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Frequently Asked Questions

How can I buy Sunrider® products?

Frequently Asked Questions
If you are an IBO or Club Member, you may purchase Sunrider® products from your sponsor or directly through Sunrider. To place your order, call our toll free order line (888)278-6743, Monday through Friday, from 8:00 a.m. to 5:00 p.m., PST. Send completed order form to (310)222-9271 or (310)222-9272. To place orders by fax, either a 1) credit card in your name or 2) bank-draft payment method must be used. You may confirm your fax by calling (310)222-9156.
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Are Sunrider® products expensive?

Frequently Asked Questions
No! You will not need to spend extra money by switching brands to Sunrider. You will actually save money and use less product because our superior replacement products are highly concentrated and made from the best quality ingredients. Not only that, our IBOs can earn personal rebates and income with the Seamless World Compensation Plan.
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Do you sell Sunrider® products in retail stores?

Frequently Asked Questions
Sunrider® products are sold through our IBOs. You may also buy products directly from Sunrider. Traditional retailing involves tremendously high costs such as leasing stores, paying management and employees, and advertising. Instead, we choose to reward our IBOs with generous bonuses for consuming and selling our products. We also have the financial ability to research, develop and self-manufacture our 400-plus products.
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Are Sunrider® herbal products safe?

Frequently Asked Questions
Yes! If you can eat normal meals, you also can eat Sunrider® herbal products.* Many herbal products on the market are ineffective. Some may even be dangerous. However, Sunrider's products are safe, superior, and effective because of very important differences, such as: Experts in herbal nutrition and medicine, Drs. Tei-Fu and Oi-Lin Chen personally formulate Sunrider's exclusive herbal products. Sunrider uses only the best herbs that have been proven safe and effective for centuries.
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Are Sunrider® products Kosher-certified?

Frequently Asked Questions
Sunrider understands that Kosher-certified products are important to many of its IBOs and consumers. Therefore, many of the products manufactured by Sunrider Manufacturing, L.P. are certified Kosher by Star-K, one of the most respected Kosher-certification agencies in the world.
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If I take Sunrider® Herbal Products, can I stop taking my medication?

Frequently Asked Questions
No! You should continue to take your medication and inform your doctor that you are eating Sunrider® herbal products. You should only stop taking your medication when your doctor advises you to do so. Sunrider® herbal products are intended to nourish the body and improve overall health, not to treat or cure specific diseases or to replace medication.
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How can I learn more about the Sunrider® opportunity?

Sunrider International - Shop Online FAQ
Please visit our company website at www.sunrider.com to view our opportunity presentation. You may also fill out our Contact Us form and one of our Distributors will be happy to share the opportunity with you.
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How should I take Renewal® products?

AlwaysYoung.com - Frequently Asked Questions
It is recommended to take 1 to 2 sprays of Renewal® under the tongue three (3) times a day, five (5) days a week, or as directed by a health care professional. Hold the liquid under the tongue for 30 to 60 seconds, then swallow. Avoid food, drink (except water), toothpaste, chewing gum, coffee, mints, etc. 30 minutes before and after use to lessen the likelihood of interference with the homeopathic action. Careful avoidance supports maximum absorption.
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Are Sunrider products vegetarian or vegan?

FAQs - Frequently Asked Questions
Yes. Sunrider products are both vegetarian and vegan, and free of animal proteins - and products are not tested on animals.
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Where can I buy your products?

What is Incontinence - How to Avoid Incontinence
Please send us an E-mail (fqpsales@firstquality.com) or telephone us (1-800-CARE-551 extension 2443) with your location and we will help you locate the most convenient location.
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Why doesn't everybody buy one of these AGRO-JET's®?

MIT Canada FAQ (Frequently Asked Questions)
The AGRO-JET® is a state of the art, technological breakthrough that is poised to revolutionize mass-immunization and animal treatment programs. Many veterinarians and farm operators are not yet aware of its existence. That is about to change!
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What is Sunrider?

