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Frequently Asked Questions

Why is the government doing web-based public reporting on Long-Term Care (LTC) homes now?

Report on Long-Term Care Homes - Frequently Asked Questions
The government made a commitment to protect residents and improve the quality of life in LTC homes. Public reporting of LTC homes is an important part of the reform of LTC homes because it will strengthen public accountability and transparency. Other health sectors in Ontario already have public reporting; for example, hospitals have the annual Hospital Report.
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What are Reports on Long-Term Care (LTC) Homes?

Report on Long-Term Care Homes - Frequently Asked Questions
The Reports on Long-Term Care (LTC) Homes website is designed to provide information about the more than 600 homes in the LTC system. This website is provided by the Ministry of Health and Long-Term Care (MOHLTC) and contains information collected on all LTC homes. You can print the information by clicking on "print" at the top right hand corner of the page.
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What will the Reports on Long-Term Care (LTC) Homes tell me?

Report on Long-Term Care Homes - Frequently Asked Questions
The Reports on Long-Term Care Homes website is a searchable database of all LTC homes in Ontario with information about each one. You can find LTC homes within a desired area and see a list of features in a home, like the home's accreditation status. In addition, inspection findings and verified complaints for each LTC home for the period of January 1, 2005 to December 31, 2005 are compared with a provincial average.
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Where did the Ministry get the information for the Reports on Long-Term Care (LTC) Homes?

Report on Long-Term Care Homes - Frequently Asked Questions
The Canadian Council on Health Services Accreditation (CCHSA) provided accreditation information. LTC homes voluntarily apply to be accredited through the CCHSA. Accreditation determines the extent to which the home is meeting CCHSA's national standards for care delivery and operations and is used by a home and other organizations to better the quality of their services.
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What is Long-Term Care (LTC)?

UNFCU Insurance Center
Long-Term Care (LTC) is the assistance that is provided to people who are unable to perform the Activities of Daily Living (ADLs) that healthy, fully functional people do independently and on a daily basis. The need for LTC services arises from chronic health conditions and/or physical disabilities, such as a stroke, Multiple Sclerosis, Parkinson’s or Alzheimer’s disease. The services are provided over a long period of time.
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Office of Labor Relations
Long-term care (LTC) is the type of care you might need if you become unable to care for yourself due to disabilities that arise from the natural course of aging, accidents, or chronic illnesses, such as dementia or Alzheimer’s disease.
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Is the Ministry ranking or rating long-term care (LTC) homes in the Reports on Long-Term Care Homes?

Report on Long-Term Care Homes - Frequently Asked Questions
No. The Ministry of Health and Long-Term Care is providing the public with access to information about the performance of each LTC home operator in meeting Ministry legislation, regulations and standards as outlined in the Long-Term Care Home Program Manual, for a specified period of time. The performance of a home operator is measured against its ability to meet the standards and policies of the Ministry during inspections.
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What is a long-term care (LTC) home?

Report on Long-Term Care Homes - Frequently Asked Questions
A LTC home is a home-like facility that provides care and services for people who no longer are able to live independently or who require onsite nursing care, 24-hour supervision or personal support. LTC homes are government-funded and regulated by the Ministry of Health and Long-Term Care.
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Who did the government consult when developing the Reports on Long-Term Care Homes?

Report on Long-Term Care Homes - Frequently Asked Questions
The information provided in the first stage of the Reports on Long-Term Care Homes was developed by the Ministry of Health and Long-Term Care with the advice and cooperation of sector partners : Representatives from the Ontario Association of Non-Profit Homes and Services for Seniors (OANHSS), Ontario Long-Term Care Association (OTLCA), Concerned Friends of Ontario Citizens in Care Facilities (Concerned Friends), Ontario Association of Residents' Councils (OARC).
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Where can I get information on Long Term Care (LTC)?

