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Frequently Asked Questions

I bought a previous version of your prodcut. Can I get the new version for free?

WinASO.com - Windows Advanced System Optimizer
You will get the new versions for free for as long as one year after you make the purchase. We will send all our qualified customers (who made the purchase during the past one year) a new license key by email. However, for those who do not receive the key code in their email boxes, they can either search for it on our website using the new "Search For My License Key Code" function(You can find it on the right side of our homepage.), or contact us at support@winaso.
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I already own a previous TropeTrainer™ software , will I have to pay for the new version?

FAQ
The new version of TropeTrainer™ software is an upgrade with major new features. Existing users will be able to upgrade for $24.95 (plus handling). Kinnor software currently provides updates for bug fixes and minor changes at no charge.
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If I bought an earlier version of Living Cookbook can I upgrade to the new version?

Living Cookbook Recipe Software - FAQ
Yes. Order a Living Cookbook 2005 version upgrade license ($3.50 for a CD with shipping and handling to U.S. addresses, $2.50 for downloadable) from the Radium Technologies Store. Then install from your CD, or download and install the latest version from the web site. Your recipes will be upgraded automatically (but as a precaution we strongly recommend that you backup your database before upgrading). No. Your recipes will be imported into the new database.
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How do I upgrade from a previous version of a certification?

FAQ
Where Upgrade Exams are available, if you hold a previous version of the certification, you can upgrade to the newer certification at a reduced fee. For Sun Certified System Administrator (SCSA), which is comprised of a Part 1 and Part II exam, the Upgrade Exam only requires successful completion of one exam.
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How do I load previous version files into the new Version 7.0?

The CAD ZONE - Training
Previous version files will load in the new Version 7.0 without any conversion process. To load previous version drawing files: On the Open Dialog box click the down arrow on the "files of type" field, and choose the desired file type from the drop-down menu. (ex: Prev CAD Zone (DW2). Once the drawing loads, select "Save As" from the File Pull-down menu and re-save the drawing as a Version 7 .CZD file.
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Do I need to uninstall the previous version of RoomWatch before installing a new version?

DisplayWatch
There is no need to remove existing versions of RoomWatch, they will be upgraded by the installation package. x86 PC running Windows 98, Windows 98SE, Windows NT 4.0 SP5, Windows 2000, Windows XP or Windows Server 2003 with a display device capable of at least 800x600 and at least 16 bit colour with access to a TCP/IP network. The machine should have Microsoft's updates to Windows applied from http://windowsupdate.microsoft.com/.
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Can I Import a user from a previous version of OmniPass into the new version of OmniPass?

Softex Incorporated.
Yes, you can import an exported User Profile from a previous version into the new OmniPass version, BUT all encrypted files from the previous version must be decrypted first as the encryption/decryption algorithms have changed and you will not be able to decrypt files in the new version that were encrypted in a previous version. You may also need to reenroll your finger as the drivers have also been updated.
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I bought the first version, what about me?

Duplic8 - Frequently Asked Questions
I have always had a policy of lifetime updates, so if you have Duplic8 V1, you should have received Duplic8 V2 in your email already complete with your new registration key. Although I have had some bounce back because the email address no longer existed (and one from a confused person who didn't know what I was talking about in my email!).
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I bought version 1.x, can I upgrade to 2.x for free?

Compare and Merge: The File Compare Utility for Windows
Yes, as a customer you will be able to upgrade for free to version 2.x. You do not have to uninstall the old version first, simply install version 2.x and it will remember all your settings. In case you need to do a fresh install, you can use your 'old' Activation Code to unlock it.
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I bought a new device and want to put the updated version on it. How do I do that?

Skyscape: FAQs
I pressed on the OTA (Over the Air) update (set of two interlocking blue arrows) and received a wireless update unsuccessful error.
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If I bought an earlier version of Diet Pro can I upgrade to the new version?

Diet Pro - Diet and weight management software
Yes. Starting with Diet Pro 2005, you will need a version upgrade license to upgrade to the latest version of the software. However, the upgrade from Diet Pro 2003 to Diet Pro 2005 is free. Free upgrade licenses were e-mailed to Diet Pro 2003 users on Tuesday, April 5, 2005. If you did not receive your free license, please post a message on the Diet Pro Licensing Forum. We will get your upgrade license to you right away.
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Is the new update interoperable with the previous version?

ZigBee Alliance -- FAQ
Yes; products built with the ZigBee Feature Set can participate in a ZigBee PRO Feature Set network as end devices and visa versa. Products built with either a ZigBee Feature Set platform based on the ZigBee 2006 specification or a ZigBee Feature Set platform based on the updated specification, are fully interoperable at the network level. As before, end-to-end interoperability is achieved using a Public Application Profile with either Feature Set.
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Can I import items from the new Turbo Lister back into the previous version of Turbo Lister?

eBay UK: Turbo Lister 2 FAQ
Once you import items into the new Turbo Lister or create new items, if you want to move those items into the previous version of Turbo Lister, you can export them to a CSV file and re-import them into the previous version of Turbo Lister.
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Should I uninstall previous version of SIGuardian before installing a new one?

FAQ | SIGuardian™ zone | PalickSoft website
This is not necessary if you will install new version in the same folder. Just run the setup program, and program will upgrade itself. If you would like to install program to different location, then uninstalling is recommended.
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What are the main differences between the new Turbo Lister and the previous version?

Seller Education - Advanced
The main areas in which the application is changing are: (1) providing sellers with the ability to edit items directly in the inventory grid, (2) new left navigation for easier access to information, (3) a new create/edit process and (4) a new database.
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How do I update from the previous product version to a new one?