FAQs - Frequently Asked Questions
Sunrider has helped me achieve financial freedom. It has changed my lifestyle and helps me feel healthier and younger. Sunrider is the international leader in the direct selling and herbal health food industry. Since 1982, Sunrider has helped millions of people achieve financial freedom and health in over 33 countries. Sunrider researches, formulates, and manufactures over 400 herbal, household, and skin care products in one million square feet of state-of-the-art manufacturing facilities.
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What is the shelf life of Renewal® products?

AlwaysYoung.com - Frequently Asked Questions
All Renewal® products are very stable homeopathic formulations, and if cared for properly they should have a minimum shelf life of three years. Homeopathic products (and all supplements) should be kept away from extreme heat or light, drugs, toxic substances, x-ray and EMFs (electromagnetic fields). Do not refrigerate.
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Do Renewal® products have an expiration date?

AlwaysYoung.com - Frequently Asked Questions
Each Renewal® product will have a Lot # and Expiration Date printed on the lower left of the label. We put an expiration date of three years from the time of manufacture. With the Workout for Men formula, the expriration date is printed on a tag that is on the bottom of the bottle.
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Where can I buy PERDUE® products in my area?

FAQs
Our PERDUE® Farms poultry products are sold from Maine to Florida and as far west as St. Louis. While we would love to have all retailers carry our full line of PERDUE® chicken and turkey products, the final decision rests with the individual retailers and retail chains. To encourage your grocer to carry PERDUE® or a specific PERDUE®product, let them know of your preference. They want to stock items their customers desire.
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When do I get billed? How do I pay for the MAXIM® mobile products I buy?

MAXIM To Go : Help/FAQ
Any purchases made through MAXIMToGo.com or via your phone will appear as a one-time charge on your carrier bill. Our site does not accept credit cards, or any other form of online payment.
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Can I use other skin or internal products while using the ZENMED® Derma Cleanse® System?

Acne Treatment - Frequently Asked Questions - The ZENMED...
We do not recommend using the ZENMED® Derma Cleanse® capsules with any acne medication you may be taking internally (ie. Antibiotics, Accutane). Please consult with your doctor before starting any new supplement program. The capsules are however safe with birth control pills.
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Where can I buy CocoaVia® snacks?

COCOAVIA® Brand Frequently Asked Questions
CocoaVia® Brand Heart Healthy Snacks are available at an increasing number of retail stores. Use our handy Store Locator to find a store convenient to you that carries them. Because of their heart health benefits, CocoaVia® Brand Heart Healthy Snacks will most likely be found in the retailer's "Nutrition/Energy Bar" section. Or, if you prefer the convenience of buying online, you can place an order now.
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How is Sunrider's compensation plan different?

Frequently Asked Questions
There are many direct selling and multilevel compensation plans available such as binary systems and straight systems. However, Sunrider's compensation plan is unique and superior in several important ways: Make money from the beginning. In many network systems, new people have trouble making money right away because the money flows disproportionately to the uplines. Also, networks simply take time to build. Sunrider has a fair and generous compensation plan.
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Is Sunrider a pyramid scheme?

Frequently Asked Questions
No! Sunrider is an international company with a stable, successful history. Sunrider provides its IBOs with outstanding products and a legitimate business opportunity. There are very important differences between an illegal pyramid scheme and a legitimate multilevel marketing (MLM) company like Sunrider: Real products, real customers: Sunrider offers a wide variety of high-quality herbal food and supplements, skin care, and home products at a competitive price.
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Are Sunrider products organic and natural? Do they contain preservatives or other additives?

FAQs - Frequently Asked Questions
Organic, chemical-free, preservative-free, additive-free, never radiated, vegetarian, vegan, and certified kosher.
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Sunrider products are safe and effective. Can they cure my arthritis?

FAQs - Frequently Asked Questions
Sunrider does not have products for arthritis or products that cure diseases, so you should consult your doctor. If you want to nourish your body with the right kinds of products, try Sunrider's herbal foods such as the products in the SunPack. These foods will give your body a healthy balance and also help to maintain your immunity. But arthritis is a long-term disease and you need money to pay for medical bills. Sunrider can help you earn money to pay for those bills.
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