City of San Jose Police and Fire Department Retirement Plan ...
The City of San Jose offers a Long Term Care (LTC) plan through Prudential. For inside California, call (800) 732-0416, or outside California, call (800) 732-0416. The Retirement Services office is open from 8:00 a.m. to 5:00 p.m. and is located at 1737 N. First Street, Suite 580, San Jose. We are about two miles north of City Hall at the corner of North First and Metro. If you are taking the light rail, exit at the Metro station.
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What are the next steps in selecting a long-term care (LTC) home for a loved one or for myself?

Report on Long-Term Care Homes - Frequently Asked Questions
You should contact your local Community Care Access Centre (CCAC) for more information about eligibility for admission and choosing a LTC home. You are also encouraged to visit a number of LTC homes in order to determine, first-hand, which one is best suited to meet the needs and lifestyle for you or your loved one. There are a number of checklists available when visiting a LTC home. This website provides links to some of these checklists.
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Why should a long-term care (LTC) home be placed under a sanction?

Report on Long-Term Care Homes - Frequently Asked Questions
Long-term care (LTC) homes are required to abide by provincial legislation, regulations, standards and policies to ensure residents receive the best possible care. To this end, the Ministry arranges regular inspections of every LTC home to verify that they are in compliance with the Ministry's requirements.
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How can I access a long-term care (LTC) home's information in the Reports, in another language?

Report on Long-Term Care Homes - Frequently Asked Questions
You can contact the Ministry's Long-Term Care ActionLine toll-free line at 1-866-434-0144 to request the translation of a LTC home's information in the Reports on Long-Term Care Homes.
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Once sanctions have been imposed on a long-term care (LTC) home, how long do they stay in place?

Report on Long-Term Care Homes - Frequently Asked Questions
The Ministry recognizes that an LTC home operator may require some time to take the corrective steps necessary to bring their home into compliance with the Ministry's legislation, regulation, standards and policies. A key factor considered when determining the duration of any particular sanction is the degree of risk to the health, safety and security of residents. Sanctions imposed on a home are lifted once the Ministry is assured that all necessary requirements are in place.
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What is long-term care and should I buy long-term care insurance?

WI Commissioner of Insurance Frequently Asked Questions on H...
Long-term care is the kind of help you need if you are unable to care for yourself because of a prolonged illness or disability. It can range from help with daily activities at home, such as bathing and dressing, to skilled nursing care in a nursing home. Not everyone should buy a long-term care insurance policy. For some, a long-term care policy is an affordable and attractive form of insurance. For others, the cost is too great and the benefits they can afford are insufficient.
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What benefit choices are typically offered by insurers marketing long term care (LTC) products?

JPA Insurance - Health Insurance
Insurers frequently offer prospective insureds: (1) the choice of length of the elimination (waiting) period prior to the commencement of benefits; (2) a choice as to the maximum daily benefit (e.g., $100, $150) that can be purchased; (10) the choice of maximum benefit period (e.g., 2, 5, or 10 years or lifetime); and (11) an inflation protection option. Given the rapid pace of change in product design, other options may be offered in the future. Go to Top
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Will the Reports on Long-Term Care Homes information change in the future?

Report on Long-Term Care Homes - Frequently Asked Questions
Yes. The government will provide regular updates and expand the information provided in the Reports on Long-Term Care Homes in the near future. Future stages will also include :
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Will Long Term Care Insurance pay for any of the services Wesley Homes offers?

Retirement communities, not-for-profit organizations, waitin...
Depending on the insurance policy, personal care and nursing care provided by Wesley Homes may be covered by one’s long- term care insurance. Home health care that is provided by Wesley Homes Community Health Services may also be covered. Wesley Homes staff is available to assist you in evaluating your policy.
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Is the information on the Reports on Long-Term Care Homes website current?

Report on Long-Term Care Homes - Frequently Asked Questions
No. There are sections in the Reports on Long-Term Care Homes that have different reporting periods. The section on Home Profile uses the most up-to-date information available as provided by each long-term care (LTC) home operator. The Inspection Findings and Verified Complaints includes information collected over the specified reporting time period of January 1, 2005 to December 31, 20054 and is not up to date.
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Can my long-term care insurance premiums be increased?

