No. FCC regulations for installing the dish and pointing the antenna are very stringent and, therefore, must be professionally installed by an FCC-certified installation technician. The Federal Communications Commission Radio Station Authorization, file number SES-MOD-20010205-00298, defines federal regulations for the installation and activation of two-way satellite Internet access devices.

Your installer will contact you within five business days from the time you placed your order for EarthLink High Speed Satellite Internet, powered by HughesNet™. The installer is assigned by EarthLink to perform your installation. If you have any problems scheduling or coordinating an installation, please contact our customer service team at 1-800-635-0373.

Currently, EarthLink does not offer Satellite TV service with EarthLink High Speed Satellite Internet Service.

EarthLink High Speed Satellite Internet is intended for residential consumer use, including: Web surfing, email, instant messaging, file downloads and streaming audio/video on a single computer. EarthLink High Speed Satellite Internet is not supported for commercial/business applications, including: Networking, Web hosting, remote telnet access, VPN, voiceover IP.

EarthLink High Speed is our award-recognized broadband Internet access, offering you instant connections and speeds up to 6Mbps, or 4X faster than regular DSL (regular DSL=1.5Mbps.). EarthLink High Speed is available nationwide via cable, DSL, and satellite technologies, with new wireless high speed options available in select areas.

Blazing-fast. Lightning-fast. You get the idea...really fast. You can count on connections that are up to 4x faster than regular DSL (that's 6.0Mbps, regular DSL=1.5Mbps). You're not going to find a faster consumer broadband Internet service. So get going with EarthLink High Speed today!

Free Protection Control CenterSM: surpasses ordinary security software through constant behavioral monitoring of all your computer's systems

No. For our cable Internet service, your home must only be serviceable by your local cable provider. Our DSL, Satellite, and EarthLink Wi-Fi services do not rely on cable service at all.

Our TotalAccess® software comes with the Microsoft Internet Explorer Web browser, and our own, full-featured MailBox program for email; it also provides many free tools for your protection and convenience. You may use another browser or email program if you like (but some EarthLink tools, such as Pop-Up BlockerSM, ScamBlocker™, and Privacy Tools, may not function).

Yes. Our Cable Internet service does not interfere with your cable TV at all. Your family can even watch multiple TVs and use your high speed Internet connection at the same time.

EarthLink DSL comes with a simple self-installation kit. EarthLink Wi-Fi is also easily self-installed. For our cable and satellite services, we will send a professional installer to your home.

EarthLink High Speed services are available nationwide from more locations than any other ISP. To confirm availability, just take a moment and enter your address and phone number in the form in the upper-right corner of this page. We'll do a quick check and let you know which services are available in your area, along with special offers you qualify for.

EarthLink High Speed Premium is an 8.0 Mbps connection, which is nearly 200x faster than regular dial-up (based on average speed between a 28.8K and 56K modem). EarthLink High Speed Premium is now available to Time Warner Cable/Brighthouse Networks serviceable customers in some areas.

EarthLink will provide you with the hardware, software, and technical support necessary to get online. You will need to verify that your computer is equipped with a Network Interface Card. Within 7 to 10 days after your activation date, we will send you an EarthLink Installation Kit, which contains the hardware you will need to self-install your EarthLink DSL.

Welcome Kit including: Welcome letter from Comcast, Install Wizard CD, Subscriber Agreement, Cable splitter foot coaxial cable to go between the splitter and your cable modem Nail-in cable clips to secure the cables to the wall foot Cat-5E Category 5, Enhanced cable to go between the cable modem and the computer's Ethernet port. If you ordered a leased modem kit, you will receive a cable modem and USB cable along with all of the items above.

Expertise. For 11 years, EarthLink's one and only business has been providing Internet access. Other companies offering high speed Internet access are really in the phone or TV business. And for our millions of satisfied customers, our expertise translates into a better Internet experience. Protection. EarthLink doesn't just give you a connection and hope for the best, as some providers do. We've worked hard to develop all the tools you need to protect your privacy and security online.

Simple. Just take a moment and enter your address and phone number in the form on the upper-right side of this page. We'll do a quick check and let you know which services are available in your area, along with special offers you qualify for.

Yes, please go to the Business High Speed section of our Web site for a complete listing of high-speed services designed to meet the needs of small- to medium-sized businesses. The products in the area of the site you are currently viewing are designed for home use only.

We've developed a special page to guide you through the switching process. Click here for help switching. Yes. It couldn't be easier for current EarthLink Dial-Up customers to upgrade to EarthLink High Speed. You don't have to change email addresses, your Personal Start PageSM stays the same, and you can keep using the same EarthLink software. No.

DIRECTV offers something called DIRECWAY which can offer both satellite TV and Internet access. But, it requires special equipment, and can be a very expensive solution. DSL or cable modem are preferable, if they are available where you live.

EarthLink will send the equipment you need and simple instructions on how to set up your EarthLink Wi-Fi service. The self-install guide includes step-by-step instructions and easy-to-follow diagrams. If you need help with the self-installation, you can contact EarthLink Customer Support at 1.877.WIFI.HELP (1.877.943.4435)

A - When you order Qwest High-Speed Internet, you can elect to receive a self-installation kit or to have a professional installation. With a self-installation, Qwest provides you with a step-by-step installation CD that will walk you through the necessary steps to complete the installation process. The CD is included in your Qwest modem Kit.

A - When you order Comcast High-Speed Internet, you can elect to receive a self-installation kit or to have a professional installation. The self-installation kit allows you to install your Comcast High-Speed Internet service on your own time. You can order through Comcast.com to receive your self-installation kit and all necessary hardware. You must currently have Comcast cable service in order to receive a self-installation kit. Self-installation may not be available in all areas.

Some dial-up services are misleadingly called "high speed" services. They typically use compression software and other means of speeding up your Web surfing experience from two to five times, but can't speed up all online activities (such as downloading music or software). EarthLink High Speed is a true broadband Internet service, offering speeds up to 6Mbps, or 4X faster than regular DSL (regular DSL=1.5Mbps.).

You can always change ISPs, but you'll need to ask your existing high speed provider if there are any penalties associated with switching your service. In some cases, your current provider may require a release form that would need to be filled out and returned to EarthLink before we can process your order. Please call 1-866-226-0572 and our High Speed Sales team will be happy to assist you.

While some activities are possible with a dial-up connection (such as downloading music or software), because they take so long, people with dial-up access don't regularly do them.

Yes, EarthLink Home Networking* lets you share one high speed connection on all your home computers, as well as share files, printers, and peripherals. And with the free wireless equipment that comes with EarthLink Home Networking, you can enjoy high speed access as you move around your home with a laptop, even connecting from the front porch or backyard.