No. At this time you need to use a broadband router provided by Verizon Online that has been approved to work specifically with Verizon FiOS Internet Service for Business. Your router also contains special diagnostic software that can help us troubleshoot and correct problems should you experience trouble with your Internet connection. Not all Verizon services are currently supported by the FTTP network.

No. At this time you need to use the broadband routers provided by Verizon that have been approved to work specifically with Verizon FiOS Internet Service. These routers contain special diagnostic software that can help us troubleshoot and correct problems should you experience trouble with your Internet connection.

What's involved in the Verizon FiOS Internet Service Installation process?Prior to ordering your new Verizon FiOS Internet Service, please check to make sure that your computer meets our system requirements. Our system can verify or you can print instructions on how to manually check all of your computers. When you place your order for FiOS Internet Service, you will schedule an appointment time for a Verizon technician to come to your home to conduct the installation process.

Verizon FiOS Internet Service is a broadband service designed to provide Internet access with maximum connection speeds of up to 30 Mbps downstream and 5 Mbps upstream, depending on the service selected. FiOS is provided on our state-of-the-art fiber-optic network. The consumer packages include a standard suite of services including access to newsgroups, up to 9 Verizon.net email accounts, , and 10 MB of personal Web space. Optional services are also available for a fee.

Is Verizon FiOS Internet Service available on my phone line?Eligibility for Verizon FiOS Internet Service is based on your service address, not your telephone service. When checking your phone number, we associate it with your address to verify eligibility. You can check availability for your location here. They laid fiber in front of my house recently. When will I be able to get FiOS Internet Service?Laying fiber in your neighborhood is just one step in bringing you the latest in broadband.

In most cases, yes. If not, we'll provide equipment for you at no charge. EarthLink Wi-Fi, however, requires specific equipment. Costs may be associated with the necessary equipment.

Verizon FiOS Internet Service is a broadband service designed to provide Internet access with maximum connection speeds of up to 30 Mbps downstream and 5 Mbps upstream, depending on the service selected. It provides a standard suite of services including access to newsgroups, up to 10 Verizon.net email accounts (yourname@verizon.net) or up to 15 domain name email boxes (yourname@yourbusiness.com), unlimited dial-up access, and Web space. Optional services are also available for a fee.

Verizon FiOS Internet Service is a powerful connection that loads data and images at unprecedented rates. FiOS offers downstream connection speeds (the speed that data is transmitted to your computer) up to 30 Mbps and upstream connection speeds (the speed that data is transmitted from your computer) up to 5 Mbps. Speeds described are between your location and the Verizon central office serving your location.

In most cases, no. Some graduate residences may have existing coaxial cable infrastructure (for cable TV), which will allow them to subscribe for cable modem service at their discretion. Fraternities, sororities, and co-ops, particularly those which are privately-owned, may also have existing cable TV or non-Cornell phone service which could support cable modem or DSL.

Verizon FiOS Internet Service is your high-speed Internet connection, whereas Verizon Yahoo! for FiOS is the software that gives you access to the Yahoo! portal and the features and services provided by Yahoo!.

No, at this time you need to use a modem that is compatible with Verizon DSL. If you want to use a modem from another source, please check with us first to determine compatibility.

Service level agreements are not currently available for Verizon Internet Service for Business. As Verizon expands its Fiber-to-the-Premises network, Verizon Online plans to offer additional connection speeds, features and Service Level Agreements.

The Router does not communicate with other access points, as it is a single access point system. If you install several Routers and move between coverage areas, your wireless device would actually have to reconnect to a separate network.

Verizon FiOS Internet Service is the fastest and most powerful connection we' ve ever offered. With FiOS, you have the choice of several packages to meet your needs. We offer downstream connection speeds (the speed that data is transmitted to your computer) ranging from up to 5 Mbps all the way up to 30 Mbps. Connection speeds are between your location and the Verizon central office serving your location.

Verizon FiOS Internet Service for Business includes up to 10 Verizon.net email accounts or up to 15 domain name email boxes (yourname@yourbusiness.com). Multiple email accounts allow other business employees to have their own email accounts, which can be set up using the account management tool. Additional email boxes are available for an additional charge.

Yes. Verizon FiOS Internet Service for Business offers you the ability to create a network so that multiple computers can be online at the same time.

Yes. Customers who choose Verizon Freedom for Business or Verizon Veriations for Business may be eligible for a 20% or 10% discount off the monthly cost of your Verizon FiOS Internet Service for Business, respectively.

Yes. Verizon Online offers a 30-day money-back guarantee. If, for any reason, you are not completely satisfied with any Verizon FiOS Internet Service for Business product, you may cancel your FiOS Internet Service within 30 days of your service ready date and receive a refund for any charges you have paid to Verizon Online. We only ask that you return the router and any other equipment we have given you at no charge within 30 days of cancellation to avoid an equipment charge.

No, at this time you need to use a ADSL modem that is compatible with the ADSL network. If you want to use a modem from a source other than chosen provider, please check with us first to determine compatibility.

Unlike DSL or Cable Modem, our service does not depend on telephone or cable TV infrastructure. This enables Phoenix Internet to reach many neighborhoods where DSL and Cable Modem are unable or unwilling to go. Our service plans offer performance comparable to DSL and Cable Modem, but with some important differences. Superior customer service because we are a local company and can be at your location within hours if necessary.

First, you must provision your modem line with broadband service. Contact your TELCO or call SPELLNET and we will find a provider that supports your local area. It is important that your broadband provider configure a fixed IP address so that we can direct inbound mail to your local SBS server. Be sure that the new router is connected to your local area network.

FastAccess DSL runs over your existing telephone line and provides you with a dedicated connection between your business and our network. No other users share your connection. Users of cable modems, on the other hand, share connections with other cable modem subscribers, rather than having a dedicated connection.

No. To maintain proper security you MUST first disconnect any system that will dial-up from a cable modem or DSL service. Users of cable modems or DSL service should consider using the Secure Nomadic Access service. The FAQ for SNA is here. SNA provides Web-based, secure, high-speed access to internal Headquarters computer resources.

Yes, as long as your ISP allows multiple IPs per customer, either by the use of a DHCP server or specific IP number leases.

I'm an existing Verizon FiOS Internet Service for Business customer and am moving. How can I keep my Verizon FiOS Internet Service for Business account? Billing Questions

A6. Yes, you are able to use QuickBooks Hosting service as long as you have PC emulation software such as Virtual PC

Verizon FiOS Internet Service is the actual connection that provides you Internet access. MSN Premium is a software solution that provides you with various services and features

If you are already a Verizon FiOS Internet Service customer and want to get MSN? Premium Internet Software, visit www.verizon.net/betterway for instructions on how to download the software.