WI Commissioner of Insurance Frequently Asked Questions on H...
Yes, premiums for all long-term care insurance policies may be increased. However, if premiums are based on issue age, they may only increase if premiums are increased for all individuals insured under the same type of policy. If premiums are based on attained age, premiums will increase as you age.
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How do I qualify for long-term care insurance?

WI Commissioner of Insurance Frequently Asked Questions on H...
Companies selling long-term care insurance underwrite their coverage. That means they look at your current health status and health history and issue a policy only if you meet the guidelines established by the company. Some companies ask only a few questions about your health. Others may ask for more detail, examine your current medical records or ask for a health statement from your doctor. Answer all questions as truthfully and thoroughly as possible.
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What are my rights as a resident of a long-term care facility?

NC Division of Aging and Adult Services-Frequently Asked Que...
When an individual enters a nursing home or adult care home, he or she is guaranteed certain fundamental rights. Under North Carolina State Law these rights are found in the Nursing Home Residents' Bill of Rights and the Adult Care Home Residents' Bill of Rights. A copy of these rights should be posted within the facility. Any representative of the Ombudsman Program can help you understand these rights.
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What type of long-term followup care is part of the study?

CTO FAQ's
Clinical trials often contain technical medical language, not used in everyday conversation. Many trials therefore require that the patient be fluent in English. Some trials will also be conducted in a second language. If you do not speak English fluently, it still may be possible to participate in the study if you have a friend or a family member who is readily available to act as a translator between you and your health care providers. You should discuss this possibility with your doctor.
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How do Reports on Long-Term Care Homes differ from the compliance report(s) posted in each home?

Report on Long-Term Care Homes - Frequently Asked Questions
The compliance report(s) posted in each long-term care home is/are a summary of one particular inspection conducted by Ministry inspectors. The Reports on Long-Term Care Homes website provides information from inspection findings issued over a specified reporting time period, and may contain findings from a number of inspections conducted by Ministry inspectors within that time period.
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Can the insurance company cancel my long-term care insurance policy?

WI Commissioner of Insurance Frequently Asked Questions on H...
No, your policy is guaranteed renewable for life. The policy may terminate only when you cease paying your insurance premiums or if you use the maximum amount of benefits available under the policy.
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Are preexisting conditions covered under long-term care insurance policies?

WI Commissioner of Insurance Frequently Asked Questions on H...
Preexisting conditions must be covered by long-term care insurance policies. However, insurance companies may have a preexisting condition waiting period of up to six months. After your policy is in effect for six months, it will pay for covered benefits.
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Are Alzheimer's and other dementias covered by long-term care insurance?

WI Commissioner of Insurance Frequently Asked Questions on H...
Alzheimer's disease and other dementias are required to be covered by long-term care policies. However, if you have Alzheimer's or other dementia at the time you apply for coverage, the insurance company is not required to accept your application or to issue coverage.
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How do you define “long term acute care” (LTAC)?

Frequently Asked Questions
Long Term Acute Care is defined as hospital care that is provided to patients that meet acute care criteria. Their hospitalization generally requires greater than 25 days.
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What is long term care protection?

FAQs
Long term care is not one service, but a variety of services available to individuals who are unable to care for themselves due to an illness, accident or disability. The services are provided in a setting other than the acute care section of a hospital. Some common reasons why long term care services may be needed include: car accidents, sporting accidents, stroke, the aging process, Alzheimer’s or Multiple Sclerosis.
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Does the MMA have special provisions for long-term care pharmacies?

FREQUENTLY ASKED QUESTIONS ABOUT THE MEDICARE MODERNIZATION ...
Yes, all plan sponsors must contract with any willing long-term care provider to provide prescription drugs to Medicare beneficiaries residing in long-term care facilities. Plan sponsors will be required to network with LTC pharmacies separately from regular network contracting.
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