Frequently Asked Questions (FAQ)
Yes, Attachments2Zip allows you to decompress attachments of incoming e-mails, without help of external zip programs.
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Can I use my previous license in a new version of the software?

CINEMA FAQ (Frequently Asked Questions)
Starting with version 1.20, we will provide license that will be valid only upto some expiration date and the upgrades will be valid only upto some update expiration date. Beyond this date your software will not work as expected or the new upgrades will not be available to you. The license scheme was slightly changed from version 1.19 to 1.20. All users of 1.19 should upgrade and get the new license.
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I have downloaded a new version, do I need to uninstall the previous version?

Frequently Asked Questions - All You Need To Know About Blue...
No, you don't, except if it's specified on the product page, in the "history" section. Just run the installer and it will upgrade your software.
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I bought Contacts Pro 2.x (or an older version). Can I upgrade to Contacts Pro 3.0 for free?

MobiMate: Contacts Pro - FAQ
Upgrade to Contacts Pro 3.0 is FREE for users who purchased Contacts Pro after Oct 1st 2002. For users who have registered Contacts Pro before that date, the upgrade is proposed at a reduced price of only 7.95$. To apply for this upgrade, or for any other questions, please send an e-mail to upgrade@mobimate.com .
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I keep hearing the sounds from previous lessons, even though the lessons are new. Why?

FAQ at English Online Net
The old sound files have been stored in some temporary area on your computer, either in your Internet browser or a temporary folder. Check your browser's temporary files settings and your RealPlayer settings. First, delete your temporary Internet files. Also, be sure that your browser is set to check for newer versions of web pages automatically or each time you visit. Then open RealPlayer and click on View, Preferences, and then on the Performance tab.
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Can I install a new Version of Radiotracker over an old Version?

FAQ Radiotracker - frequently asked questions about Radiotra...
Yes, as long as the major version hasn't changed (first digit of version number). The Licence information are preserved. The favourites and wishlist are lost, although. This can be prevented by backing up the "rtdb" file in the Radiotracker list and copying it back after the installation. The 'rtdb' is indeed considerably up-dated and can fulfill the wishlist clearly better.
Related Questions

Are you working on a new version?

BitWise IM - FAQ
We're always working on something new. Sometimes the progress is more visible in terms of new features and releases, sometimes it's somewhat less visible, such as new web site features or discussions in the forums about major new BitWise features, and sometimes it is completely invisible in the form of internal restructuring to be able to support future features. Regardless of what form it is in, there's always something happening to make BitWise better, faster, or bigger.
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What is new in version 1.2?

PS3 FAQ
With Sony's extensive help, we have released version 1.2 of the Folding@home client for the PS3. Updated fea tures and functionalities that are part of this latest application update (v 1.2) include: Support for Remote Play for PSP: Now Folding@home can be remotely operated through PSP utilizing the Remo te Play feature of the PS3 system.
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When you release a new version?

FAQ (Frequently Asked Questions)
QTParted is just an hobby. I develop it during weekend or late night, 'cause at work i cannot use Linux :( I suggest you to add missing feature by yourself and send me a patch! ;) Actually i love feedback, if you want to suggest me something email me it, if i found that you suggest me a good thing i'll add it... to the "TODO" list :) I know..
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What's new in Façade version 1.1?

Façade Frequently Asked Questions
It's now 167MB, instead of the original 800MB! Thanks to speex.org for the better audio compression. (The Mac version is 131MB because Macs are guaranteed to come with Java, so we didn't need to include it in the installer.) The 1.6GHz CPU restriction is now turned off - although Façade will still run poorly, or not at all, on computers slower than a 1.6GHz Pentium 4. Façade version 1.1 for Windows was released February 16, 2006. Version 1.0 for Windows was released July 5, 2005.
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If I’m using a previous version of INJTRAK do I have to re-enter my data in the new INJTRAK?

Frequently Asked Questions
No! The latest version of INJTRAK will automatically import your data and picklist. (JUST MAKE SURE YOU BACKUP YOUR DATA BEFORE INSTALLING THE NEW VERSION)
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What do I do if I just bought a new computer, plugged it in to my cable modem, and it doesn't work?

F.A.Q.'s - faq - Frequently Asked Questions
A complete power cycle or two should do the trick. Turn everything off for ten minutes and turn it all back on. You'll need to power cycle anytime you change any equipment, upgrade or downgrade your speed, or change the number of computers assigned to your account.
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I bought tickets already to a previous event, what should I do this time?

FAQ — Assembly
If you bought tickets in advance to a previous ASSEMBLY event, you have an existing user account in our ticket sales system. A reminder will be sent to by email about your user account and password on two weeks before the advance ticket sales begins. You must Re-enter into lottery earliest on a week before the start of ticket sales in order to participate in the ticket sales lottery this year.
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Why do I have to pay for the new version of 'The Ship' when the original mod was free?

The Ship; FAQ
Because the full version of 'The Ship' is not a mod. The game is a stand alone product and you do not have to own a copy of Half Life 2 in order to play. The game is based on the Source engine but the development team have licensed the technology for 'The Ship'. ‘The Ship’ is also a product with a depth of gameplay which far surpasses the original mod version and graphically, it’s beautiful. We believe it is excellent value for money.
Related Questions

How do I upgrade from a previous version of Living Cookbook?

Living Cookbook Recipe Software - FAQ
Order a version upgrade license ($3.50 for a CD with shipping and handling to U.S. addresses, $2.50 for downloadable) from the Radium Technologies Store. Then install from your CD, or download and install the latest version from the web site. The first time you run the application your recipe database will be upgraded to the new format. It is strongly recommended that you backup your recipe database prior to upgrading to a new version.
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