a. The modem connects to the computer with an Ethernet cable. The modems can be connected directly to a router, wired or wireless so you can share your system with the rest of the family.
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Does the TriNET work with a Cable modem? How do you install with Cable Modem?

Avinta Communications, Inc., Voice and Data Networking Techn...
Yes. The cable modem has a NIC card plugged into the Server. The HN100 will link with the cable modem via internal bus of the Server.
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How does the Cable TV cable connect to my computer?

Orbitel Communications LLC
The coaxial cable from the Orbitel network connects to a cable modem. That modem then connects to your PC or home PC network through a network interface card or USB port on your computer. Your Orbitel Installer will make all the necessary connections. No. One of the best advantages that Orbitel High Speed Internet is that you can talk on your phone and surf on the internet at the same time. No missed calls or frustrations when you can't call home while someone is on the computer.
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MyACTV.net
The cable is connected to a cable modem located next to your computer. The cable modem is connected to your computer using a Network Interface Card (NIC) or Universal Serial Bus (USB) port on your PC.
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How does the coax cable connect to my computer?

CableAmerica Corporation | Broadband Internet
The coaxial cable is run to a cable modem, which is connected to your computer via a Network Interface Card (NIC) or Universal Serial Bus (USB) port. CableAmerica is your complete ISP therefore no other services are required. However, if you decide to retain your old e-mail services they can be accessed through our CableAmerica network. Many services, such as AOL, are greatly enhanced by CableAmerica's speed.
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I don't have DSL or Cable Modem, just dial-up. How do I connect the Lighthouse to my computer?

MCU Research - Lighthouse Aquarium Controller
If you don't have high-speed internet, you will need to purchase a Network Interface Card and an Ethernet crossover cable. The NIC card sells for about $25 and the crossover cable about $10 at most computer stores. You will need to directly connect the Lighthouse to your computer using the crossover cable. If you have high-speed internet or any home networking equipment, the lighthouse comes with a 25 foot LAN cable ready to plug in to your network.
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Can I use a Mac hardware handshaking cable to connect a modem to my Next hardware?

Mac-Next FAQ
This is now a YMMV issue. In most 68K Macs, the serial control chip supports RS-422. Nine-pin 'GeoPort' Macs (including PPC 601 and 604 cpu PowerMacs) support RS-232/RS-422. a rule of thumb: old-style, generic "Mac modem cables" do not support hardware handshaking (even for Macs), while most current 'Mac-compatible' modems ship with a HHSK cable wired for Mac serial port pin-outs (see above).
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Can I use my Cable Modem/DSL connection to connect to the Internet?

Wireless Deployment in Residential Areas
Yes, as long as your ISP allows multiple IPs per customer, either by the use of a DHCP server or specific IP number leases.
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How can I connect two Win3x machines with a parallel or serial null modem cable?

Windows 3.1 FAQ
You can do this using the DOS Interlnk/Intersvr programs. Look in the DOS help file, or refer to these links for more info:
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Can I use a cable splitter to connect a television to the same connection as my cable modem?

Comporium Communications
Comporium recommends that customers not utilize a cable splitter to share their cable connection between a cable modem and cable TV. Cable splitters lower the overall signal power being delivered to the cable modem, which will affect its performance..
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Can I still watch cable TV while using my Motorola cable modem?

SURFboard® General Frequently Asked Questions
Yes, your cable TV line can carry the TV signal while you send and receive information on the Internet. Depending on how many TVs you have connected to the cable coming into your home, you may also be in need of a Signal Splitter to allow more cable connections to areas within your home. Click here to learn more about our Signal Splitter and Signal Booster products. Currently, most Internet service providers do not provide cable Internet access.
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Can I hook up a SURFboard cable modem to broadband cable routers?

SURFboard® General Frequently Asked Questions
Yes, as long as the broadband router supports the DHCP client option for the connection to the cable modem. All SURFboard Cable Modems function as bridges (with the exception of the SBG900). They do not support any type of address translation. The SBG900 does support Port Address Translation in addition to many other networking features. For more product information, please click here.
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Back to top How does MegaSPEED's solution compare to DSL or cable modem?

Slipstream FAQ
MegaSPEED is an affordable software-only solution designed to significantly enhance Web access over low-speed (less than 200 kbps/second) connections. By contrast, DSL and cable modems provide high-speed Internet connectivity using hardware solutions that work with special telephone or cable lines. The price for DSL or cable modem is significantly higher than MegaSPEED Accelerator. In addition to the higher price, many areas simply do not have DSL or cable Internet service available.
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